LISTENING AND SPEAKING SKILLS

SKILLS TO WORK ON

1. PRESENTATION. TOPIC: speaking & listening skills

2. What is Speaking? The action of conveying information or expressing one's thoughts and feelings in spoken language . Speaking is the act of generating words that can be understood by listeners

3. Importance Of Speaking Skills Ability to convey your information in a proper way. Encouraging people to communicate with each other. Ability to inform, persuade, and direct

4. Purpose of speaking To inform As teacher inform students of course of study To persuade We attempt to get listeners to embrace a point of view or to adopt a behavior. To explain As comparison of two products To entertain Jokes Verses Humour Satire To heal As to encourage

5. Barriers of Speaking Lack Of Planning Poor Atmosphere Wrong Choice Of Words Poor Body Language Faulty Delievery Language Barrier Noise Interference

6. Effective Speaking Skills Think Before You Speak. Know Your Message. Know Something About The Audience. Get To The Easier Points. Then, It Is Easier For The listener To Remember What You Said. Use Easy Language And Use Simple Words. Give Importance To The Subject And Voice. Should Be Clear And Sweet. Illustrate With Examples. Stick To The Time Schedule. Have The Facts And Respond. Well To Questions.

7. LISTENING SKILLS Listening is the most important communication skill. Listening skills are ways to help you listen to something more effectively . Listening requires attention. In fact , some researches suggest that we listen at only 25 to 50 efficiency.

8. What is Listening? The word listen refers to making as effort to hear something or pay attention to someone speaking or to some specific sound.

9. Who Is A Good Listener? • "But, you must REALLY listen. No interrupting, no daydreaming, no planning your response. Just listen.“ • When people compliment someone on being a great communicator, they often mean that the person is a good listener. " Joseph Sommerville , PhD

10. Importance Of Listening We show that we are serious We display respect to other’s view point Helps us to learn Helps us to adapt and understand Helps to learn something new.

11. Why People Don’t Listen? People Are Distracted, Preoccupied Or Forgetful a Full 75 Percent Of The Time. We Usually Recall Just 50 Percent Of What Was said Immediately After We Talk. We Spend Just 45 Percent Of Our Time Listening. We Remember Just 20 Percent Of What We Hear. Only 2 Percent Of Us Have Had Formal Educational Experience With Listening.

12. Barriers To Effective Listening. Environment Barrier Language Barriers. Psychological Barriers. Physical Barriers. Content barrier. Personal barrier. Perceptual barrier.

13. Environment Barrier 1) The room too hot or too cold. 2. The chair uncomfortable. 3. The lighting too bright or too dim. 4. Bad ventilation; stuffy/smoky atmosphere

14. PSYCLOGICAL BARRIER

15. Techniques For Effective Listening Prepare To Listen. Avoid Pre-judgments. Be Open-minded. Establish Eye Contact. Don’t Interrupt. Judge Content, Not Delivery. Extract Key Points. Give Feedback. Block Out Distractions

16. Differences between hearing and listening… HEARING Hearing Is Merely The Ability Of Ear To Sense Sounds Around One. Non-selective And Involuntary Process For Anyone That CAN Hear. Easy, Physical And Passive Process. Hearing Is When The Sound Reaches Your Ears. LISTENING Listening Is More Of Conscious Effort To Interpret The Sounds, Requiring Concentration Of Mind. Listening Is Voluntary , It Takes Intention And Attention. Active Mental Process; Attempt To Make Meaning Of What We Hear. Listening Is When It Reaches Your Brain.