presentation on five levels of communication Extra-personal , Intrapersonal , Interpersonal , organizational and mass communication
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Language: en
Added: Dec 04, 2019
Slides: 39 pages
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LEVEL OF COMMUNICATION Present By: Charmi Dharsandiya Guided By: Prof. Dr.Deepak Mashru
What is Communication?
Definition: The Term ‘COMMUNIVATION’ comes from the Latin word ‘CUMMUNICARE’ which means ‘to share’. ‘COMMUNICATION’ is a process of passing information, idea and knowledge between a sender and a receiver through an accepted code of symbols.
Levels of Communication Human communication takes place at various levels: Extra personal Communication Intrapersonal Communication Interpersonal Communication Organizational Communication Mass Communication
1. Extra personal communication Extra personal communication is the way of communication in which a human interacts with other species or non-living objects. Communication between human beings and non-human entities is extra personal communication.
Examples : Communication with Animal/Birds Communication with Plant Communication with Robots/Machines Talking to wall Talking to god Talking to mirror Shouting at an inanimate objects like telephone while not working
Communication with animals: We communicate With animals. We trained them, And they react And follow it.
Talking with Robot Talking with wall
Taking with God shouting at phone
2. Intrapersonal Communication Intrapersonal level of communication is the communication with the own self. It take place within an individual. Intrapersonal communication where a person is sending message and the same person receives them.
Intrapersonal communication is a method of communication that helps every person to communicate with himself or herself. It helps in clarifying what is known as self-concept It is basically an inward-looking exercise.
It can also be understood as self-talk. Intrapersonal communication is an act of imagination and visualization , and even recall and memory.
Examples : Thinking Self-talk Day dreaming Communication between body parts Making gesture while thinking
Thinking Daydreaming
Self-talk
3. Interpersonal communication Interpersonal communication is the by which people exchange information, feelings, and meaning through verbal and non-verbal messages. It is sending and receiving of messages between two or more number of people. It can be formal and informal.
3. Interpersonal communication Usually it is purely oral communication. It is face-to-face communication.
Elements of interpersonal communication Sender and Receiver Message Feedback Chanel Noise Context
Skills of interpersonal communication Listening Skill Communication Skill Verbal communication Non-verbal communication Persuading etc..
Examples : Talking with friend and family members Writing an email Giving a presentation Chatting/ calling Negotiations Facing an interview
Communication with friends
Giving presentation
4. Organizational Communication
Organizational communication is the exchange of information , ideas and views within and outside the organization. It is formal and generally objective form communication.
Forms of organizational communication Organizational communication takes three different forms Internal-operational Communication External-operational Communication Personal Communication
Internal-operational communication: communication that occurs for carrying out operations of the organization is know as the internal- operational communication. Example : Worker , manager , board of director , etc…
External-operational communication: Communication with the external parties Or groups is known as External-operational communication. It include Customer , Suppliers , government agencies , general public etc…
Personal communication: Communication that occurs for exchanging personal information , ideas and feeling rather than business related information is termed as personal communication.
Mass communication is the communication with the large crowd. Mass communication is a process in which a person, group of people, or an organization sends a message through a channel of communication to a large group of people and organizations.
The process whereby media organizations produce and transmit messages to large publics and the process by which those messages are sought , used, understood, and Influenced by audience. It is the high objective form of communication.
Examples : News paper Press conference Media interview Films Advertisement Social media