Isometric Customer Journey Map by Slidesgo.pptx

abdullatif9247 9 views 34 slides Jun 04, 2024
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About This Presentation

Journey


Slide Content

Isometric Customer Journey Map Here is where this template begins

Isometric Customer Journey Map 04 Venus is the second planet from the Sun LOYALTY Saturn is a gas giant and has several rings It's the biggest one in the Solar System SERVICE Despite being red, Mars is a cold place 01 Mercury is the closest planet to the Sun 03 05 02 ACQUISITION AWARENESS CONSIDERATION

Venus is the second planet from the Sun Mercury is the smallest planet to the Sun Neptune is the farthest planet from the Sun Jupiter is the biggest one in the Solar System Saturn is the ringed one in the Solar System Isometric Customer Journey Map AWARENESS ENGAGEMENT EVALUATION PURCHASE POST-PURCHASE

Isometric Customer Journey Map AWARENESS Venus has a beautiful name and is the second planet LOYALTY Jupiter is the biggest planet of them all in the Solar System CONSIDERATION Mercury is the closest planet to the Sun and the smallest of them all ACQUISITION Despite being red, Mars is a cold place full of iron oxide dust

Isometric Customer Journey Map EXPERIENCE Mercury is the smallest planet in the Solar System TRAVEL Venus has a beautiful name and is the second RETURN Despite being red, Mars is actually a very cold place Jupiter is a gas giant and the biggest planet DECIDE 01 02 03

Isometric Customer Journey Map RETENTION Neptune is the farthest planet ADVOCACY Mercury is the closest planet to the Sun AWARENESS Earth is the third planet from the Sun CONSIDERATION Jupiter is a gas giant and the biggest planet PURCHASE Despite being red, Mars is a cold place 1 2 3 4 5

Isometric Customer Journey Map AWARENESS Venus has a beautiful name and is the second planet from the Sun LOYALTY Jupiter is the biggest planet of them all in the Solar System CONSIDERATION Mercury is the closest planet to the Sun and the smallest of them all ACQUISITION Despite being red, Mars is a cold place full of iron oxide dust 1st 2nd 3rd 4th

Isometric Customer Journey Map Mercury is the closest planet to the Sun and the smallest one Week 1 Venus has a beautiful name, but also very high temperatures Week 2 Despite being red, Mars is a cold place. It’s full of iron oxide dust Week 3 Jupiter is a gas giant and the biggest planet in the Solar System Week 4

Isometric Customer Journey Map Mercury is the closest planet to the Sun in the Solar System Phase 1 Jupiter is a gas giant and the biggest planet in the Solar System Phase 2 Earth is the planet where we live on and is the third from the Sun Phase 3 Despite being red, Mars is actually an extremely cold place Phase 4 40% 30% 20% 10%

Isometric Customer Journey Map CONSIDERATION Venus has a beautiful name and is the second planet from the Sun RETENTION Mercury is the smallest and the closest planet to the Sun PURCHASE It’s the biggest object in the Solar System and also a gas giant DECIDE Neptune is the fourth-largest planet in the Solar System POST PURCHASE Saturn is the ringed one. It’s made of hydrogen and helium

Isometric Customer Journey Map POSITIVE NEGATIVE Neptune is the farthest planet 01 AWARENESS Venus has a beautiful name 02 INTEREST Mercury is the smallest planet 03 PURCHASE Saturn is the only planet with rings 04 RETENTION Jupiter is the biggest planet 05 ADVOCACY

Isometric Customer Journey Map AWARENESS INTEREST PURCHASE RETENTION ADVOCACY Neptune is the fourth-largest planet in the Solar System 01 Venus has a beautiful name and is the second from the Sun 02 Mercury is the closest planet to the Sun and is the smallest one 03 Saturn is composed mostly of hydrogen and helium 04 Jupiter is a gas giant and the biggest planet in the Solar System 05

Isometric Customer Journey Map Mercury is the closest planet to the Sun Pluto is now considered a dwarf planet Venus is the second planet from the Sun Jupiter is a gas giant and the biggest planet Despite being red, Mars is a very cold place PHASE 1 PHASE 2 PHASE 3 PHASE 4 PHASE 5

Isometric Customer Journey Map Venus is the second planet from the Sun and has a beautiful name Phase 01 Saturn is a gas giant, composed of hydrogen and of helium Phase 02 Jupiter is the biggest planet in the Solar System Phase 03 Despite being red, Mars is actually a very cold place Phase 04

Isometric Customer Journey Map 01 02 03 04 05 Mercury is the smallest planet in the Solar System Saturn is composed mostly of hydrogen and helium It’s the farthest planet and the fourth-largest Jupiter is a gas giant and the biggest planet Despite being red, Mars is actually a cold place AWARENESS INTEREST PURCHASE RETENTION ADVOCACY

