Introduction....................................

Introduction

1. Introduction The public's viewpoint is essential to governments and public servants because it provides the ultimate deciding factor in policy choices and legislators must accurately gauge the public's sentiment as a whole. Some people think of public opinion as a collection of people's shared viewpoints, while others see it as the sum of people's divergent or conflicting opinions. Considered to be part of this category are the views of citizens who fall under the purview of governments and to whom they should pay some attention.