(Jayesh Saini) Achievers of the Year 2025 - Online File.pdf

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About This Presentation

The Ministry of Economy
and Tourism has been
reported to have taken
part in the St. Petersburg
International Economic Forum
(SPIEF 2025) that took place from
18 to 21st of June. When it comes
to economic scalability and boosting
innovation, the United Arab Emirates
is dominating the benchmarks. In
t...


Slide Content

JULY 2025BUSINESSOUTREACH.IN
EDITOR' S CHOICE
THE AL HABTOOR
GROUP
DP WORLD
EMIRATES
KHALAF AL
HABTOOR
SULTAN AHMED
BIN SULAYEM
AHMED BIN SAEED
AL MAKTOUM
JAYESH
SAINI
DRIVING HEALTHCARE
INNOVATION THROUGH
LEADERSHIP WITH
LIFECARE GROUP

2
wwww.blissmedicalcentre.com
Telemedicine | Lab@Home | Nurse@Home | COVID-19 Care@Home
Towards a healthier Kenya
+254-730704000
@blisshealthcare_
Bliss Healthcare
[email protected]
Bliss Healthcare
@Blissmedical_
Medical centres and growing
54+
Healthcare professionals
1,100+
Patients every year
2 million +
Kenya’s Largest & Most Trusted Healthcare Network for 12+ Years
Delivering Quality, Accessible & Affordable Care Across 40 Counties
Our Services:
Consultation Specialty Clinics Optical Laboratory
Ultrasound Pharmacy X RayDental

3
DR. B. RAVI PILLAI
LUBNA AL QASIMI
ACHIEVERS
OF THE YEAR
2025
JULY 2025BUSINESSOUTREACH.IN
EDITOR' S CHOICE
THE AL HABTOOR
GROUP
DP WORLD
EMIRATES
KHALAF AL
HABTOOR
SULTAN AHMED
BIN SULAYEM
AHMED BIN SAEED
AL MAKTOUM

-- 4
SUB-EDITOR Soutrik Banerjee
Mahima Bhalla
[email protected]
Vipul Singh Chauhan
Ashutosh Kumar
Mahima Bhalla
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VOL 05 - ISSUE 10 - JULY 2025
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UPCOMING
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EdEi 5
Editor’s
NOTE
The UAE is diversifying
its economy for higher
competitiveness in the
global landscape
T
he Ministry of Economy
and Tourism has been
reported to have taken
part in the St. Petersburg
International Economic Forum
(SPIEF 2025) that took place from
18 to 21st of June. When it comes
to economic scalability and boosting
innovation, the United Arab Emirates
is dominating the benchmarks. In
the forum, His Excellency Abdulla
bin Touq Al Marri was reported to
take part in bilateral meetings with
H.E. Dmitry Patrushev, Deputy
Prime Minister of the Russian
Federation along with H.E. Anton
Alikhanov who is the Russian
Minister of Industry and Trade. The
meeting was a vivid highlight of
reported insightful discussions about
boosting economic ties between the
two countries, particularly for the
industries of interest.
H.E. Abdulla bin Touq Al Marri
has been extremely optimistic of the
diplomatic unity between the UAE
and Russia. His Excellency also
pointed out the strategic location of
the UAE makes it an international
center for trade and investment.
Some of the sectors of interest
discussed in the meeting with Russia
were tourism, entrepreneurship,
industry, agriculture, transportation,
technology and many others. This
forum marked an important step
for the UAE to commit towards
economic progress for key markets.
Additionally, it is evident that the
United Arab Emirates has become
transparent on opening their market
to the world for collaboration.
RAHUL SINGH,
MANAGING EDITOR
The “We the UAE 2031”
vision is the nation’s goal
to become one of the most
prosperous societies for growth,
cultural exchange and innovation.
Through this forum, the businesses
of the UAE have an opportunity
to explore global partnership and
get involved with a diverse group
of industry experts, entrepreneurs
and investors. The United Arab
Emirates is on a pathway to
diversify their national economy.
This has led to impressive
results that have exceeded
any expectations from global
institutions. His Excellency was
rather awestrucked by the non-
oil industry providing a 75.5%
contribution to the country’s
GDP in 2024. This sector also
noted about a 5% growth last
year portraying that the UAE has
levelled up its game from being
just an energy-focused economy.
His Excellency is also looking
forward to the introduction of
new policies that would raise
the competitiveness of the
UAE’s business ecosystem. As
per reports, the United Arab
Emirates is setting itself to
be the new economy in the
next couple of years. It is an
immensely important time to
live, where countries and their
economies are witnessing a new
era of technological shift. But
it is also important to reflect on
the vitalness of leadership and
compassion which should define
the future for next generations.

6
DRIVING HEALTHCARE
INNOVATION THROUGH
LEADERSHIP WITH
LIFECARE GROUP
JAYESH
SAINI
08 38
28
32
THE UAE STRENGTHENS
COMMITTEE TO SUPERVISE
CONSUMER RIGHTS
ANALYZING THE UAE’S
PARTNERSHIP WITH OMAN ON
FAIR TRADE PRACTICES AND
ECONOMIC STRENGTHENING
TOP 10 MOST INFLUENTIAL
BUSINESS LEADERS IN DUBAI
FOR 2025
TOP 10 MOST POPULAR ONLINE
SHOPPING PLATFORMS IN
DUBAI FOR 2025
INDUSTRY VIEW
LAST WORD
ACHIEVERS
OF THE
YEAR 2025
COVER
STORY
10

COCN 7
CONTENTS
THE UNTOLD STORY OF KHALAF AL HABTOOR’S
RISE IN UAE BUSINESS
FROM PETROL STATIONS TO PORT
GIANTS: THE STORY OF
SULTAN AHMED BIN SULAYEM
EDITOR’S CHOICE
EDITOR’S CHOICE
14
16
Success Lessons from
Billionaire Businessman
B. Ravi Pillai
Who Is Lubna Al Qasimi ?
A Deep Dive into Her
Career and Legacy
2724
HOW AHMED BIN SAEED AL MAKTOUM
TRANSFORMED EMIRATES INTO A
GLOBAL BRAND
EDITOR’S CHOICE
20

8
INDUSTRY VIEW
THE UAE STRENGTHENS
COMMITTEE TO SUPERVISE
CONSUMER RIGHTS
T
he United Arab Emirates
is leading the globe with
stellar innovation and
leadership. The nation is a few steps
ahead when it comes to fostering
international diplomatic relations.
Geographically, the United Arab
Emirates (UAE) can be considered
as the bridge between the East and
West. Evidently, the world needs the
UAE to be thriving, prosperous and
economically scale its industries.
For long, the general perception
around the UAE was that their
greatest strengths could be energy
and tourism. But over the past couple
of years, the effective policies and
governmental support boosted the
entrepreneurial ecosystem.
As per reports, in a recent
meeting chaired by the H.E Abdulla
bin Touq Al Marri, he points out the
strategic efforts being made by the
UAE to build a robust consumer
protection system. Moving forward,
the committee is exploring suitable
legislation that could connect with
any changes in the market. Under the
leadership of H.E Abdulla bin Touq
Al Marri, the Supreme Committee for
Consumer Protection is studying and
analyzing pivotal achievements and
measures integrated in 2024 towards

