Levels & functions of managements

1. LEVELS AND LEVELS AND
FUNCTIONS OF FUNCTIONS OF
MANAGEMENTMANAGEMENT

2. Levels of ManagementLevels of Management
Managerial Members :Managerial Members :

Chief Executive OfficerChief Executive Officer
Departmental ManagersDepartmental Managers

SupervisorsSupervisors
WorkersWorkers

3. Contd…Contd…
Non-Managerial Members :Non-Managerial Members :
In this category , workers are included. They In this category , workers are included. They
are those employees who work directly on are those employees who work directly on
the job. The place at which such employees the job. The place at which such employees
work is known as work is known as platform areaplatform area .As they are .As they are
at the lowest level of chain in an at the lowest level of chain in an
organization, they do not have any organization, they do not have any
subordinates, that is why they cannot be subordinates, that is why they cannot be
called managers.called managers.

4. Number of Levels of Number of Levels of
Management :Management :
Top Level ManagementTop Level Management
Middle Level ManagementMiddle Level Management
Lower Level ManagementLower Level Management

5. Top
Level
Management
Middle Level
Management
Lower Level or Operational
Management
Plat form Area
Board of Directors , Chief
Executive Officer, Chairman
Managing Director ,General
Manager
Departmental Manager ,
Deputy Departmental
Manager
Supervisors ,
Foreman
Workers or Non-
managerial
Members

6. Functions of Top Level Functions of Top Level
Management :-Management :-
Determining ObjectivesDetermining Objectives
Determining PoliciesDetermining Policies
Determining ActivitiesDetermining Activities
Assembling ResourcesAssembling Resources
Controlling the Work PerformanceControlling the Work Performance
Approving BudgetsApproving Budgets

7. Functions of Middle Functions of Middle
Level Management :-Level Management :-
Interpreting PoliciesInterpreting Policies
Preparing Organizational set-upPreparing Organizational set-up
Appointing EmployeesAppointing Employees
Issuing InstructionsIssuing Instructions
Motivating EmployeesMotivating Employees
Creating CooperationCreating Cooperation
Collecting & Submitting InformationCollecting & Submitting Information
Submitting SuggestionsSubmitting Suggestions

8. Functions of Lower Functions of Lower
Level Management :-Level Management :-
Submitting Workers GrievancesSubmitting Workers Grievances
Ensuring Proper working EnvironmentEnsuring Proper working Environment
Ensuring Safety of WorkersEnsuring Safety of Workers
Helping Middle Level ManagementHelping Middle Level Management
Inviting SuggestionsInviting Suggestions
Creating better Human RelationsCreating better Human Relations

9. FUNCTIONS OF FUNCTIONS OF
MANAGEMENT MANAGEMENT
PLANNINGPLANNING
ORGANIZINGORGANIZING
STAFFINGSTAFFING
DIRECTING DIRECTING
CONTROLLINGCONTROLLING

10. PLANNINGPLANNING
It means deciding in advance what is to be done It means deciding in advance what is to be done
in future, how it is to be done and when it is to in future, how it is to be done and when it is to
be done.be done.
Setting Objectives Setting Objectives
Developing premisesDeveloping premises
Identification alternative course of actionIdentification alternative course of action
Evaluating alternative coursesEvaluating alternative courses
Selecting an alternativeSelecting an alternative
Implementing the planImplementing the plan
Follow upFollow up

11. ORGANIZINGORGANIZING
To give practical shape to planning function, a structure of To give practical shape to planning function, a structure of
roles has to be created and maintained.roles has to be created and maintained.
Steps-Steps-
To know the objectives of the enterpriseTo know the objectives of the enterprise
Grouping of activitiesGrouping of activities
Assignment of responsibilitiesAssignment of responsibilities
Defining interrelationshipsDefining interrelationships
Determination of various activities.Determination of various activities.
Delegation of authoritiesDelegation of authorities
Providing right environmentProviding right environment

12. STAFFINGSTAFFING
It involves manning the various positions created by It involves manning the various positions created by
the organizing process.the organizing process.
Steps-Steps-
Estimating manpower requirementsEstimating manpower requirements
Recruitment and selection of staffRecruitment and selection of staff
Training & DevelopmentTraining & Development
Promotion & TransferPromotion & Transfer
RemunerationRemuneration
Orientation of staffOrientation of staff
Performance evaluationPerformance evaluation

13. DIRECTINGDIRECTING
It is related with instruction, guiding and It is related with instruction, guiding and
inspiring human factor in the organization to inspiring human factor in the organization to
achieve organizational objectives.achieve organizational objectives.
4 activities-4 activities-
SupervisionSupervision
CommunicationCommunication
LeadershipLeadership
MotivationMotivation

14. CONTROLLINGCONTROLLING
Controlling means regulating the activities of Controlling means regulating the activities of
the departments in accordance with the plans.the departments in accordance with the plans.
Steps-Steps-
Identification of the actual resultsIdentification of the actual results
Comparison of the actual results with expected Comparison of the actual results with expected
resultsresults
Identification of deviation between the twoIdentification of deviation between the two
Taking the corrective actionTaking the corrective action