Market leader 3rd ed upper intermediate practice file
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About This Presentation
NEW
Slide Content
Upper Intermediate
MARKET
LEADER
Business English Practice File
John Rogers
FT
a
MARKET
LEADER
Business English Practice File
John Rogers
FT
a
Vocaauuany
esca
wos mer
page 12/9058
=
ce eben
nooo
Compounds and
‘og
egotaing
ang
Qi
nn ete
Concedes
Inada sends
Caen speech
oy coma frost
‘Sess md ion:
Carson rates
Sounds AO SPE
Ez
Aerengund
esca
wos mer
page 12/9058
=
ce eben
nooo
Compounds and
‘og
egotaing
ang
Qi
nn ete
Concedes
Inada sends
Caen speech
oy coma frost
‘Sess md ion:
Carson rates
Sounds AO SPE
Ez
Aerengund
E
sg 1610006
zz
‘yocasuiany
Ses
ec
ie
anne cites
ES
Stage
des
anauase
ESTO
Map
Depend:
eros
Caninas.
Pe
tronos
Eos
Rues
Dornen
ters
Ue
eons
India so
taste 819
sta
Lt matt
‘Sees an oras:
sanas
naa cones
Sound set
Cancel speech
e pora le
‘Sues a ion:
emana Ses
Individual oes:
Connect speech
Conan volts
Sir nd ist
as
India sounds
Mesa le
er
Connected pen:
Dos nor.
Sess and mern
nda sounds
Cons youn
Canned ses:
oases
Ind sounds
tentes]
Coon pou:
nes
See an oration:
Steve panes
Demas
Ei
Men
me
Deuingwin
ns
‘aking scons
stg rai
pr
mbes
sg 1610006
zz
‘yocasuiany
Ses
ec
ie
anne cites
ES
Stage
des
anauase
ESTO
Map
Depend:
eros
Caninas.
Pe
tronos
Eos
Rues
Dornen
ters
Ue
eons
India so
taste 819
sta
Lt matt
‘Sees an oras:
sanas
naa cones
Sound set
Cancel speech
e pora le
‘Sues a ion:
emana Ses
Individual oes:
Connect speech
Conan volts
Sir nd ist
as
India sounds
Mesa le
er
Connected pen:
Dos nor.
Sess and mern
nda sounds
Cons youn
Canned ses:
oases
Ind sounds
tentes]
Coon pou:
nes
See an oration:
Steve panes
Demas
Ei
Men
me
Deuingwin
ns
‘aking scons
stg rai
pr
mbes
MOM 39¥N NVI
Communication
Complete each sentence with the best word.
1. Good presenters ately rar They usaty ty to be as VEN as posse
trino D restant 9 Geen)
© eat » ee 9 pers
3 Mein ver scared ough ie
» reponse D cet a cest
a Sesam pers. she aa Keeps er ation ont
9 some De à men
2 blog D ue: rien
6 Everbady seems so ore They Dave ad speak ey and do
noter wat le people tink
2) core D tate 9 orbites
7 Weta tht otal police are Same ofthem even use
2) eloquent 9 insiste à restant
Match these words to make compounds and collocations relating to
communication.
1 extensive a acc
2 ow D communion
3 body 9 corta
4 pana hou
5 sense of © language
6 cfa D vocabuany
Complete the following phrases with soy or ellas appropriate.
1 dell. aso 6 somebody whattodo
a weine 7 a soodbre
3 asfarastean 8 ale les
4 yesorm > veas yo
5 sey 10 someting
todo some ‘de your breath
Communication
Complete each sentence with the best word.
1. Good presenters ately rar They usaty ty to be as VEN as posse
trino D restant 9 Geen)
© eat » ee 9 pers
3 Mein ver scared ough ie
» reponse D cet a cest
a Sesam pers. she aa Keeps er ation ont
9 some De à men
2 blog D ue: rien
6 Everbady seems so ore They Dave ad speak ey and do
noter wat le people tink
2) core D tate 9 orbites
7 Weta tht otal police are Same ofthem even use
2) eloquent 9 insiste à restant
Match these words to make compounds and collocations relating to
communication.
1 extensive a acc
2 ow D communion
3 body 9 corta
4 pana hou
5 sense of © language
6 cfa D vocabuany
Complete the following phrases with soy or ellas appropriate.
1 dell. aso 6 somebody whattodo
a weine 7 a soodbre
3 asfarastean 8 ale les
4 yesorm > veas yo
5 sey 10 someting
todo some ‘de your breath
UNITE + COMMUNICATION
Complete the following sentences with Ihe appropriate form of say or tell,
à canyoutinkof stuaons when ir etter ott. Fe...
2. Howes ot ow ed ou rd to ter pope do ins
foryou?
3 Inmesng, nom ten do you ht oui
4 Moveyoucver. aie Erin
5 How easyorbow aie Et. once etnee te
ate sein you UE
$ canyou i ave poor thao gun
7, wren you were it, id you se d 28 you wee, 1
‘check your answers in the key. Then answer the questions for yourself,
Complete the idioms in the sentences below withthe correct nouns.
‘They sent usa vn og sept withthe dts But oft tina. th
Aa movemos te ctra
2 Iris boss would tp beating abou he ant deny
meter not stand chance ola promoted se,
3, Se expected profit ges and! wosgeingon abet sales gue. Once ga we
Not ofc ye, butt seems weve ging relocate usted othe
$ youth you con he good prestaron jus because you know your
Sujet ise ot, we, vai youve Both wong ‘tthe
6 sis avr Dady wien sopor start make. o
a.
7 veto tel nbs
ist pténgto
Reorder the words to make idioms.
1 t0/the fino someone Je
2 to signe get mou i/o om
3 to/ point comete sigo
4 w/o
3 to fon maven same /be/ the
re Jed ne in pat
Complete the sentences with the corte form ofan idiom from exercise 8.
2 kam youcqlda tend he meeting, so ses summary of he main pois
yew inthe pur’
2 ate hin your pefermancesttalyunsattcan,
3 tanto don want important deo to bete
à oups uous ut todo poten tad me vs
5 fort Sue and som hardly veses añu ane
YOM 3D¥NONYT
Complete the following sentences with Ihe appropriate form of say or tell,
à canyoutinkof stuaons when ir etter ott. Fe...
2. Howes ot ow ed ou rd to ter pope do ins
foryou?
3 Inmesng, nom ten do you ht oui
4 Moveyoucver. aie Erin
5 How easyorbow aie Et. once etnee te
ate sein you UE
$ canyou i ave poor thao gun
7, wren you were it, id you se d 28 you wee, 1
‘check your answers in the key. Then answer the questions for yourself,
Complete the idioms in the sentences below withthe correct nouns.
‘They sent usa vn og sept withthe dts But oft tina. th
Aa movemos te ctra
2 Iris boss would tp beating abou he ant deny
meter not stand chance ola promoted se,
3, Se expected profit ges and! wosgeingon abet sales gue. Once ga we
Not ofc ye, butt seems weve ging relocate usted othe
$ youth you con he good prestaron jus because you know your
Sujet ise ot, we, vai youve Both wong ‘tthe
6 sis avr Dady wien sopor start make. o
a.
7 veto tel nbs
ist pténgto
Reorder the words to make idioms.
1 t0/the fino someone Je
2 to signe get mou i/o om
3 to/ point comete sigo
4 w/o
3 to fon maven same /be/ the
re Jed ne in pat
Complete the sentences with the corte form ofan idiom from exercise 8.
2 kam youcqlda tend he meeting, so ses summary of he main pois
yew inthe pur’
2 ate hin your pefermancesttalyunsattcan,
3 tanto don want important deo to bete
à oups uous ut todo poten tad me vs
5 fort Sue and som hardly veses añu ane
YOM 3D¥NONYT
MOM 3D¥NONYT
a
ml n
king ideas
Match these new iloms with thee definition
1. sige 2) el somebody al the formation hey wont or
2 estates tr words este 00
uma 1 ay anything because someting
3 copa ine
pie pacar ‘ups or aly unexpected has happen
un 9. express jour opinen about somaingin pb
ss eve somebody teu information about ties
uo
© makea suggestion nan inet moy
‘Complete the sentences withthe appropriate form ofan idiom from
exercise D,
1 Emaitme everyday to. Keep me.vp fe date. mi the test evelopment,
12 When shewastoi srt beer vminaedBusinesewonan ofthe Year she
3 Could outiey. onthe ean ston bear ur esting his
sheraon?
A. Everneekinourdepariment ere meeting whee mire ttc
ord is problems
5 Meca besue, du management that there miga ne edaréacis
Study the examples of linking word.
A despite nis ret sense of humour he often Ras ik torespondtohis
2 Insite oft shyness, he a bin peter
3 Although he entra communicates sides ea ofen at han to
tao in,
2 ven hough putter
lt, hoy seem to rasp what a boat
Cross out the two explanations which are not correct.
eo din ats ao ves to
2 peste use of somethin
) rire amides, information
9 canvases
Tickthe three sentences which make sense. Then check your answers in
thekey.
1 anaged flo thei comesaon although my atento had ite away
Een though the twas any Boing ef he oom aera coupe of inate.
2
3 esp the fac athe ken ne was. else adit
A Insp ofthe eins lose my contre,
5 mas ab express my snarement although am gerealy assets
$ ‘et scepytwoushot the meting insite amy tess.
Revie the thre incorrect sentences in exercise R.
a
ml n
king ideas
Match these new iloms with thee definition
1. sige 2) el somebody al the formation hey wont or
2 estates tr words este 00
uma 1 ay anything because someting
3 copa ine
pie pacar ‘ups or aly unexpected has happen
un 9. express jour opinen about somaingin pb
ss eve somebody teu information about ties
uo
© makea suggestion nan inet moy
‘Complete the sentences withthe appropriate form ofan idiom from
exercise D,
1 Emaitme everyday to. Keep me.vp fe date. mi the test evelopment,
12 When shewastoi srt beer vminaedBusinesewonan ofthe Year she
3 Could outiey. onthe ean ston bear ur esting his
sheraon?
A. Everneekinourdepariment ere meeting whee mire ttc
ord is problems
5 Meca besue, du management that there miga ne edaréacis
Study the examples of linking word.
A despite nis ret sense of humour he often Ras ik torespondtohis
2 Insite oft shyness, he a bin peter
3 Although he entra communicates sides ea ofen at han to
tao in,
2 ven hough putter
lt, hoy seem to rasp what a boat
Cross out the two explanations which are not correct.
eo din ats ao ves to
2 peste use of somethin
) rire amides, information
9 canvases
Tickthe three sentences which make sense. Then check your answers in
thekey.
1 anaged flo thei comesaon although my atento had ite away
Een though the twas any Boing ef he oom aera coupe of inate.
2
3 esp the fac athe ken ne was. else adit
A Insp ofthe eins lose my contre,
5 mas ab express my snarement although am gerealy assets
$ ‘et scepytwoushot the meting insite amy tess.
Revie the thre incorrect sentences in exercise R.
‘out + COMMUNICATION
IR use your nonedge oftinkersto guess the meaning ofthe words and
phrases in lies.
À Aou Sue sua vey rec tie se was el eat about he bush
2, peste the make’ ea en, he was pins about share pce lng up
iso
3 ouh entend to wil, today he ae preseralon at mas ea,
anis ad 1e po
A. orne rode so quite wel even tough the advertising campaign was
conte for.
5, Tmeymanagedto rd huge at forte new faery inst ofthe sor
lard at pact the our,
a ‘You work nthe Human Resources Department of a modern, forward-looking
a fonera tree cou eric bio
BRENTFORD COLLEGE
BUSINESS AND ADMINISTRATION TRAINING
Autumn-Winter Courses
Communication & People Skills (Come Ref No 2301
“The any ofthis reside nome seminar ar 0
+ pro pacas speaking and listening sels
+ analyse common communication problems and explore ways of esling them
+ help partcipats deal wih defensiveness and aggresivenes
1 opporenitis o experiment with confc resolution sei
Theme wile ori Coso including manual 650
ston haver deal th poke Doan oa
ect poten whee, apa pes
at 3 Bard Sn
e eed
‘Write an e-mail (70-20 words) to your Head of Department, including:
+ arequesttogponthecaurse
+ iy you thik the corte woul He uel
+ cme dei oftne couse
+ an qu about pos arca suport towards the course ee,
To:
Subject. —— —
MOM IOVNONYT
IR use your nonedge oftinkersto guess the meaning ofthe words and
phrases in lies.
À Aou Sue sua vey rec tie se was el eat about he bush
2, peste the make’ ea en, he was pins about share pce lng up
iso
3 ouh entend to wil, today he ae preseralon at mas ea,
anis ad 1e po
A. orne rode so quite wel even tough the advertising campaign was
conte for.
5, Tmeymanagedto rd huge at forte new faery inst ofthe sor
lard at pact the our,
a ‘You work nthe Human Resources Department of a modern, forward-looking
a fonera tree cou eric bio
BRENTFORD COLLEGE
BUSINESS AND ADMINISTRATION TRAINING
Autumn-Winter Courses
Communication & People Skills (Come Ref No 2301
“The any ofthis reside nome seminar ar 0
+ pro pacas speaking and listening sels
+ analyse common communication problems and explore ways of esling them
+ help partcipats deal wih defensiveness and aggresivenes
1 opporenitis o experiment with confc resolution sei
Theme wile ori Coso including manual 650
ston haver deal th poke Doan oa
ect poten whee, apa pes
at 3 Bard Sn
e eed
‘Write an e-mail (70-20 words) to your Head of Department, including:
+ arequesttogponthecaurse
+ iy you thik the corte woul He uel
+ cme dei oftne couse
+ an qu about pos arca suport towards the course ee,
To:
Subject. —— —
MOM IOVNONYT
WOM 29¥NNVI
International marketing
Match a word fom box A with a word from box Bto complete the sentences
below.
x D
competi Bremen.
prosa ent.
tone pte
asker egy
1 hnowertoserea...cempetitive..... advantage... composes wily a
ke their prod ad service stand ou rom he competitors
2 Tecompanys agressive. torts manette
3, me CFO desea indus eves a are ofthe hee main growth divers for
Sera, anale rem 300 siemens
makes sch as Chins, nd, ea and re ii ast
8 Asurvebya German cr gane stoned that customers were word at moss
Fra Camakcrvi could damage the Porsche
sor we mean he processo defi and
abi a age homogeneous markt na sy databl segments having
Bench wants or ehren.
6 The eyo success ot njastscring rest oder btin ong problems
nd ng en services Se we read or sles tl
"ater an jst for tal ae
complete each space inthe article with the best word (0,0, cor).
Yo rate night marketing... MR." businesses havea meet numberof
condos
Fistor al the product hast ave hig For angl, must ok.
no and ware Secon te must be igh. Myouape mae a
tod po you want conser fbn re subo
Tren, ih goods mast ben esa pace atthe gti, au howto sure
hate goods ve when ad whee hey fe wane Ths ed, cessing the ight
Fiat he > group races tobe made aware ofthe existence ad
ity othe pods rove *.5o yo nero decido where and
‘hen you cn et os yoo marketing messages your target maka Besides, ya
leo med to ask yea you wl rach our roves,
fon et yr marking eros eden he pres on Tone
see! ora boss
International marketing
Match a word fom box A with a word from box Bto complete the sentences
below.
x D
competi Bremen.
prosa ent.
tone pte
asker egy
1 hnowertoserea...cempetitive..... advantage... composes wily a
ke their prod ad service stand ou rom he competitors
2 Tecompanys agressive. torts manette
3, me CFO desea indus eves a are ofthe hee main growth divers for
Sera, anale rem 300 siemens
makes sch as Chins, nd, ea and re ii ast
8 Asurvebya German cr gane stoned that customers were word at moss
Fra Camakcrvi could damage the Porsche
sor we mean he processo defi and
abi a age homogeneous markt na sy databl segments having
Bench wants or ehren.
6 The eyo success ot njastscring rest oder btin ong problems
nd ng en services Se we read or sles tl
"ater an jst for tal ae
complete each space inthe article with the best word (0,0, cor).
Yo rate night marketing... MR." businesses havea meet numberof
condos
Fistor al the product hast ave hig For angl, must ok.
no and ware Secon te must be igh. Myouape mae a
tod po you want conser fbn re subo
Tren, ih goods mast ben esa pace atthe gti, au howto sure
hate goods ve when ad whee hey fe wane Ths ed, cessing the ight
Fiat he > group races tobe made aware ofthe existence ad
ity othe pods rove *.5o yo nero decido where and
‘hen you cn et os yoo marketing messages your target maka Besides, ya
leo med to ask yea you wl rach our roves,
fon et yr marking eros eden he pres on Tone
see! ora boss
phrases
1 se 0 pm
2 Dome 9 estes,
5 ales 8 art
2 Aion D expo
3 Ju o
à Démo seme
7 mon 1) audend
er 2 cts
9 mx
9 Shen
©) most
à suvey
a su
© proton
9 state
9 samples
a
a
9
a
2
a
9
o
‘Te words in each af the noun phrases below ar In the wrong order.
Write the phrases in their correct form.
Find the word which can make a compound or à colocation with both words
‘on the left and both words onthe right as inthe example. The numberof
dashes corresponds tothe number of missing letters.
dle
i
ie
i
Di
YOM 2OVNONVT
1 se 0 pm
2 Dome 9 estes,
5 ales 8 art
2 Aion D expo
3 Ju o
à Démo seme
7 mon 1) audend
er 2 cts
9 mx
9 Shen
©) most
à suvey
a su
© proton
9 state
9 samples
a
a
9
a
2
a
9
o
‘Te words in each af the noun phrases below ar In the wrong order.
Write the phrases in their correct form.
Find the word which can make a compound or à colocation with both words
‘on the left and both words onthe right as inthe example. The numberof
dashes corresponds tothe number of missing letters.
dle
i
ie
i
Di
YOM 2OVNONVT
AROMA 39¥NONVT
SRG Yrs nape sectes land tom the
Linking ideas | comecttinker
1 he companys pamings compte een sate
direct mal canon
2 Theenng tons pring as rage
Pin traaion and aa force spies,
> Tnccmpetos.toneve01| inerte | inter fete
ive tog wou spd odas amina
A Sveycomponrmustwarchare with aviewto/ reach potent customers,
5 Trogmenmen decided to sota email share moulé
6 Terminen hey wor ave ay iy
competiveress ein the most
motas
ns which are not cored
Æ cross out the two exptanatic
Veas nkrsin une A are seo
9 contrastes
Do express th eue of someting.