COCN 9
The committee also brought to light on
the awareness of consumer rights, their
responsibilities and any obligations. The
government of the UAE without a doubt
expects responsible behaviour from the side
of the consumer. And that is a great strategy
towards ‘We the UAE 2031’ vision.
strengthening consumer rights and product control all
throughout the seven emirates. The main aim of this
committee is to set forward a system that respects and
protects the consumer environment according to global
best practices. Data suggests that it is also the strongest
intention of the committee to further boost quality of life
in the UAE and make the UAE an economic powerhouse
for global trade and commerce.
The committee is relentless in crafting a
comprehensive system for consumer protection. H.E. bin
Touq is appreciative of the distinguished leadership of
the UAE by their efforts to make the needful legislation
and regulatory systems behave at the best efficiency
for consumer protection. H.E. bin Touq adds that such
legislations are the government’s transparent decisions
to safeguards the rights of the consumers and champion
fair trade practices. A highlight of the discussion was
focusing more towards consumer-based laws, staying
updated on market trends and cultivating collaboration
between local and federal bodies. All of the insightful
discussions necessarily hints at the UAE leadership’s
‘We the UAE 2031’ goal, where the nation is aggressively
putting national interest as priority for becoming the
most prosperous economy in the next couple of years.
It is crucial to bring forward the proactive efforts of
the committee in bringing a national plan that is well-
aligned with the UAE’s legislation and that adapts
to latest market patterns. H.E Abdulla bin Touq Al
Marri, as per reports, was very vocal about the United
Arab Emirates always safeguarding consumer rights
while buying goods, products as well as services from
businesses. The ecosystem is put in a way that the
policies and regulations look into the availability and
quality of the products. This is a great step to ensure that
the market demands are met, especially during times of
geo-political uncertainty.
In the financial year of 2024, the committee looked
into the initiatives taken by the Ministry of Economy
and Tourism towards market regulation and strategizing
on price monitoring. As per reports, there were about
34,499 inspection tours where a certain number of gaps
were identified by the authorities. Data indicates that
there were about 2,000 complaints received by the
Ministry through their system of electronics services.
About 115 product recall requests were reported to be
handled through the recall service. Expert data shows
that in these services, tracking is enabled for withdrawal
of non-compliant goods by the UAE authorities,
products from any other country of origin or by the
supplier. Such a fantastic system empowers consumer
safety, getting transparent on the rights of suppliers
along with manufacturers and maintaining impeccable
market stability in the country.
Latest reports also add that the Supreme Committee
for Consumer Protection is accessing progress reports
on the digital system for price monitoring. This system
is expected to flag violations and boast a more seamless
method for complaint submission. It is reported to work
with a ‘smart-market analysis’ method that should
remotely monitor consumer goods. From data, it is
clear that the United Arab Emirates is not holding back
from perfecting technological advancements within
their economic system. The committee also brought
to light on the awareness of consumer rights, their
responsibilities and any obligations. The government of
the UAE without a doubt expects responsible behaviour
from the side of the consumer. And that is a great strategy
towards ‘We the UAE 2031’ vision.
2025 9

COCN 10
COVER STORY
202510

11
S
ervice to society is a blessed act that garners joy and kindness to
oneself. Healthcare innovation is a crucial industry that should
not be contained within borders, countries or communities.
Entrepreneurs in the healthcare industry are nothing less than angels,
who have come to earth to uplift civilization. Business Outreach’s
community is a treasure trove of such entrepreneurs who believe in
their ideas and vision. And they are particularly focused on strategies
that generate the greatest efficiency for industries.
Today, we ask our avid readership on equity, diversity and
inclusion. We ask you if we are wrong to consider every human being
has a right to quality healthcare and health. And just like us, Jayesh
Saini put words into action and founded Lifecare group. Lifecare
Group made healthcare accessible to the people of Kenya and East
Africa. And it all started with one diagnostic center through the vision
of Jayesh Saini. It is rejuvenating to understand that Jayesh Saini looks
towards the underserved populations. And through Lifecare Group
and Jayesh’s leadership, the people in these regions are getting quality
healthcare and support. When Lifecare group started over two decades
ago, it was beyond any thought that the brand would scale into a stellar
healthcare ecosystem which currently includes Lifecare Hospitals,
JAYESH
SAINI
DRIVING HEALTHCARE
INNOVATION THROUGH
LEADERSHIP WITH
LIFECARE GROUP
ACHIEVERS
OF THE
YEAR 2025

12
Bliss Healthcare, Fertility Clinics, Dinlas Pharma, and
Lifecare Foundation.
Jayesh Saini draws his inspiration from his father,
who is a doctor by profession. Evidently, Jayesh was
introduced to the family environment championing great
healthcare systems and service to society. Jayesh noticed
a major gap in the healthcare system of Kenya impacting
people from financially challenging communities.
Jayesh Saini shares that in a particular village, people
had to travel 100 kms for a basic diagnostic checkup.
To top that, there were multiple financial limitations
and resistance towards innovation. Despite this, Jayesh
Saini evolved the healthcare landscape in Kenya with
Lifecare Group. It is also a strong belief of Jayesh Saini
that entrepreneurship demands adaptive innovation and
profit. But it also looks for compassion and a goal with a
holistic purpose. In reference to education, Jayesh Saini
holds an Advanced Finance Management qualification
from Oxford University, United Kingdom (UK).
Being the Chairman of Lifecare Group, Jayesh
Saini cultivates a professional environment that is
collaborative and strategic. They are now leveraging
technology, AI diagnostics, mobile clinics, and
international collaborations to improve existing facilities
and expand across and beyond Africa. Looking forward
in the coming years, Lifecare Group will expand to smart
hospitals, AI-integrated diagnostics, AI-driven fraud
detection systems for streamlined efficiency, and pan-
African telemedicine services to bridge the urban-rural
divide. As a business leader, Jayesh Saini’s profile is
above perfection. He has more than 20 years of industry
experience in healthcare. Lifecare Group is serving about
5 million+ patients and clients annually. The organisation
works with a diverse clientele that includes government
institutions including Teachers Service Commission
(TSC) & National Police Service (NPS), insurance firms,
corporate health programs, and direct patients, consumers
of pharmaceutical products. They have a network of
100+ medical centers and hospitals, including 80+ Bliss
Healthcare Centers, 7 Lifecare Hospitals, 4+ Fertility
Point Clinics, spread across Kenya and beyond. Lifecare
Group’s Pharmaceutical reach is across East and Central
Africa through Dinlas Pharma. Furthermore, Lifecare
Group boasts over 4,500 medical professionals and
support staff, from diverse backgrounds & ethnicities.
In all these years, Jayesh Saini has witnessed
countless technological advancements, thousands of
market trends and multiple roadblocks which he has
surpassed through patience. But oftentimes, he points
out that building a business will always come down to
generating trust. And trust is something that is earned
over time. Jayesh Saini’s unparalleled commitment to
the healthcare industry earned him awards like Global
Leader Award in Dubai, Best Emerging Leader Award at
House of Lords in London, Lifetime Achievement Award
in India and multiple CSR awards for community health
outreach and medical camps. Under the supervision of
Jayesh Saini, Lifecare Group is the largest outpatient
medical network with over 80 medical centers that are
spread across 37 counties out of the 47 in Kenya. With
Lifecare Hospitals, Jayesh Saini made quality healthcare
affordable and expanded to Bungoma, Eldoret, Meru,
Kikuyu, Migori and Mlolongo in Kenya, as well as to
Dar es Salaam in Tanzania. Through Dinlas Pharma, East
Africa got one of the largest pharmaceutical companies
manufacturing medicines and pharmaceutical products at
macro scales. The capacity is about 140 million Tablets/
month, 50 million Capsules/month, 3 million bottles/
month of suspensions and syrups and 1.6 million tubes/
month of creams and ointments.
ENTREPRENEURSHIP
IS NOT ABOUT
STARTING A
BUSINESS. IT’S
ABOUT FINDING THE
GAPS AND SOLVING
THE PROBLEM
THAT CREATES A
SIGNIFICANT IMPACT
ON SOCIETY

