MANAGEMENT AND SUPERVISION OF PERSONNEL.pptx

Management

1. Management & Supervision of personnel By SP Leku Maurice

2. Scope of the paper Introduction Role of supervisors Regulation and control of PSOs Role of Territorial Commanders; RPC, DPC & DSC Challenges in the industry Conclusion

3. Introduction The mandate of the Department of Private Security and Firearms is to ensure the development of a credible Private Security Industry Promote good management practices for management of firearms in Private Security Organizations To enforce laws and regulations pertaining to operations of Private Security organizations

4. Definition & the role of supervisors Who is a supervisor ? A person overseeing and directing a project to achieve a set target One who observes and directs the work of another person or some one who keeps a watch over somebody in the interest of what he is doing . He/she is the link between Management and the lower staff i.e. between Operations Manager and security guards. He is the action officer who ensures the company is running smoothly. Supervisors focus on day to day operations of how to implement managements decisions in their units through the work of subordinates

5. Skills required of supervisors Communication Conflict resolution/problem solving Leadership Critical thinking Interpersonal skills Time and priority management.

6. Briefing & Debriefing Briefing Pre deployment inspection of security guards to check on the following: Soberness Readiness for work Smartness Safety precautions at the point of assignment

7. De briefing: Ensure timely feedback from the field

8. Types of Spot Checks Timed/regular Spot checks & Random sport checks help to ensure alertness of guards Minimises withdrawal from duty and incidences of connivance of guards with wrong elements

9. Transportation of guards Guards to be armed at the armory when there is transport for deployment of guards, Or else firearms can be delivered at points of deployment by a truck with adequate escort Removes risk of attacks on guards who move on foot while armed, it helps check on roaming armed guards Ensures punctuality at the point of duty

10. Role of Armory men Custodian of firearms Ensures firearms and ammunitions are kept safely Services firearms Identifies faulty firearms and ammunitions Issues out firearms to security guards for duty Receives firearms from guards on duty

11. continued Servicing g of firearms Regular serving of firearms at least once a month Repairs on faulty firearms Firearms beyond repair or unserviceable firearms to be surrendered to state for destruction. Faulty firearms not to be deployed at all. Expired, misfired ammunition should not be used and to be kept separate from the others. (PSOs can always seek permission to replenish their stock).

12. Good bye