©) epiessthe purpose otr
‘Read the passage below about Intemational marketing.
nist of th Ines 1-12 there one eta word wich des nt Some ns,
Malines area, uta) ont appropri ine
that wordinthesnsce provided
Indes tes i et rom Cl
1
3
5
the sae boi mue dons 7
is then sam vay temo ove Ote commis rd 8
‘compromise ences toi and sur and op rare ft 9
So arm, can ao Uma 10
french ment Hover bey do roo ik oCaccunty pci 13
ey 42
ET
10
SRG Yrs nape sectes land tom the
Linking ideas | comecttinker
1 he companys pamings compte een sate
direct mal canon
2 Theenng tons pring as rage
Pin traaion and aa force spies,
> Tnccmpetos.toneve01| inerte | inter fete
ive tog wou spd odas amina
A Sveycomponrmustwarchare with aviewto/ reach potent customers,
5 Trogmenmen decided to sota email share moulé
6 Terminen hey wor ave ay iy
competiveress ein the most
motas
ns which are not cored
Æ cross out the two exptanatic
Veas nkrsin une A are seo
9 contrastes
Do express th eue of someting.
©) epiessthe purpose otr
‘Read the passage below about Intemational marketing.
nist of th Ines 1-12 there one eta word wich des nt Some ns,
Malines area, uta) ont appropri ine
that wordinthesnsce provided
Indes tes i et rom Cl
1
3
5
the sae boi mue dons 7
is then sam vay temo ove Ote commis rd 8
‘compromise ences toi and sur and op rare ft 9
So arm, can ao Uma 10
french ment Hover bey do roo ik oCaccunty pci 13
ey 42
ET
10
ji
UN > TERNATIONAL MARKETING
he eter below vas sent by an institute for management development to
rating 2 large number of companies throughout Easter and Central Europe. AS
etter ou read it complete lt with the correct form ofthe verbs from the box.
AA ee a
(EE ae ee ee Es ie
CENTRAL EUROPEAN INSTITUTE FOR MANAGEMENT DEVELOPMENT
inner en 12
51208 Brains
Er
av SirorMalan
Fane lao ancla copies em bre, ang ie Stati ends
rime and de Advice Macari Pue ala hr a he Basa Cal
amps sit fo Marne Develop for ny at Spende.
oak be ete io cl se, fertard ocre appropriate wii year
‘eatin St vase oth Be Head of Haan Resources a employee when
profes event pis
tai > pos sich ins pepa response can an shoul mot
tif you out oe bebe yo.
Steal yeu a spi of ter baer or posi, pee or
Cut a ou Amis Oc y email 1 Cua Op mia
rat. Rape ou nd oral fad br tres,
Your tity
Wroco Irrtum.
ofr ke leva MBA
eal of be CED
IB ivan caspertn, the manager of Kommerz Bank (Trubarjeva 47, 1000.
lovenia) wishes to order Five more copies of both the brochure
u
JOM 39¥NONVT
UN > TERNATIONAL MARKETING
he eter below vas sent by an institute for management development to
rating 2 large number of companies throughout Easter and Central Europe. AS
etter ou read it complete lt with the correct form ofthe verbs from the box.
AA ee a
(EE ae ee ee Es ie
CENTRAL EUROPEAN INSTITUTE FOR MANAGEMENT DEVELOPMENT
inner en 12
51208 Brains
Er
av SirorMalan
Fane lao ancla copies em bre, ang ie Stati ends
rime and de Advice Macari Pue ala hr a he Basa Cal
amps sit fo Marne Develop for ny at Spende.
oak be ete io cl se, fertard ocre appropriate wii year
‘eatin St vase oth Be Head of Haan Resources a employee when
profes event pis
tai > pos sich ins pepa response can an shoul mot
tif you out oe bebe yo.
Steal yeu a spi of ter baer or posi, pee or
Cut a ou Amis Oc y email 1 Cua Op mia
rat. Rape ou nd oral fad br tres,
Your tity
Wroco Irrtum.
ofr ke leva MBA
eal of be CED
IB ivan caspertn, the manager of Kommerz Bank (Trubarjeva 47, 1000.
lovenia) wishes to order Five more copies of both the brochure
u
JOM 39¥NONVT
YOM 39¥NONVI
Building relationships
NTIC EN study now Speaker B responds to what Speaker A says. Focus on the
words in ale.
A: Wat do ys tii domapad cuan ith Onaco?
Speaker 8 doesn't repeat the same verb as Speaker A but instead uses
a verb with avery similar meaning.
Now take Speaker B's part Use the correct form of verb from the box.
w]
1 Athair Rem Ps developed corse
2 AeGotngris hoe trade aes shoud cme
Sole Tere noting Be ad te con
3 At proto ea that there hit oresumng Alomatic raten, et
eves. That rt relations proba bes del
Bette, We eed to fed aso. canne,
6 Asher Epnerng as broken flans tits man distro,
Es Tobehenest, wonder wht ok hem oo. retos
HI complet each sentence with the best word (o, bore).
1 Todo business with someone, styaushauino...ettablih
2 improve » D 9 more
2 Marrpestedirennons he whole mein,
compe broke of supe
a crol improve à cat
» Der
a) sume » A
6 emi prosper the European aac
» Da con
Building relationships
NTIC EN study now Speaker B responds to what Speaker A says. Focus on the
words in ale.
A: Wat do ys tii domapad cuan ith Onaco?
Speaker 8 doesn't repeat the same verb as Speaker A but instead uses
a verb with avery similar meaning.
Now take Speaker B's part Use the correct form of verb from the box.
w]
1 Athair Rem Ps developed corse
2 AeGotngris hoe trade aes shoud cme
Sole Tere noting Be ad te con
3 At proto ea that there hit oresumng Alomatic raten, et
eves. That rt relations proba bes del
Bette, We eed to fed aso. canne,
6 Asher Epnerng as broken flans tits man distro,
Es Tobehenest, wonder wht ok hem oo. retos
HI complet each sentence with the best word (o, bore).
1 Todo business with someone, styaushauino...ettablih
2 improve » D 9 more
2 Marrpestedirennons he whole mein,
compe broke of supe
a crol improve à cat
» Der
a) sume » A
6 emi prosper the European aac
» Da con
‘UNITS >» BUILDING RELATIONSHIPS
Match these sentence halves.
1 avis err down 2) ras maths 25 per cert ofevenves
intranet.
2 Sue aná Marco ae giag1o 1) sa oca rie putitolronce
Showasmal ote ss.
3 three yeus tie ve lan © we calod ofthe pny ined
Last remo coup © acastomerwhohas a proven,
5 Whenweheardwetlostthe deal, | 0) of sterathering our atens without
supple.
6 ‘isconorence cna D ste geton
open.
7 To CE gets Cana 8) the contacts soon as posi.
8 Were loki ar new nos 1 aclaran ner Meso
EI compet cach conversation wth the correct form of a mult-word verb
fromthe ba.
non ein Gaba goon? look Tondo
estas tur aund umup workout canyon
1 AD yv our mew agers reble?
orale rom joucar FEU PA. beta boos ae,
2 ares late blo goto the anki conference,
18: Me too Pm ver MU SN OU tee
3 A Those new modes ve es sed the factory fom sure haves they?
Yeah. They Cp
4 Ace you social wih hem?
Bel we A are OF Mrs
5 AT opin asa get sucess.
Ys Tags. ety wl inthe en
6 Aime youchecked he report?
we. ter.
7, Atsuppose ou stoodup when he CEO ave.
Bo ee rerjare oi soi had happens
8 Acelga Have ave tn ot yet
eign Ye, st ow.
9 Ass everyone on tine?
Bs Almost evryore. Hans te wa
10 ts guandan od concep then?
BOM a ans of EE
EN study these sentences then decide whether the thre statements below
are ue orfalse.
8
YOM JOUNIN
Match these sentence halves.
1 avis err down 2) ras maths 25 per cert ofevenves
intranet.
2 Sue aná Marco ae giag1o 1) sa oca rie putitolronce
Showasmal ote ss.
3 three yeus tie ve lan © we calod ofthe pny ined
Last remo coup © acastomerwhohas a proven,
5 Whenweheardwetlostthe deal, | 0) of sterathering our atens without
supple.
6 ‘isconorence cna D ste geton
open.
7 To CE gets Cana 8) the contacts soon as posi.
8 Were loki ar new nos 1 aclaran ner Meso
EI compet cach conversation wth the correct form of a mult-word verb
fromthe ba.
non ein Gaba goon? look Tondo
estas tur aund umup workout canyon
1 AD yv our mew agers reble?
orale rom joucar FEU PA. beta boos ae,
2 ares late blo goto the anki conference,
18: Me too Pm ver MU SN OU tee
3 A Those new modes ve es sed the factory fom sure haves they?
Yeah. They Cp
4 Ace you social wih hem?
Bel we A are OF Mrs
5 AT opin asa get sucess.
Ys Tags. ety wl inthe en
6 Aime youchecked he report?
we. ter.
7, Atsuppose ou stoodup when he CEO ave.
Bo ee rerjare oi soi had happens
8 Acelga Have ave tn ot yet
eign Ye, st ow.
9 Ass everyone on tine?
Bs Almost evryore. Hans te wa
10 ts guandan od concep then?
BOM a ans of EE
EN study these sentences then decide whether the thre statements below
are ue orfalse.
8
YOM JOUNIN
YOM IVA
3 1 mongh ter prices te very comprime vo decis noto do business
Linking ideas vien,
hough evo though. In sit of despite, nevertheless, ones, are
1) Atough even tough spl of despite aro sto Uk pr sntenca together,
Aevetees none however jt on he other nd are use oak eas
BBD complet cach sentence with the comect Inker (o, oro)
4. alone between the ours sema o improvo..£en, they hey
et puting tthe pace aks
2) hommes » à cespite
2 Ther ces are vey compat ne ave decia roto do
2) Mones Dane à rotrerore
2) However ») despite © entra
A Meson ces and secure ers isn onen. eng
2 Moreover D spite ot 9 Onmeoinerruns
$ Weta ping hist se re spends alot line
neti sober.
a) Alias ») Ses 9 w
6 ams and ton have oly been ding business ora couple of mans.
han manages have ae ad given Aexo er fl corte
©) espe D Noces 9 Besides
Read the passage below about giving presentations.
Ines no 1-8 here one wrong word
foreach in, nene the wrong or ne exa te the correc word
pecal gui née
vg tt, hey en ba rom ka sl go 1 features,
fi, nd abot ade Ws po v a
de ae 1007 15 mins De Je dv ta This ve 5
ple ole repr ie eres be 6
“in And go ny pren 8
3 1 mongh ter prices te very comprime vo decis noto do business
Linking ideas vien,
hough evo though. In sit of despite, nevertheless, ones, are
1) Atough even tough spl of despite aro sto Uk pr sntenca together,
Aevetees none however jt on he other nd are use oak eas
BBD complet cach sentence with the comect Inker (o, oro)
4. alone between the ours sema o improvo..£en, they hey
et puting tthe pace aks
2) hommes » à cespite
2 Ther ces are vey compat ne ave decia roto do
2) Mones Dane à rotrerore
2) However ») despite © entra
A Meson ces and secure ers isn onen. eng
2 Moreover D spite ot 9 Onmeoinerruns
$ Weta ping hist se re spends alot line
neti sober.
a) Alias ») Ses 9 w
6 ams and ton have oly been ding business ora couple of mans.
han manages have ae ad given Aexo er fl corte
©) espe D Noces 9 Besides
Read the passage below about giving presentations.
Ines no 1-8 here one wrong word
foreach in, nene the wrong or ne exa te the correc word
pecal gui née
vg tt, hey en ba rom ka sl go 1 features,
fi, nd abot ade Ws po v a
de ae 1007 15 mins De Je dv ta This ve 5
ple ole repr ie eres be 6
“in And go ny pren 8
[UNIT >> BUILDING RELATIONSHIPS
ER din dest markeingteter below and os outheonesentence
ich does nt in.
morrison office supplies international
Y Connaught Pace anus EH2 TEY
“eax O131 123 7650
Des tr
any for dog business o oe rs yas
Rue obe onc ode wo ing uses o-bucres pps of ce roca
We con Sarma coins be: Our sto ake our eer”
nc ere 1 be sure sou res dons our wie ng of rus
ote combine 10 ases Copier Per Sener does wt none of the
Menton sabe do the sae way .
+ oun colton of Wind fe eas
2 Sine expanded calco lA sema chs
Far mor inform, el 0900123 876 ost our west: wow moon cok
Yen loci ar e ste as ben comply edge to prod you wih moe tom,
Ad one you betes Leu mr vin ys mios The omgany sobe nds
‘he worl be compe wth he ee, Begin wi ur sa y Durham na
no des hat woh 37300
‘We vid lo ew dene you att our pes es ore customs eyo
+ up 020% cone ofthe norma pars pce cn ALL des plc in Ober
eco
Welk rd cnn ur ne hyo.
etre
17772
Tank indy, Gener Mirage Menon UK
IA vou work for Futuro Offee. write a short reply (100-150 words) to Morrison
Office Supplies International
+ Express inet ne ofthe tee products rente nr et, nd request tner
Arte.
+ na stot the one icono pate product
+ enema you hk abot iio en west
Thankyou
routier of ‘We ould ie ak is Opportunity 1
so, Meare, wou tke to
fogs eas hee ter de |
as spec. ook orar o hearing Hom you.
elcome mor information abet. Me ak raid to our tr
stats ou,
Searing ur | vous sere
rep Bes regs,
nn est wishes,
45
MOM JONDNVT
ER din dest markeingteter below and os outheonesentence
ich does nt in.
morrison office supplies international
Y Connaught Pace anus EH2 TEY
“eax O131 123 7650
Des tr
any for dog business o oe rs yas
Rue obe onc ode wo ing uses o-bucres pps of ce roca
We con Sarma coins be: Our sto ake our eer”
nc ere 1 be sure sou res dons our wie ng of rus
ote combine 10 ases Copier Per Sener does wt none of the
Menton sabe do the sae way .
+ oun colton of Wind fe eas
2 Sine expanded calco lA sema chs
Far mor inform, el 0900123 876 ost our west: wow moon cok
Yen loci ar e ste as ben comply edge to prod you wih moe tom,
Ad one you betes Leu mr vin ys mios The omgany sobe nds
‘he worl be compe wth he ee, Begin wi ur sa y Durham na
no des hat woh 37300
‘We vid lo ew dene you att our pes es ore customs eyo
+ up 020% cone ofthe norma pars pce cn ALL des plc in Ober
eco
Welk rd cnn ur ne hyo.
etre
17772
Tank indy, Gener Mirage Menon UK
IA vou work for Futuro Offee. write a short reply (100-150 words) to Morrison
Office Supplies International
+ Express inet ne ofthe tee products rente nr et, nd request tner
Arte.
+ na stot the one icono pate product
+ enema you hk abot iio en west
Thankyou
routier of ‘We ould ie ak is Opportunity 1
so, Meare, wou tke to
fogs eas hee ter de |
as spec. ook orar o hearing Hom you.
elcome mor information abet. Me ak raid to our tr
stats ou,
Searing ur | vous sere
rep Bes regs,
nn est wishes,
45
MOM JONDNVT
AROMA 3DVNONYT
unit
16
US Success
METTIINNE EN Match a word from box A with a word from box Bt make the cllocations
needed to complete the sentences below.
a o
Va
ovat —
business menschen
bis soit
1 Tukey eme one of eves svonges recours rom e. lobal
ribs. ate salen ae of ke sharpest cession.
2. Inc yar the ines indy has led fem ever,
aná aci pes
3 Oorcompary las combined tabou 52 Son
out $600" coming hom Bl.
A Peak Sport Prot, iy company that notan among China's
bestow sprees ands, no has mo an 620,
‘ares gent another tre every da.
5, Teecquisiin ofRecFlecrorce morte. nov
companys sor
$. The consumer econ industry wa leading the wor out ofreesionby
ton conan pto
7. ile same fashion band uch as Bury and Luis Wen are marie von
wth alta cen reis ersio einen
Gea and corporate Rance.
‘Add the correct prefix from the box tothe words in les Inthe sentences
below.
oer @ & a Aw oo down ve
wa
1 Tre manager admticdhenad..@[email protected] onan sue ie business
retiene
2 whether ornate. reguote heath canis diste isueinmany
3 Wrentwootou notes disrpened llth boss hat soy was tha
“thy tt pre oter paris.
A West and manufacture fet si conitonesforindostil use
5 Te po tues ae extent Once agan weve. permed otras
6 me presiden onen Stee Corporation sang or 1. mon esas
the company owes in as element pomor.
7 Stoner et any pls or ter ahevements may ru ni,
rom abies,
8 Intel 9905, many counties experienced a eve economie. um
unit
16
US Success
METTIINNE EN Match a word from box A with a word from box Bt make the cllocations
needed to complete the sentences below.
a o
Va
ovat —
business menschen
bis soit
1 Tukey eme one of eves svonges recours rom e. lobal
ribs. ate salen ae of ke sharpest cession.
2. Inc yar the ines indy has led fem ever,
aná aci pes
3 Oorcompary las combined tabou 52 Son
out $600" coming hom Bl.
A Peak Sport Prot, iy company that notan among China's
bestow sprees ands, no has mo an 620,
‘ares gent another tre every da.
5, Teecquisiin ofRecFlecrorce morte. nov
companys sor
$. The consumer econ industry wa leading the wor out ofreesionby
ton conan pto
7. ile same fashion band uch as Bury and Luis Wen are marie von
wth alta cen reis ersio einen
Gea and corporate Rance.
‘Add the correct prefix from the box tothe words in les Inthe sentences
below.
oer @ & a Aw oo down ve
wa
1 Tre manager admticdhenad..@[email protected] onan sue ie business
retiene
2 whether ornate. reguote heath canis diste isueinmany
3 Wrentwootou notes disrpened llth boss hat soy was tha
“thy tt pre oter paris.
A West and manufacture fet si conitonesforindostil use
5 Te po tues ae extent Once agan weve. permed otras
6 me presiden onen Stee Corporation sang or 1. mon esas
the company owes in as element pomor.
7 Stoner et any pls or ter ahevements may ru ni,
rom abies,
8 Intel 9905, many counties experienced a eve economie. um
Present and
past tenses
atch these sentence halves.
A Wsbeens lot fan wor but she a) aretes
22 exemples are len sous tat ens once ito het.
3 Alongs thei aed nor an 9 bona produc does we
à na erectos © hise was a success stn,
©) stars 1 be tat making ao of
D sbesoningt bea at
5 pi y ron what
6 Trereorarisañon four business
tot ashe yet, at we
7. Rom amboy a bu
caen 2 getresuits ane none ander
8 ot etaer ane monster
marcar ingress
Underline the eight idioms which express the idea of success
Past simple or present perfect? For each ofthe sentences below, choose
the correct ending
à andstedidageatnh.
D) ondshe
2 shard wove
2) eas promoted Che Aver a peste
9) De has een promote Chic ast
3 Trac huve been serias problems wi he merge,
1 bate procede ih Kam.
D) But han proceeded in Kama.
a) yea
D ane
5 Shes ben promt
2) because shes brought fh den
2) ite shewas working as Head of R89.
