Mainstreaming #CleanLanguage in healthcare.pptx

In healthcare, every day, millions of conversations fail. They fail to cover what’s really important, fail to resolve key issues, miss the point and lead to misunderstandings and disagreements.

Clean Language is one approach that can improve things. It’s a set of precise questions – and a way of asking them – which help us all get clear on what matters, what we’d like to have happen, and what’s needed.

Around 1000 people working in healthcare have trained in Clean Language skills over the past 20+ years. People are using what they’ve learnt, in their own spheres, and share anecdotes of significant successes. But the various local initiatives have not scaled, nor connected with each other, and learning has not been widely shared.

This project, which emerged from work done by the NHS England South-West End-Of-Life Network, with help from the Q Community and especially Hesham Abdalla, aims to fix that.

1. Mainstreaming Clean In
Healthcare

One-year project
funded by the Q
Community, part of
The Healthcare
Foundation

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2. Four interlinked areas

Energising an
online Special
Interest Group

Developing a
Community of
Practice

Growing interest
in Clean in the
NHS regions

Initiating research
into Clean’s value
in healthcare

3. What is #CleanLanguage

- Precision inquiry process
- People feel heard and respected

O - Helps them talk about tricky topics

- Helps you gather better info
- Reduces mistakes, builds clarity

4. Islands of Clean

N
1000+ people in the NHS have experienced Clean in various

contexts over more than 25 years. They are disconnected,
so value and learning is being lost

5. Uses of Clean in healthcare

6. Connecting the Islands of Clean

Could you help us to
find the others?

Please ask them to
join the Special
Interest Group or
Community of
Practice

7. Growing interest in Clean

Q ,Q
À fr A y
Do you know of a health-related group
that would welcome a taster session?

8. Initiating research

Are you interested in research
into the effectiveness of Clean
Language in healthcare - as
participant, researcher,
collaborator - or do you know
about potential funding?
Please get in touch

9. Connect at https://bit.ly/CleanAtQ

Email: [email protected]