13
Building a safer society is pivotal to ensuring that
future generations inherit a thriving, prosperous world.
Jayesh Saini invested in Fertility Point, Kenya’s leading
fertility clinic with 4 centers in Kenya’s Nairobi, Mombasa,
and Kisumu. Recognized as a Centre of Excellence since
launching in 2018, Fertility Point offers advanced IVF and
IUI services, and is now planning strategic expansion into
Rwanda, Uganda, Ethiopia, and Tanzania.
Although success seems glamorous and positive, it
often arrives after immense challenges. And Jayesh Saini’s
story is no different. While building and progressing
Lifecare Group, Jayesh noticed regulatory intricacies,
skepticism around technology-driven healthcare, hiring
and retaining the right talent for the job across regions
and most importantly building ‘last-mile healthcare
infrastructure’ in remote zones. But Jayesh learned and
grew with every experience and uncertain twist and
turn. Some credible testimonials support Jayesh Saini’s
leadership.
“Mr. Saini’s vision has given hope to millions who had
no access to quality healthcare. Lifecare Hospitals have
made life-saving treatment affordable and accessible.”
— CEO, Lifecare Hospitals.
“His leadership is a masterclass in sustainable impact.
From rural clinics to pharma, Mr. Saini’s commitment to
healthcare is unmatched.”
— CEO, Bliss Healthcare.
In the next few years, Lifecare Group will elevate itself
to be Africa’s most trusted healthcare provider through the
leadership of Jayesh Saini. Lifecare Group is strategizing
to expand to several African countries including Tanzania,
Rwanda, Uganda, Ethiopia, Zambia, among others as well
as in the Middle East and India by 2030. Jayesh Saini
says, “Entrepreneurship is not about starting a business.
It’s about finding the gaps and solving the problem that
creates a significant impact on society.”

COCN 14
THE UNTOLD
STORY OF
KHALAF AL
HABTOOR’S
RISE IN UAE
BUSINESS
K
halaf Al Habtoor is one of those rare UAE figures who
not only witnessed Dubai’s rapid transformation but also
helped to shape it. Although Khalaf Al Habtoor’s name
is carved into Dubai’s skyline, did you know it all began
with a one-room barasti house without any financial
privilege? Read this untold story of Khalaf Al Habtoor, a self-made
Emirati businessman who transformed his hardships into a powerful
legacy in the UAE business world.
Early Life and Struggles
Born in Dubai, Al Habtoor is the youngest child of Ahmad bin
Mohammed Bin Khalifa Al Habtoor and Noura Bint Ahmed Bin Khalaf
Bin Abdulla Al Otaiba. He grew up in a one-room barasti dwelling in
the Dubai neighbourhood of Shindagha. His family experienced
financial hardships with a decline in his father’s main source of
income from the pearling industry.
Al Habtoor, between the ages of three and seven, also
lived in the small fishing village of Al Layyah with his
family. During that time, his father taught him the basic
lessons of commerce and trade. In 1957, they relocated
back to Dubai, and Al Habtoor pursued his elementary
education at the Al Sha’ab School in Deira.
Al Habtoor began his career.
During that time, it was customary for boys to
financially contribute to their families. Therefore, Al
Habtoor started working at an early age of 14 as a helper
for an American geological company with a monthly
salary of 250 rupees.
At the age of 16, Al Habtoor got married to his cousin,
Hamda Al Habtoor. Al Habtoor was offered an opportunity
to represent Mohammed Saeed Al Mulla’s company in Abu
Dhabi at the age of 18, and he was familiar with his family.
For the next three years, Al Habtoor worked for Al Mulla and
gained valuable experience, training with a significant business
network.
Establishment of Al Habtoor Group
In 1970, Al Habtoor left his job at Al Mulla’s company
and returned to Dubai to establish his
business. Despite having limited
financial resources, Al Habtoor
established his engineering
company, Al Habtoor
Engineering. Eventually,
the company grew into Al
Habtoor Engineering. In
1977, Al Habtoor got
one of the first large-scale
2025
14
EDITOR’S CHOICE
202514

COCN 152025 15
contracts for building the UAE’s
second hospital from Sheikh Rashid
Al Maktoum.
Expansion of the group under Al
Habtoor’s Leadership
In 1979, the Al Habtoor group
established its first Hotel, the
Metropolitan Hotel. Then, in
1980, the company launched the
construction of Gulf University in
Bahrain. With the construction of
the Zarqa’a Ma’een Spa/ Ashtar
Hotel complex, the group entered the
Jordanian market. In 1983, the group
also ventured into automotive sales
by establishing Al Habtoor Motors.
With Al Habtoor’s leadership,
they were also able to acquire the
exclusive license to sell Mitsubishi
vehicles in Dubai. In 1991, Al
Habtoor Group established the
Emirates International School, where
his family members were holding the
institution’s leadership.
The government contracts played
a significant role in the growth of the
Al Habtoor Group by completing
nearly 35 major projects for the state.
In 1993, he also launched Khalaf
Al Habtoor Publishing with Al
Shindagah magazine. The magazine
covered topics from Middle Eastern
politics and investments to the arts
and sports, with company’s high-
profile construction projects.
In 2000, the group acquired the
Metropolitan Palace Hotel to enter
the Lebanese market. In 2007, Al
Habtoor, in a joint venture with
Consolidated Contractors Co., got
the contract to build the Landmark
tower on Abu Dhabi Island, one
of the tallest buildings in the UAE
capital. In 2015, for the first time the
Al Habtoor Motors entered in Saudi
Arabian market. In 2024, the group
established one of Dubai’s tallest
residential buildings, of 81-story
building.
Today, with a legacy of 55 years,
the Al Habtoor Group has grown
into a diversified conglomerate with
a span of interest in hospitality,
automotive, insurance, real estate and
education, employing ten thousand
employees. However, the group is
still under the management of Khalaf
Al Habtoor, supported by members of
the second generation of his family in
various roles.
Khalaf Al Habtoor, beyond a
businessman
Furthermore, Al Habtoor is
recognised for his interest in writing
books and giving open talks in public
on engaging local and international
topics. He is also credited with
encouraging the younger generations
to embrace the Arabic language and
cultural heritage. Hence, Al Habtoor’s
journey demonstrates that success is
not reserved for the privileged but
for people who have a vision, a risk-
taking attitude, and the determination
to create an impactful legacy.
Al Habtoor is the youngest child
of Ahmad bin Mohammed Bin
Khalifa Al Habtoor and Noura Bint
Ahmed Bin Khalaf Bin Abdulla Al
Otaiba. He grew up in a one-room
barasti dwelling in the Dubai
neighbourhood of Shindagha.
ACHIEVERS
OF THE
YEAR 2025

