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1. FTVTI Leadership & Change

2. Quotations "If there is no struggle, there is no progress." - Frederick Douglass(2002). "The reality is that the only way change comes is when you lead by example." - Anne Wojcicki(2005). "Just take any step, whether small or large. And then another and repeat day after day. It may take months, maybe years, but the path to success will become clear." - Aaron Ross(2000).

3. ለዉጥ ምንድን ነዉ ? ለዉጥ ከአንድ ከተለመደ አሰራር ወደ አዲስ አሰራር ከመሸጋገር በፊት ከአሮጌዉ በመላቀቅ ና አዲሱን በመላመድ መካከል ያለ ሁኔታ ነዉ ፡፡ Change - is the process of alteration or transformation of individuals, groups, and organizations undergo in response to internal and external factors. ለውጥ የሚያመለክተው አንድ ኩባንያ ወይም ቢዝነስ የድርጅቱን ዋና አካል እንደ ባህሉ ፣ የሚጠቀምባቸው ቴክኖሎጂዎች ወይም መሠረተ ልማት ፣ ወይም የውስጥ ሂደቶቹን የሚቀይርባቸውን ድርጊቶች ነው ።

4. Cont … ዛሬ በተለዋዋጭ ዓለም ውስጥ ፣ ለውጥ የህይወት እውነታ ብቻ ሳይሆን ፣ ለህልውና አስፈላጊ ነው ። ስለዚህ ለዉጥ ማለት ህይወት ማለት ነዉ ፡፡ ህይወት በለዉጥ እንቅስቃሴ የተሞላች ስለሆነች ለዉጥን መኖር እንጂ ማምለጥ ሸዉዶ ማለፍና በመቃወም መገደብ አይቻልም ፡፡ ይልቁንም ከለዉጡ ጋር እራስን ማስማማትና ማዋሀድ ያስፈልጋል ፡፡

5. ለዉጥ ለምን አሰፈለገ ? ለዉጥ በራሱ ተፈጥራዊ እና የማይቀር ጉዳይ መሆኑ እና የምንኖርበት አለም ባለንበት ወቅት በአሰተሳስብ ፤ በአ ኗኗር ዛይቤ ፤ በባህል እና በኢኮኖሚ እንድሁም በፖሊትካ በፍጥነት መለዋወጥ ብሎም ልዑላዊነትና ሀገራዊ ድንበር ሳይገድበዉ በገራሚ ፍጥነት በመስፋፋቱ ነዉ ፡፡ ለዉጥ ለዉድድር ብቻ የሚለዉ እሳቤን ሸሮ ለዉጥ የሞት እና የሸረት ጉዳይ ሆ ኗል ፡፡

6. Elements of change V ision, Skills, I ncentives, R esources and Action plan

7. steps of change Establish the scope of the change Create a platform that shows stakeholders why the change is needed Plan the change Establish new benchmarks Communication Celebrate the wins Evaluate, adjust and continuously improve.

8. የቀጠለ

9. When change is first introduced at work, the people affected will typically go through the ff stages. The stages are:

10. በአብዛኛውን ጊዜ ለውጥን እንዳንፈልግ እና እንዳናይ ተብትቦ የሚይዘን አመለካከታችን ነው

11. የለውጥ ኃይሎች

12. Types of Change

13. Dimentions of Change 1. Planned change/ የታቀደ Deliberate, conscious, rational social action፣ proactive change. 2. Emergent change/ በአጋጣሚ፤ያልታቀደ Spontaneous, unplanned፣ reactive change. 3. Episodic/Periodic/ የሚቆራረጥ Infrequent, discontinuous

14. Cont … 4. Incremental Change/Developmental/ ተካታታይነት ያለው Continual improvement This change implies that one does not change overnight The most commonly used developmental change strategy is training in: New skills, better communication, new techniques 5. Radical /transformational Change/ ፈጣን Rapid change in strategy, structure, technology, or people.

