LESSON-14-Should-and-Not-Should-of-a-Survery-Questionnare.pptx

yOU NEED TO KNOW THIS.

1. PRIMING ACTIVITY Instructions : Consider yourself as a client to answer the questions below. On the space before each number, w rite T if you think the question is clear and understandable and it does not create any difficulty and confusion and F if it is confusing or difficult.

2. 1. What medium of communication you will use to become updated with the events? MAGAZINE OR NEWSPAPER RADIO TELEVISION INTERNET 2. What is the most usual means you use to become updated with the events? MAGAZINE OR NEWSPAPER RADIO TELEVISION INTERNET

3. 3. Enter in the boxes opposite the three options you selected below Option A Option B Option C Option D Option E Option F 4. Below are the features of camping holiday. Indicate their importance to you by numbering from 1-4 in order where 1 is the most important. People Cost Open Air Mobility Atmosphere

4. 5. “Have you been to an out of town trip recently?” 6. “Have you been to an out of town trip in the last two weeks?” 7. “Do you think women should eat less and exercise more?” 8. “Are you against a ban on marijuana?” 9. Give your age on 1 st June 2019 ________ years. 10.Are you… Under 18 18-65 Over 65

5. Analysis What are those set of questions for? How are the questions presented or created? What leads to a successful survey? How is it related to our topic?

6. Should and Not Should of a Survey Questionnaire Prepared by: JENNALYN R. ADATO TEACHER III

7. Learning Objectives Identify the characteristics of should and Not Should of a Survey Questionnaire Make example survey questions using va ried questions. Come up with a questionnaire needed for your community survey.

8. SURVEY QUESTIONNAIRE SHOULD Should use words that have clear meaning. Should cover all possible options. Should provide an out- option. Should consider appropriate time reference. Should have a clear question structure. Should have open specific response options. Should avoid double negative questions. Should outline instructions or directions clearly and understandably. SHOULD NOT Should not ask two or more questions in one sentence. Should not have any bias or prejudice. Should not include too personal or too embarrassing questions.

9. SHOULD Clear Meaning: "How satisfied are you with our customer service?" Cover All Possible Options: "Which of the following best describes your primary mode of transportation? (Car, Bus, Bicycle, Walking, Other)" Out Option: "If you do not currently use our product, please specify the reason: (Not interested, Too expensive, Not available, Other)" Appropriate Time Reference: "How often do you exercise in a typical week? (Never, 1-2 times, 3-4 times, 5 or more times)"

10. SHOULD Clear Question Structure: "What features do you value most in a smartphone? (Select all that apply: Camera quality, Battery life, Price, Brand)" Open Specific Response Options: "What improvements would you like to see in our services? (Please specify)" Avoid Double Negatives: "Do you agree that our policies should not be difficult to understand?" (Instead, use: "Do you agree that our policies should be easy to understand?") Clear Instructions: "Please rate your overall satisfaction with our service on a scale of 1 to 5, where 1 is 'very dissatisfied' and 5 is 'very satisfied.'"

11. SHOULD NOT Two or More Questions in One Sentence: "How satisfied are you with our product and would you recommend it to others?" (Instead, ask: "How satisfied are you with our product?" and "Would you recommend our product to others?") Bias or Prejudice: "Don’t you think our service is the best in the industry?" (Instead, ask: "How would you rate our service compared to competitors?") Too Personal or Embarrassing Questions: "How much money do you make per year?" (Instead, ask: "What is your income range?")