COCN 16
FROM PETROL
STATIONS TO
PORT GIANTS:
THE STORY
OF SULTAN
AHMED BIN
SULAYEM
S
ultan Ahmed bin Sulayem, through his calculated risks,
strong strategies, and sheer determination, has not only built
a successful business but also played a key role in reshaping
global trade. Despite being born into one of Dubai’s most
influential families, he did not follow the traditional path
of leaning on his privilege. Instead, he started from scratch and gained
expertise by leading various companies. Explore the journey of Sultan
Ahmed bin Sulayem in leading DP World from a regional player to a global
powerhouse.
Early Life and Education
Sultan Ahmed was born into one of Dubai’s most prominent business
and political families, the Sulayem family. His father was a key advisor
to Dubai’s ruling Maktoum family. At Temple University, Sultan
Ahmed completed his graduation in economics. He also received an
honorary doctorate from Middlesex University in Dubai in 2008.
From Customs Officer to JAFZA Chairman
After graduating in the late 1970s, Sultan Ahmed started
working as a customs officer at Dubai’s port. Then, in 1985,
Sheikh Mohammed bin Rashid Al Maktoum appointed him as
the chairman of the Jebel Ali Free Zone [JAFZA]. Under his
guidance, the JAFZA grew from 19 companies in the mid-
1980s to around 10,000 companies today.
Sultan Ahmed at DP World
In 2007, Sultan Ahmed was made chairman of DP World.
With his guidance, projects like Uptown Dubai
and Jumeirah Lakes Towers have significantly
contributed to the real estate development of
the region. Thus, his vision for the UAE’s
development and strategic investments has
played a significant role in the growth of
the UAE as a global trade hub and tourist
destination.
In February 2016, he was appointed as
Group Chairman and CEO of DP World.
Under his guidance, with the acquisition of
British port operator Peninsular & Oriental
Steam Navigation for $6.8 billion, DP World
became the world’s third-largest port operator
with over 75 marine and inland terminals
on six continents. Since then, DP World has
always remained in the top three. In 2020, the
acquisition of UNICO Logistics by DP World
offered smarter and more robust integrated
solutions for customers across industries.
In 2021, DP World expanded its offerings
with the purchase of American global logistics
2025
16
EDITOR’S CHOICE

COCN 172025 17
provider Syncreon Holdings for $1.2
billion. Thus, under Sultan Ahmed’s
leadership, strategic investments and
acquisitions have benefited DP World in
significantly improving its portfolio of
services across the world. He has led DP
World’s significant transformation from
being a ports and terminals operator into
an end-to-end supply chain solutions
provider.
Sultan Ahmed’s Business Acumen
Sultan Ahmed also led the real estate
and tourism property development firm,
Nakheel, a subsidiary of DP World,
which constructed man-made islands
in Dubai. Under his expertise, iconic
projects, including the Palm Jumeirah
and other large-scale developments in
Dubai, were established by the firm.
He has also shown his expertise in
establishing and leading DP World’s
subsidiary investment house, which
focuses on private equity, Istithmar
World. The firm’s portfolio included
In 2007,
Sultan Ahmed
was made
chairman of
DP World. With
his guidance,
projects like
Uptown Dubai
and Jumeirah
Lakes
Towers have
significantly
contributed to
the real estate
development of
the region.
ACHIEVERS
OF THE
YEAR 2025
investments in diverse sectors such
as retail, financial services, tourism,
healthcare, and many more.
A significant growth of Dubai
Multi Commodities Centre [DMCC]
under Sultan’s leadership, from a small
organisation to a major free zone with
thousands of member companies, has
contributed to the various sectors of the
country.
Positions held by
Sultan Ahmed bin Sulayem
Chairman of Ports, Customs and Free
Zone Corporation [PCFC].
Chairman of Dubai International
Chamber
Board Member of the Dubai
Executive Council
Board Member of the UAE Federal
Tax Authority
Board Member of the Dubai Free
Zones Council
Board Member of the Nakheel PJSC
Sultan Ahmed’s legacy goes
beyond ports and real estate; it is the
way Dubai thinks big and achieves it.
Ports have turned into powerhouses,
logistics have become an international
industry, and mega buildings have
defined the tourism landscape of
the region under his leadership. His
leadership demonstrates how, when
imagination is combined with relentless
will, the outcome is not merely growth
but a total transformation.

2024 18
20Ah  
lithiumMP
@ 30 fps
2 W 40
Beaufort
scale
124G IP67
No network cable required
Easy installation
Can withstand bad weather
Powered by solar energy, this kit sets 
up without any electrical wiring. 
Easy set up without mechanical 
equipment-reducing the installation 
costs and time.
Prone to extreme weather such as 
strong wind and rainstorms. 
Solar Powered Camera 
HIKVISIONMENA
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MY
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CMY
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EmEa 19
VOTED
2024
BRAND OF THE YEAR
Creating Little
Miracle
Who we are?
Fertility Point is a leading IVF chain of clinics in
Kenya, led by internationally trained IVF experts
and senior embryologists. With a state-of-the-
art lab and advanced technology, we deliver
high success rates and trusted fertility care to
patients from across the globe.
Our Locations
Fortis Suite, Upperhill, Nairobi | Parklands, Nairobi |
Bishara Building, Mombasa | United Mall, Kisumu
We accept all major insurances in Kenya .
Leading with 50% of Kenya’s
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WE KNOW IVF FertilityPointKenya fertilitypoint_kenya
20Ah  
lithiumMP
@ 30 fps
2 W 40
Beaufort
scale
124G IP67
No network cable required
Easy installation
Can withstand bad weather
Powered by solar energy, this kit sets 
up without any electrical wiring. 
Easy set up without mechanical 
equipment-reducing the installation 
costs and time.
Prone to extreme weather such as 
strong wind and rainstorms. 
Solar Powered Camera 
HIKVISIONMENA
HIKVISIONMENA HIKVISIONMENA
HIKVISION-MENA
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Solar Powered Camera Print.pdf 1 3/3/2022 6:45:05 PM

COCN 20
HOW AHMED
BIN SAEED AL
MAKTOUM
TRANSFORMED
EMIRATES
INTO A GLOBAL
BRAND
A
hmed Bin Saeed Al Maktoum is the man behind the success
of Emirates. He transformed a small airline into a global
brand. In 1985, when Emirates was launched, it had two
planes. Al Maktoum saw the potential. His vision was
ambitious, to focus on quality and innovation through a
global network.
Today, Emirates flies to over 150 cities worldwide. Recognized for
its luxury and service, Emirates has quickly grown to become one of the
world’s top airline brands. This blog outlines how Ahmed Bin Saeed Al
Maktoum used smarts, technology, and partnerships to grow Emirates into
a powerful global entity.
Emirates: From Small Beginnings to Global Presence
Ahmed Bin Saeed Al Maktoum was born into Dubai’s royal family in
1958. He came to the United States to complete his economics degree and
returned with a global outlook on business. At the age of just 26, he was
appointed as President of Dubai’s Department of Civil Aviation in 198,
the same year Emirates airline started its operations.
Emirates launched with two leased airplanes and a ten-
million-dollar investment from the Dubai government.
However, constraints on resources meant that
success for the newcomer airline would not be
automatic. Ahmed Bin Saeed Al Maktoum had a
crystal-clear vision for Emirates and the global
ambition to follow through.
He focused on connecting Dubai and
the world through quality service and
a quality route network. Over time,
Emirates had operations to over 150
destinations worldwide, establishing
itself as a truly global airline.
2025
20
EDITOR’S CHOICE
202520

