This presentation discusses about line and staff authority, departmentalization in Principles of Management
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LINE AND STAFF AUTHORITY,
DEPARTMENTALIZATION
R.Arun Kumar, AP/Mech, RIT
LINE AND STAFF AUTHORITY :
LINE AUTHORITY :
Line authority is directly related with attainment of the
organizational objectives.
R.Arun Kumar, AP/Mech, RIT
LINE AUTHORITY :
In line authority, the superior will be exercising the authority
directly over the subordinates to carry out orders and
instructions.
R.Arun Kumar, AP/Mech, RIT
LINE AUTHORITY :
Advantages:
Simple and easy to understand.
Delegation of authority is clear.
Channel of communication is clear.
Ensures discipline in an organization.
Disadvantages:
Inflexible.
Neglects advices from experts.
Limited to small organization.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Staff authority is authority that helps line authority in
attaining the objectives of the organization.
Staff authority involves giving advice to the line managers to
carry out the operation.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Staff authority can be classified in following forms:
1. Advisory staff authority:
Provides advice and assistance to line manager.
2. Compulsory staff consultation:
Line authority must compulsorily consult with staff authority
while taking decision.
3. Concurring authority:
Staff will be given complete authority to take decisions.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Advantages:
Improves the quality of decision.
Reduces complexity to line authority.
Leads to innovations.
Disadvantages:
Managerial problem.
Weakens line authority.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION :
Departmentation is a process of dividing the large monolithic
functional organization into small and flexible
administrative group.
R.Arun Kumar, AP/Mech, RIT
IMPORTANCE OF DEPARTMENTATION :
Provides autonomous.
Increases operating efficiency.
Helps in fixing the responsibilities to various executives.
Easier for appraisal identification.
Facilitates budget preparation, control over expenditure.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
1. Departmentation by numbers:
Departments are created on the basis of strength of employees.
Same activities will be performed by small groups.
e.g.: Military
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
2. Departmentation by time:
Departments are formed on the basis of time of performance.
e.g.: Shift work
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
2. Departmentation by time:
Advantages:
24 × 7 service.
May provide part time work.
Disadvantages:
Night time supervision.
Lack of coordination.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
3. Departmentation by function:
Departments are formed on the basis of work nature.
Large scale enterprise follows this method.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
3. Departmentation by function:
Advantages:
Ensures performance control.
Facilitates delegation of authority.
Ensures coordination.
Disadvantages:
Lack of interdepartmental communication.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
4. Departmentation by territory:
Departments are formed on the basis of geographical function
of organization.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
4. Departmentation by territory:
Advantages:
Helps the organization to improve sales.
Reduces operation cost.
Expands business.
Disadvantages:
Lack of communication among branch organization.
Friction between regional managers.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
5. Departmentation by customers:
Departments are formed on the basis of needs of customer.
Each expert will serve a specific group of customer.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
5. Departmentation by customers:
Advantages:
Facilitates concentration on customer satisfaction.
Helps to analyze the market requirement.
Disadvantages:
Need experts in specific problems.
Production activities cannot be organized effectively.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
6. Departmentation by process:
Departments are formed on the basis of equipments and
process.
e.g. Ginning, spinning, weaving, etc. in a textile industry.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
6. Departmentation by process:
Advantages:
Focuses on optimistic technology.
Effective utilization of resources.
Disadvantages:
Lack of coordination.
Experts are required.
Conflicts.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
7. Departmentation by product:
Departments are formed on the basis of type of service and
product.
Each department will have individual functional
departments.
e.g. Kirloskar, Honda
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
8. Matrix organization
9. Strategic Business Unit.