Listening_Skill_.ppt_By Bansi Parmar and Sandhya Bhut

There are many skills but here we are discuss about listening Skill

1. Government Arts College, Talaja English Department

2. Name :- Sandhya Bhut Roll no. :- 02 Name :- Bansi Parmar Roll no. :- 16 Sem :- 5 (five) Paper name :- Communication Skills Topic :- Listening Skill

3. Listening Skill

4. ∆ what is Listening Skill ? The ability to accurately receive and interpret messages in the communication process Key to all effective communication Without the ability to listen effectively, messages are easily misunderstood

5. ∆ Four Distinct components :- Hear Comprehend Retain Recall

6. ∆ Types of Listening :- 1. Biased / selective listening :- The listener wants to hear only what she/he wants to listen.

7. 2. Sympathetic listening :- – shows the caring attitude of the listener - This type of listening occurs amongst close friends or relatives.

8. 3. Empathetic listening :- Similar to sympathetic listening The listener not only just listens but experiences the feelings of the speaker herself / himself

9. ∆ Critical listening :- Judgement in nature Understanding what is said and evaluating, judging and forming an opinion. Good for business

10. 5. Informational listening :- Paying attention to the kind information being conveyed by the speaker Listening with the goal of learning, understanding and grasping information.

11. 6. Appreciative listening :- Listener seeks certain information which they will appreciate and meet his / her needs and goals .

12. ∆ Effective listening :- Actively absorbing the information given to you by a speaker Showing that you are listening and interested Providing feedback to the speaker so that he or she knows the message was received

13. ∆ Criteria for effective listening :- Be attentive / focused or concentrated Request clarification Paraphrase Avoid noise

14. ∆ Tips for effective listening :- Identification Reception Comprehension / understanding

15. Evaluating Retention Respond * * * *

16. Thank you so much ✨