Ishikawa fishbone diagram

2,815 views 15 slides Jul 09, 2021
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Ishikawa fishbone diagram

Ishikawa diagram are causal diagrams created by Kaoru Ishikawa that show the potential causes of a specific event . Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify and classify these sources of variation. Introduction

This diagram looks like a fish skeleton; the head is the problem and the causes are connected with the spine; therefore, many experts call it a fishbone or herringbone diagram, or Fishikawa, for the same reason.  Since this tool helps you find the cause of the problem, it got the name cause and effect diagram.

What is fishbone diagram If you have any problem with your process or product, you should know the cause before thinking about any solution.  A fishbone diagram helps you to find the cause of the problem. It gives you a comprehensive list of causes to find the root of the problem.  This tool provides you with a better understanding of the problem and makes sure you don’t just partially solve a problem. 

The fishbone diagram uses a brainstorming technique to collect the causes and show them graphically. Sometimes, the most apparent cause turns out to be minor, and the one that was thought to be minor is causing the issue. This diagram gives you an opportunity to think thoroughly about the root cause, which leads to a healthy and long-lasting resolution.  The fishbone diagram considers all possible causes of a problem, instead of focusing on the obvious one, and groups causes to identify the source of the variation.

The defect is shown as the fish's head, facing to the right, with the causes extending to the left as fishbone; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required . Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. O verview

The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. Mazda Motors famously used an Ishikawa diagram in the development of the Miata (MX5) sports car.

Advantages Highly visual brainstorming tool which can spark further examples of root causes Quickly identify if the root cause is found multiple times in the same or different causal tree Allows one to see all causes simultaneously Good visualization for presenting issues to stakeholders Disadvantages Complex defects might yield a lot of causes which might become visually cluttering Interrelationships between causes are not easily identifiable.

These following are the steps to draw a cause and effect diagram:  Identify the Problem Identify and Categorize Causes Brainstorm Possible Causes Analyze the Diagram How to Draw fishbone

Man / mind power (physical or knowledge work, includes: kaizens, suggestions) Machine (equipment, technology) Material (includes raw material, consumables, and information) Method (process) Measurement / medium (inspection, environment) Originating with lean manufacturing and the Toyota Production System, the 5 Ms is one of the most common frameworks for root-cause analysis The 5Ms

Product (or service) Price Place Promotion People (personnel) Process Physical evidence Performance This common model for identifying crucial attributes for planning in product marketing is often also used in root-cause analysis as categories for the Ishikawa diagram The 8Ps

An alternative used for service industries, uses four categories of possible cause Surroundings Suppliers Systems Skill The 4Ss

A fishbone diagram is a vital tool in identifying the root cause of a problem. Although using it is time-consuming, the benefits are enormous. This tool helps you remove the root cause of the problem and develop an understanding among team members. You use the fishbone diagram with a critical problem because you cannot spend much time on every small issue.  Summary

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