management information system chapter 1 Laudon

mis chapter 1 laudon

1. Management Information
Systems (MIS)
Maria-Iuliana Dascalu, PhD
www.mariaiulianadascalu.
com

[email protected]
University POLITEHNICA of Bucharest
Faculty of Engineering in Foreign Languages

2. Course Schedule and Logistics
•2 hours of lectures per week
•2 hours of application once at 2 weeks
•Grading:
–40% 1 project in ADONIS (in groups of maximum
2 students)
–20% 1 ppt presentation of 20 minutes on a given
subject (in groups of maximum 2 students)
–40% 1 written study for the presentation on a
specific template (in groups of maximum 2
students) or exam (individually!!!)
•To pass:
–At least 4.5 in total
–At least half of the available points for each
component

3. The Presentation
•Possible subjects: “Survey on Big Data
Analytics Platforms”, “Social Media at Work”,
“Decision Support Systems – Concept, Trends
and Challenges”, “Survey on Mixed Reality
Tools”….(a list will be provided on my website
next week)

4. The Written Study
•In IEEE Computer Society format:
–Word template:https://www.dropbox.com/s/2jst73fy894qri3/instruct8.5x11x2.doc?dl=0
–Latex template: https://www.dropbox.com/s/zzmcs9rw5cve8gh/IEEECS_confs_LaTeX.zip?dl=0
•
At least 4 full pages, but no more than 6 full pages
•Example:
–https://www.dropbox.com/s/c82o48cev3fysqe/2014_ICSTCC18_Mixed_Reality_to_Support_New_Learn
ing_Paradigms.pdf?dl=0

•
At least 7 references:
–www.sciencedirect.com
–https://scholar.google.ro/
–http://hcibib.org/ ….
•
The paper has to be sent by e-mail, with the subject [MIS STUDY] your names (in an editable form and in a
pdf form)
•You will receive a feedback (additional changes might be ask, which have to be done till the exam day - the
study has to be re-sent by e-mail till the exam day)

5. References
•
Management Information Systems - MANAGING THE DIGITAL
FIRM, by Kenneth C. Laudon, Jane P. Laudon, Ahmed Elragal
(2013)
http://www.pearsonmiddleeastawe.com/pdfs/SAMPLE-MIS.pdf
•Management Information Systems (8th Edition), by Raymond
McLeod, George Schell
•
Essentials of Business Information Systems (7th Edition),
byKenneth C. Laudon and Jane P. Laudon, Pearson Prentice Hall
•Lecture notes: http://mariaiulianadascalu.com/ (password:
ondina)

6. Introduction
•In every day, we use information generated by
an information system (e.g. surfing the web,
withdrawing money, asking for an report)
•Nowadays, computer based system generates
lots of information

7. What is a system?
•A group of interrelated components working
together towards a common goal, by
accepting inputs and producing outputs in an
organized transformation process (dynamic
system)

8. Concepts related to Information
Systems (IS)
•
Data: stream of raw facts representing events (occurring in an
organization) on the physical environment before being structured
so the people can understand and use them
•
Information: data which is meaningful and useful to human beings
•Computer based information systems: information systems that rely
on computer hardware and software for processing and
disseminating information
•Organization: a formal collection of people and various other
resources established to accomplish a set of goals

9. IS Definition
•IS collects, stores, and disseminates information from an
organization’s environment and internal operations to support
organizational functions and decision making, communication,
coordination, control, analysis, and visualization.
•IS provides a solution to a problem or challenge facing a firm and
provides real economic value to the business.

10. Information can be:
•Resource (input to the production of output)
•Asset (contributing to the production of
output)
•Commodity (can be sold)

11. Information should be:

12. Sources of Information
•Personal information sources, which provide
information through contact with sales staff,
customers, suppliers, distributors, bankers, etc.
•Impersonal information sources, which range
from general publications (e.g., reports on the
current situation, bank and official entity reports,
specialized journals) to specific studies (e.g.,
market research, opinion studies, consultants’
reports

13. IS Concepts

14. Context of IS

15. Typical Components of IS
•
Hardware. Computer hardware, such as processors, monitors, keyboard, and
printers, but also sensors, tracking devices etc.
•Software. These are the programs used to organize, process and analyze data.
•
Databases or related. Information systems work with data, organized into
tables/files/repositories.
•Network. Different elements need to be connected to each other, especially if
many different people in an organization use the same information system.
•
Procedures. These describe how specific data are processed and analyzed in
order to get the answers for which the information system is designed.

16. Functions of IS
•Data capture and collection
•Storage
•Information processing
•Distribution or dissemination of information

17. IS in the Value Chain Model
•The value chain covers all the activities a
company undertakes in order to offer a
product or service.

18. Why IS are so essential in business
today?
•
Business today use IS to achieve 6 major objectives:
–operational excellence
–new products, services, and business models
–customer/supplier intimacy
–improved decision making
–competitive advantage
–day-to-day survival
•
IS have become essential for helping organizations operate in a global
economy.
•
All core business processes are digitally enabled.

19. Business Processes and their
Relationship to IS
•A business process is a logically related set of
activities that define how specific business tasks are
performed.
•A business can be viewed as a collection of business
processes.
•IS can help organizations achieve greater
efficiencies by automating parts of these processes
or by helping organizations redesign and streamline
them.

20. Let’s consider the process of cooking and the
process of software development….
06.10.2017

25. The bottom line is…
Clean kitchen does not necessarily produce tasty food, but
we’d rather eat a so-so tasty food from a clean kitchen.
Good processes does not necessarily develop quality
software, but
we’d rather fly in Airbus with a software from a well-known company than
a small software development house.
So, there is a need for quality processes, since they
decrease the risk of companies producing low quality
products.

26. Types of IS
•General vs specialized (e.g. DBMS vs. ERP, GIS)

27. Types of IS
•Transaction processing systems:
– Keep track of basic activities and transactions of
organization (e.g., sales, receipts, cash deposits,
payroll, credit decisions, flow of materials in a
factory).
•Management information systems and
decision-support systems:
–Help with monitoring, controlling, decision
making, and administrative activities.
•Executive support systems:
–Help address strategic issues and long-term
trends, both in firm and in external environment.

28. Business Intelligence and
Business Intelligence Systems
•Business intelligence
–Data and software tools for organizing and analyzing data
–Used to help managers and users make improved decisions
•Business intelligence systems
–Management information systems
–Decision support systems
–Executive support systems