6 How onghove you worked Finacial Ader
à foryourcutentomployer
1) before youbcame Ananda Director
YOM 3N¥NONYT
past tenses
atch these sentence halves.
A Wsbeens lot fan wor but she a) aretes
22 exemples are len sous tat ens once ito het.
3 Alongs thei aed nor an 9 bona produc does we
à na erectos © hise was a success stn,
©) stars 1 be tat making ao of
D sbesoningt bea at
5 pi y ron what
6 Trereorarisañon four business
tot ashe yet, at we
7. Rom amboy a bu
caen 2 getresuits ane none ander
8 ot etaer ane monster
marcar ingress
Underline the eight idioms which express the idea of success
Past simple or present perfect? For each ofthe sentences below, choose
the correct ending
à andstedidageatnh.
D) ondshe
2 shard wove
2) eas promoted Che Aver a peste
9) De has een promote Chic ast
3 Trac huve been serias problems wi he merge,
1 bate procede ih Kam.
D) But han proceeded in Kama.
a) yea
D ane
5 Shes ben promt
2) because shes brought fh den
2) ite shewas working as Head of R89.
6 How onghove you worked Finacial Ader
à foryourcutentomployer
1) before youbcame Ananda Director
YOM 3N¥NONYT
> RIOM ZOvNONYT
uura o> success
[E underine the correct verb form(s) in these two texts.
NEWS DIGEST
yesterday conned / had coro fut US opine
Stats vale cog i at cme
pco ST on sale and elesement. Wat
Ming orden the hrs, American Stock
change, Chicago Board Options tachunge, Pasi
change ab Pude Stove Encang or had
yeast wah he SI adhe ste Departs,
twee rl have ben pig a en rg
Dyes ing pacts tte ndo ee at
éanen ame Lebeau
Korn, he Au deter has pind hu
“app hd apo Dit Latino le vr ron
Ms Tito as cho seco. The spine was
“amena hal ben aucune Ven by Desc
és ich un po cono Kaen
man a money exchange Sec nung
Mir Uitte, wi hes anounced ad amount his
sche fom Kann ok Sa a pine
‘een appointed tothe Dette Bso Dar à fw
[Gl present perfect or past perfect? Complete the sentences with the correct
form ofthe ver in brackets
1 They. had hoped,.soorgarise reception othe vists, ut int come
oops)
2 Teysaythey
ansmeing machine
3 Themanageris wry set ase
always.
4 We
message. bl thre’ del ting on y
‘several times ad aoe) eek)
sees athe AG De)
neo fora unt 2003 when hey
ousted forthe es Una.
5 Tenew pre sere,
realy. batten they wera
recae aera spate corps. ke of
6 se
meeting Ge)
o
corpresenttense.
ZARA ONLINE
met dow on the mere 0 fs wel prepared athe
Complete the article withthe verbs In brackets, using an appropriate past
Spanish setae Ite ns yet ce given Zara customers he opacity
ay gamete
The au of Zar mc! website
UK, Por aly Germany and Pssst Sn hat a ag he mos impor
fe company 76 mates.
ea i 2010 a Sun. the began
OF Index ga store beds on oor — hoenams wer Zar Howe —
Aid sb te company a a ea renta Pao Li, cist cv,
‘Some cui seme dal Me in, who
Test apre tr y bs sic king ea in 200,
ate) et te wos
Fat
cet on Asan pn an ii ere ing oo mo
Win lo. focus où fonce tags and yng people,
Indien
we) he eat for many pts o pst varios Une ta also
[lr on Fsbo, rita over dS fe,
Issn spc. which
ows) y over 2 pul.
“ie inet ad we 6048 Of sec seo are euro chants of
1
3
4
ay Tor. 2010 waste ig ine 0 oie. 5
$
8
>
aan) a he Deli a 2009, 19
toman ich e ey vi oar grou’ plop sd Ns,
Tne, nie ten aon
nc) Mas Dai and Pa ad Hs,
Inari angus of computo ning an dui systems im sach 0 a 2900
However, Mla aid Zas, Mii a.
tubal teaching ino tru
grove) dy ape on sl an) to cd
uura o> success
[E underine the correct verb form(s) in these two texts.
NEWS DIGEST
yesterday conned / had coro fut US opine
Stats vale cog i at cme
pco ST on sale and elesement. Wat
Ming orden the hrs, American Stock
change, Chicago Board Options tachunge, Pasi
change ab Pude Stove Encang or had
yeast wah he SI adhe ste Departs,
twee rl have ben pig a en rg
Dyes ing pacts tte ndo ee at
éanen ame Lebeau
Korn, he Au deter has pind hu
“app hd apo Dit Latino le vr ron
Ms Tito as cho seco. The spine was
“amena hal ben aucune Ven by Desc
és ich un po cono Kaen
man a money exchange Sec nung
Mir Uitte, wi hes anounced ad amount his
sche fom Kann ok Sa a pine
‘een appointed tothe Dette Bso Dar à fw
[Gl present perfect or past perfect? Complete the sentences with the correct
form ofthe ver in brackets
1 They. had hoped,.soorgarise reception othe vists, ut int come
oops)
2 Teysaythey
ansmeing machine
3 Themanageris wry set ase
always.
4 We
message. bl thre’ del ting on y
‘several times ad aoe) eek)
sees athe AG De)
neo fora unt 2003 when hey
ousted forthe es Una.
5 Tenew pre sere,
realy. batten they wera
recae aera spate corps. ke of
6 se
meeting Ge)
o
corpresenttense.
ZARA ONLINE
met dow on the mere 0 fs wel prepared athe
Complete the article withthe verbs In brackets, using an appropriate past
Spanish setae Ite ns yet ce given Zara customers he opacity
ay gamete
The au of Zar mc! website
UK, Por aly Germany and Pssst Sn hat a ag he mos impor
fe company 76 mates.
ea i 2010 a Sun. the began
OF Index ga store beds on oor — hoenams wer Zar Howe —
Aid sb te company a a ea renta Pao Li, cist cv,
‘Some cui seme dal Me in, who
Test apre tr y bs sic king ea in 200,
ate) et te wos
Fat
cet on Asan pn an ii ere ing oo mo
Win lo. focus où fonce tags and yng people,
Indien
we) he eat for many pts o pst varios Une ta also
[lr on Fsbo, rita over dS fe,
Issn spc. which
ows) y over 2 pul.
“ie inet ad we 6048 Of sec seo are euro chants of
1
3
4
ay Tor. 2010 waste ig ine 0 oie. 5
$
8
>
aan) a he Deli a 2009, 19
toman ich e ey vi oar grou’ plop sd Ns,
Tne, nie ten aon
nc) Mas Dai and Pa ad Hs,
Inari angus of computo ning an dui systems im sach 0 a 2900
However, Mla aid Zas, Mii a.
tubal teaching ino tru
grove) dy ape on sl an) to cd
Read the excerpt belo about the chances of success of executives sent
Editing! Laruns
‘ura =» success
Acc In 19 theres one wong wor,
For each ne, dei the wrong word the est nd wate the comet werd inthe
space ei.
lin ey
sas ore sending he bond Wha’ as hey ae
companies mee th pet prep he
that.
suring puig ae Pro ah defi ota
ce signs wish the boedo ai er
Var an companies are woking upon de al asignen
cent peces acc e Bae be por os br
ed period. While 9 er en of companies oly
Asset cde’ sl pie aoe posing
ds then hal og oe sme proces for clin sua
re ow gage tre aay wl ope
Negotiating, EJ Read the fotlow-up tert negotiation, Wit Noman Furey reply o
‘Grand Computers.
+ reply Leo 5 Ap
+ egress rai fetter and Drache
+ conti dts, but gt misundesandlo reading scouts: ys had are
fon %onboththe PC andthe LP
Dear Me Fey,
unr ur cession af 18 March concen yor oe for 12 of ur Nexos 2K RC an
rons sr pie, wish osm ea and coi be ers four
Neu 2 FC 1150 ne var ES
Orion Fas 2250 ins VAT E
Date na we fr order pled ie $A
Pye Baker et
May rein yo tht fe of 8 sn
used tore ees Dem
on ou Nexis 2K PC il sting. shold
In addin, se som ina poso aw a 10% cat on ur cm On Super Ps LIP
‘Scone aout whi tale che eck
etek fora oy rd and ding buses
Bebe
Ben cone, Sls Mage
Grand Computer
»
OM 39¥NONYT
Editing! Laruns
‘ura =» success
Acc In 19 theres one wong wor,
For each ne, dei the wrong word the est nd wate the comet werd inthe
space ei.
lin ey
sas ore sending he bond Wha’ as hey ae
companies mee th pet prep he
that.
suring puig ae Pro ah defi ota
ce signs wish the boedo ai er
Var an companies are woking upon de al asignen
cent peces acc e Bae be por os br
ed period. While 9 er en of companies oly
Asset cde’ sl pie aoe posing
ds then hal og oe sme proces for clin sua
re ow gage tre aay wl ope
Negotiating, EJ Read the fotlow-up tert negotiation, Wit Noman Furey reply o
‘Grand Computers.
+ reply Leo 5 Ap
+ egress rai fetter and Drache
+ conti dts, but gt misundesandlo reading scouts: ys had are
fon %onboththe PC andthe LP
Dear Me Fey,
unr ur cession af 18 March concen yor oe for 12 of ur Nexos 2K RC an
rons sr pie, wish osm ea and coi be ers four
Neu 2 FC 1150 ne var ES
Orion Fas 2250 ins VAT E
Date na we fr order pled ie $A
Pye Baker et
May rein yo tht fe of 8 sn
used tore ees Dem
on ou Nexis 2K PC il sting. shold
In addin, se som ina poso aw a 10% cat on ur cm On Super Ps LIP
‘Scone aout whi tale che eck
etek fora oy rd and ding buses
Bebe
Ben cone, Sls Mage
Grand Computer
»
OM 39¥NONYT
AROMA 3D¥NONYT
UNIT 5
Job satisfaction
(TEIN LY complet each space in the article with the best word (a, cord).
Herzberg?s Theory of Job Satisfaction
Frederik ting Herzberg (1928200) asa.
anager pesos he Univers o Ua
on testinal forbs wer on bling
fdas prod He Amon for Bs
Nation Hygiene Try’ Acco Le
Ueber five fc nr sfr ard
Sal tation paie
tte seperate
Sess mac So
brackets.
Ms!
eisen
lt
run
te,
3 0 inter D ee 9 anse
2 a) carried 5) broken A 4 pulled
5 Deus Bonus 9 pe 9 came
2 Somme Door QU 2 or
: E ony
: Den ema ns
E Ont conor
E Sec
Son Dies Ouen due
Dom Be =
Be am
Complete the sentences with the correct passive form ofthe verbs in
3 rare sucess „MI be driven. oy developing morte capable of
halengiratie status quo. re)
2 O16 people redrdantastyear. (nate)
3 Oureiiercompanysieme poly recent. ose)
a Ananıeemet ey gern)
5 fom apy ise er het have resigned, (Ge)
6
usa
Some people arg that rg on regen
sty ofleadersip souls
UNIT 5
Job satisfaction
(TEIN LY complet each space in the article with the best word (a, cord).
Herzberg?s Theory of Job Satisfaction
Frederik ting Herzberg (1928200) asa.
anager pesos he Univers o Ua
on testinal forbs wer on bling
fdas prod He Amon for Bs
Nation Hygiene Try’ Acco Le
Ueber five fc nr sfr ard
Sal tation paie
tte seperate
Sess mac So
brackets.
Ms!
eisen
lt
run
te,
3 0 inter D ee 9 anse
2 a) carried 5) broken A 4 pulled
5 Deus Bonus 9 pe 9 came
2 Somme Door QU 2 or
: E ony
: Den ema ns
E Ont conor
E Sec
Son Dies Ouen due
Dom Be =
Be am
Complete the sentences with the correct passive form ofthe verbs in
3 rare sucess „MI be driven. oy developing morte capable of
halengiratie status quo. re)
2 O16 people redrdantastyear. (nate)
3 Oureiiercompanysieme poly recent. ose)
a Ananıeemet ey gern)
5 fom apy ise er het have resigned, (Ge)
6
usa
Some people arg that rg on regen
sty ofleadersip souls
UNITS >> Jon sansracTON
ER wine questions both sentences in exc uo he ves in alles.
1 mom will future success be driven? dire
2 How many 7 mote
3 Whose 7 u vie
a watson 7 note
5 Movi Tombave resign, 0 ome
6 We, en . we
ook tte ist of preparations that have been done or stil need Lo be done
fora staff training sem
1 sign senior ogame A taste)
2 sevidout sear rogunme ———-#_(omerow ana)
3 ook caneence room % Gers marine)
order oder snd notes tomen
5 checkPowePointequoment A Motion)
{6 book aroom or ler a treendotthe wee)
7 form oatneia Gear this mans)
8 plnsochterening 2 Courts meeting)
Now look at these wo exchanges between the seminar organiser and
personal assistant.
Asie senc programme buen designed?
Ba ass designe ost Tes.
2. Ale the seminar programmes been sent out yet?
‘oma hat tnd to be done. Fee o ttomorowaemoon,
Vite similar exchanges forthe other items onthe Uist,
Like the passive, the expression hove/get something done focuses on what
happens and not on the doer of the action.
AL Ist photocopier working?
Ve. had mended yesterday.
{we dint ment usos. Somebody ended for us)
Complete the exchanges with the expression have/get something done
and the verb In brackets.
A Ts OM los ome shabby does
Banane Metelo 900. decorate)
2 A: thoy want acopy ofthe contract In Gem
Bc Right. nha case we bate. inmeate (ronste)
3 kMedeos ont ak agin
se defintely need. m
A As Our alam seems o Pe a wifi m, does
Bts. thik we shou. traut any. Gee)
5 mot suethe ees in sept ai
el why dot you. heck
a
MOM JOVNDNVT
ER wine questions both sentences in exc uo he ves in alles.
1 mom will future success be driven? dire
2 How many 7 mote
3 Whose 7 u vie
a watson 7 note
5 Movi Tombave resign, 0 ome
6 We, en . we
ook tte ist of preparations that have been done or stil need Lo be done
fora staff training sem
1 sign senior ogame A taste)
2 sevidout sear rogunme ———-#_(omerow ana)
3 ook caneence room % Gers marine)
order oder snd notes tomen
5 checkPowePointequoment A Motion)
{6 book aroom or ler a treendotthe wee)
7 form oatneia Gear this mans)
8 plnsochterening 2 Courts meeting)
Now look at these wo exchanges between the seminar organiser and
personal assistant.
Asie senc programme buen designed?
Ba ass designe ost Tes.
2. Ale the seminar programmes been sent out yet?
‘oma hat tnd to be done. Fee o ttomorowaemoon,
Vite similar exchanges forthe other items onthe Uist,
Like the passive, the expression hove/get something done focuses on what
happens and not on the doer of the action.
AL Ist photocopier working?
Ve. had mended yesterday.
{we dint ment usos. Somebody ended for us)
Complete the exchanges with the expression have/get something done
and the verb In brackets.
A Ts OM los ome shabby does
Banane Metelo 900. decorate)
2 A: thoy want acopy ofthe contract In Gem
Bc Right. nha case we bate. inmeate (ronste)
3 kMedeos ont ak agin
se defintely need. m
A As Our alam seems o Pe a wifi m, does
Bts. thik we shou. traut any. Gee)
5 mot suethe ees in sept ai
el why dot you. heck
a
MOM JOVNDNVT
ROM 2OVRONVT
us» Jos saisraction
‘All punctuation has been removed frm the following job advertisement.
Rewrite it with the correct punctuation. Some words will need to be
mz ing!
capitalised.
senate set an an pj anager or 12 on on hic poe fn y tes ná
‘or aabt al aid the wor bank the pet which coeenced Jony his yea
so prove caco of Esas compis mare acl genen rue fr
le lia an platon foca Jerson inser our he jet ile eve
cent oc nv bee oh coy ag wich ame pat and
Responding [EY complete the etter with an appropriate passive form ofthe verbs fom
tojob thedac.
applications EAT
Me Ane Mani Fairerfrade td
Daan ond ‘Denzel House
Fe 5 Connaught u
cie 3 20%. Congetn, Che Cu
Tel oso made
Re: Asian Poke
Father ts patie ote sor Lampe cof a Slee Bos wich non
oa ri on od fn igh yo wh ako pot y Wet 20 Marc
Terry rin Agel ccm wih or !
ey any qu nin te ton cios ls pen he mis
‘ood hese cnn oa os
{fret tng rom yout.
pale
Karen Pon Rardin Ofen
us» Jos saisraction
‘All punctuation has been removed frm the following job advertisement.
Rewrite it with the correct punctuation. Some words will need to be
mz ing!
capitalised.
senate set an an pj anager or 12 on on hic poe fn y tes ná
‘or aabt al aid the wor bank the pet which coeenced Jony his yea
so prove caco of Esas compis mare acl genen rue fr
le lia an platon foca Jerson inser our he jet ile eve
cent oc nv bee oh coy ag wich ame pat and
Responding [EY complete the etter with an appropriate passive form ofthe verbs fom
tojob thedac.
applications EAT
Me Ane Mani Fairerfrade td
Daan ond ‘Denzel House
Fe 5 Connaught u
cie 3 20%. Congetn, Che Cu
Tel oso made
Re: Asian Poke
Father ts patie ote sor Lampe cof a Slee Bos wich non
oa ri on od fn igh yo wh ako pot y Wet 20 Marc
Terry rin Agel ccm wih or !
ey any qu nin te ton cios ls pen he mis
‘ood hese cnn oa os
{fret tng rom yout.
pale
Karen Pon Rardin Ofen
Linking ideas
‘urs + joa samsraction
EA We andrew Hass ely o Karen Poulson.
POUTE REQUESTS. |
es |
Em
[am deg have been serie
| voto conn that do mt accept he post.
: |
en
en
Afyou have any queries, do not hestate te contact me.
Should you require farther assistance please dono estate o contacts,
Ifyou shoud equ addtonal details please wie 1 me.
E Complete each sentence with the best linker (a, bor).
4. Sine... eerybody her, suggest we gt connto business
AED Dow O om
2. Theinvodetion of ur em model as eared production
probe.
2 onto 1) because a tor
3 The sow etn peo ewes ‘urge vestmentsin new
machen
1) because) sce 9 de
A, The ands second album it do very wel hic was
anne,
D oo Ds 9.
5 The project managers sek, there ile chance of enn
mais wk
Ds 5 9 me
$ nn Ur Ccumsanes he CEO had resign,
2. ») See 9 Ommte
Cross out the two explanations which are not correct.
escorte inox Aare used to
2 const eas.
8) reste aus of something
© tec ane, ad formation.
