Introduction to Listening Skill & its Importance and Kinds

Listening Vs Hearing.
Introduction to Listening
Importance of Listening.
Kinds of Listening.
Success secret of listening.
How to be a better listener

1. 1

2. LISTENING AND
HEARING
•Hearing is a biological process created
when sound waves hit your eardrum. It is
natural and passive.

•Listening is an active process that involves
paying close attention to, and making sense of
what we hear. It is active and a skill.
By: BARYALI
MAMOZAI

3. Listening is hard!
You must choose to participate in the
process of listening.
By: BARYALI
MAMOZAI

4. THE LISTENING PROCESS
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MAMOZAI

5. THE LISTENING PROCESS
Receiving
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MAMOZAI

6. THE LISTENING PROCESS
Interpretation
Receiving
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MAMOZAI

7. THE LISTENING PROCESS
Evaluation
Receiving
Perception
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MAMOZAI

8. THE LISTENING PROCESS
Evaluation
Responding
Interpretation
Receiving
By: BARYALI
MAMOZAI

9. LISTENING IS IMPORTANT
•Top business people, and successful
politicians are all excellent listeners.
•In families and friendships, a good listener
helps build relationships and a sense of
connection.
•In the workplace, effective listening leads to
success, a positive workplace climate, and
money.
By: BARYALI
MAMOZAI

10. Studies have shown Students with the highest
grades are usually those with the strongest
listening skills. The reverse is also true –
students with the lowest grades are usually
those with the weakest listening skills. People
spend more time listening than doing any other
communicative activity – more than reading,
more than writing, more even than speaking.
By: BARYALI
MAMOZAI

11. KINDS OF LISTENING
1.Appreciative Listening
Listening for pleasure or enjoyment, as when
we listen to music.
2.Empathic Listening
Listening to provide emotional support for the
speaker, as when a doctor listens to a
patient or when we listen to a friend is in
distress.
3.Comprehensive Listening
Listening to understand the message of a
speaker, as when we attend a classroom
lecture or listen to directions.
By: BARYALI
MAMOZAI

12. 4.Critical Listening
Listening to evaluate a message for
purposes of accepting or rejecting it,
as when we listen to the speech a
political candidate, or arguments in a
court.
By: BARYALI
MAMOZAI

13. BARRIERS TO EFFECTIVE
LISTENING
External Distractions
Factors outside the listener that interfere with
listening, such as things like sirens outside the
window, the chatter of your coworkers, or a
ringing telephone.
By: BARYALI
MAMOZAI

14. BARRIERS TO
EFFECTIVE LISTENING
Your Desire to Talk
Personal Bias
Pseudo listening
Pseudo listening occurs when you pretend to be
listening and convey this nonverbally. A pseudo
listener looks at the speaker and nods or smile
on occasion while really daydreaming or
thinking about something else.
By: BARYALI
MAMOZAI

15. BARRIERS TO EFFECTIVE
LISTENING
Not Concentrating
Although we talk at a rate of 120 to 150 words a
minute, the brain can process 400 to 800 words
a minute.
Listening Too Hard
We try to pick up a speaker’s every word as if
every word were equally important.
Jumping to Conclusions
Focusing on Delivery and Personal
Appearance
By: BARYALI
MAMOZAI

16. HOW TO BECOME A BETTER
LISTENER
Take Listening Seriously
Listening comes from practice.
Be an Active Listener
We listen to a music while studying; parents
listen to their children while fixing the dinner.
This is passive listening.
Active listeners give their undivided attention
to the speaker to understand his or her point of
view.
By: BARYALI
MAMOZAI

17. Resist Distractions
We try to eliminate all physical and mental
distractions
Make a conscious effort to pull your mind back
to what the speaker is saying. Try to anticipate
what the speaker is saying next. This is not the
same as jumping to conclusions.
Another way to keep your mind on a speech is
to review mentally what the speaker has already
said and make sure you understand it.
By: BARYALI
MAMOZAI

18. Don’t be Diverted by Appearance or Delivery
Gandhi Gandhi was a very unimpressive-looking man
who often spoke dressed in a simple white
cotton cloth.
Suspend Judgment
If you are sure of your beliefs, you need not
fear listening to opposing views.
If you are not sure, you have every reasons to
listen carefully.
By: BARYALI
MAMOZAI

19. Develop Note-Taking Skills
Use Silence
By: BARYALI
MAMOZAI
Thank you!