COCN 212025 21
Ahmed Bin
Saeed Al
Maktoum was
born into Dubai’s
royal family in
1958. He came to
the United States
to complete
his economics
degree and
returned with a
global outlook on
business
ACHIEVERS
OF THE
YEAR 2025
Strategic Partnerships and
Significant Strategic Focus Behind
Emirates’ Global Success
Ahmed Bin Saeed Al Maktoum
developed Emirates to be a global
leader through combining strong
partnerships and strategic focus.
Both were important for the airline’s
development.
The strategic focus included
investing in modern aircraft, providing
excellent service, and growing the route
network rapidly. Emirates had a focus
on luxury, comfort, and innovation to
differentiate itself from its competitors.
At the same time, Al Maktoum
developed strategic partnerships on a
global basis. Code-share agreements
with airlines such as Qantas extended
the reach of Emirates. By collaborating
with airports, operations and passenger
experiences were improved.
Sponsorship agreements with
world-famous sporting events further
enhanced Emirates brand recognition
on a global scale. Joint ventures with
tourism partners assisted with new
markets and traveller market entry.
It was the strategic focus and
important partnerships that enabled
Emirates to connect Dubai with more
than 150 destinations and secure
Emirates’ reputation as a trusted global
airline.
Challenges Faced by Al Maktoum in
Building the Global Emirates Brand
Growing Emirates into a global airline
was no easy feat. Ahmed Bin Saeed Al
Maktoum faced a myriad of challenges
throughout his journey of leadership,
turning each challenge into a learning
opportunity.
Here are the key challenges that
Emirates faced:
High fuel prices are affecting
profitability- Emirates was investing
in investments to improve fuel
efficiency in aircraft
Competition from global legacy
carriers- Emirates focused on service
and innovation
Economic downturns such as the 2008
economic crisis- The airline increased
its resilience through planning and
the prudent use of reserves.
Dubai airport capacity limits- It
requires continuous investment
in terminals and the entire airport
infrastructure.
Shifts in travel rules due to global
events like pandemics- Emirates
required innovation by introducing
the latest safety technology and
providing more flexible procedures.
Negative criticism about labour
practices- The company took action
that improved worker benefits and
their working conditions.
All challenges served to strengthen
Emirates Airlines. Al Maktoum’s
steady leadership enabled the airline to
develop and grow with confidence and
with care.
The Lasting Impact of Al Maktoum
on Emirates and Global Aviation
Ahmed Bin Saeed Al Maktoum has
built more than an airline, he has built a
lasting global brand. Through intelligent
strategy, innovative practices, and bold
leadership, he turned Emirates into one
of the most trusted names in aviation.
He took a vision of connecting
Dubai to the world and a transformative
scheme to make Dubai a global travel
hub, and made it a reality with Emirates.
Through his dedication to the
efficacy of Emirates, thousands of
passengers have been flown around
the world in excellence, comfort, using
state-of-the-art service.
His legacy continues to impact both
Emirates and the future of the global
airline industry.

22
D
ubai’s economy and the
entrepreneurial ecosystem is
growing at a rapid pace. The
Ministry of Economy has
been strategizing policies that
are focusing towards global collaboration.
Dubai’s commitment towards innovation
excellence and leadership has been reported
to be beyond benchmarks. Most importantly,
the UAE leadership is very much cognizant
about working towards a better quality of life.
‘We the UAE 2031’ vision is an aggressive
measure by the government to grow as one of
the most thriving societies in the globe in the
next couple of years.
The Achievers of the Year 2024 Dubai
edition by Business Outreach Magazine is a
vibrant take towards collaborating with some
of the most innovative minds from several
industries. We aim to delve into the latest
industry insights and try portraying the story
for an enriching reading experience.
ACHIEVERS
OF THE
YEAR 2025

COCM 23
Jayesh Saini
Khalaf Al Habtoor
Sultan Ahmed bin Sulayem


Ahmed Bin Saeed Al
Maktoum
Lubna Al Qasimi


Dr. B. Ravi Pillai Lifecare Group
The Al Habtoor Group
DP World
Emirates

Entrepreneur and Visionary

The RP Group
COMPANY
The leader helping towards innovation in the
healthcare industry.
The innovator growing a business into the real
estate industry.
Empowering strategic leadership in the real
estate industry.
A leadership beacon in the global aviation
industry.
An entrepreneur with an all-round expertise in
growing a business in diverse industries.
Strategic decision-making leading to an
impeccable multi-sector industries.
DESCRIPTIONLEADERS

24
SUCCESS LESSONS
FROM BILLIONAIRE
BUSINESSMAN
B. RAVI PILLAI
he Ravi Pillai success story is an inspiring
account of what can be achieved with sheer
resolve, determination and vision. From
humble beginnings in a small town in
Kerala, Dr. B. Ravi Pillai went on to create
a multibillion-dollar global business empire becoming one
of India’s most respected and recognized entrepreneurs.
Ravi’s story is not only about financial success; it is also
about resilience, integrity and the courage to act upon
dreams even in adversity. This article is about the inspiring
life of Dr. Ravi Pillai and the classic story of business and
life lessons that it presents, which have continued to inspire
millions of people around the world.
From a Small Fishing Village in Kerala to
International Success
As Pillai himself once said, “Success is not about shortcuts;
it’s about laying a strong foundation and building brick by
brick.”
Ravi Pillai, a son of farmers, was born in 1953 in
Chavara, a small fishing village in Kerala, India. While
in college, he began his entrepreneurial career with a very
small chit fund. He started a construction business, but it
closed due to a labor strike.
In 1978, the 25-year-old Pillai took a leap of faith and he
went to Saudi Arabia. There, Pillai started the Nasser S. Al
Hajri Corporation (NSH) with only 150 employees.
With his hard work and vision, NSH became one
of the largest industrial contracting companies in
the Gulf. Over the years, Pillai expanded into hotel
management, education, healthcare, retail, and many
other areas, ultimately establishing the RP Group.
Highlights from Pillai’s Travels
Take a Chance: Pillai’s experience abroad with little
money and big ideas changed his life. Sometimes a leap of
faith can uncover unexpected paths to opportunity that may
have felt impossible at first.
GainTrust Via Quality: His trustworthiness came
from delivering quality. The trust allowed him to create
lasting customer relationships, resulting in even greater
opportunities.
Diversify Carefully: He developed over different
industries while being careful to diversify. The multiple
revenue streams created stability in his business systems.
Put People First: He believed that to empower people is
to ultimately empower successful business. Happy People
build great businesses.
Advance by Giving Back: Pillai’s philanthropy is an
extension of his overall objectives. By giving back to his
communities, Pillai created a legacy that goes well beyond
business.
Dr. B. Ravi Pillai’s success story is evidence that work
ethics, principles and self-belief can take you anywhere.
He started his journey from a small village in Kerala, to an
international empire in business. He may have encountered
failures in the beginning many times, but every time he
turned it into an opportunity to learn and move forward.
His life reminds us that business is not solely about
profit, but true success is in being consistent with your
principles, serving to help others, and never giving up hope.
Regardless of where you start your journey, by way of your
focus and perseverance, you will achieve greatness, the
same way Dr. Pillai has.
T
ACHIEVERS
OF THE
YEAR 2025