OM 3D¥NONYT
‘urs + joa samsraction
EA We andrew Hass ely o Karen Poulson.
POUTE REQUESTS. |
es |
Em
[am deg have been serie
| voto conn that do mt accept he post.
: |
en
en
Afyou have any queries, do not hestate te contact me.
Should you require farther assistance please dono estate o contacts,
Ifyou shoud equ addtonal details please wie 1 me.
E Complete each sentence with the best linker (a, bor).
4. Sine... eerybody her, suggest we gt connto business
AED Dow O om
2. Theinvodetion of ur em model as eared production
probe.
2 onto 1) because a tor
3 The sow etn peo ewes ‘urge vestmentsin new
machen
1) because) sce 9 de
A, The ands second album it do very wel hic was
anne,
D oo Ds 9.
5 The project managers sek, there ile chance of enn
mais wk
Ds 5 9 me
$ nn Ur Ccumsanes he CEO had resign,
2. ») See 9 Ommte
Cross out the two explanations which are not correct.
escorte inox Aare used to
2 const eas.
8) reste aus of something
© tec ane, ad formation.
OM 3D¥NONYT
YOM JOUNIN
2
A Risk
EN usethe des to complete the crossword puzzle
4 Mu someting, You conser he god and ue
ones inonder a ach addon about 6,2)
8 ur ars, ou gett)
roars ist nom owl ent vey soon andi needs get
seven.)
1 tar Its so wrimportant to: you en grar (00)
2 m ask, pou reduce the chance of arg se y hag its
insane with others, fr sample. (6)
aA sti pollo kt inthe aa 1)
sa sise te.
6 Mani, tive amande. 0)
7 es rs, ou make judgement about based on the
Information at you have. 5
9A isis oa to happen. (6)
Fr Rs
Fr fr F
F
for
‘Complete the verbs with the missing vowels. ll the verbs collocate with
risk).
2 z 3 o
Toms EI
2
A Risk
EN usethe des to complete the crossword puzzle
4 Mu someting, You conser he god and ue
ones inonder a ach addon about 6,2)
8 ur ars, ou gett)
roars ist nom owl ent vey soon andi needs get
seven.)
1 tar Its so wrimportant to: you en grar (00)
2 m ask, pou reduce the chance of arg se y hag its
insane with others, fr sample. (6)
aA sti pollo kt inthe aa 1)
sa sise te.
6 Mani, tive amande. 0)
7 es rs, ou make judgement about based on the
Information at you have. 5
9A isis oa to happen. (6)
Fr Rs
Fr fr F
F
for
‘Complete the verbs with the missing vowels. ll the verbs collocate with
risk).
2 z 3 o
Toms EI
unr» mx
Use these vers to label the four groups In exercise Bas appropriate.
Cases Meet Manage Prat |
Match the following sentence halves.
à ithe alesis pant the CEO \ 2) younever a
retour des
2 Wisaomeendenne | attneriscofbeing opte.
man.
3 Youcawttopetobesuccessttin | @ yours sing your nocains bancs
boss
à twilsaysgaintaryourcomptant | you shuld aon os ae din o
Isunjsted parer
5 vos po estaca, theft ofthe companys atk
6 Ty notta make an on D wom thereof slain ourmers
your sun ply pet, conseñat customers.
sense
Look at the graph, which shows sales of so drinks produced by Kanko.
‘Then undertne the correct adverbs (1-10) inthe text.
Lo Ly Ly Ly
TRATAN
Mt arqueros
Asyoucan sce om Ue grs Bn anna dpi yar or
anio ove: However tbe it quer vs Jaca? po, se our mew
sot Ny rose steal
"forman. o esc roce pres, ssl tren
hop te usd quan ey ns pty shop al e cd oy.
‘hereto sms was asha) Tes sucess id o PE pag
ne elf Sener. We eto arar cote a e al he
station ander ont, bt sales ja eve o Uvas e et to mon
hg ross or Noric us bone ean ates bea 1 0p
rel gran here en gs of posible ecorey a rss apa
‘in ve had moat suo esos do station Nerwih and
tin we worn: rad o handle such cae,
AROMA 39VRONVT
Use these vers to label the four groups In exercise Bas appropriate.
Cases Meet Manage Prat |
Match the following sentence halves.
à ithe alesis pant the CEO \ 2) younever a
retour des
2 Wisaomeendenne | attneriscofbeing opte.
man.
3 Youcawttopetobesuccessttin | @ yours sing your nocains bancs
boss
à twilsaysgaintaryourcomptant | you shuld aon os ae din o
Isunjsted parer
5 vos po estaca, theft ofthe companys atk
6 Ty notta make an on D wom thereof slain ourmers
your sun ply pet, conseñat customers.
sense
Look at the graph, which shows sales of so drinks produced by Kanko.
‘Then undertne the correct adverbs (1-10) inthe text.
Lo Ly Ly Ly
TRATAN
Mt arqueros
Asyoucan sce om Ue grs Bn anna dpi yar or
anio ove: However tbe it quer vs Jaca? po, se our mew
sot Ny rose steal
"forman. o esc roce pres, ssl tren
hop te usd quan ey ns pty shop al e cd oy.
‘hereto sms was asha) Tes sucess id o PE pag
ne elf Sener. We eto arar cote a e al he
station ander ont, bt sales ja eve o Uvas e et to mon
hg ross or Noric us bone ean ates bea 1 0p
rel gran here en gs of posible ecorey a rss apa
‘in ve had moat suo esos do station Nerwih and
tin we worn: rad o handle such cae,
AROMA 39VRONVT
MOM 3OVNONVI
wir = a
Linking ideas.
EI compite sach ofthe following sentences in such away att mens the
same asthe sentence printed before it.
4 Therehas bana steady se nales ce st ise,
Sets. have tien steadily singe la winter.
2. The ove posin shows gradual rase pot,
‘The ves positon shows a prof
3 Treyegeceda male ras ines wi he msoductono! thet ew so a,
They expected ses
Teresa ia growth none electing the group pid spain
overheat ye.
5. NO tr Swed Mancia goup, has noue a sharp sei proto
Erin,
ING, he Suds nancial group, as announced tat.
6 Among anis er was sigh ata mic hares
anglers,
‘Study the following examples:
3 esies gai re and craton terms so gave cause a concern
among ces
2 company long econ, thema, scare reduc eos app
3 Sophia faudes ells coralie ad organised crime ae sens tre
ing actors being he eae ini
A Tina situation pecans Moreover thee hs bees een bad pres
bout poe working caries inthe overseas toes,
5 Terese Ananda sks imoadin addon oa nd aperaaal oes,
ross out the two explanations which are not corre
Theo nasa use
2) rio an ea ato
9) conastideas
9 express the cate lsometrne te reason someting,
ot: hemor and moreover are formol ont: hey en ott tthe ping
rasen,
‘Match the following items. Notice how the linkers are used.
1 Weneederecutveswtocan 0) ation toaredetionnallout
manage strategies property pres.
2. Terearestiivery ewe 2) Fathemore we ned to prtet
investment oportunista ne ures aga negative changes a
region ‘tomer demand
3 Inordrtoinaeaseourmerket | à Morote te government appears t6
store, arco at in se the ution my under conto
our romarin
4 nate needtodotsabays ast | 4) aswell as nanan goad charmes
uptodate infematon out tre ‘fcormuniatin beine the ey
sts we oe ‘ayers in our company.
5 creased cpttonise ratio No) taddonto beng abeto take
the sunvateFourconpany decisive ation nhenerer necessary.
6 Miscortmoihenskofehliwar D) Besides a pola cis toring.
as tre
wir = a
Linking ideas.
EI compite sach ofthe following sentences in such away att mens the
same asthe sentence printed before it.
4 Therehas bana steady se nales ce st ise,
Sets. have tien steadily singe la winter.
2. The ove posin shows gradual rase pot,
‘The ves positon shows a prof
3 Treyegeceda male ras ines wi he msoductono! thet ew so a,
They expected ses
Teresa ia growth none electing the group pid spain
overheat ye.
5. NO tr Swed Mancia goup, has noue a sharp sei proto
Erin,
ING, he Suds nancial group, as announced tat.
6 Among anis er was sigh ata mic hares
anglers,
‘Study the following examples:
3 esies gai re and craton terms so gave cause a concern
among ces
2 company long econ, thema, scare reduc eos app
3 Sophia faudes ells coralie ad organised crime ae sens tre
ing actors being he eae ini
A Tina situation pecans Moreover thee hs bees een bad pres
bout poe working caries inthe overseas toes,
5 Terese Ananda sks imoadin addon oa nd aperaaal oes,
ross out the two explanations which are not corre
Theo nasa use
2) rio an ea ato
9) conastideas
9 express the cate lsometrne te reason someting,
ot: hemor and moreover are formol ont: hey en ott tthe ping
rasen,
‘Match the following items. Notice how the linkers are used.
1 Weneederecutveswtocan 0) ation toaredetionnallout
manage strategies property pres.
2. Terearestiivery ewe 2) Fathemore we ned to prtet
investment oportunista ne ures aga negative changes a
region ‘tomer demand
3 Inordrtoinaeaseourmerket | à Morote te government appears t6
store, arco at in se the ution my under conto
our romarin
4 nate needtodotsabays ast | 4) aswell as nanan goad charmes
uptodate infematon out tre ‘fcormuniatin beine the ey
sts we oe ‘ayers in our company.
5 creased cpttonise ratio No) taddonto beng abeto take
the sunvateFourconpany decisive ation nhenerer necessary.
6 Miscortmoihenskofehliwar D) Besides a pola cis toring.
as tre
ire + mx
IE ead this short text about health and safety inthe workplace.
‘nines ofthe Ines 1-10 here one etr word whch doesnt Some Ines. however
alo score pa ak (7) onthe appropriate In
eters an tr word inthe wie ht wad he space provided.
iting:
Anpleneninga syuemate nea 0 wor sfey wi ee
foca cla egg may organizo and win he sy
rein. A organico ey so anar safety ae’
Company poly an works practice mt et dh fey
never arin hack tt rit, None ld
Be oe potently Jabali tenting Fk ine
rame of cos cating, otto any er pr.
‘Say ads considera mu be with ga pa of he
errang po
pensive won hal nd sey ae a and 10
fer
ern orgia. Th omens o
Describing Jeff Smithson, Staff Restaurant Manager at Kenko talks to Paul, his
events. assistant. Pu the lines of the conversation in the correct order.
A... Pals ther someone hod a ay lin testa restaurant at uch ine
broken elton 36 wells amir head ny A stats what
‘Mary Danson Saprosed, She ced an ambulance stig ay
Apparen on of our atenants had spit sme clan was about to
lean up butoo ae.
Im Per Aout?
arts bar? But how did happen?
Oh ear Poon she boy ur
yeah She's gota ist ald eta hast she ey goed to
have someone ke he around
Paty ty ys. You knw in, do you?
‘That ht es. We he pe somente rear he salad
JO, Jes absolutely Me nee pope Ike her Besides, we must aso make sue
(are uses ore properly warned of wet ras sues
IB Use the information in exercise Dto write Jeff Smithon's e-mailto the
Human Resources Manager. Give detalls of im’ accident (When where/
‘how did it happen? Who Is Mary Dawson? What did she do?)
From: JSmihson@hanke couk
To: MPa kann coke
Subject: Accent restaurant Je Pony
»
DOM JOVADNVT
IE ead this short text about health and safety inthe workplace.
‘nines ofthe Ines 1-10 here one etr word whch doesnt Some Ines. however
alo score pa ak (7) onthe appropriate In
eters an tr word inthe wie ht wad he space provided.
iting:
Anpleneninga syuemate nea 0 wor sfey wi ee
foca cla egg may organizo and win he sy
rein. A organico ey so anar safety ae’
Company poly an works practice mt et dh fey
never arin hack tt rit, None ld
Be oe potently Jabali tenting Fk ine
rame of cos cating, otto any er pr.
‘Say ads considera mu be with ga pa of he
errang po
pensive won hal nd sey ae a and 10
fer
ern orgia. Th omens o
Describing Jeff Smithson, Staff Restaurant Manager at Kenko talks to Paul, his
events. assistant. Pu the lines of the conversation in the correct order.
A... Pals ther someone hod a ay lin testa restaurant at uch ine
broken elton 36 wells amir head ny A stats what
‘Mary Danson Saprosed, She ced an ambulance stig ay
Apparen on of our atenants had spit sme clan was about to
lean up butoo ae.
Im Per Aout?
arts bar? But how did happen?
Oh ear Poon she boy ur
yeah She's gota ist ald eta hast she ey goed to
have someone ke he around
Paty ty ys. You knw in, do you?
‘That ht es. We he pe somente rear he salad
JO, Jes absolutely Me nee pope Ike her Besides, we must aso make sue
(are uses ore properly warned of wet ras sues
IB Use the information in exercise Dto write Jeff Smithon's e-mailto the
Human Resources Manager. Give detalls of im’ accident (When where/
‘how did it happen? Who Is Mary Dawson? What did she do?)
From: JSmihson@hanke couk
To: MPa kann coke
Subject: Accent restaurant Je Pony
»
DOM JOVADNVT
Management styles
TEENA EN inthe grid below, 11 words connected with management qualities or styles
are hidden horizontally o vertical. One has been found for you.
5
E Er
5 ftitefele|ris thle
3 elelamlıls|r olme
El clalrlelilalulolrlvlrln
ifristolchafalelulelilr
slilrlwlalrlv SEIEN
ılolelelelalolelxlulrla
vlnlnlelılelalslılelalı
elalzlılelxlulalalelelı
elılalulalulelsitlolols
«lolalslalnlılselolalı
alulzlolelalalrlılele
s[vlelıluisteliielıtn
EI complete the table with the missing words.
ac E ==
ae a [run
D am
D DT
m
KE complete cach sentence with the most suitable word from exercise 8.
1 Markisnot...9nsociable....nejust doesn't ike hanging out in pubs afer work,
2. Heslnckaom sj tal The aks wore obviously nat atin is
3 Employees ar eto loko, a cap, jos, but ey must remain
{othr employers ting tha remade of employer
A yon planes doce reci set, tis na oat f. forong
legged castors, but o keep maintenance casts do,
5 eue Lo accsea county of beng he soute a cyber
tacks orto ay serious mega. The consequences cou be isos
rat do you mean Maybe yes? Salim wish you were mor. ,
TEENA EN inthe grid below, 11 words connected with management qualities or styles
are hidden horizontally o vertical. One has been found for you.
5
E Er
5 ftitefele|ris thle
3 elelamlıls|r olme
El clalrlelilalulolrlvlrln
ifristolchafalelulelilr
slilrlwlalrlv SEIEN
ılolelelelalolelxlulrla
vlnlnlelılelalslılelalı
elalzlılelxlulalalelelı
elılalulalulelsitlolols
«lolalslalnlılselolalı
alulzlolelalalrlılele
s[vlelıluisteliielıtn
EI complete the table with the missing words.
ac E ==
ae a [run
D am
D DT
m
KE complete cach sentence with the most suitable word from exercise 8.
1 Markisnot...9nsociable....nejust doesn't ike hanging out in pubs afer work,
2. Heslnckaom sj tal The aks wore obviously nat atin is
3 Employees ar eto loko, a cap, jos, but ey must remain
{othr employers ting tha remade of employer
A yon planes doce reci set, tis na oat f. forong
legged castors, but o keep maintenance casts do,
5 eue Lo accsea county of beng he soute a cyber
tacks orto ay serious mega. The consequences cou be isos
rat do you mean Maybe yes? Salim wish you were mor. ,
FI complete ech space inthe atte withthe best word (0
gCTIVE LEADERSHIP
eilig O in vil tu do
u “7 Mn oe cmos nt
“onc cdas ea
ES Le iger E
MES mewimmmeimenen 8
Fee ct mn e mess a &
aa ‘of what it wil and. ‘not very useful in this respect. a
parents Smet rh pa
Beheben keen meer 3
ocriv" ade, fo instance would
nn E © oeste
»
9 prow Dice 9 scene 0 set
3 ¡nop » cate 9 tink © wonder
à comas 9) menée O core À artes
»
»
sent Den 9 ste à change
fist BW summary cousin © em
2 fre fate 9 ero 9) mise
2 weer Des on 9 Since
DEN D ter 9 some @ nen
(Complete the sentences with words or phrases from the box. Use each
‘tem only once.
1 petetnew het be ltr tbe sing But evstaly os here juste
Fda. hac been cancel
2 She wast sre whether go hee MBA at Burngton Cas Data Business
Schoo Eventual she mentor ss thas ane earig option.
3 mat allow ouestatdo the job ae pad do Me ir
Tosi ecology fake the admiro ut oF people obs.
A staff wanto order nen they can set try Ut oie get
manager ta io and en snd ot arert esa
5, Sre became Camera Manager oi at September, ut she lead ke
tha she wo. be bl ttt some sweeping changes.
{6 Our company sens 10 tached to trial lus, whereas tos
nays vee rate and fomaré ba
gCTIVE LEADERSHIP
eilig O in vil tu do
u “7 Mn oe cmos nt
“onc cdas ea
ES Le iger E
MES mewimmmeimenen 8
Fee ct mn e mess a &
aa ‘of what it wil and. ‘not very useful in this respect. a
parents Smet rh pa
Beheben keen meer 3
ocriv" ade, fo instance would
nn E © oeste
»
9 prow Dice 9 scene 0 set
3 ¡nop » cate 9 tink © wonder
à comas 9) menée O core À artes
»
»
sent Den 9 ste à change
fist BW summary cousin © em
2 fre fate 9 ero 9) mise
2 weer Des on 9 Since
DEN D ter 9 some @ nen
(Complete the sentences with words or phrases from the box. Use each
‘tem only once.
1 petetnew het be ltr tbe sing But evstaly os here juste
Fda. hac been cancel
2 She wast sre whether go hee MBA at Burngton Cas Data Business
Schoo Eventual she mentor ss thas ane earig option.
3 mat allow ouestatdo the job ae pad do Me ir
Tosi ecology fake the admiro ut oF people obs.
A staff wanto order nen they can set try Ut oie get
manager ta io and en snd ot arert esa
5, Sre became Camera Manager oi at September, ut she lead ke
tha she wo. be bl ttt some sweeping changes.
{6 Our company sens 10 tached to trial lus, whereas tos
nays vee rate and fomaré ba
|
MOM FOYNONVI
wiry >= MANAGEMENT SS.
WB indicate nat the words in italics efe ton these two articles, as in the
example.
: es
ES ome pc iin ron
‘Woe te Une tts aca fo 49 percent
ide magos ks om hic puise ae
Sa een But ey wake pont 3 prec of
Us mange sent abun
[AUS itn hat sk to promote won
alien ve yr worn ae ing el ack
D ruse wages to mean.
a erez vo en
"um uns eri ring ous o goa
panes sabi ton deca he
es Liz Cope engi cons à
Tone cien as management cosine. To
Sr nenne tt para, god seca.
