lecture note on Case Mgt and GBV Ppt.pptx

Internal displacement refers to the forced movement of people from their homes and occupational activities. It has become a particular topic of interest as internally displaced persons (IDPs) are considerably increasing.

In 2019, an estimate of 2.9 million new displacements associated with conflict was recorded in Ethiopia, the highest figure in the world (IDMC, 2019)The humanitarian impact of the conflict between federal and Tigray regional forces has resulted in population displacement, with an estimated 4.5 million people to be displaced by the conflict and in need of assistance as per UN OCHA. As Enabler: your ability to increase a client’s self-confidence is a critical part of a case management process
This will require you to be aware of each client’s capacity to engage in the process and able to encourage increasing levels of responsibility.
It is a stage you will be moving from doing for to doing with, to having clients do for themselves; increase client self-confidence, self-sufficiency, and independence.
Enabling a client to take acceptable and increasing levels of risk is one criterion that can be used in assessing effectiveness in case management.

1. Gender-Based Violence Makele H. (BSW, MSW)

2. What is IDP What is IDP? Internal displacement refers to the forced movement of people from their homes and occupational activities. It has become a particular topic of interest as internally displaced persons (IDPs) are considerably increasing. In 2019, an estimate of 2.9 million new displacements associated with conflict was recorded in Ethiopia, the highest figure in the world (IDMC, 2019)

3. Con’ The humanitarian impact of the conflict between federal and Tigray regional forces has resulted in population displacement, with an estimated 4.5 million people to be displaced by the conflict and in need of assistance as per UN OCHA.

4. Causes of GBV

5. Studies on GBV

6. Brainstorming: Proverbs that undermine women

7. A women and a Niger seed shall be hit A women does what ever task given as a mule eats whatever provided Giving birth to a daughter is getting curse a curse to a self A women is not a human as a donkey is not a property Seeing a women’s face is more horrific than seeing a lion’s face There is no grass on a cliff as there is no knowledgeable woman

8. Steps of GBV case management

9. Step 1:- Introduction and Engagement Greet and comfort of the survivor, build rapport relationship Engaging the survivor in services explain what will happen if you ork together confidentiality issue (When not to be kept) Rights obtain permission to proceed informed consent

10. Step 2:- Assessment facilitating the survivor’s disclosure understand what happened respond to her disclosure Assessment of Needs safety needs and strategies Health needs and services Psychosocial needs and support ….observe appearance and behaviour Get basic sense of how the person feels Assess any changes on the person’s feelings and behaviour

11. Cont ’ Assess opportunity for education and livelihood Legal rights Other practical and materials needs Documentation information from the assessment Suicide risk assessment and support Assess current and past suicidal thought Assess risk: lethally and safety needs Address feelings and provide support Develop safety agreement

12. USE BIOPSYCHOSOCIAL and SPRITUAL MODEL (developed by Enge7, 1977)

13. Step 3:- Case Action Planning Summarize key needs Provide information about available options Discuss and plan how to meet Needs and set personal goals Document the plan Discuss high risk concerns with your supervisor Identify time and place for follow up

14. Step 4:- Implement the Case Action Plan Survivor-centred approach for GBV Aims to create a supportive environment in which each survivor’s rights are respected and the person is treated with dignity and respect Recognizes that every survivor has equal rights to care and support Every survivor is different and unique Every survivor will react differently on their experience of GBV Every survivor has different strengths, capacities, and resources and needs Every survivor has the right to appropriate to her/his age and circumstance, to decide to who should know about what has happened to her/him and what should happen Every survivor should be believed and be treated with kindness

15. Cont ’ Make the referral and support survivor’s to safely access services Lead case coordination Provide direct support

16. Step 5:- Follow-up Reassess safety of the survivor Reassess psychosocial support functioning Review the action plan with the survivor Revise the action plan Implement the revised case action plan

17. Step 6:- Case Closure/Termination When the survivor wants to close the case When the survivor leaves the area/is relocated When you haven’t been able to reach the person for a minimum of 30 days

18. Guidelines for GBV ethical data collection and information

19. Cont ’

20. Cont ’

21. Key responsibilities of the case managers (MHPSS Team)

22. 1. BROKER/FACILITATOR This is a role in which the case manager acts as a linking, go-between those who seek services and those who provide services. After the assessment process, one of the most common case management tasks is to facilitate the helping process through linkages to social service agencies, governmental or voluntary community organizations, and other concerned people.

23. Cont ’ Making a good referral assumes that there is a good fit between clients needs and what is available. A case manager makes a referral to a place where it is highly probable that client needs will be met. The only way case managers can really know whether a referral can help their clients is to know how an organization functions, its program components, the kinds of clients it serves, its track record, its staff, and how user-friendly it is.

24. Cont ’ One of the best way to investigate a referral is to visit the site , talking with the professionals there, reading the organization’s brochures and other published information, observing client flow, and asking about outcomes. During a site visit, you should make appointment and identify yourself, your employer, and your purpose. You need to educate yourself about the agency’s work, the types of clients it serve, and how it would deal with referrals from your agency.

25. 2. ENABLER/TEACHER/MIDIATOR As Enabler : your ability to increase a client’s self-confidence is a critical part of a case management process This will require you to be aware of each client’s capacity to engage in the process and able to encourage increasing levels of responsibility. It is a stage you will be moving from doing for to doing with, to having clients do for themselves; increase client self-confidence, self-sufficiency, and independence. Enabling a client to take acceptable and increasing levels of risk is one criterion that can be used in assessing effectiveness in case management.

26. As a teacher : you will be providing learning opportunities for client. You present information about community resources. Create opportunities to engage your client in a group discussion and role-play to help them practice behaviors that will help them manipulate service bureaucracies.

27. As a mediator : a case manager play a role of mediator in disputes between clients , between clients and community services, or a personnel in agencies who are involved with your clients. As a mediator you remain neutral and not fever one side or the other. Here the case manager will try to bring the parties involved to a common ground or understanding to of the conflict, recognizing the legitimate interest of each party. The goal here is to mediate a reasonable resolution of conflict as much as possible.

28. 3. ADVOCATE A case manager acts on behalf of clients who are unable or unwilling to act on their behalf. Client advocacy can also be helpful when it is clear that case managers have more power or professional connection than their clients. In times when a client is turned away from an agency or governmental entitlements and you believe that eligibility requirements have been met , you intervene as an advocate and use your professional power/muscle to do what your client couldn’t.

29. Case managers advocate for their clients in many ways : In times when a client is turned away from an agency or governmental entitlements and you believe that eligibility requirements have been met, you intervene as an advocate and use your professional power/muscle to do what your client couldn’t. When case managers work in their organization to make service more effective and efficient, they advocate for all clients.

30. Those case managers that are more persuasive/effective professional advocates and who have better contact will ultimately have the chance of getting more resources to their clients , while others still remain underserved. Client advocacy at organizational, community and political level can be a better solution when resources are inadequate

31. 4. SERVICE CORDINATIO N A role, which the case manager works with other professionals and staff to integrate services. This can be developed in several ways, either formally or informally Provide coordination service for a fixed amount of time like in intensive case management programs in mental health settings

32. The assumption behind intensive case management program starts with the idea that if clients can be immediately connected to a variety of services ,community agencies, the initial presenting problems will be improved. This is where service coordination role of a case manager will be required.

33. Thank you! Stay Safe