Isometric Customer Journey Map AWARENESS Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint POSITIVE NEGATIVE CONSIDERATION ACQUISITION SERVICE LOYALTY

Isometric Customer Journey Map PERFECT GOOD MEDIUM BAD VERY BAD STEPS 1 2 4 5 3 Neptune is the farthest plane t Mercury is the smallest planet Jupiter is the biggest planet Saturn is the only planet with rings Venus has a beautiful name

Isometric Customer Journey Map Neptune is the farthest planet. It’s the fourth-largest Awareness 1st Mercury is the smallest planet in the Solar System Consideration 2nd Jupiter is a gas giant and the biggest planet of them all Acquisition 3rd Saturn is composed mostly of hydrogen and helium Service 4th Venus has a beautiful name and is the second one Loyalty 5th

Isometric Customer Journey Map 01 03 02 04 05 Jupiter is the biggest planet ACQUISITION Saturn is the only planet with rings SERVICE Venus has a beautiful name LOYALTY Mercury is the smallest planet CONSIDERATION Neptune is the farthest planet AWARENESS

Isometric Customer Journey Map Consideration Jupiter is a gas giant and the biggest planet Acquisition It’s composed of hydrogen and helium Loyalty Neptune is the farthest planet from the Sun Awareness Despite being red, Mars is a very cold place

Isometric Customer Journey Map 1 3 5 2 4 Neptune is the farthest planet. It’s the fourth-largest Phase 1 Mercury is the smallest planet in the Solar System Phase 2 Jupiter is a gas giant and the biggest planet of them all Phase 3 Saturn is composed mostly of hydrogen and helium Phase 4 Venus has a beautiful name and is the second one Phase 5

Isometric Customer Journey Map Neptune is the farthest planet. It’s the fourth-largest 01 DECIDE Mercury is the smallest planet in the Solar System 03 EXPERIENCE Venus is the second planet from the Sun in the Solar System 02 TRAVEL Saturn is composed mostly of hydrogen and helium 04 RETURN

Isometric Customer Journey Map Mercury is the smallest planet in the Solar System Engagement Saturn is composed mostly of hydrogen and also of helium Retention Neptune is the farthest planet. It’s the fourth-largest Decide Jupiter is a gas giant and the biggest planet of them all Purchase Venus has a beautiful name and is the second from the Sun Advocacy

Isometric Customer Journey Map AWARENESS Neptune is the farthest planet CONSIDERATION Mercury is the smallest planet ACQUISITION Jupiter is the biggest planet SERVICE Saturn is the ringed planet LOYALTY Venus has a beautiful name

Isometric Customer Journey Map 4. RETURN 3. EXPERIENCE 2. TRAVEL Venus has a beautiful name and is the second planet from the Sun. It has very high temperatures Jupiter is the biggest object in the Solar System and also a gas giant. It has many satellites around Despite being red, Mars is a very cold place. It is full of iron oxide dust . It was named after a god 1. DECIDE Mercury is the closest planet to the Sun and the smallest one. It was named after a Roman deity

Isometric Customer Journey Map DECIDE Neptune is the farthest planet from the Sun. It is the fourth-largest planet TRAVEL Despite being red, Mars is actually a cold place. It’s full of iron oxide dust EXPERIENCE Jupiter is a gas giant and also the biggest planet in the entire Solar System RETURN Yes, this is the ringed one. It’s a gas giant, made of hydrogen and helium

Isometric Customer Journey Map Neptune is the farthest planet. It’s the fourth-largest Awareness 1st Jupiter is a gas giant and the biggest planet of them all Acquisition 3rd Venus has a beautiful name and is the second one Loyalty 4th Mercury is the smallest planet in the Solar System Consideration 2nd

Isometric Customer Journey Map PRE-SALES Venus has a beautiful name and is the second planet ON BOARDING Despite being red, Mars is a cold place full of iron oxide dust EDUCATION Mercury is the closest planet to the Sun and the smallest one SUPPORT Jupiter is a gas giant and the biggest planet in the Solar System

Isometric Customer Journey Map ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE POSITIVE NEGATIVE Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint

Isometric Customer Journey Map PHASE 02 Venus has a beautiful name and is the second planet from the Sun PHASE 04 Mercury is the closest planet to the Sun and the smallest of them all PHASE 03 It’s the biggest object in the Solar System and also a gas giant PHASE 01 Neptune is the fourth-largest planet in the Solar System PHASE 05 Saturn is the ringed one. It’s made of hydrogen and helium

Isometric Customer Journey Map Jupiter is a gas giant and the biggest planet in the Solar System AWARENESS Neptune is the farthest planet from the Sun and the fourth-largest CONSIDERATION Earth is the third planet from the Sun and the place where we live on ACQUISITION Mercury is the closest planet to the Sun and also the smallest one SERVICE Despite being red, Mars is a cold place. It’s full of iron oxide dust LOYALTY

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