‘foal esca cv lo he
Fes tre to ae eed work it popu
The et te a an wen.
The amet wheter ner barr aes
[ub lose she wet api But ha
{eso sop compan oc? employees ing
ET
Complete each sentence with the best tinker.
‘ur mansger ees shows ay unerstandng ste work get ontop ofus ander
encourages un. CRIE EN edo ae vey Mii a manage
2 Sas he beer going own for over yr.
require.
Den
D Sue
pS
pole gent
D ato a.
3, Many staff were nappy wth the ay they wet big managed.
they mee sont uesonraie ting the o ases thei
a) sore
D our 9 asides
4 Tediferent management yes whine ea Blended ay vet
the proc was completo everbody satisfac.
2) Tente m dueto 9 ue
5 spec nager as sic there was ie chance of acorns
© Conseguir Das ©) masaiion
6 Tress high mantels the manages empowering sv
De Denn) 9 ovingto
EI cross out the two incorrect explanations.
The sis came karin erase Aare used
2 race ae, a information.
»
tiges
9 exprese cause or the rat of something
MOM FOYNONVI
wiry >= MANAGEMENT SS.
WB indicate nat the words in italics efe ton these two articles, as in the
example.
: es
ES ome pc iin ron
‘Woe te Une tts aca fo 49 percent
ide magos ks om hic puise ae
Sa een But ey wake pont 3 prec of
Us mange sent abun
[AUS itn hat sk to promote won
alien ve yr worn ae ing el ack
D ruse wages to mean.
a erez vo en
"um uns eri ring ous o goa
panes sabi ton deca he
es Liz Cope engi cons à
Tone cien as management cosine. To
Sr nenne tt para, god seca.
‘foal esca cv lo he
Fes tre to ae eed work it popu
The et te a an wen.
The amet wheter ner barr aes
[ub lose she wet api But ha
{eso sop compan oc? employees ing
ET
Complete each sentence with the best tinker.
‘ur mansger ees shows ay unerstandng ste work get ontop ofus ander
encourages un. CRIE EN edo ae vey Mii a manage
2 Sas he beer going own for over yr.
require.
Den
D Sue
pS
pole gent
D ato a.
3, Many staff were nappy wth the ay they wet big managed.
they mee sont uesonraie ting the o ases thei
a) sore
D our 9 asides
4 Tediferent management yes whine ea Blended ay vet
the proc was completo everbody satisfac.
2) Tente m dueto 9 ue
5 spec nager as sic there was ie chance of acorns
© Conseguir Das ©) masaiion
6 Tress high mantels the manages empowering sv
De Denn) 9 ovingto
EI cross out the two incorrect explanations.
The sis came karin erase Aare used
2 race ae, a information.
»
tiges
9 exprese cause or the rat of something
UNIT MANAGEMENT STYLES
af IE pendthetetterofengn blow anderes cut he ne sentence wich
te doesnot fin.
viv
TransChem Ltd
alent 127
MO dape
Des
ert care
Qu compar os he Ing sper of specialty chemical oa wie range of hs in Fern
STE Zara er we me 12 bach Weer employs o many fern vate.
aa ei rrening the nc foo rating, we vio sera gro o mil managers on
e Equ cos he IC mos our sa nn only to prove ie comarca
D Sl au fare the know ofthe indo Engh owed in management a in
mic md
‘One fou na cage bs resummed our college a ne of st, Ca yo pete
Tar fl das four este coors, hs tra du Fa econo ws ha hl.
mangent ok aer citing ctl pel amd gee ater market fing the get
An ter let dto would be apres.
Ane eno nding 10015 manger esr, il natural be ooking or competitive oes anda
Taig bee reat.
rec
Mange) Mange
Now write a suitable reply.
+ thak TarsChr fr ni equi and egress intrest
+ bre induce We vernon Morgan College of English founded 20 years ago / ig
‘ly alormade rguage alain for executes et)
+ mention the trainers and constants iy qualifies ethusiniard etessona
esperes nthe ld et) ane mento ens AGROCHEN i Man an
Petosurin Vlei)
+ erin soi programe (opportunity o mth cal business peop)
+ teta encased prospects
+ ofr 20% scour on couse fees lors group (12% on subsequent runs =
iam of 10)
+ ease onan encouraging and opin ote
a
MOM 39YNONVT
af IE pendthetetterofengn blow anderes cut he ne sentence wich
te doesnot fin.
viv
TransChem Ltd
alent 127
MO dape
Des
ert care
Qu compar os he Ing sper of specialty chemical oa wie range of hs in Fern
STE Zara er we me 12 bach Weer employs o many fern vate.
aa ei rrening the nc foo rating, we vio sera gro o mil managers on
e Equ cos he IC mos our sa nn only to prove ie comarca
D Sl au fare the know ofthe indo Engh owed in management a in
mic md
‘One fou na cage bs resummed our college a ne of st, Ca yo pete
Tar fl das four este coors, hs tra du Fa econo ws ha hl.
mangent ok aer citing ctl pel amd gee ater market fing the get
An ter let dto would be apres.
Ane eno nding 10015 manger esr, il natural be ooking or competitive oes anda
Taig bee reat.
rec
Mange) Mange
Now write a suitable reply.
+ thak TarsChr fr ni equi and egress intrest
+ bre induce We vernon Morgan College of English founded 20 years ago / ig
‘ly alormade rguage alain for executes et)
+ mention the trainers and constants iy qualifies ethusiniard etessona
esperes nthe ld et) ane mento ens AGROCHEN i Man an
Petosurin Vlei)
+ erin soi programe (opportunity o mth cal business peop)
+ teta encased prospects
+ ofr 20% scour on couse fees lors group (12% on subsequent runs =
iam of 10)
+ ease onan encouraging and opin ote
a
MOM 39YNONVT
EA Team building
ES rate the long dcs negative by ang ine covet pre.
E ‘Mind your spelling?
3 : | =
à 5 Aegile 10 ficient
‘which no ae cannot ewe to dese smear’ charter?
IA in each group cross out the word which does not begin witha prefix.
1.9 cocos AS ©) es
2 a) motte 1) mismanagement 9 mico
3 à tases D) Bimontiy 9 oi
am reconnect 9 ones 9 moin
5.9 piananget © premium à prepa
6» item ») tresse 9 indie
M Complete the sentences with the appropriate words remaining in exercise B.
1 ror pinte oot thatthe sa were para. Prearranged,..roganme
dol the real lowest cesos tht he ace hs
2. Seatves who ite mgt ine spin ofr employees ane accused of
3, The nen measures rest employes sutenomy and wit doubt ats
A. tre move owas caen ofa stared vison so as atthe
act ofa people entres state
5 mer nl be some rt changes isthe y out companys ogaisd. ar example
vete songe ‘our mart anales acts,
6 Our pict manager wants us to sua tas. ogress ep
or realy understand y we hve to wo pr Segue
LE correct any sentences in which the phrases in italics are in the wrong order.
Fixed phrases hard ond fast
1 the moment e have no estan aed information out the reorganisation of
regios tia valve cria amour of take and give
any nope Dee at wining nd ing helps tegen ean,
Its tl go and touch eta thy would push ahead ith the an,
Te prosand cons ofa thorughreoransation have been discussed en
6 Byondtegesnensoftheworgaisation ofthe eparment was welcomed he sta
ES rate the long dcs negative by ang ine covet pre.
E ‘Mind your spelling?
3 : | =
à 5 Aegile 10 ficient
‘which no ae cannot ewe to dese smear’ charter?
IA in each group cross out the word which does not begin witha prefix.
1.9 cocos AS ©) es
2 a) motte 1) mismanagement 9 mico
3 à tases D) Bimontiy 9 oi
am reconnect 9 ones 9 moin
5.9 piananget © premium à prepa
6» item ») tresse 9 indie
M Complete the sentences with the appropriate words remaining in exercise B.
1 ror pinte oot thatthe sa were para. Prearranged,..roganme
dol the real lowest cesos tht he ace hs
2. Seatves who ite mgt ine spin ofr employees ane accused of
3, The nen measures rest employes sutenomy and wit doubt ats
A. tre move owas caen ofa stared vison so as atthe
act ofa people entres state
5 mer nl be some rt changes isthe y out companys ogaisd. ar example
vete songe ‘our mart anales acts,
6 Our pict manager wants us to sua tas. ogress ep
or realy understand y we hve to wo pr Segue
LE correct any sentences in which the phrases in italics are in the wrong order.
Fixed phrases hard ond fast
1 the moment e have no estan aed information out the reorganisation of
regios tia valve cria amour of take and give
any nope Dee at wining nd ing helps tegen ean,
Its tl go and touch eta thy would push ahead ith the an,
Te prosand cons ofa thorughreoransation have been discussed en
6 Byondtegesnensoftheworgaisation ofthe eparment was welcomed he sta
US +» TEAM BUILDING
Complete the sentences with he correct phrase from the box.
rer app and demand
res and reglas stocks and shares
peace nd quie estrone
1 Ouen People Sls Seria wi be hein Marton, far fom he. este.
and bustle. of Budapest ty centre.
2 Tepanicpants wiley. ofthe counts ater ahecic week
3 new economic theo proposes that he las. „an obs
| Same ofthe best ams ae blk aera pall processo.
$5, More and mare people Ines er savings in
$ Treten ne nroducesso many. upon his appointment ci at
mate hn very popular ta
Coot te best ay complete the echanges elon
A cent oder
Pme onto at y ey
à roces
y mth test
Osos one esse.
2 A pioneer st som ens
pas
am
à du Imerrenmanenermeneen
ar:
3 eyed on pen ty th
pr
nr frere
apago
«etsy eo uw eins ti.
Dore mn
sine
Sarre
D seat Je
9 mate
»
ROM ZOVNONYT
Complete the sentences with he correct phrase from the box.
rer app and demand
res and reglas stocks and shares
peace nd quie estrone
1 Ouen People Sls Seria wi be hein Marton, far fom he. este.
and bustle. of Budapest ty centre.
2 Tepanicpants wiley. ofthe counts ater ahecic week
3 new economic theo proposes that he las. „an obs
| Same ofthe best ams ae blk aera pall processo.
$5, More and mare people Ines er savings in
$ Treten ne nroducesso many. upon his appointment ci at
mate hn very popular ta
Coot te best ay complete the echanges elon
A cent oder
Pme onto at y ey
à roces
y mth test
Osos one esse.
2 A pioneer st som ens
pas
am
à du Imerrenmanenermeneen
ar:
3 eyed on pen ty th
pr
nr frere
apago
«etsy eo uw eins ti.
Dore mn
sine
Sarre
D seat Je
9 mate
»
ROM ZOVNONYT
NOM 9VNONVT
ream sun
EI complete these sentences in the best way.
1 0) Paulmusthavelehtthe ofc ur A) Hielo bee
D) Faucannavele te een 02) Ica hampa
2 9) oncarthavefssdhis report 1) heat working on noter poe.
D) Bon must are ished nis reon~ 2). neon started is nori
3 3) Youcovthoedeletedthat ie). lave seared the dar.
9) Yourshthave deletedsharfle~ 2) aliefles ons de ac reason
à 9 sueandkanmasthne adarom= 4) theyhardy tico exchoter anymore,
D) SueandKenmayhaehod ron 2) but not vey ihe it
5 2) teustnavevcenatovansomina~ 1) the tan ook completa rios
9) teasthavebeenataugh sominr— 2) the parlant were such rie people.
Match these sentence halves.
1 posa, do at day. ke 2 oferyouhave Werte trea
ee ey
(cet ans he session ds saone you sense conic
cto mean ©) defor youreet tem las
3 Meme ris te tem,
A seams pln common sense to © by tete e steam sete
Amanda ont. Veras
5 Tine nthe nent seminar ©) do cncouragetankane open
temo dieu
6 Wsazoodideato dont ho D whieyouwite the report
‘ach dun members
E complete sentence te ae tens rom the ox
À Wewsethe ve nte aliens expres
2. Note hat ae those ders, we sea terse toreteroive
Read Jeff Bagteys e-mail tothe Sales Manager, Ron Fox, about a senior
member ofthe sales team.
From: ot Booey
te Fon Fox
Subject: Confidential -Probios wi ane stat
on,
ina alta ass about Alan Carter? Evry secre day hear somone
ampli au in far one reson or anor Wha’ gang en in o alos
‘wa? Goud you investigate?
id ut what's wong wih hn. So eu can pui ack on rack,
Koop me posted
set
ream sun
EI complete these sentences in the best way.
1 0) Paulmusthavelehtthe ofc ur A) Hielo bee
D) Faucannavele te een 02) Ica hampa
2 9) oncarthavefssdhis report 1) heat working on noter poe.
D) Bon must are ished nis reon~ 2). neon started is nori
3 3) Youcovthoedeletedthat ie). lave seared the dar.
9) Yourshthave deletedsharfle~ 2) aliefles ons de ac reason
à 9 sueandkanmasthne adarom= 4) theyhardy tico exchoter anymore,
D) SueandKenmayhaehod ron 2) but not vey ihe it
5 2) teustnavevcenatovansomina~ 1) the tan ook completa rios
9) teasthavebeenataugh sominr— 2) the parlant were such rie people.
Match these sentence halves.
1 posa, do at day. ke 2 oferyouhave Werte trea
ee ey
(cet ans he session ds saone you sense conic
cto mean ©) defor youreet tem las
3 Meme ris te tem,
A seams pln common sense to © by tete e steam sete
Amanda ont. Veras
5 Tine nthe nent seminar ©) do cncouragetankane open
temo dieu
6 Wsazoodideato dont ho D whieyouwite the report
‘ach dun members
E complete sentence te ae tens rom the ox
À Wewsethe ve nte aliens expres
2. Note hat ae those ders, we sea terse toreteroive
Read Jeff Bagteys e-mail tothe Sales Manager, Ron Fox, about a senior
member ofthe sales team.
From: ot Booey
te Fon Fox
Subject: Confidential -Probios wi ane stat
on,
ina alta ass about Alan Carter? Evry secre day hear somone
ampli au in far one reson or anor Wha’ gang en in o alos
‘wa? Goud you investigate?
id ut what's wong wih hn. So eu can pui ack on rack,
Koop me posted
set
wre >> TeAmaunoinG
summarise the notes Ron took during is interviews with is staff to
Samplete section o the e-mail below.
“yh dua late for esting? Wel ever ge ay
js beenesehe hat more op
and gg oe wrth ating!
“Than my name fund og, but that reason to el
me ep Back here come fom! ino depreted]
ont len!
Mea dig dist te worth omeone what re
rosea?
A nico chap deep inde, To dire though Some of us
Bod him rod even?
Ms hr aes ira man worl and that ror itp!
MEL mid halo ech meeting Lie he doy ave Sime
Ve make as many call of he det
1 hadthe cheek o ak me by mera home lashing
‘fer the de!
He doer nt pape ersgget he tte
From: Ron Fox
Me sot Bagiey
abject: Camps about Alan Cater
ar
ant rene at ho probloms with ln ad gone rar
"you rag, have lokos it the mater Fr 111 ie coMagues win tho tam,
‘enon haa along cul win him, Final, on th bas of be forma gathered, row
oro conciso
1 Feedback rom the team members
Tra Comments mado y slo staf res round res areas:
2
»
a
2, Feedback ram Alan
‘eo ts Alan, o aa ho was ‘pebaby not the most act person on ar,
Boat femal opus, ut ines is atudo ae mistaken er does
(tai lc of punctual, he explained ho made more cals every ay than anyone die,
[Rite complained about what ho eld tha agrossvonoss and compeñtivones' of ho
"OP sales tl, and sald ho ound ft 1 make Nea ar mg
3, Sonctusios and recommendations
rep on hand. ome ofthe complaints about Alan seem jste I para, ne was
RENE for is racist and sexist romarks ae os. have no doubt, However, haha an
"he department, and extomely commited o cr company.
A
hand iia at or ae pro iin ee 2 wl and
eis won par stc
ae 10 recommend that part of our budget be put aside forthe whole sales team to altend
Es
of im butin seminar admin stl tended ns year
AROMA 39VNONVT
summarise the notes Ron took during is interviews with is staff to
Samplete section o the e-mail below.
“yh dua late for esting? Wel ever ge ay
js beenesehe hat more op
and gg oe wrth ating!
“Than my name fund og, but that reason to el
me ep Back here come fom! ino depreted]
ont len!
Mea dig dist te worth omeone what re
rosea?
A nico chap deep inde, To dire though Some of us
Bod him rod even?
Ms hr aes ira man worl and that ror itp!
MEL mid halo ech meeting Lie he doy ave Sime
Ve make as many call of he det
1 hadthe cheek o ak me by mera home lashing
‘fer the de!
He doer nt pape ersgget he tte
From: Ron Fox
Me sot Bagiey
abject: Camps about Alan Cater
ar
ant rene at ho probloms with ln ad gone rar
"you rag, have lokos it the mater Fr 111 ie coMagues win tho tam,
‘enon haa along cul win him, Final, on th bas of be forma gathered, row
oro conciso
1 Feedback rom the team members
Tra Comments mado y slo staf res round res areas:
2
»
a
2, Feedback ram Alan
‘eo ts Alan, o aa ho was ‘pebaby not the most act person on ar,
Boat femal opus, ut ines is atudo ae mistaken er does
(tai lc of punctual, he explained ho made more cals every ay than anyone die,
[Rite complained about what ho eld tha agrossvonoss and compeñtivones' of ho
"OP sales tl, and sald ho ound ft 1 make Nea ar mg
3, Sonctusios and recommendations
rep on hand. ome ofthe complaints about Alan seem jste I para, ne was
RENE for is racist and sexist romarks ae os. have no doubt, However, haha an
"he department, and extomely commited o cr company.
A
hand iia at or ae pro iin ee 2 wl and
eis won par stc
ae 10 recommend that part of our budget be put aside forthe whole sales team to altend
Es
of im butin seminar admin stl tended ns year
AROMA 39VNONVT
IOMA 39VNONVT
9
Raising finance
EN complete each sentence with he best word m the box.
notas adminis AH voran DIE angel as
Am stats Tnsaments ove” sake_Dankrupiey pipe
A Venture. cp pearl ter for money that stent te someone when
2. Casters not pain tne caused a majo ble,
2 Repayment ofthe lan ie ten ste mon inte,
A Sumsingh BUT es sein of ts 30% in kommer ane
$5, The manager sd wouidbe distri e lb were o be wound pater than
sor asthe ives would go aut of contact.
6 Tre EU len awards developer twits poor mentes
7 me Let oil amount taco, exuding ay interes.
