Introduction to hospitality industry.ppt

Introduction to hospitality industry.ppt

1. under Academic Supervision of
Introduction to Hospitality
Industry
By:
Vijay Kumar
Enroll. No. 2110065665

2. under Academic supervision of
Session Objectives
By the end of this session student will be able to:
Understand Hospitality & Hospitality Industry
Identify various constituents of hospitality industry

3. under Academic supervision of
Hospitality is an art of making
guests feel welcome

4. under Academic supervision of
History
Started with Inns
1st City Hotel in New York --"70 room City Hotel
on Broadway in New York": 1794
1st Café in Paris: 1794
Paid Holidays Act of England: 1938
World War II: 1939 -45
Introduction of Commercial Air Travel

5. under Academic supervision of
What constitutes
Hospitality Industry?

6. under Academic supervision of

7. under Academic supervision of

8. under Academic supervision of
Hospitality is the world's
largest service industry,
employing millions of
people working in hotels,
restaurants, cruise lines,
resorts, private clubs,
casinos, and bed-and-
breakfasts throughout the
world.

9. under Academic supervision of
What do you mean
by term Hotel?

10. under Academic supervision of
Hotel
A hotel is an establishment that provides paid
lodging, usually on a short-term basis

11. under Academic supervision of
Airline
Air travel remains a large and growing industry. It
facilitates economic growth, world trade, international
investment and tourism and is therefore central to the
globalization taking place in many other industries. air
travel has grown by 7% per year. Travel for both
business and leisure purposes grew strongly
worldwide

12. under Academic supervision of
Cruise Lines
Table1 -Forecasted Value Worldwide per Segment, Hotels, Resorts and Cruise Lines, in billion dollars, 2003 -2008.
2003 2004 2005 2006 2007 2008
Cruise
Lines
16.2 16.8 17.4 18.2 19.0 19.7
Hotels &
Resorts
298.3 306.6 318.1 332.4 345.7 359.5
Global
Sector
314.5 323.4 335.5 350.6 364.7 379.2
Source: Calculations made from data in Datamonitor. 2004. "Global -Hotels, Resorts and Cruise Lines." P.16

13. under Academic supervision of
Food & Beverage Service Outlets
Restaurants Specialty &
Standalone
Bar
Banquets
Tea/Coffee Lounge
Cake Shop
Night Club

14. under Academic supervision of
Retail
Global industry-related facts:
Worldwide retail sales are estimated at $7 trillion
(USD).
The money spent on household consumption
worldwide increased 68% between 1998 and 2006.
The Asian economies (excluding Japan) are
expected to have 6% growth rates in 2005-6.
India
Largest young population in the world -over 890 mn
people below 45 years of age
More English speaking people in India than in the
whole of Europe taken together
Retail : Rs. 12,00,000 cr ($ 270 billion) double digit
growth expected, at current prices 40%+ annual
growth expected
Av. Salaries hike of 15+ per cent : there will be lot
more consumption. Leading retailers sales' growth :
50-100% in 2006-07

15. under Academic supervision of
International and Domestic Tourism
World India
Percentage
share of
India
International
Arrivals
950 million 6.1 million 0.59%
Tourism
Receipts
$900 billion $6.2 billion0.69%
Domestic
tourism
worldwide
6,980 million 210 million 4.6%

16. under Academic supervision of
Recap Objectives
You are now able to:
Understand Hospitality & Hospitality Industry
Identify various constituents of hospitality
industry

17. under Academic supervision of
HOTEL VIDEO