| Sustainability Report 2023
⬤M
⬤Vendor meets
⬤Pre-agreement negotiations
⬤Procurement agreements
⬤Reporting of Breaches
⬤Capacity Building Programme
⬤Assessment of sustainability risks
Value chain partners
(Suppliers and Service Providers)
⬤Kno
⬤Resource-use efficiency, including
sustainable natural resource management,
greenhouse gas reduction and sustainable
waste management
⬤Regular communication and updates on
business plans
⬤Inclusion of local medium and small-scale
enterprises in vendor base
⬤Competency development of local vendors
⬤Stability/ tenure of relationship
⬤Ordering and payment routines
⬤Purchase prices
⬤Corrective action plans to address the
sustainability risks
⬤ITC has a robust process of evaluating
its Suppliers and Service Providers before engaging with them, proactively making them aware of its expectations / requirements, and seeking commitment for compliance through contractual agreements.
⬤ITC’s Sustainable Supply Chain
Programme is focussed on working closely with the set of identified critical suppliers. Accordingly, all ITC businesses have identified Critical Tier-1 suppliers based on factors like ITC’s buy value, ESG risk exposure, importance to business continuity, among others.
⬤Various tech-enabled avenues have been
deployed to constantly receive feedback and ideas from value chain partners.
⬤ITC facilitated 4 capacity building
workshops covering ~ 60% of the identified Critical Tier-1 vendors on Environmental Compliance, Fair Business Practice, Corporate Governance and Ethics, Occupational Health and Safety and Fair Labour Practices and Human Rights.
⬤Supplier sustainability assessments for
Critical Tier 1 suppliers (across Businesses) are being conducted.
⬤O
Senior Management
⬤Press conferences by Senior Leadership
⬤Press releases
⬤Advertisements
⬤Media Partnerships & Campaigns
Media OngoingOngoing
⬤T
stakeholders
⬤Awareness on ITC’s Businesses, Brands &
Sustainability initiatives
⬤Enhancing Corporate Reputation
Details of latest press releases, media reports and senior management interviews are available on the ‘Media Centre’ section of ITC portal.
https://www.itcportal.com/media-centre/
index.aspx
⬤P
programmes under ‘Mission Sunehra Kal’
⬤Discussions on community issues with
civil society organisations
Civil societyNeed Based
⬤Financial support for community
development programmes
⬤Managerial support
⬤Environmental impacts
⬤Safe products and services
⬤Responsible corporate citizenship
⬤ITC’s Social Investments Programme has
established implementation partnerships with 78 NGOs for execution of the 129 projects pan-India.
⬤Two engagements were organised
during the year in Vijayawada and Jaipur for capacity building of 102 representatives from NGO partners in Telangana, Andhra Pradesh, Rajasthan and Madhya Pradesh states on company’s Financial Systems
& Procedures, due diligence
requirements, etc.
Consultation Mechanism Key issuesFrequency of engagement Select stakeholder engagements conducted during FY 2022-23
Strengthening Relationships with All Stakeholders
28
Approach to
Sustainability 2.0
Environmental
Stewardship
Social Stewardship - Sustainable
and Inclusive Growth
Annexures