8 Wooten esos initbecause of ash flow problems,
9 Thlecompany as. of Eo ion ad bles of £49 min
10 They weeinarens it 41h heme was reposo,
12 less the stuson improves drama ou company lt be fred ie
12 Weoflered the 10% har te pois ac seatonthe board
láser
EI choose the best word (a, borc)to complete each space in the article,
Sources of finance
‘Wht oyu ed comida cong te sac of pw burns ance?
‘Ake conte aan tenn EU). and eto ener nd race ae
dhe bans
‘The main dias bien Werd money (6) amd ety ae at wi db. baker eq
"ayes and capital pren, and owed ney sly soe et
‘Sic othe onal at of Slr det, A ak ao hs be power pce
‘ase am Seto it edie o pa ets or
prop deci
Troon, investor tate ko le ike rare, ie y
‘rt on papi in eg be Fandom re sl tity
Fe era is sing ane ors company to vo pois the tieso excessively igh
Inorg, wiht amer ing te apt Ts wiles at he nant
FF of te compen het a pal eve
9
Raising finance
EN complete each sentence with he best word m the box.
notas adminis AH voran DIE angel as
Am stats Tnsaments ove” sake_Dankrupiey pipe
A Venture. cp pearl ter for money that stent te someone when
2. Casters not pain tne caused a majo ble,
2 Repayment ofthe lan ie ten ste mon inte,
A Sumsingh BUT es sein of ts 30% in kommer ane
$5, The manager sd wouidbe distri e lb were o be wound pater than
sor asthe ives would go aut of contact.
6 Tre EU len awards developer twits poor mentes
7 me Let oil amount taco, exuding ay interes.
8 Wooten esos initbecause of ash flow problems,
9 Thlecompany as. of Eo ion ad bles of £49 min
10 They weeinarens it 41h heme was reposo,
12 less the stuson improves drama ou company lt be fred ie
12 Weoflered the 10% har te pois ac seatonthe board
láser
EI choose the best word (a, borc)to complete each space in the article,
Sources of finance
‘Wht oyu ed comida cong te sac of pw burns ance?
‘Ake conte aan tenn EU). and eto ener nd race ae
dhe bans
‘The main dias bien Werd money (6) amd ety ae at wi db. baker eq
"ayes and capital pren, and owed ney sly soe et
‘Sic othe onal at of Slr det, A ak ao hs be power pce
‘ase am Seto it edie o pa ets or
prop deci
Troon, investor tate ko le ike rare, ie y
‘rt on papi in eg be Fandom re sl tity
Fe era is sing ane ors company to vo pois the tieso excessively igh
Inorg, wiht amer ing te apt Ts wiles at he nant
FF of te compen het a pal eve
NITO + Raising rane
Sepi
ay sas o eis,
Sette
a ms
Sut vasa
“amer of Dane by Linéco would ay
NEWS DIGEST
Neots eda it tent 101. encre
ik wh Lids he sof Deore colin tes
‘aso Dele ria any ansaid e
veal pos
EI Complete the two texts with the prepositions given in the boxes.
3 9 sae De 9 an
2.0 interest De 9 ashton
3.0 end 9 anales 9 bankers
4a) reia 2) Seen 9 aéinisaton
5 a) depends D denosis ©) eto
6 2 cuis D se 9 venue
7 a sets D pros à ts
8 a) moine D) tn 9 sue
9 a) shoe De à ose
Indicate where the missing prepositions belong.
Dependent 1 remata ro suspicious Aa the sstem’taccoftranspeency 2) 0f
prepositions hc backs have lost sone after nuance A Bcepuains. 0 over
2 Merise cmpeionine ovingmarkettighsgeed O fer
3 Somecvecatvesnvledthe de ae tatthecompettion @ in
autores air nidted bythe complet su. oof
& Terasse ihatwenkmansgemertwastageriobumetne fr
conflit campa ao
5 Astnecampay haha sing ropery vices, som sures Mon
woe they begs.
6 Pune protesthe cost of energy ssmeilasworesheimpuch D. about
Press ani, refoxiggoernmenstochinkhard Daba
haut wt ne response shoul be Bon
‘one ego carmakers is considering permanent
“Tae prop felons spat of coming by sale:
"Pe usos. ‘vated e inc of be governs rer nd
Papa amago Ecco espia shai
aa, pact
oping these cr mates
ve wold
i et o, ut beet
bcs. cot don emcee
Anyem. i pcs wuld mas cs
‘nly oc cope any oer commis
‘esi Carmatess nave until December to comply
oe prennent enero ea prác
7
OM 29VRONVT
Sepi
ay sas o eis,
Sette
a ms
Sut vasa
“amer of Dane by Linéco would ay
NEWS DIGEST
Neots eda it tent 101. encre
ik wh Lids he sof Deore colin tes
‘aso Dele ria any ansaid e
veal pos
EI Complete the two texts with the prepositions given in the boxes.
3 9 sae De 9 an
2.0 interest De 9 ashton
3.0 end 9 anales 9 bankers
4a) reia 2) Seen 9 aéinisaton
5 a) depends D denosis ©) eto
6 2 cuis D se 9 venue
7 a sets D pros à ts
8 a) moine D) tn 9 sue
9 a) shoe De à ose
Indicate where the missing prepositions belong.
Dependent 1 remata ro suspicious Aa the sstem’taccoftranspeency 2) 0f
prepositions hc backs have lost sone after nuance A Bcepuains. 0 over
2 Merise cmpeionine ovingmarkettighsgeed O fer
3 Somecvecatvesnvledthe de ae tatthecompettion @ in
autores air nidted bythe complet su. oof
& Terasse ihatwenkmansgemertwastageriobumetne fr
conflit campa ao
5 Astnecampay haha sing ropery vices, som sures Mon
woe they begs.
6 Pune protesthe cost of energy ssmeilasworesheimpuch D. about
Press ani, refoxiggoernmenstochinkhard Daba
haut wt ne response shoul be Bon
‘one ego carmakers is considering permanent
“Tae prop felons spat of coming by sale:
"Pe usos. ‘vated e inc of be governs rer nd
Papa amago Ecco espia shai
aa, pact
oping these cr mates
ve wold
i et o, ut beet
bcs. cot don emcee
Anyem. i pcs wuld mas cs
‘nly oc cope any oer commis
‘esi Carmatess nave until December to comply
oe prennent enero ea prác
7
OM 29VRONVT
1 though he ol approach hod ts stents, became an excuse À For
king te tu lors tre court ned
| cn muse race
| E toser missing prepstionin ech sentence.
erre compan Kind ar AN ont
3 Such buybacks ae o implemented, though many compare av coge
‘The EO seee company would concentre cursi acuso
U's ntratinaivsnn accounts st 23% es.
se rating space salguar ts owing emo
Seva govern
ok Crete impor.
PEA EN ico sosa
Emphasisingl 4 Ampasnancasee à Andres mass en.
9) becoming very dependent an leer,
takeout fan youkom ou eat
Mod he payment.
MOM 29VNONVT
2 mtone id tae he
3 meverbefore have somany
prete
a uncernorumstmesshouténe | asso aisanforcosm surgery
5 Onnotcountsruté you 4) torange ons er the phone.
6 Anoimeiste Nstryofhe D eto there
‘ompsy dire end
ED Cross out ne two incorrect explanations.
soci wor deri uted int sie sentencs I une Ain deta
2 exwessiineretons D} addenphasis 0 sound more rem
Read this short text about European tx havens.
inst fe ines 1-15 thse ne extra mar whieh ot Sore es,
meer ae care.
| Kane are puta (en th opa ne
there san era wo he ne, ite at os pac ro.
nk an Goal ios war bes oca rot A ef
un ne lt lds (o main em ava do publica pei 2 18%,
Unionsving discs, eased come mi fein Jul 3 $
ehe dios, nannten ani EU menber ses ia,
toner do leva cb) a man tat sigs nome 5
sie El ihr ide o run she aora. 6
‘he ifoonation vil De fandad to heran er e ccoo 7 e
ceda evens ht canbe compare wih wat a dar ot es
Serica o
agents fc cae iron ds ing ffs tem sepsis. 10
comet acc avi accounts. Or pet of ica 1
vides, person nd ss ma oido the ving come aan
"e ala eses y dite which may ory ple miens 13
se orp at = ve y ik npc toy bo re
im che iso nc eee cui UK ES
ER
king te tu lors tre court ned
| cn muse race
| E toser missing prepstionin ech sentence.
erre compan Kind ar AN ont
3 Such buybacks ae o implemented, though many compare av coge
‘The EO seee company would concentre cursi acuso
U's ntratinaivsnn accounts st 23% es.
se rating space salguar ts owing emo
Seva govern
ok Crete impor.
PEA EN ico sosa
Emphasisingl 4 Ampasnancasee à Andres mass en.
9) becoming very dependent an leer,
takeout fan youkom ou eat
Mod he payment.
MOM 29VNONVT
2 mtone id tae he
3 meverbefore have somany
prete
a uncernorumstmesshouténe | asso aisanforcosm surgery
5 Onnotcountsruté you 4) torange ons er the phone.
6 Anoimeiste Nstryofhe D eto there
‘ompsy dire end
ED Cross out ne two incorrect explanations.
soci wor deri uted int sie sentencs I une Ain deta
2 exwessiineretons D} addenphasis 0 sound more rem
Read this short text about European tx havens.
inst fe ines 1-15 thse ne extra mar whieh ot Sore es,
meer ae care.
| Kane are puta (en th opa ne
there san era wo he ne, ite at os pac ro.
nk an Goal ios war bes oca rot A ef
un ne lt lds (o main em ava do publica pei 2 18%,
Unionsving discs, eased come mi fein Jul 3 $
ehe dios, nannten ani EU menber ses ia,
toner do leva cb) a man tat sigs nome 5
sie El ihr ide o run she aora. 6
‘he ifoonation vil De fandad to heran er e ccoo 7 e
ceda evens ht canbe compare wih wat a dar ot es
Serica o
agents fc cae iron ds ing ffs tem sepsis. 10
comet acc avi accounts. Or pet of ica 1
vides, person nd ss ma oido the ving come aan
"e ala eses y dite which may ory ple miens 13
se orp at = ve y ik npc toy bo re
im che iso nc eee cui UK ES
ER
complete each space inthis fax requesting payment ofan overdv invole
‘nth the correct form of averb fom the box.
UND >> RAISING FACE
Adria Wines
10 Tap tle Te
131000 Foie
Meng
SMILE NUMBER: 4051 1 642284
eo fo Ghia Debacker, Vis & Ligues
Megat mue Asset 1040 Bes Bego
Feber: 2268998078.
amber o pages inc
is page: TWO
eae Me Petri
Wen regret. ahve o, 2 you at pment fhe tag voce Iso
ame seve aan on einer before e
aa Jan oe opa,
Coat yoo pate er paymen be vit ame
Ky
FR
ae
Geet Cotter
Inyo no. GOODS
too se nk Pace per ant Tot
Vac Qui R Wie ros me em
Kise Spa Wie Wie POKSS D ES exo
Gru a: EL
psc 20F2
I usetne following notes to write Mr Debackers reply to Mr Lic.
+ scknoedge receipt of tx
+ onericampiete oy the whites and)
+ nator cet of dele
+ hpaynentas soon goods are recived
+ prompt einey essen sen fhe years porn
MOM 3OVNONVT
‘nth the correct form of averb fom the box.
UND >> RAISING FACE
Adria Wines
10 Tap tle Te
131000 Foie
Meng
SMILE NUMBER: 4051 1 642284
eo fo Ghia Debacker, Vis & Ligues
Megat mue Asset 1040 Bes Bego
Feber: 2268998078.
amber o pages inc
is page: TWO
eae Me Petri
Wen regret. ahve o, 2 you at pment fhe tag voce Iso
ame seve aan on einer before e
aa Jan oe opa,
Coat yoo pate er paymen be vit ame
Ky
FR
ae
Geet Cotter
Inyo no. GOODS
too se nk Pace per ant Tot
Vac Qui R Wie ros me em
Kise Spa Wie Wie POKSS D ES exo
Gru a: EL
psc 20F2
I usetne following notes to write Mr Debackers reply to Mr Lic.
+ scknoedge receipt of tx
+ onericampiete oy the whites and)
+ nator cet of dele
+ hpaynentas soon goods are recived
+ prompt einey essen sen fhe years porn
MOM 3OVNONVT
IOMA 39VNONVT
ATX Customer service
Choose he best word (o, , cor) to complete each space nthe article.
CUSTOMER SERVICE
‘ey nem roe cer emia
No mui what a company does it ie always inthe business of ..Pteviding.,»
‘ster sev yw he a ok ota a ig wel cba pone
an ofthe common eames ab le bland
in csm sei Also open e ar ad derstand a
‘hve a icon wan ad sgl Beh nv cut es
‘inn for ange an amples
Copies wih alo view Corr coca an are
‘et tein basis ny ey ago o sc ng ir fe
einer More ey wil uly end pong ma ma
Spies pol nes ey Resp inercia new pce
Ferre Freins.
Steel compr, Baer he ne ac hi rte hain y's
ey compo mance bing ge iit tg enh eye
voor ave become au mee. es mi a
‘Oe te ys to cs ara company doo ct mess ol
tenen ween margen and rpc Ths vary die
[ite tune eur As mater, copy wis odo work
ec pa Fate ve
1 ED De dim 9 cing
2000 or PT as
30 do Mund time a
4 Dom Dogue 9 Must
sde demand One le
cum Ban ten! © nut
an N a om om
8 Dont esos A colon). demanding
9 done D pos ml dere
10 9 ce oe pr Hm
Replace the pats in italics withthe correct form of anidlomatic expression
from the box.
sonne ins (oie) te BETETE To get me baton othe blew
togelstaigtt the OL pass e bck. Tor somebody of
Logotheesta mie "o ala! ace puposes
1 intended tote the maragera ot of customers hd comping ut she mas na
hry and complete forgot St lipped my mind.
2 you re Sisa wt ter sevice, do estate, tak about it icy ad
tether wnat soe compensation ys expe
ATX Customer service
Choose he best word (o, , cor) to complete each space nthe article.
CUSTOMER SERVICE
‘ey nem roe cer emia
No mui what a company does it ie always inthe business of ..Pteviding.,»
‘ster sev yw he a ok ota a ig wel cba pone
an ofthe common eames ab le bland
in csm sei Also open e ar ad derstand a
‘hve a icon wan ad sgl Beh nv cut es
‘inn for ange an amples
Copies wih alo view Corr coca an are
‘et tein basis ny ey ago o sc ng ir fe
einer More ey wil uly end pong ma ma
Spies pol nes ey Resp inercia new pce
Ferre Freins.
Steel compr, Baer he ne ac hi rte hain y's
ey compo mance bing ge iit tg enh eye
voor ave become au mee. es mi a
‘Oe te ys to cs ara company doo ct mess ol
tenen ween margen and rpc Ths vary die
[ite tune eur As mater, copy wis odo work
ec pa Fate ve
1 ED De dim 9 cing
2000 or PT as
30 do Mund time a
4 Dom Dogue 9 Must
sde demand One le
cum Ban ten! © nut
an N a om om
8 Dont esos A colon). demanding
9 done D pos ml dere
10 9 ce oe pr Hm
Replace the pats in italics withthe correct form of anidlomatic expression
from the box.
sonne ins (oie) te BETETE To get me baton othe blew
togelstaigtt the OL pass e bck. Tor somebody of
Logotheesta mie "o ala! ace puposes
1 intended tote the maragera ot of customers hd comping ut she mas na
hry and complete forgot St lipped my mind.
2 you re Sisa wt ter sevice, do estate, tak about it icy ad
tether wnat soe compensation ys expe
‘nro =» customer SERGE
3, When me ae sre we arto Dame fora problem cu pole ever aria
resposibiy.
1 oi gere Hote They have acatar caging for too much
5, isnot rough jst toconpensste customers when the: oni ar Josie
Were tied the el sue ofthe problem o make Sue does happen ag
6 non i they ease ont that he ideo had beuah woes working rane,
"ote ale rase gee replacement, Tra ashe st sess of
7. warts urd and they het lin me arelacenert. We were lost
msandentendg nc ter
8 plis are ein the ight mayb once again making species for to
se probe nd nd thi woking dues to mama palit ines to
minnie to sa lcasomes
Complete the sentences with a gerund from the box.
DT EE TE]
1 ater. listening... 0 ine customers compl we ty to suggest a number
2 Shenad mentored as usar cr aperos ble
3 Theybasety série acompa.
8e make pont fot Ans cstomer of he ie ut ques
5 Weinontt tnt ard ple away makes à god impression.
6 nceasig racation may mean on ena taf atthe weekend,
Complete exch sentence so that It means the same as the sentence just
before it. Use a gerund each time.
2 You wort gover ai you don saw yaur customers compl
souwartgoverterwihon dealing with your customers. complaints
2. We spend aotot money on ving, ans aspect ag
We doin
3. Qvething2hey carping about athe tine was our pres,
“toy sever ceased
4 They sid they iat overcharges
They died
5d hk is a goodie to promise too muchto the castor
¿nome haut ai
{6 tm sony take he customs sóc seo rau
Inwhich ofthe six sentences above could an infinitive be used instead of a
gerund?
a
MOM 39¥NONYT
3, When me ae sre we arto Dame fora problem cu pole ever aria
resposibiy.
1 oi gere Hote They have acatar caging for too much
5, isnot rough jst toconpensste customers when the: oni ar Josie
Were tied the el sue ofthe problem o make Sue does happen ag
6 non i they ease ont that he ideo had beuah woes working rane,
"ote ale rase gee replacement, Tra ashe st sess of
7. warts urd and they het lin me arelacenert. We were lost
msandentendg nc ter
8 plis are ein the ight mayb once again making species for to
se probe nd nd thi woking dues to mama palit ines to
minnie to sa lcasomes
Complete the sentences with a gerund from the box.
DT EE TE]
1 ater. listening... 0 ine customers compl we ty to suggest a number
2 Shenad mentored as usar cr aperos ble
3 Theybasety série acompa.
8e make pont fot Ans cstomer of he ie ut ques
5 Weinontt tnt ard ple away makes à god impression.
6 nceasig racation may mean on ena taf atthe weekend,
Complete exch sentence so that It means the same as the sentence just
before it. Use a gerund each time.
2 You wort gover ai you don saw yaur customers compl
souwartgoverterwihon dealing with your customers. complaints
2. We spend aotot money on ving, ans aspect ag
We doin
3. Qvething2hey carping about athe tine was our pres,
“toy sever ceased
4 They sid they iat overcharges
They died
5d hk is a goodie to promise too muchto the castor
¿nome haut ai
{6 tm sony take he customs sóc seo rau
Inwhich ofthe six sentences above could an infinitive be used instead of a
gerund?
a
MOM 39¥NONYT
AROMA 39VNONVT
‘trio »» cusronenssance
EA cictethe correct form(s) ofthe verb in the text.