25
HOSPITALS
LifeCare
The fastest-growing multi-specialty hospital network in East & Central Africa.
7
Hospitals
and Growing
Happy
Patients
250K+
Beds
700+
Successful
Surgeries
45K+
Cardiology and many moreUrology Nephrology Mental health Oncology
Primary Care
Pharmacy Dialysis Dental Mother and Child Health Ambulance Services
Speciality ClinicsLaboratory Services Radiology Critical Care

26
KENYA
At LifeCare Foundation, we believe that health, education, and economic opportunity
are the pillars of a thriving society.
Since 2022, we've been working hand-in-hand with communities across Kenya to
uplift the underserved and bridge the gap for a brighter, healthier future.
Together with local partners, healthcare experts, and compassionate donors,
we are building a stronger, healthier Kenya — county by county.
What We Do:
Fighting Poverty:
Creating pathways for
economic resilience
and dignity.
Education for All:
Enabling learning
opportunities for
children and youth
in underserved areas.
Health Access:
Delivering essential
healthcare services
and interventions to
improve lives.
Join Us. Support Us. Stand with Us.
Because every life deserves care.
Website: wwww.lifecarefoundation.ke
Email: [email protected]

27
WHO IS LUBNA AL
QASIMI? A DEEP DIVE
INTO HER CAREER AND
LEGACY
ubna Al Qasimi is a prominent figure in
Emirati business and politics. She is best
known for her position as Minister of State
for Tolerance for the UAE. Lubna is an
entrepreneur and a respected government
leader, making her mark locally and internationally. This
article reflects on her achievements, career and impact.
Lubna has made a mark on business and diplomacy through
her commitment.
Who is Lubna Al Qasimi?
Lubna Al Qasimi is one of the most recognized leaders
from the Emirates who has operated across the realms of
government, business, and global diplomacy. She was the
first female to take up a ministerial position in the United
Arab Emirates, before then becoming the Minister of State
for Tolerance.
Lubna was duly recognized, in both the public and
private sectors, for her significant contributions in the
areas of innovation, economic reform, and women’s
empowerment. She is a respected leader recognized
worldwide and an ambassador for the Emirates at global
forums generating change and momentum. Lubna maintains
her legacy of progress, inclusion and performing her role in
generating a more tolerant, fair, and interconnected global
society.
Early Life and Education
Lubna Al Qasimi was born into a well-respected family in
the UAE, with the influence of strong values that shaped
her. She had the opportunity to study abroad, completing
degrees in economics and business. This education would
prove foundational in her future success in life and work.
The exposure to different cultures gave her a range of
perspectives that fully prepared her for future leadership
roles. It was during this period in her life that she developed
the confidence and knowledge base that would serve her
well in her future career in government and business.
Career Milestones: Key Positions Held by Lubna
Al Qasimi
First female to become a minister when appointed
to the Emirati government
Appointed Minister of Economy, then Minister of
Foreign Trade, before leading the economy through
the implementation of successful economic reforms
Appointed Minister of State for Tolerance, promoting
peace and inclusion in her country and the UAE
Utilized past leadership positions with large corporations
to further solidify the Emirates’ standing abroad within
the business community
Represented the UAE in international relations
and forums, strengthening diplomatic relationships
throughout the world
Advocated to encourage economic diversification and
innovation to lessen reliance on oil
Played a crucial role in developing policies that support
entrepreneurship and empower women.
Globally recognized visionary leader and devoted to the
UAE’s sustainable development and women’s issues.
Championing Women’s Empowerment
and Global Legacy
Lubna Al Qasimi has been a fierce champion of women’s
empowerment in the Emirates and abroad. She has opened
new opportunities and broken barriers for women in
government and business. Her very existence has inspired
and empowered countless women to lead with courage.
As a global leader and authority, she is widely known as a
voice for inclusion, tolerance, and progress.
Her legacy goes beyond boundaries, making a
lasting impression upon nations, policies, and mindsets
as they relate to addressing gender equality. Lubna’s
legacy will continue to inspire future generations of
women to challenge conventions, take on leadership
roles, and develop a more equitable and inclusive
global society.
L
ACHIEVERS
OF THE
YEAR 2025

COCN 28
TOP 10 MOST INFLUENTIAL
BUSINESS LEADERS IN
DUBAI FOR 2025
D
ubai has experienced impressive growth and
development over the last few decades. Whether
it’s infrastructure, technology, innovation, tourism or
sustainability, Dubai has become the leading region in
the Middle East. This growth and development are highly
driven by the combined efforts of the innovative and
visionary business leaders of Dubai. Explore the journey
of the Top 10 Most Influential Business Leaders in Dubai
for 2025, who have revolutionised Dubai’s trade and
business sectors.
With 30 years of visionary leadership and a commitment to creating iconic landmarks and
unparalleled lifestyle destinations, Alabbar has built a legacy of global force in urban development
as well as in community building. Mohamed Alabbar, with his active interests in real estate, retail,
hospitality, e-commerce, technology, logistics, Food & Beverages and venture capital, has become
a global entrepreneur with a net worth of $200 crores.
Mohamed Alabbar has spearheaded the growth of Emaar Properties by transforming the
lifestyles of people globally through developing world-class mixed-use projects across 20+ nations.
He has boosted regional development by establishing the globally renowned Americana Group and
e-commerce platforms Noon and Namshi.
Hussain Sajwani is known for high-end developments across the Middle East and
collaborations with internationally renowned brands such as Versace, Fendi, and Donald Trump.
He is known for extravagant marketing, such as offering free Lamborghinis to apartment buyers.
As an investor, Sajwani has a proven track record in the global equity and capital markets with his
global portfolios of investments in real estate, fashion brands, and data centres.
Sajwani, through his foundation, has developed an initiative called ‘One Million Arab Coders’
to empower one million Arabs with computer coding skills, enabling them to lead in the future with
the evolving computer language.
Mohamed Alabbar: The Driving Force Behind Dubai’s
Economic Development.
Hussain Sajwani: Visionary behind Luxury Real Estate
Founder and Chairman– Emaar Properties
Founder – DAMAC Properties
01
02
2025
28

COCN 29
Khalaf Al Habtoor is a prominent self-made businessman throughout the Middle East. His
deep-seated ambition to own his shop has led him to build a thriving business conglomerate out
of a small engineering firm started in 1970. His business took off rapidly and ranked among the
most successful family-owned ones in the Gulf region, with its spanning interest in hospitality,
automotive, insurance, real estate, and education.
In 2024, the group launched the 81-story residential skyscraper with 1701 luxury units,
positioning it as one of Dubai’s tallest residential buildings. The patriot Khalaf Al Habtoor
showcased his remarkable loyalty towards the UAE’s phenomenal growth. Additionally, he his
renowned for his extensive knowledge of international affairs, philanthropic activities, promotion
of peace, and for being an unofficial ambassador of the UAE abroad.
Khalid Bin Kalban is a well-known Businessman in the UAE who has vast experience from key
management roles in different fields, including the industrial, financial and investment sectors. His
bold style and knowledge have helped him in leveraging the competitive edge and capitalising on
the potential of numerous sectors.
Khalid Bin Kalban is a significant player in establishing leading companies in the UAE, which
have contributed to the rapid development with his visionary leadership. He holds several key
roles in Al Mal Capital PSC, National General Insurance Company, Arcapita Group, Bahrain, and
Africa Crest Education. Under his business acumen, with its strategic investment across real estate,
industrial ventures, finance, healthcare, and education, Dubai Investments has emerged as a multi-
sector powerhouse driving economic diversification and growth.
Badr Jafar is renowned for his deep interest in the humanitarian and development sectors. He
serves in various advisory positions, such as a member of the United Nations Secretary General’s
high-level panel on humanitarian financing, a member of the UNESCO International Commission
on the Futures of Education, a member of the Board of Overseers of the International Rescue
Committee, a member of the Board of International Peace Institute, and many more. He has also
chaired the COP28 Business and Philanthropy Climate Forum in the UAE, where he came across
the need for public, business, and philanthropic collaboration on climate action.
Khalaf Al Habtoor
Khalid Bin Kalban: Developer of Multi-sector Powerhouse
Badr Jafar: The UAE’s Special Envoy for Business and Philanthropy
Founder and Chairman– Al Habtoor Group
Vice Chairman and CEO– Dubai Investments PJSC
Managing Director– Crescent Group
03
05
04
2025 29

