Lecture 2.1 oral and written communication

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1. ORAL & WRITTEN
COMMUNICATION
BY SIR HASEEB UR REHMAN
A Comparison

2. Oral Communication
Pronunciation
Self Confidence
Concise and complete message
Logical Sequence
Natural Voice
Tone
Variations in the tone pattern

3. Advantages
Immediate clarification
Speedy
Suitable for emergency
Lesser formal
Group communication
Personal Quality

4. Disadvantages
No record
Lengthy message
Distortions
Speaker’s Ineffectiveness
Limitations of human memory

5. Methods
Face to Face communication
Teleconferencing
Telephone

6. Written Communication
It includes written words, graphs, charts,
reports, diagrams, pictures
Letters, memos, bulletins , reports etc.
Ways are Fax, Emails

7. Difference B/w Written & Oral
Static v/s Dynamic form
Degree of Precision
Speed and Spontaneity
Appeal of Message
Effectiveness
Feedback and reading the audience
Scope of correction
Message retention

8. Advantages of Oral
Communication
Speed
Immediate feedback
Economical
Secrecy
Personal touch
Non verbal clues
Suitable for emergency
Harmonious relations

9. Limitations
Lack of evidence
Lengthy messages
Costly
Misunderstandings
Noise
Speakers’ ineffectiveness
Attitudinal problem

10. Forms of Oral Communication
Informal face to face talk
Interviews
Group Communication
1 .Debates
2.Meetings
3.Conferences
4.Committees
Speeches and Presentations

11. How to improve speech
Naturalness of Speech
Posture of the body
Control your breathing
Significance of Pause and Rhythm
The pitch and tone