NEWS DIGEST
A Dean, a eos ring arche testers
Shows tn das ead ol 1/48 99 ot Gran as may on
scene ei prove Del enous poi o pri prog
come ls ee o eri.
isensune 1 ence sar that tomes cine till o tame and Us ıhr
cs a sa. Mos pol rer ce sare ang ei
ony pens ants ea m ven hm, eae an,
ia. Delos were wh uae tra ce dere
STE] sedis ster et tos emanations
Editing!
In most fie nes 1-1 ers on ara mor ic oes mt Some nes,
onevee re ca
fa ies care, puc) the space provides,
here san eta word ne ine, te tht wen space
Pandy some ae ey e What eit
cen eu
"ean spr at ge tea 1 Y,
rie perl sing he ere li es D er
pam breed cuco aaron, eens o 3
Sr fe ir, ane the nal phancs wea 108 | à
and une ceso iinet ecos, Anwen 5
om mer, coso eco il de 6
arsed in mate of hoarse dns ey af, dy 5
compar metes Mes, y mus bo esp: beet 10
lato are re rep ten de waa BI
er dA hoe problems nb ied squid: 2
One hinges a companies wink ar dic
sil os me qui 1
Letters of [El nscrambe te sentences ad resorder them to make two diferent eters
complaint. ofcampleit Write the sentence number inthe ble
As mater af tte Dove noice was stc o 10 October sc Ie dys
ltr our ner ha been ec,
2 As aezu wil ave o consider hang y super unless you can quant
‘hat sien ers wnt happenapsinin the fre
3 Asusia we pldbybank arse
A, Ger tne thes eros hve haan averse eet on ur production sis
$, Funbetocurteepkan al hs mori, am wing to compan about a number
ame mic ve ther isis or ts e abone ode,
‘trio »» cusronenssance
EA cictethe correct form(s) ofthe verb in the text.
NEWS DIGEST
A Dean, a eos ring arche testers
Shows tn das ead ol 1/48 99 ot Gran as may on
scene ei prove Del enous poi o pri prog
come ls ee o eri.
isensune 1 ence sar that tomes cine till o tame and Us ıhr
cs a sa. Mos pol rer ce sare ang ei
ony pens ants ea m ven hm, eae an,
ia. Delos were wh uae tra ce dere
STE] sedis ster et tos emanations
Editing!
In most fie nes 1-1 ers on ara mor ic oes mt Some nes,
onevee re ca
fa ies care, puc) the space provides,
here san eta word ne ine, te tht wen space
Pandy some ae ey e What eit
cen eu
"ean spr at ge tea 1 Y,
rie perl sing he ere li es D er
pam breed cuco aaron, eens o 3
Sr fe ir, ane the nal phancs wea 108 | à
and une ceso iinet ecos, Anwen 5
om mer, coso eco il de 6
arsed in mate of hoarse dns ey af, dy 5
compar metes Mes, y mus bo esp: beet 10
lato are re rep ten de waa BI
er dA hoe problems nb ied squid: 2
One hinges a companies wink ar dic
sil os me qui 1
Letters of [El nscrambe te sentences ad resorder them to make two diferent eters
complaint. ofcampleit Write the sentence number inthe ble
As mater af tte Dove noice was stc o 10 October sc Ie dys
ltr our ner ha been ec,
2 As aezu wil ave o consider hang y super unless you can quant
‘hat sien ers wnt happenapsinin the fre
3 Asusia we pldbybank arse
A, Ger tne thes eros hve haan averse eet on ur production sis
$, Funbetocurteepkan al hs mori, am wing to compan about a number
ame mic ve ther isis or ts e abone ode,
ur
{6 am sor toe tenn you at this the thie me we have bc occasion
tocompaine such males.
7, esse od enclosed detallo Isto th mis
doy tes,
8 We close co ola statement fom aut barkcontaning ot payment was
indeed mate
9. Hope you ithe te necessary acon reat this matter pee.
10 we wou aise yout heck you record cea
14 win reference our rem of
een made
es tems to shat on oor as
recrues
Camplainstet [5
eave
eiytos ii T
seminderiogey | |
‘Complete this reply to the complaint about delivery in exercise 8.
BEEBOP FOOTWEAR - Wholesale & Retail
Fer CM SHC
ese Me Hopkins
angetan pie
Ouest nave ben et rose ey o deli sn lg mb
‘ain nd min es De peo OS
ese jon psi concentre wi o
rat evn auch mcs a cr ti he oe
‘We oa ora hing snes. y gu
Pra Verna.
Sales Diese
‘Write a reply to the second letter in exer
sea ii suctue athe eter abo: poles forthe mista, explain ham
"bare, exon what ou have done atento depa mistake ah
anale gan andend ona paste wore
custom sevice
8
AROMA IOVNONVT
{6 am sor toe tenn you at this the thie me we have bc occasion
tocompaine such males.
7, esse od enclosed detallo Isto th mis
doy tes,
8 We close co ola statement fom aut barkcontaning ot payment was
indeed mate
9. Hope you ithe te necessary acon reat this matter pee.
10 we wou aise yout heck you record cea
14 win reference our rem of
een made
es tems to shat on oor as
recrues
Camplainstet [5
eave
eiytos ii T
seminderiogey | |
‘Complete this reply to the complaint about delivery in exercise 8.
BEEBOP FOOTWEAR - Wholesale & Retail
Fer CM SHC
ese Me Hopkins
angetan pie
Ouest nave ben et rose ey o deli sn lg mb
‘ain nd min es De peo OS
ese jon psi concentre wi o
rat evn auch mcs a cr ti he oe
‘We oa ora hing snes. y gu
Pra Verna.
Sales Diese
‘Write a reply to the second letter in exer
sea ii suctue athe eter abo: poles forthe mista, explain ham
"bare, exon what ou have done atento depa mistake ah
anale gan andend ona paste wore
custom sevice
8
AROMA IOVNONVT
HAOM 39¥NONYT
MU HS Crisis management
Docu) |
EI Use the cues to complete the crossword puzzle.
eos
+ sis eu meno. Weve always belived ht prevention beter
ana
2 me "Tee steps ae sopera)
3 Wensed toworcoutan lr o erre the rss oes not happen
sin @
a nya dent a cs, you neto. sesparsibity white
races and apr 6)
inning negate cs fa sisi brown 35 Linton. 6)
Foi the aster the company seed a ofcanideceln its
prota.
9 ¡e mms sur ps totem ne pai.)
10 uring he ers, me apt ur customers ut at ih regalar e
Den)
Dom
3. Now uictiyacorpany resisto ss own as otespan. 8)
au panisskocup sategy. (1)
3m fatty 0 acceptance ofresponiyin acts. 8)
6 soon ste cris rose, he manager spoke o Ie medi ata.
concen.)
18 Thesikofbeing ano cris et of air.)
Y 7
MU HS Crisis management
Docu) |
EI Use the cues to complete the crossword puzzle.
eos
+ sis eu meno. Weve always belived ht prevention beter
ana
2 me "Tee steps ae sopera)
3 Wensed toworcoutan lr o erre the rss oes not happen
sin @
a nya dent a cs, you neto. sesparsibity white
races and apr 6)
inning negate cs fa sisi brown 35 Linton. 6)
Foi the aster the company seed a ofcanideceln its
prota.
9 ¡e mms sur ps totem ne pai.)
10 uring he ers, me apt ur customers ut at ih regalar e
Den)
Dom
3. Now uictiyacorpany resisto ss own as otespan. 8)
au panisskocup sategy. (1)
3m fatty 0 acceptance ofresponiyin acts. 8)
6 soon ste cris rose, he manager spoke o Ie medi ata.
concen.)
18 Thesikofbeing ano cris et of air.)
Y 7
ran > csi MANAGEMENT
E campitetne noun hates ith awor om ba fe ist parts
misting ond tha word om bor Bi the secon pats ising.
a a
ET ET ET] Tender
percentage es manages
1 Horta ite Sfety Manages are sun mare ofthe avanages hai.
‘sel prepared men 252884." ons bath the soe ard
Arancat. EHRE. ofan accident should one ve oc.
2. One mg did, ven male, la usines could be te
ease aa eus business ‘Tes there not spring tha the
making mistates tore ofthe mot porn
corso cuire,
3 mise Pofeserycompony a dea wth tess sei as
post, compares nee stes gard, cr tds o lately hh
af employees bois".
A ina isiemargemen tam, each mender must be a ? water
thee ore oF They muslo be ale 1 ope wth cono,
inlrmaton, make mesial ecommendatir, ad deseo grotte
courses E
5 neo recen survey the malty of. Parenatsutaby
preparo respon toa wi Fofpobiems.
Rewrite the following as conditional sentences.
Conditionals: 2 Ourfre arms are series ela so we dot have problems wth the Safety
Depanmet
sou tre tar. ren’ seryiced regulorlı we would have,
problems with the Safety Department.
2. They called fly cos immediei, sono seus ackentshappencd
they
3 They neve tendo tei cistomers’ comments suggestions 50 they
were able fo improve ele send.
trey,
ame an exten fly reco Because we have ot our ler
5. Welnvestasouchin salty equipe that tre number of shphar nies
dropped bal
im
6 They it have contirgeney lan so they were unable ac
ine
ss
YOM JDUNINYT
E campitetne noun hates ith awor om ba fe ist parts
misting ond tha word om bor Bi the secon pats ising.
a a
ET ET ET] Tender
percentage es manages
1 Horta ite Sfety Manages are sun mare ofthe avanages hai.
‘sel prepared men 252884." ons bath the soe ard
Arancat. EHRE. ofan accident should one ve oc.
2. One mg did, ven male, la usines could be te
ease aa eus business ‘Tes there not spring tha the
making mistates tore ofthe mot porn
corso cuire,
3 mise Pofeserycompony a dea wth tess sei as
post, compares nee stes gard, cr tds o lately hh
af employees bois".
A ina isiemargemen tam, each mender must be a ? water
thee ore oF They muslo be ale 1 ope wth cono,
inlrmaton, make mesial ecommendatir, ad deseo grotte
courses E
5 neo recen survey the malty of. Parenatsutaby
preparo respon toa wi Fofpobiems.
Rewrite the following as conditional sentences.
Conditionals: 2 Ourfre arms are series ela so we dot have problems wth the Safety
Depanmet
sou tre tar. ren’ seryiced regulorlı we would have,
problems with the Safety Department.
2. They called fly cos immediei, sono seus ackentshappencd
they
3 They neve tendo tei cistomers’ comments suggestions 50 they
were able fo improve ele send.
trey,
ame an exten fly reco Because we have ot our ler
5. Welnvestasouchin salty equipe that tre number of shphar nies
dropped bal
im
6 They it have contirgeney lan so they were unable ac
ine
ss
YOM JDUNINYT
TES ++ Riis MANAGEMENT
IA complete these sentences with the most appropriate word or phrase fom
thebox.
3 Whether 27 A. youpersona bev acorta Now information's
nortan, thats wha Ba your customers o aretes eget
ther fete,
5 2 tomar eye he pu won gi ec our
E 3, We neto wort ut an action lan, avt taubieit cis
3 ses
2 à eye noti with Sey pate cepa
s theatre hos ets continue est inf alg.
6 Ofcourse me ri url sft ig But you au now tht
ou investi soley ann. cece wa happen
TA EA complete ne text with the appropriate Inkers from the box.
Linking ideas |
[ERA AAA |
Mass ec writen au aan ot Never theless. ten
sms ef loma whe sin aci happen o
nun? eae many podas sg at uc mor
on sou i ah a ey se
Parco may employees jen pu ct
“ssp cn bs ssa cor eats
ot hat ey des rien ty stances
ay plays wh lic ny heal rat rk
ae im xls phys o spice Finance
y be cd cat fk a, ls rc
compas with poo say reco son ve leptin
ged vi caen acer ol sea comm
ER reste tobaontouthandings iss
seat 1-13 hee one vag.
For oe In, ndetn the wrong won ne tet ad sit cet word inthe
sce provide,
“Thebes ao can do when yo ha ars on yor ade
\sto rein spore pou and coopera ly wit
he ane. you art comple sie wha yeu 1
tall lar sa the tomo gue os loma 2
soho al 0 sein copy Mal ne ple 3
Pa dle nd no java ae A
Almay emerber ifr on the pole et by beens
here wt, his ls wi eed ob tom, A
7
a
>
colada she lr Money ml de be male
Aclaro gn ue
{fy mo del vel ver te proof alzan or
the peopl ae the rs you company repudio might
ve sos o sen ely deed. u
IA complete these sentences with the most appropriate word or phrase fom
thebox.
3 Whether 27 A. youpersona bev acorta Now information's
nortan, thats wha Ba your customers o aretes eget
ther fete,
5 2 tomar eye he pu won gi ec our
E 3, We neto wort ut an action lan, avt taubieit cis
3 ses
2 à eye noti with Sey pate cepa
s theatre hos ets continue est inf alg.
6 Ofcourse me ri url sft ig But you au now tht
ou investi soley ann. cece wa happen
TA EA complete ne text with the appropriate Inkers from the box.
Linking ideas |
[ERA AAA |
Mass ec writen au aan ot Never theless. ten
sms ef loma whe sin aci happen o
nun? eae many podas sg at uc mor
on sou i ah a ey se
Parco may employees jen pu ct
“ssp cn bs ssa cor eats
ot hat ey des rien ty stances
ay plays wh lic ny heal rat rk
ae im xls phys o spice Finance
y be cd cat fk a, ls rc
compas with poo say reco son ve leptin
ged vi caen acer ol sea comm
ER reste tobaontouthandings iss
seat 1-13 hee one vag.
For oe In, ndetn the wrong won ne tet ad sit cet word inthe
sce provide,
“Thebes ao can do when yo ha ars on yor ade
\sto rein spore pou and coopera ly wit
he ane. you art comple sie wha yeu 1
tall lar sa the tomo gue os loma 2
soho al 0 sein copy Mal ne ple 3
Pa dle nd no java ae A
Almay emerber ifr on the pole et by beens
here wt, his ls wi eed ob tom, A
7
a
>
colada she lr Money ml de be male
Aclaro gn ue
{fy mo del vel ver te proof alzan or
the peopl ae the rs you company repudio might
ve sos o sen ely deed. u
nis MANAGEMENT
Put the sentences in the body ofthe letter inthe correct order.
Paul Gower's Advertising Agency 23 nto Roos
Sounemoutn Bo TB
20 opte
OS arcana Eat
Pre
Dur
Aras a ad ht tar my spot as
fro wos caused by ay componer rater an y aros naar
Lutte wot asin yours. we record that ou he a nor unin a eos
U not socie, stat wh ous,
(O tte sad xe, sus exons damage to ove a oes,
Vi a tg conection wa ho Deka Cool à Hast 4000 ar conning tem ve
E purchase on September ana wc was stated by 00 ol yer none wo day ter
A] We look forward to nearing rom you,
[O We wos so ba rate yon cous spy ecc ut 00 a PORE
[vetas ering noo to indoor nts ca re
Yours tty,
FR Een
Fr rn
ER wsettetotowing notes twit the ep ram ATHOS othe averting
agency
Bene
À mm Dero a 00 sardine oie shee yn mr
Sage corse
«sears epi ins ae or
ie era mad send ie
+ snd te
MOM 39¥NONYT
Put the sentences in the body ofthe letter inthe correct order.
Paul Gower's Advertising Agency 23 nto Roos
Sounemoutn Bo TB
20 opte
OS arcana Eat
Pre
Dur
Aras a ad ht tar my spot as
fro wos caused by ay componer rater an y aros naar
Lutte wot asin yours. we record that ou he a nor unin a eos
U not socie, stat wh ous,
(O tte sad xe, sus exons damage to ove a oes,
Vi a tg conection wa ho Deka Cool à Hast 4000 ar conning tem ve
E purchase on September ana wc was stated by 00 ol yer none wo day ter
A] We look forward to nearing rom you,
[O We wos so ba rate yon cous spy ecc ut 00 a PORE
[vetas ering noo to indoor nts ca re
Yours tty,
FR Een
Fr rn
ER wsettetotowing notes twit the ep ram ATHOS othe averting
agency
Bene
À mm Dero a 00 sardine oie shee yn mr
Sage corse
«sears epi ins ae or
ie era mad send ie
+ snd te
MOM 39¥NONYT
JOM 3D¥NONVT
UNIT
¡PA Mergers & acquisitions
RETIN BY complete tne newspaper extracts withthe verbs from the box.
1. Ass. agin places company os Mandy.
hs fo OS Paani fhe US aleta 8 Sona deal
‘eine expats US psec ande ooo.
2 aks pco ISOC a Ta Choa Bank, hich pro gy en Cay as
“tati, a ot ping pa ane a
ET 12 pt er wi Com Br
pesos ande un aná ga
Selber 20, the China Sacris Reply Comision
mer oh ties pros mn re he
oi coo setae
cart Code Astral up a ech US Patsy
es’ ASS 3b bias nad sing would al wi
€ Te owners of Gaine. acto subi te apo,
A tie oe Ad Da seen Au om fe mine
onen wel nd
E compet each paceinthe ate wth the est wor (5,0.
STRATEGIC ALLIANCES
‘At corps ty nd ir ach, Jae or rede oso, many a tem dee
to form stag llano. Comer hat ch ae ofen fl a ray wordt
eter hs be part poo anti oF he manage FR
seguire mae en wk.
Acce tea repr, lec anges ve 1e pat hy a ot
pora on company. > Toy ett be ale
‘otter dies sys dong ig.
od eis pen
“The rp pinout a he allege. ty tinc a dent
from mer becas ey ae emp nahe owner and
ave fer (oma runs and ie ira,
arr any lines are einen ps or ps emetic
ya eed evi toa
woud, "Ascii feo fac tc ad ein eampl e
de, te in pac fo ages
aba vial ttn om a esla Potemplyes. bod
‘pects and manager wh ae pale working a as me yt tempora
gamers Ts, corn tbs epor mil eco ay sou of eee
UNIT
¡PA Mergers & acquisitions
RETIN BY complete tne newspaper extracts withthe verbs from the box.
1. Ass. agin places company os Mandy.
hs fo OS Paani fhe US aleta 8 Sona deal
‘eine expats US psec ande ooo.
2 aks pco ISOC a Ta Choa Bank, hich pro gy en Cay as
“tati, a ot ping pa ane a
ET 12 pt er wi Com Br
pesos ande un aná ga
Selber 20, the China Sacris Reply Comision
mer oh ties pros mn re he
oi coo setae
cart Code Astral up a ech US Patsy
es’ ASS 3b bias nad sing would al wi
€ Te owners of Gaine. acto subi te apo,
A tie oe Ad Da seen Au om fe mine
onen wel nd
E compet each paceinthe ate wth the est wor (5,0.
STRATEGIC ALLIANCES
‘At corps ty nd ir ach, Jae or rede oso, many a tem dee
to form stag llano. Comer hat ch ae ofen fl a ray wordt
eter hs be part poo anti oF he manage FR
seguire mae en wk.