15. To remain competitive in the Global market, organizations should focus on the following approaches S – Substitute/ መቀየር C - Combine / ማቀናጀት A - Adapt / መውሰድ M – Modify/ ማሻሻል P - Put to another use/ ለሌላ ጥቅም ማዋል E - Eliminate / ማስወገድ R – Reverse/ በተቃራኒ መጠቀም

16. Organizational change impact people S alary cuts, L oss of benefits, D owngrading in job position, J ob loss Relocation to another city, state or country .

17. ታዲያ ለመለወጥ እኛስ ምን እናድርግ ክፍተትን ማጥበብ ወይም ማስወገድ !

18. ከሁሉ በፊት ፤ ለለውጥ ቃል እንግባ ① 　 በፍጹም ይህ ወይም ያ ሊደረግ አይቻልም ላለማለት ቃል እንገባለን ፡፡ ② 　 ውድቀትን በፍጹም ላለመፍራት ቃል እንገባለን ፡፡ ③ 　 የሌሎችን ሓሳብ እና አስተያየት በፍጹም ላለማጣጣል ቃል እንገባለን ፡፡

19. Group discussion Questions A. Select one College from your group and indicate what types of change should be introduce to transform to the PLC? Why? B. Evaluate the practices and challenges currently observed in terms of OS, curriculum, CoC and outcome based training 2 . Select one College from your group and identify areas that needs s ubstitution , c ombination , a daptation , modification, p ut to another use, elimination 3. Point out the internal and external forces found in your organization that imped and facilitate change. Set strategies to minimize and foster change 4. Suppose Rapid change is crucial currently to your College. What kind of change do you think to inculcate in the strategy, structure, technology, people 5. Consider the types of Change issues and try to look in to your College and which change issue needs to be checked/framed in your College. Why?

20. Change Management/ የ አስተዳደር ለውጥ አስተዳደር ለውጥ ማለት የተቀናጀ ሂደትና መሳሪያን በመተግበር የህዝቡን የለውጥ ጎን የሚፈለገውን ውጤት ለማምጣት ነው። የሥርዓት፣ የሂደትና የአደረጃጀት ለውጦችን ለመቆጣጠር የሚያገለግል ሂደት ነው።

21. በለውጥ አስተዳደር አስፈላጊ ነገሮች የሚከተሉትን ያካትታሉ : አመራር ፣ የባለድርሻ አካላት ተሳትፎ ፣ ግንኙነት፣ ስልጠና፣ ተጽዕኖ ፣ ዝግጁነት ግምገማዎች, እና ድርጅታዊ ንድፍ.

22. CM Strategies

23. 7 R የለውጥ አስተዳደር

24. የለውጥ አስተዳደር ደረጃዎች ·

25. የ CM ሞዴሎች I. Kotter's 8-ደረጃ ሞዴል

26. II. ADKAR ሞዴል ግብ 1፡ የመለወጥን አስፈላጊነት ግንዛቤ መፍጠር። ግብ 2፡ ለውጡን ለማድረግ ፍላጎት ያሳድጉ። ግብ 3፡ እንዴት መለወጥ እንደሚቻል እውቀትን መስጠት። ግብ 4፡ ሰራተኞቹ ለውጡን የማድረግ ችሎታ እንዳላቸው ያረጋግጡ። ግብ 5፡ ለውጡን አጠናክር።

27. III.Lewin’s / የሌዊንሞዴል

28. IV . የ McKinsey 7-S ሞዴል

29. Skills in Managing Change Plan Carefully Be as Transparent as Possible Tell the Truth Communicate Create a Roadmap Provide Training Invite Participation Don't Expect to Implement Change Overnight

30. ለውጥን ለመምራት የመሪዎች ክህሎት እውቀት / Cognitive Competences ፈጠራ / Creativity በራስ መተማመን / Self-Reliance ችግር ፈቺ /Problem solving capabilities ትንተና / Analytical Skills አርቆ ማሰብ / Divergent Thinking የወደፊት አቅጣጫ መተለም / Future Oriented