COCN 30
Abdul Aziz Al Ghurair is widely recognised as one of the leading Emirati businessmen and
philanthropists. He served as the CEO of Mashreq Bank for nearly 30 years, developing it into a
leading financial institution in the region. He also manages his large family business, Abdulla Al
Ghurair Group, with diversified interests in finance, food, and construction sectors.
Ahmed Bin Sulayem is a prominent Emirati businessman in developing Dubai’s infrastructure.
Projects like Uptown Dubai and Jumeirah Lakes Towers have significantly contributed to real
estate development. As the chairman of the Ports, Customs and Free Zone Corporation, he has
played a key role in enhancing commodity trade flows through Dubai, especially in diamonds
and gold.
Reem Al Hashimy is recognised for leading the UAE’s successful bid to host Expo 2020 Dubai
and hitting a milestone by developing the first World Expo in the Middle East, Africa, and South
Asia region, boosting the UAE’s global credibility. The Expo was a huge success with participation
of 192 countries and recorded over 22 million visits during its six-month run.
Abdul Aziz Al Ghurair: A Prominent Businessman and Philanthropist
Ahmed Bin Sulayem: The Boosting Force of Dubai’s Infrastructure
Reem Al Hashimy: An Innovative Emirati Leader
Chairman– Mashreq Bank and Abdulla Al Ghurair Group
Chairman and CEO– DP World
Director General– Expo 2020 Dubai
06
08
07
2025
30

COCN 31
With a portfolio of over 200 startups, which have raised around $270 million in investment,
under Najla Al Midfa’s leadership, Sheraa has become a key instrument for developing the
entrepreneurship ecosystem in Dubai. Najla has worked as a senior associate at McKinsey and
Company’s New York office, where she worked on a range of strategy-related projects.
Najla Al Midfa: Fueling the Entrepreneurial Economy
CEO and Vice Chairperson– Sharjah Entrepreneurship Centre [Sheraa]
Ahmed Bin Saeed Al Maktoum has been spearheading the successful expansion of aviation,
contributing to Dubai’s remarkable economic development. In 1985, he began his career as
President of the Dubai Department of Civil Aviation. In addition, Emirates Airline was launched,
where he was appointed to the post of chairman. Today, under his leadership, Emirates Airline has
become one of the world’s most recognised and award-winning airline brands with its presence
across six continents.
From Mohamed Alabbar’s timeless real estate ventures to Ahmed Bin Saeed Al Maktoum’s
aviation empire, these business leaders have proven their resilience, vision, and commitment to
excellence, developing Dubai as a global powerhouse of innovation, real estate, finance, and many
more. Their philanthropic initiatives and support of entrepreneurs for increasing global trade
and sustainable growth have brought societal progress. Hence, the legacy of these Top 10 Most
Influential Business Leaders is a blueprint for future generations that are redefining the limits of
possibility in Dubai and beyond.
Ahmed Bin Saeed Al Maktoum: Driving Aviation across the world
Chairman and CEO– Emirates Airline and Group
09
10
2025 31

32
TOP 10 MOST POPULAR ONLINE
SHOPPING PLATFORMS IN
DUBAI FOR 2025
O
nline shopping has become a convenient way to shop. With just a touch of a screen, whether it’s clothes, electronics,
or groceries, everything is now delivered to our home quickly. The shift from offline to online shopping has
become widespread worldwide, encouraging every business to leverage technology to boost their sales by developing
online platforms. Dubai’s booming economy has embraced this shift rapidly, with businesses competing to be among
the Top 10 Most Popular Online Shopping Platforms. Discover these Top 10 Most Popular Online Shopping Platforms
of Dubai in 2025 in this article, along with key factors to consider while online shopping.
SharafDg
Founded in 2005, Sharaf DG is a leading provider of technology products, services and solutions spread across the UAE,
Bahrain, Oman, and Egypt. Sharaf DG is the electronics retail arm of Sharaf Group, serving over 1 million customers
every month. The platform offers the widest range of brands in the region across categories like Consumer Electronics,
Home Entertainment, IT, Telecom, Home Appliances and much more.
Dubizzle
Dubizzle is the largest online platform for users in the UAE. Launched in 2005, Dubizzle is a part of the Dubizzle Group
Holdings, offering a platform for users to buy and sell products in their various online communities. Dubizzle is trusted
by millions of consumers in MENA, offering a range of verticals, from clothing and accessories to automobiles, and also
a platform for valuable new connections to be made between people.
DubaiStore
DubaiStore is among the leading marketplaces in the UAE, part of Digital Economy Solutions [DES], a joint venture
between Emaratech and the Dubai Economy and Tourism. The platform is designed to support small and medium-sized
enterprises [SMEs] and also e-traders by offering them an online marketplace to sell their products. It offers a wide range
of products across multiple categories, such as groceries, electronics, beauty products, fashion, etc.
Amazon
Amazon is the largest online shopping platform all around the world, offering exclusive deals along with entertainment.
In 2017, Amazon acquired Souq, the largest e-commerce platform in the Arab region, for $580 million. Amazon offers
a wide range of products, from fashion to electronics, at very competitive prices and with safe delivery, serving over
millions of monthly users in Dubai and standing as the undisputed marketplace in the UAE.

