ISO 9001:2015 awareness training for better understanding

ISO 9001 : 2015 Awarness

1. Quality Management Systems - Requirements based on ISO 9001:2015 1 ISO 9001:2015 AWERENESS FOR MANAGEMENT & STAFF BY RS Infra Transmission Limited

2. Content 1 2 3 4 Copyright, WINyana Transformation PLC, April,2020 2

3. 3 ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). The QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goals of customer satisfaction and organizational efficiency. Introduction to ISO 9001: 2015

4. 4 6 4 7 5 6. Performance Evaluation ISO 9001:2015 QUALITY MANAGEMENT SYSTEM PRINCIPLES 1 7 6 5 2 3 3 4 2 2. Leadership 3. Planning 4. Support 1 1. Context of the Organization 5. Operations 7. Improvement

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7. PDCA 7

8. Copyright, WINyana Transformation PLC, April,2020 8 High Level Structure of ISO-X

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10. 4. Context of the Organization 4.1 Understanding the Organization and its context 4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the quality management system 4.4 Quality Management system Clause 4: Context of the organization 10

11. 11 Clause 5: Leadership

12. Planning 6.1 Actions to address risks & opportunities 6.2 Quality objectives & planning to achieve 6.3 Planning of changes Clause 6. Planning 12

13. Support 7.1 resources 7.2 Competence 7.3 Awareness 7.4 communication 7.5 Documented Information Clause 7: Support 13

14. 14 Clause 8 : Operation

15. 15 Clause 9: Performance evaluation

16. 16 Clause 10: Continual Improvement

17. 17 Benefits of ISO 9001:2015

18. 18 FUNDAMENTAL REASONS FOR EXISTENCE OF AN ENTERPRISE

19. 19 ESSENTIAL FACTORS FOR SURVIVAL AND GROWTH OF AN ENTERPRISE > High Quality > Increased Productivity > Cost Effectiveness > Efficiency Quality is the key to productivity, profitability, survival and growth

20. 20 Quality – WHY ? Unprecedented interest in Quality both on the part of Industry & trade and Society in General. Rapid changes in technology, environment, economic aspects, trade patterns. Abundance of product variety, complexity, innovativeness.

21. 21 Inputs Process (a value-adding set of activities) Outputs Resources What is a process?

22. 22 Corporate Operating Philosophy VISION MISSION QUALITY POLICY QUALITY OBJECTIVES

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24. 24 INTERESTED PARTIES CUSTOMERS SHAREHOLDERS EMPLOYEES SUPPLIERS PUBLIC

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