31. የተግባር / Functional Competences ተግባቦት / Communication Skills(internal & External, Verbal & Non-verbal) የቱክኖሎጂ እውቀትና ክህሎት /Technology special knowledge and skills የእቅድ /Career planning skills የአስተዳደር ችሎታ / Managerial abilities(PODSC) ውሳኔ ሰጪነት /Strong Decision-Making abilities በሞያው አጠቃላይ እውቀት / Knowledge abilities Entrepreneur

32. ማህበራዊ / Social Competences ግላዊ / Interpersonal Skills በቡዱን መስራት /Team working abilities ብዝሀነት /Cross cultural abilities ተለማጭነት / Flexible ጭንቀት የማከም /Stress Management Capabilities ማበረታታት ችሎታ / Motivational Role/ Skills በስነ-ምግባር መታነጽ / Ethical Skills(Honesty, Trust, Integrity, Equity) አቀናጅቶ የማሰራት ችሎታ /Integration Skills

33. Indicators for Successful CM የምርት መጠንና ትርፋማነትን መጨመር / Increase in Productivity and profit ግንኙነትን ማስፋት / Increase in Relationship ትብብርን ማጠናከር /Strong Cooperation ጤናማ የስራ ባህል / Strengthen Organizational Culture and Climate የሰራተኛውን ፍላጎት ማርካት /Employees’ satisfaction ግጭቶችን መቀነስ / Reduce number of destructive Conflicts

34. Cont … Technology usage Quality Training Transformation Effective and Efficient Utilization of Resources(Human, material, Finance and time).

35. የለውጥ እንቅፋቶች .

36. Strategies to Overcome Resistance to Change in an Organization Listen to employee concerns Overcome anxiety with information and training Develop training to support change Establish a vision and solid plan of action Spread change as a team effort Select a change leader Communicate, communicate, communicate Reward and praise

37. Tools of CM Kaizen: Kaizen refers to activities that continually improve all processes and involve every employee from the executive team to front line workers five Ss are respectively described Sort, Set Shine, Standardize, and Sustain . BSC A balanced scorecard is a strategic management performance metric that helps companies identify and improve their internal operations to help their external outcomes . It measures past performance data and provides organizations with feedback on how to make better decisions in the future. 4 perspectives of a balanced scorecard Financial, Customer, Internal Process, and Learning and Growth

38. Cont … BPR Business Process Reengineering is the radical redesign of business processes to achieve dramatic improvements in productivity, cycle times, quality, and employee and customer satisfaction. BPR includes three phases; analysis phase, design phase, and implementation phase . It is also referred to as business process redesign, business process change management, and business transformation Deliverology: it is a science of prioritization and implementation

39. Quality Circle

40. Technology

41. Reflection Questions A. Assume as a change agent in your College and prepare vision, mission, values, goals, objectives and strategies to enhance change B. List the existing barriers of change found in your College and propose strategies to minimize it 2. A. Take the causes of organizational resistance to change in your College and set management strategies to each? B. Identify the stakeholders found in your area and what will be the responsibilities to effect change in the College. How do you approach them? 3. Prepare a training proposal that can fill the employees existing attitude gap towards Change in the College by using the ff issues(Title, background, Problem statement, Rationale of the training, Contents, Trainers profile, Expected outcome, Mode of delivery, Time break down, Budget break down) 4. Discuss the importance of Kaizen, BSC, BPR, Technology, ICT for change management and evaluate the status of progress in your College 5. A. Conduct SWOT Analysis in terms of human and material resources. How do you minimize the W&T? B. Budget is the core element to introduce change in the College. By considering the environmental potential resources of the College design income generation strategies

42. References The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge by APMG, Richard Smith, David King, Ranjit Sidhu, Dan Skelsey Change Management Masterclass: A Step-By-Step Guide to Successful Change Management by Mike Green The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutros, Tim Purdie The Change Management Body of Knowledge ( CMBoK )  The Next Evolution - Enhancing and Unifying Project and Change Management: The Emergence One Method for Total Project Success by Thomas Luke Jarocki Change Management, The People Side of Change by Jeffrey Hiatt and Timothy Creasey ( Prosci Leadership)