Linen & Laundry.pdf

Housekeeping

1. LINEN
AND
LAUNDRY

2. INTRODUCTION
?Linen is expensive to replace and if
it is well maintained, correctly
laundered and properly stores,its
lifecanbeextended.
?Soiled, worn or creased linen
leave a bad impression of the
cleaning standards in a hotel.
?Linenmaybecleanedeither
onoroffthe hotelpremises.

3. STAFFOFLINENROOM
Supervisor ?monitor the process
in linen room
Laundry attendant -washing,
drying and folding cloth and linen
Linen attendant ?to issue linen
Uniform attendant ?take care of
uniform
Seamstress -ironing and stitching
the linen

4. LINEN ROOM ORGANIZATION
?There are two types of
linen rooms:
?1.Centralizedlinen room
?Linenfromall floorsarecollectedand
sorted inonecentral area(mainlinen
rooms).
?2.Decentralizedlinenroom
?Each floor maintains its own par
stock of linen in floor pantries.
Floor supervisor are responsible
formaintaining theparlevel.

5. ACTIVITIES IN LINEN ROOM
?The followingactivitiesarecarriedoutina linenroom.
?Collectionofsoiledlinen
?Countingandsortingofsoiledlinen
?Packingofsoiled linenforthelaundry
?Dispatchofsoiledlinen tothelaundry
?Receiptoffreshlinen fromthelaundry
?Checkingandsortingoffreshlinen
?Storageoffreshlinen
?Distributionoffreshlinen
?Stocktakingforlinenandmaintenancethe
records
?Stitchingandrepairingall linenanduniforms
?Uniform selection
?Uniform storage and issue
?Discardingofunusablelinen

6. PLANNING
THE LINEN
ROOM
?Considerationforanefficientlinenroom:
?LOCATION ?the linen room should be accessible
for receipt and dispatch of linen from the back
entrance of thehotel.Itshouldbesituatednear
theservice elevator.
?SPACE ?the minimum space requirement for a
linen room is 6 sq ft for a small hotel. Space is
required for linen storage areas, linen exchange
counter and soiled linencollectionarea.
?ENTRANCE ?should be at least 4 feet wide to
ensure easymovementof heavytrolley.
?FLOORSANDWALLS-Floortilesshouldbe
avoidedas
?theytendtochip.Tileswallsareideal.
?LIGHTING AND VENTILATION ?adequate
ventilation is important to prevent growth of
mildew. The air must be freeof humidityand
maintainedata temperature?&

7. PLANNING
THE LINEN
ROOM
~}v?[
?Considerationforanefficientlinenroom:
?STORAGE?linen storage should be
designed for maximumutilizationofspace.
?SOILED LINEN AREA ?should be close to the
entrance and must be large enough to
accommodate all the soiledlinen.
?LINEN EXCHAGE COUNTER ?usually a
window without anygrilles,wideenoughto
passbundleoflinen through.
?UNIFORMSTORAGEAREA?Uniformsare
normally hung on hangers, segregated
according to designation anddepartment.
?GUEST LAUNDRY AREA ?space must be
allocated for storing, marking and recording
soiled guest articles beforetheyaresenttothe
laundry.

9. STORAGE
OF LINEN
Linen must be kept free form dust
All fresh linen should be stored under cover
The linen stockshouldbe rotated in order on FIFO
basis
Heavier linen should be placed on lower shelves
Smaller articles such as face towels and serviette
are placed in bundles of 10
Table linen and bed linen should be arranged by
size, types and neatly stacked on the shelves
Uniforms should be separated according to size
and department

10. LINEN EXCHANGE
?Linen is provided for
rooms and F&B areas following
oneofthesefourprocedures:
?FRESH-FOR-SOILED?
freshlinenis provided
only if an equivalent soiled
linen isgivenback
?SETAMOUNT?aset
amountoffresh linenis
providedonadailybasis
?TOPPINGUP ?bringing
up the stock to the
optimumlevel
?REQUISITION ?a
requisition form is filled
in, on the basis of which
linen is provided, mostly
usedbybanquetlinen

11. PAR
STOCK/LEVELS
?PAR?standard,specific,normallevelof
stock
?LINENPARS?standardlevelof
lineninventory
?requiredtosupportoperation
??2QHSDUOLQHQ??quantity of each item
required to completely outfit the
guestrooms of the hotel at one time
?Theideallevelofoperatingparstockfor
roomlinenis 5timesthedailyamountin
use
?Onesetoflinensintheroom(bed
linen)
?Onesetinthelaundry(inwashing
process)
?Onesetintransit
?Onesetinmainlinenroom
?Onesetlinenin pantryroom /maid
trolley

12. PAR STOCK
LEVEL

13. PAR STOCK/LEVELS
~}v?[
?Problemsrelated toparstock:
?Overstocking or too many
circulation may result in
spoilageduringstorage
(spaceproblem) leads to
abuse of linen (theft, misuse)
and low productivityinthe
laundry.
?Under stocking or too few
circulation may result in guest
complaints, extended laundry
operation hours,increase
laundrycost(payroll),
decreased productivity by staff
waiting for linen and a
shortening of useful life for
linen because itcannotrest.

14. LAUNDRY
OPERATIONS
?The laundry can be
defined as a place
where the washing
and finishing of
clothes and another
washable articlesare
carriedout