Managing Up: The Grace Case Study Building stronger relationships with your boss
What is Managing Up? Working effectively with your boss Understanding their style, priorities, and pressures Building a win-win relationship Visual: Icon of two gears working together
Grace’s Situation Grace is talented and hardworking Her boss is detail-obsessed and micromanaging Grace feels frustrated and stuck Visual: Frustrated employee with boss looking over shoulder
Common Pitfalls Grace Faced Clashing with her boss’s style Not clarifying expectations Getting emotionally frustrated Visual: Roadblock icon / student vs teacher metaphor
What Grace Did to Manage Up Studied her boss’s style – valued detail and updates Changed communication – gave short, regular updates Framed her ideas in the boss’s language (data-driven) Created small wins to build trust Visual: Puzzle pieces fitting together
Outcomes Boss trusted her more Micromanagement reduced Grace got more autonomy Relationship turned collaborative Visual: Handshake / trust-building icon
Lessons for Us Adapt to your boss’s style, not the other way around Proactive communication reduces friction See your boss as a stakeholder, not an obstacle Managing up is about influence, not manipulation Visual: Lightbulb icon with checklist
Real-life Scenarios Boss loves long reports → Provide executive summary + appendix Boss hates surprises → Flag risks early Boss is strategic but forgetful → Send written follow-ups Visual: Flowchart / communication icons
Closing Grace’s story shows success = job performance + managing relationships upward. Quote: 'You don’t just manage people under you, you also manage the people above you.' Visual: Inspirational image of ladder / growth