33
Namshi
Founded in 2011, Namshi is the Middle East’s largest online fashion shopping platform, with an ever-growing portfolio
of over 1300 international and local brands. In 2017, Namshi was acquired by Emaar Malls, a subsidiary of Emaar
Properties, with a majority stake. With a range of delivery options, including same-day and next-day delivery, it has
become one of the leading online multi-brand fashion and beauty platforms in the Middle East.
Noon
Noon is the Middle East’s leading e-commerce platform and digital marketplace, offering products and services in
multiple categories in Saudi Arabia, the UAE, and Egypt. In 2023, Noon acquired Namshi at $335 million; however,
Namshi operates as a separate entity to maintain its customer base. Since its establishment in 2017, Noon has become a
popular choice in the UAE for its frequent discounts on products from electronics to groceries.
Mumzworld
Mumzworld is the leading platform in the Middle East, offering a wide range of products for mothers and babies.
Founded in 2011, Mumzworld has grown into a premier, trusted resource for parents with its largest and most unique
catalogue of products from trusted brands. With its vision of becoming an indispensable online extension of a mother’s
life, it has served over 2 million mothers in the MENA region.
Ounass
Based in Dubai, Ounass is the Middle East’s capital of luxury fashion, offering the widest range of top-tier designers.
Ounass is the fashion segment of AI Tayer Group, a privately held holding company of Dubai. Since its launch in
2016, Ounass has boasted over 300 luxury brands, and by offering fast delivery and excellent customer service, it has
experienced significant growth in its online customer base.
Lulu Webstore
Founded in 2012 by billionaire M.A. Yusuff Ali, Lulu Webstore is one of the leading online platforms in the Middle East
and Asia. It is the online retail arm of Lulu Group, including groceries, electronics, fashion, and household goods. Lulu
Webstore has become a popular choice for online shoppers due to its regular offers and discounts, and its emphasis on
the quality of the delivery process to ensure customer satisfaction with online purchases.
Groupon
From its inception, Groupon has grown as one of the world’s largest e-commerce companies, due to its daily deals and
discounted rates. The US-based platform, founded by Andrew Mason in 2008, connects customers with local businesses
to provide deals on travel, goods, and more, attracting a diverse range of customers. Additionally, it offers guided tours
in Dubai and Abu Dhabi, making it a comprehensive platform for customers’ needs.

34
KEY FACTORS TO
CONSIDER WHEN
PURCHASING ITEMS FROM
ONLINE PLATFORMS
1. Product Reviews
Reading reviews will highlight honest feedback from
users about the product’s quality and performance, as well
as potential issues you might not be aware of.
2. Product Authenticity
The most important step of online purchasing is verifying
the authenticity of products, especially when buying high-
end or branded items.
3. Warranty
When buying electronics or expensive items from online
platforms, checking the warranty will ensure you are
covered from all financial losses.
4. Return Policy
A seamless return process ensures that you can easily
return items if they do not meet your expectations. Thus,
reviewing a return policy must be considered while buying
online.
5. Shipping Costs
Knowing shipping fees will prevent unexpected costs at
checkout, especially for international orders. Many of
the platforms also offer free shipping, so it will be worth
comparing shipping costs.
6.Payment Options
Ensuring the platform offers secure payment methods
and multiple options provides flexibility in the payment
process.
7.Delivery Time
Many platforms have started offering faster delivery
options, which might charge additional fees at checkout.
Thus, considering delivery time is important even when
you require the product by a specific day.
8. Customer Support
Product-related issues can be solved by strong customer
support. It will be reassuring to know that help is available
when you need it. Thus, check the customer support of the
platform before placing the order.
The Top 10 Most Popular Online Shopping Platforms
in Dubai are major contributors to Dubai’s commitment
to evolve as a ‘Digital First Economy’, offering users a
diverse range of products and services at their fingertips.
Each of these platforms is recognised for its unique
offerings, customer service, and technological innovation.
However, for consumers, it is important to remain aware
of key factors of shopping to ensure a smooth, smarter and
satisfying online shopping experience. Whether you are
looking for convenience, value, or variety, these platforms
offer a trusted and seamless way to fulfil the needs in
Dubai’s rapid digital marketplace.

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LAST WORD
ANALYZING THE UAE’S
PARTNERSHIP WITH OMAN ON
FAIR TRADE PRACTICES AND
ECONOMIC STRENGTHENING
T
he United Arab Emirates
holds an impeccable
geographic position
that focuses on key metrics like
international cooperation, East-
West economic ties and balancing
global equity and innovation. It is
fascinating to explore the strategic
decision-making of the United Arab
Emirates (UAE) in opening their
economy for global partnership. This
approach has led to the optimistic
acceleration in building the ecosystem
of entrepreneurship. The UAE has
been making headlines while curating
regulations and policies that could
grow local businesses, safeguarding
consumer rights when buying any
goods, product or services from any
provider, working on market feedback
and perfecting a system that is already
ideal for economic progress and most
importantly sharing the world, what
true leadership stands for.
But maintaining diplomatic ties
and enhancing business growth by
collaborating local business with
investors is appreciative enough.
The UAE is also ensuring fair
trade practices with Oman and is
reported recently to hold meetings.
The UAE Ministry of Economy and
Tourism had a meeting with Oman’s
Ministry of Commerce for talks on
industry bolstering and investment
opportunities. The meeting also had
a focus on topics like competition
regulation along with transparency
and fair economic practices. We

39
The world is well aware of architectural
marvels in the UAE like the Burj Khalifa.
With other designs like the Museum of the
Future, Palm Jumeirah and few others,
the UAE thinks and works at a holistic and
premium level
believe that this meeting marks a historic significance
upholding the values of bilateral collaboration along with
a support towards shared competition and transparent
business practices. Both sides of the table championed
the ultimate goal of economic progress coupled with
technological breakthroughs.
During the meeting, reports suggest that both sides
were profoundly engrossed in discussing monitoring
pathways defined by monopolistic attributes in the
digital evolutionary market. Both the UAE and Oman
were reported to acknowledge the presence of legal
obligations and policies that would put forward a strong
fairness towards business models and bring transparency
into the process. Data also suggests that both sides could
not stress enough on the importance of private sector
collaboration and investment. As reportedly discussed,
the spectrum should be enriched with the ideologies of
knowledge-sharing on innovation and technology along
with human capacity-building participating in regional
and international forums on competition policy.
The United Arab Emirates presented their strategic
perspective on supervising competition in the current
digital economic landscape. In the meeting the UAE
deep-dived into industry practices on working on
complaints with the ecommerce platforms, according to
their regulations and policy framework. Data reveals that
Mohammad Sultan Janahi, Director of Competition from
the UAE Ministry of Economy and Tourism highlights the
crucial discussion with Oman’s Ministry of Commerce,
Industry and Investment Promotion on the pivotal aspect
of a fair competitive business ecosystem with the help of
global regulations and policies. Through this meeting we
can also analyze that collaboration is the key for global
economic prosperity. Mohammad Sultan Najanhi also
shares vital news on efforts being put forward to create
a legislative ecosystem that monitors fair practices. From
reports, he is also said to share solidifying ties with Oman
through research, analysis and private sector participation
programs.
As per data, the representative from Oman’s
Competition Protection and Monopoly Prevention Center
points out the importance of collaboration with the UAE’s
Ministry of Economy and Tourism. Considering the
fact that the UAE has strong experience in competition
regulation and fair business practices, this partnership
will necessarily boost the competition ecosystem at GCC
level and UAE-Oman economic ties. From this report, it
can be interpreted that the United Arab Emirates is a full-
circle when it comes to strengthening partnership with
neighbouring countries, working as the bridge between
the East and West, putting peace and harmony as one of
the top priorities for global sustainability and leveraging
their expanding economy with modern technological
breakthroughs. When it comes to India and UAE relations,
times have never been more splendid. Most importantly,
the UAE is very much cognizant about quality of life
and how it can be further taken to the next level. Their
regulations and policies on safeguarding consumer rights
is an example of leadership excellence. We can understand
that the UAE is steadfast in its strategies to scale towards
diverse industries starting from energy and tourism.
When it comes to the real estate industry, the UAE is
very calculative in its approach and framing policies that
will benefit the economy. The world is well aware of
architectural marvels in the UAE like the Burj Khalifa.
With other designs like the Museum of the Future, Palm
Jumeirah and few others, the UAE thinks and works at a
holistic and premium level.

40