Kelly Services Overview

1. Kelly Services

2. Kelly Overview
Over 61 years as a world leader in human resource solutions
•2008 sales of $5.5 billion
•Financially stable; no long-term debt
2,600 wholly-owned and -operated offices worldwide
•Operations in 37 countries with strategic alliances in several
others
•Over 1,500 locations in U.S.
•Over 750 Partnered Staffing (on-site) offices
•Fully networked operating system
Industry-leading quality management system - KQMS
•Compliance of all Kelly locations
•Best-in-class programs
•Fully integrated total quality management system

3. Kelly Overview:
Why Kelly Services?
Staying power and stability. After founding the staffing industry, we’re still
a leader 61 years later. With only three CEOs in our company history,
we have a focus and continuity our competitors can’t match.
Financial strength. Kelly remains free of long-term debt. We have the
financial soundness to meet our long-term commitments, and the
financial agility to invest in key partnerships as needed, when needed.
Company-owned structure. Kelly stands alone as the only wholly-owned
and operated global staffing company. We provide consistent service
delivery and contract compliance, whether it’s around the corner or
across the globe.
Full-service global staffing solutions. We have company-owned offices in 37
countries and territories, and offer the broadest range of staffing
solutions in the industry. Third-party vendor management, contact
center, IT, legal, finance, accounting—just to name a few.

4. Best Practices
Testing and Screening: CAD
Automatically defaults requirements into orders:
•I-9 Verification
•Drug Screening
•GED/Diploma Verification
Screening Requirements
Default into
Order from CAD
Branch Requests
Screen Directly
Through Kelly StaffNet
Background Screening
Vendor Conducts Screen,
Adjudicates Results
and Sends Them to
Kelly StaffNet
Branch Receives Results
and Responds Accordingly
(e.g., Assigns Employee or
Takes Action According
to the FCRA)
Pre-Assignment Testing:
•Safety Video and Assessment
•Light Industrial Skills Test (LISA)
•Pinpoint Testing

5. Candidate Quality
Kelly Services’ Hiring Process
•Applicant is “conditionally hired”
•Administer remaining forms
•Show orientation video
•Review employee handbook and acknowledgement
•Contact references
•Conduct customer-specific screening (s), training, and orientation
•Complete the following:
•Background Screening Disclosure and Authorization
•Employment Application
•Reference Verification Form
•Introductions
•Begin Applicant Register
•Qualify candidate using Screening and Interview Worksheet
•Review applicant resume
•Review completed forms
•Determine what evaluations to administer
•Record scores and review them with the applicant
•Determine types of assignment for which the applicant might be
qualified and/or need training
•Complete Applicant Register
•Enter employee information into Kelly StaffNet
•File forms
Step 1
Greet and Qualify
the Applicant
Step 2
Administer
Employment Forms
Step 3
Interview the Applicant
Step 4
Administer Evaluations
Step 5
Conduct Orientation
Step 6
Document and File
Employee Information

6. Candidate Quality
Employee Benefits
Service Bonus
Holiday Pay
Optional Group Benefits:
•Medical Insurance and Vision Care
•Dental Insurance
•Prescription Drug Plan
•Group Term Life Insurance/ Disability
•Short-Term Disability Income Plan
Direct Deposit, Pay Card, Weekly Pay
Free Skill Enhancement and Training
Toll-free Office Automation Hotline