Every organisation is a product of its lived values. Either those values are designed or they are organic. If they are designed, you stand a greater chance of leading a company that has values that matter and delivers the impact you seek.
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Our Cultural Reference Guide
December 2022 (v2.0)
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This is our cultural reference guide.
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It’s designed to be read, not presented.
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This guide applies to everyone in our organisation.
This includes employees, contractors, part-time and casual team members.
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We are privileged to be part of a global team of change makers who are
laser focused on creating impact for millions of children around the world.
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Our visionis to createand deliver technology enabled education tools for the
world to improve educational outcomes for 20 million children by 2030.
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Our missionis to make knowledge accessible to all, equally.
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We exist only to serveourmissionand realiseourvision.
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Because we are laser focused on our vision and mission,
every choice that we make can be informed by three questions…
Will this create impact? Will this scale? Is this sustainable?
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What gives Library For All the best possible chance
to create measurable, scalable and sustainable impact?
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Our Culture
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We know that companies with a strong culture
and a higher purpose perform better in thelong run.
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As we continue to scale, we will ensure
that our Culture remains alive andwell.
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The four pillars of our Culture.
We run until
we’re tackled
We shoot for
the moon
We value our
values
We look for
unicorns
1 2 3 4
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We value our values.
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We are committed to living our values.
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“Our values underpin everything that we do. They are the essence
of who we are and our guide for transparency and inclusion."
Rebecca McDonald –CEO and Founder
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Living our values guides who we hire, reward, promote and retain on our team.
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Our values are reflected in the behavioursthat we admire and expect in our team.
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Innovation Humility Agility Partnership Respect Accountability
We particularly value these behavioursin our team.
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We reinforce our values when we hire into our team.
We test for values alignment during recruitment and hire for cultural fit.
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We reinforce our values when we reward our team.
We provide feedback regularly and measure performance against our values.
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We reinforce our values when we promote from within our team.
We promote cultural role models to positions of leadership.
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We reinforce our values when we choose who to retain.
We retain only those team members who live our values.
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Innovation
We are committed to a better future
We are skeptical of the status-quo
We learn from the world around us
We develop and test new ideas
We take measured risks
We win fast, and fail cheap
We grow from making mistakes
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Humility
We suspend self-interest to focus on the mission
We seek what is best for the organisation
We are comfortable not always being right
We choose to listen more than we talk
We share information openly and proactively
We value our team‘s experience and knowledge
We embrace learning opportunities
We learn from others and share our own learnings
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Agility
We have a strong growth mindset
We are comfortable with uncertainty and change
We are proactive and propositional
We are resilient and look out for others
We are focused on overcoming challenges
We are disciplined in our approach
We adapt quickly to accommodate new information
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Partnership
We recognisethe value in strong partnerships
We are open to new partnership opportunities
We proactively add value to partnerships
We ensure benefits realisationoccurs for everyone
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Respect
We are honest about the impact that we make
We are open to alternative points of view
We value other people’s strengths and successes
We actively listen and encourage others to share
We value other people’s time and priorities
We only delegate meaningful work
We are courteous and polite
We value diversity and inclusion
We have each other's backs, always
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Accountability
We are accountable to ourselves and each other
We are responsible for results and consequences
We share a commitment to delivering successfully
We seek and provide regular feedback
We focus on delivering high quality impact
We evaluate impact using data
We treat resources as if they are our own
We challenge actions inconsistent with our values
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“We challenge actions inconsistent with our values”
We are all responsible for values consistency.
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We run until we’re tackled.
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At our core, we’re disruptive.
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When we couldn’t find
the books we needed
to fill the shelves of
our digital library,
we published our own.
We’re now one of
the world’s leading
publishers of culturally
diverse content.
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When we couldn’t find
the right technology
solution to provide
remote communities
access to our library,
we built our own.
Our digital learning
platform is now a class-
leading technology
solution used by the
world’s leading
development agencies.
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We genuinely believe that there is always a better way,
but we accept that disruption isn’t always easy.
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The bureaucracy shouldn’t always win.
We rarely let it.
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The status quo isn’t a best practice guide.
If we think there’s a better way, we make it happen.
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We stay nimble by minimising complexity and keeping it simple.
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Even if it isn’t broken, it can be fixed.
We create marginal gains with constant improvement.
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We don’t build unnecessary hierarchies.
We work in matrix teams and collaborate to get the job done right.
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Being disruptive continues to advance our mission.
We run until we’re tackled, always.
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We look for unicorns.
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We believe that Library For All is no ordinary organisation.
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We also believe that a job with Library For All is no ordinary job.
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So just like our products and services,
we’ve built a class-leading team.
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We look for truly incredible talent when we hire.
The sort of talent that’s rare, almostmythical.
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We look for unicorns. Because the search is worth it.
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Our team is a rare combination of self motivated,
self aware, self disciplined and self improving.
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Our team are action oriented, outcomes focused,
humble, helpful, and accountable to themselves.
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Our team membersthriveon freedom and accountability.
They are worthyof autonomy and trust.
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Our team is purposefuland shares our passion for our vision and mission.
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In exchange for our team’s commitment to our mission,
we have a strong commitment to our team.
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We deliver a strong employee value proposition
to attract, retain, and grow our team members.
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We provide respectful remuneration.
We pay equitably, and we offer more than money.
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We offer boundless flexibility.
Be the best, however that works best for you and the team.
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We give our team the right tools for the job.
A great computer. A great enterprise platform.
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We provide the best salary sacrifice options available.
Less taxes, more take home.
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We reward our employees for taking a break.
If they use all their leave, we give them more.
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We support professional development for all of our team.
External, internal, formal and informal.
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Our dress code is reasonably simple.
“Dress appropriately”.
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We celebrate successes and learn from our failures.
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We recognise individual and team contributions.
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We shoot for the moon.
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There are 170 million children globally who need our support.
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We have a responsibility to aim high.
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Our team are passionate, bring their best and do amazing things.
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We use our team's strengths to achieve great things together.
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We inspire others with our thirst for excellence and innovation.
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We are tenaciousand courageousin pursuit of our mission.
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Together, we will change the world.
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We invite you to embrace the four pillars of our Culture.
We run until
we’re tackled
We shoot for
the moon
We value our
values
We look for
unicorns
1 2 3 4
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And one more thing…
Have fun. Have plenty of fun!
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Enquiries
Rebecca McDonald
Founder and CEO, Library For All
Email [email protected]
Library For All Limited
ABN 57 602 320 865
A not for profit enterprise of Save the Children Australia
Queensland
28 BeesleyStreet
West End QLD 4101
South Australia
276 Flinders Street
Adelaide SA 5000
New South Wales
1 ChifleySquare
Sydney NSW 2000
Western Australia
1074 Hay Street
Perth WA 6005
Victoria
33 Lincoln Square South
Carlton VIC 3053
libraryforall.org
1300 730 935 [email protected]