Acce tea repr, lec anges ve 1e pat hy a ot
pora on company. > Toy ett be ale
‘otter dies sys dong ig.
od eis pen
“The rp pinout a he allege. ty tinc a dent
from mer becas ey ae emp nahe owner and
ave fer (oma runs and ie ira,
arr any lines are einen ps or ps emetic
ya eed evi toa
woud, "Ascii feo fac tc ad ein eampl e
de, te in pac fo ages
aba vial ttn om a esla Potemplyes. bod
‘pects and manager wh ae pale working a as me yt tempora
gamers Ts, corn tbs epor mil eco ay sou of eee
LUwira2 ++ MERGERS AND ACQUISITIONS,
opt 0 9 sine capo
med D) items Med deste
a mark DE male) rand
as DET ses d eves
Y cesoted pod dome ce
Does Dm shared). sit
Dont Dee tnt © vere
lee BR ine O dique en
Po EEE ee pa
on » lore OS
tthe fllowing predictions on ine, rom ie east tothe most certain
tohappen.
1 Gating dote ont setup ai venue with SK
tte ssn fuer detente, here nig e market ash
ess Away ay sis en Based
ar cer acon Bound sae pres.
2
3
4
$, ik threw CEO wil probably ash withthe cn ver business tae.
wm I Terz
sor thappen | + | watnappen
‘Complete the second sentence In each palrso that it means about the
‘Same asthe fst sentence, Use between three and five words, including,
the word given.
1 Thea god cane tht Karsten il beno fom te merge ith SOC
probably
Lines Hominemergerwin SOC.
2 emerger vta pace.
chance
Thee tati,
3, vet quarry et wil ey Sorbas
ound
Th ae ess stored
A sue nenundersfacguciionswont nase sanken
datan
‘he number ofacquistons. sigan
5 Sorin most probsty bce
cor
Sorte the dominant parte ish merge
anti rw Banda wl make a
dou
dorinan parte inthe mera
Romaine Bark vil me ia
7, ps sv pray wuld id oa inasimen bank
nia
Bory sid mas gt foraniaveinest bank
JOM 39¥NONVT
opt 0 9 sine capo
med D) items Med deste
a mark DE male) rand
as DET ses d eves
Y cesoted pod dome ce
Does Dm shared). sit
Dont Dee tnt © vere
lee BR ine O dique en
Po EEE ee pa
on » lore OS
tthe fllowing predictions on ine, rom ie east tothe most certain
tohappen.
1 Gating dote ont setup ai venue with SK
tte ssn fuer detente, here nig e market ash
ess Away ay sis en Based
ar cer acon Bound sae pres.
2
3
4
$, ik threw CEO wil probably ash withthe cn ver business tae.
wm I Terz
sor thappen | + | watnappen
‘Complete the second sentence In each palrso that it means about the
‘Same asthe fst sentence, Use between three and five words, including,
the word given.
1 Thea god cane tht Karsten il beno fom te merge ith SOC
probably
Lines Hominemergerwin SOC.
2 emerger vta pace.
chance
Thee tati,
3, vet quarry et wil ey Sorbas
ound
Th ae ess stored
A sue nenundersfacguciionswont nase sanken
datan
‘he number ofacquistons. sigan
5 Sorin most probsty bce
cor
Sorte the dominant parte ish merge
anti rw Banda wl make a
dou
dorinan parte inthe mera
Romaine Bark vil me ia
7, ps sv pray wuld id oa inasimen bank
nia
Bory sid mas gt foraniaveinest bank
JOM 39¥NONVT
MOM 39VNONVI
Un 12 ++ MERGERS AND ACQUISITIONS
A BY sets stontocanarneres
Editing!
ment ofthe ies 1-14 ere ne entra word which dos a Some ines,
Ma cis cre, uta EX (7) on he propre e
ers extra rin ne ete hat nord re sc pride.
Wy os mary nes a Mary conan rt how ink me
pares spend bre
tuning aout bet the
he Benes of mega sly such
ag can be mude ote wo sles have
comple ness that wl slaw them ce up eeu.
3
n
5
Meng rav copar bal mear apogeo 6.
7
8
9
vl pea nd wh el De he ome pa oleo an ce
thar manages a elas cults ech a mage maps ia
ring hem, Meg it compares ac ud oe the ku E
Wa merge "he oo compis dore pde 0,
a cr oh ma very unconmnated a e u
‘metaphor aso cone oe the se ofa compare nan whew they
chaton or mages. Een counties wi De high dese 3
es, umge ve aber sae te du eng u
[BL his announcement provides useful information for the writing task in
exercise €. As you read it, complete it with the following prepositions.
ALFITEL
‘The Ti Interna Contar to be organ by ALTE aly
ilot ce. fram. 1 Oiberto 3 tot tt
LITE Cea ee
Va dei om 57
09135-Cagiat
‘he conferees ted The Ft of Mergrs Agua.
“The keynote speaker be Odoatdo Kan, aol resort
management ties the Cag ses Sera,
{ard ean ofthe MUA rogar.
Speakers ‘oer EU counties woul be party
vetar Al presentations wl be ergs
yeu mau et le presentation, please contact Pacs Caron,
conference oases the above ads oa
xok.cboithiniter phone 229 70478 109,
5
Un 12 ++ MERGERS AND ACQUISITIONS
A BY sets stontocanarneres
Editing!
ment ofthe ies 1-14 ere ne entra word which dos a Some ines,
Ma cis cre, uta EX (7) on he propre e
ers extra rin ne ete hat nord re sc pride.
Wy os mary nes a Mary conan rt how ink me
pares spend bre
tuning aout bet the
he Benes of mega sly such
ag can be mude ote wo sles have
comple ness that wl slaw them ce up eeu.
3
n
5
Meng rav copar bal mear apogeo 6.
7
8
9
vl pea nd wh el De he ome pa oleo an ce
thar manages a elas cults ech a mage maps ia
ring hem, Meg it compares ac ud oe the ku E
Wa merge "he oo compis dore pde 0,
a cr oh ma very unconmnated a e u
‘metaphor aso cone oe the se ofa compare nan whew they
chaton or mages. Een counties wi De high dese 3
es, umge ve aber sae te du eng u
[BL his announcement provides useful information for the writing task in
exercise €. As you read it, complete it with the following prepositions.
ALFITEL
‘The Ti Interna Contar to be organ by ALTE aly
ilot ce. fram. 1 Oiberto 3 tot tt
LITE Cea ee
Va dei om 57
09135-Cagiat
‘he conferees ted The Ft of Mergrs Agua.
“The keynote speaker be Odoatdo Kan, aol resort
management ties the Cag ses Sera,
{ard ean ofthe MUA rogar.
Speakers ‘oer EU counties woul be party
vetar Al presentations wl be ergs
yeu mau et le presentation, please contact Pacs Caron,
conference oases the above ads oa
xok.cboithiniter phone 229 70478 109,
5
[A Marcel taco a teasing
‘Ursa == MERGERS AND ACQUSTIONS
gan management consultant who took part
in previous ALITEL conferences, has phoned the conference organiser
and discussed his presentation proposal. Heres the e-mail the organiser
‘wrote to confirm the details. As you read i, complete it with the following.
futur forms,
2) weeningtoatocate
2 aregoingtoput
9 vite
CET
à willed daw
| ud conte what we cussed aaa this moming.Fooning
Your sucasstlpesertatons a previous ALFITEL contorencos we Mate
ensure n ng you to our id corterence hare I Gaga in eto
“The central heme 3 Te Futuro of Morgors& Acquistion,
sand your tak F ssantah on he bona ol veloping an
Inhouse again methodology
As you > a sizeable audonco asin provius yours, wo have
made some pedal rangement
We you in ourmaincondornce al, wich can state
40 para, and m6"? YOu ¿Sm Bt (pao a 15
infos quesion and answers).
We movi be vr rate jou cous contin your acoptanco in with,
‘nd woof course roman a your espana to dacs fuma data,
‘Yours sincera
Paoia Carboni
a
MOM 39¥NONVT
‘Ursa == MERGERS AND ACQUSTIONS
gan management consultant who took part
in previous ALITEL conferences, has phoned the conference organiser
and discussed his presentation proposal. Heres the e-mail the organiser
‘wrote to confirm the details. As you read i, complete it with the following.
futur forms,
2) weeningtoatocate
2 aregoingtoput
9 vite
CET
à willed daw
| ud conte what we cussed aaa this moming.Fooning
Your sucasstlpesertatons a previous ALFITEL contorencos we Mate
ensure n ng you to our id corterence hare I Gaga in eto
“The central heme 3 Te Futuro of Morgors& Acquistion,
sand your tak F ssantah on he bona ol veloping an
Inhouse again methodology
As you > a sizeable audonco asin provius yours, wo have
made some pedal rangement
We you in ourmaincondornce al, wich can state
40 para, and m6"? YOu ¿Sm Bt (pao a 15
infos quesion and answers).
We movi be vr rate jou cous contin your acoptanco in with,
‘nd woof course roman a your espana to dacs fuma data,
‘Yours sincera
Paoia Carboni
a
MOM 39¥NONVT
¡Talk business
‘he amos Tk eses sections ta at you more aware fs ofthe ua eres
Eng grorurciion. Ths wil help you understand spoken English mere easy. Hope,
‘la cl yo core reas youmay so werk oor your spoken Engst sound
more natura
40 2 Look, listen and repeat.
Vowel sounds iantbongs
Haut Je ray sat
id aan set Ja wy ee
Jel seve Jo eho
Ll pac bk ia! donan
fo) emacs ‘ou! gost
Io copio ls near
‘shar course Jeo! taesare
Jul good beaks
ul scoot
Ind much tek
A 154 Mete
E Jal ao Canada
&
5 Consonants,
a 4 Contrasting voiceless nd vic consonants
Vocales Voices
‘pl my 1 bay
Nie ve
Mm fa) dea
A think iy os
16) cheap iris
ig sal 1 zu
WW ed 9 ein
151 option Sy Sesion
other consonants
hal ise in) net Io branding A igh
moss it ae fn win Wi year
Tos.
ny sounds that ya have fi ecos or producing nd focus
à your on ey were he abs aber sounds you wish
ing be pause baton on par CO player wil ave ou meto speak or wi
‘he amos Tk eses sections ta at you more aware fs ofthe ua eres
Eng grorurciion. Ths wil help you understand spoken English mere easy. Hope,
‘la cl yo core reas youmay so werk oor your spoken Engst sound
more natura
40 2 Look, listen and repeat.
Vowel sounds iantbongs
Haut Je ray sat
id aan set Ja wy ee
Jel seve Jo eho
Ll pac bk ia! donan
fo) emacs ‘ou! gost
Io copio ls near
‘shar course Jeo! taesare
Jul good beaks
ul scoot
Ind much tek
A 154 Mete
E Jal ao Canada
&
5 Consonants,
a 4 Contrasting voiceless nd vic consonants
Vocales Voices
‘pl my 1 bay
Nie ve
Mm fa) dea
A think iy os
16) cheap iris
ig sal 1 zu
WW ed 9 ein
151 option Sy Sesion
other consonants
hal ise in) net Io branding A igh
moss it ae fn win Wi year
Tos.
ny sounds that ya have fi ecos or producing nd focus
à your on ey were he abs aber sounds you wish
ing be pause baton on par CO player wil ave ou meto speak or wi
‘TALK BUSINESS
Ary god eins ode vs you asta information othe pronuncio divida
Wort th a le Langon uses English Dinan or example, you ie
dle to workout errant a 0y Engst word on your om ance yous famliat
wh the prove mans bo,
In ao the oran a ve power infomation abet mor rss When
Bworchas more than one sia we always put mote ses ane ofthe sabi,
La. e speak hat sabe mor tong ook atthe ditions ety or compete:
com pate omit ito ty tow someting or tbe more sucess han someone ee:
‘+The sign stows you athe slate neta tri toi be stresses
cam PTE You wl od varios execs an word tess in Us 5. 62nd 12.
+ Tesign:shows you that th voweis ing The contras been gard sor
‘somes ey pata formules In Uno example you it
Fda secon ana
tn gis
a) thesame saurd an be soli fren ways. or
D) ie same eters can e pronounced in feet ma
a) conser xl th sou oo sm Ian de peo in op,
02 in an, sino, 0ughasinalhgh, on sn rem. eo sin Seo
1) Tobe tee or sane. cn be pronounced a et, a a
amt, (aim sare ju! an tne, oi das.
Put the following words under the correct sound in the table below
(the letters in bold show the sound).
De on et eve pans tle
bone Eux Hg un sd vale
air Mencsip insurance millon scenic _ want
1 set ca
l a 2
A a B
Tel “esl
0 1 share
a à =
1 ont 1 su 1 yer
se — >
la = b 5
Saund-seling rails oe pond 2, 3.6, 5,7. 920412.
Shadoingis avery eee way o make the mos ofthe recorde materia.
Y Playa shor eco, Lea weds rare In ofadaloue, thn pause
2 Without sang, epa italy wat you heard
3 Paye are section ai. Puse ans esktheworsinoncite sar and
same see. pens ep ul yous compl sad wh you Pom
A tay te same seco aun and peak long wit vice on he recording. is
shadowing
5 Mowe ont Menea sort schon a the recoding and eat the same psd
SSaNISNE MTL
Ary god eins ode vs you asta information othe pronuncio divida
Wort th a le Langon uses English Dinan or example, you ie
dle to workout errant a 0y Engst word on your om ance yous famliat
wh the prove mans bo,
In ao the oran a ve power infomation abet mor rss When
Bworchas more than one sia we always put mote ses ane ofthe sabi,
La. e speak hat sabe mor tong ook atthe ditions ety or compete:
com pate omit ito ty tow someting or tbe more sucess han someone ee:
‘+The sign stows you athe slate neta tri toi be stresses
cam PTE You wl od varios execs an word tess in Us 5. 62nd 12.
+ Tesign:shows you that th voweis ing The contras been gard sor
‘somes ey pata formules In Uno example you it
Fda secon ana
tn gis
a) thesame saurd an be soli fren ways. or
D) ie same eters can e pronounced in feet ma
a) conser xl th sou oo sm Ian de peo in op,
02 in an, sino, 0ughasinalhgh, on sn rem. eo sin Seo
1) Tobe tee or sane. cn be pronounced a et, a a
amt, (aim sare ju! an tne, oi das.
Put the following words under the correct sound in the table below
(the letters in bold show the sound).
De on et eve pans tle
bone Eux Hg un sd vale
air Mencsip insurance millon scenic _ want
1 set ca
l a 2
A a B
Tel “esl
0 1 share
a à =
1 ont 1 su 1 yer
se — >
la = b 5
Saund-seling rails oe pond 2, 3.6, 5,7. 920412.
Shadoingis avery eee way o make the mos ofthe recorde materia.
Y Playa shor eco, Lea weds rare In ofadaloue, thn pause
2 Without sang, epa italy wat you heard
3 Paye are section ai. Puse ans esktheworsinoncite sar and
same see. pens ep ul yous compl sad wh you Pom
A tay te same seco aun and peak long wit vice on he recording. is
shadowing
5 Mowe ont Menea sort schon a the recoding and eat the same psd
SSaNISNE MTL
qua
Bien
EB «3 Putthe words you hear in the correct column.
M
433 Now listen again and practise saying the words,
4494 How many words can you hearin each of these sentences?
Contractions (such as hel It, etc) count as two words.
MOM annos
1 3
2 4
Te
‘practise sar a sentence fst start rm heer, iets
434 Practise saying each sentence lke this, using the audio script. Then
sten to the recording again.
FREE] Hs tient honte oc zes por dom atte not question
BI comptetethe utes.
a) yes/no questenis sun asked wth he voice glo sabe né
1) A quest stating with question word isusualy asked wth he oie going
atthe en
445 sten again and practise saying the questions.
5
Bien
EB «3 Putthe words you hear in the correct column.
M
433 Now listen again and practise saying the words,
4494 How many words can you hearin each of these sentences?
Contractions (such as hel It, etc) count as two words.
MOM annos
1 3
2 4
Te
‘practise sar a sentence fst start rm heer, iets
434 Practise saying each sentence lke this, using the audio script. Then
sten to the recording again.
FREE] Hs tient honte oc zes por dom atte not question
BI comptetethe utes.
a) yes/no questenis sun asked wth he voice glo sabe né
1) A quest stating with question word isusualy asked wth he oie going
atthe en
445 sten again and practise saying the questions.
5
BUSINESS
A. wo dethetoloing phrases inthe telephone conversation below?
1 Gani steead rat back you 5 Howeanthelpyou
2 Cosloyou asi hrto alme backlertodoy 6 keto speak
3 mat steistinherafice 7 jstanemoners see
à Sorts ot ver good ne 8 total
secretary Got morning. Rama chos...
calle Halo. Pula ect pease.
Secar. Who shall ayi call?
Homi Ro Moby of arte Mod.
oud you at aa please?
alter: Sur. Ro Horna. autre Wr.
Secta Me Hob st dot shes ack et
„sten anything candor yo?
Gar: Wels bargo! The season Pm cling a meeting atthe Trae
Falenent week PTideinthe ote 5.30.
Sata: And Lat your pone numbers se
Caller: Sur Thats 208543 355,
Seca 102085439553,
Caller Tatseonet. Thankyou for your
Secta rn ah sue she gets e message sonas
She ac ood.
Calter, Gode
406 Listen and check your answers.
te the message the secretary addressed to her boss.
ROMA KITCHENS
cal. Company
Day... Tes. Time. AOA.
sa: vite O)
sans you phone taken
ei mage
Sans O) gen]
Match the sentences on the eft with a suitable reply onthe right.
A leat get though 2 Yeoh. thang up and cally back
2 seems weve gat across Right wy and speak vp abit.
3 hele very fit ©) Napraber, old.
à Sonn eet understate © stat SN ene?
5 Irala is nes ngage à Mel go overt aga ie.
HSITONZ SSINISOS TWALAINS:
A. wo dethetoloing phrases inthe telephone conversation below?
1 Gani steead rat back you 5 Howeanthelpyou
2 Cosloyou asi hrto alme backlertodoy 6 keto speak
3 mat steistinherafice 7 jstanemoners see
à Sorts ot ver good ne 8 total
secretary Got morning. Rama chos...
calle Halo. Pula ect pease.
Secar. Who shall ayi call?
Homi Ro Moby of arte Mod.
oud you at aa please?
alter: Sur. Ro Horna. autre Wr.
Secta Me Hob st dot shes ack et
„sten anything candor yo?
Gar: Wels bargo! The season Pm cling a meeting atthe Trae
Falenent week PTideinthe ote 5.30.
Sata: And Lat your pone numbers se
Caller: Sur Thats 208543 355,
Seca 102085439553,
Caller Tatseonet. Thankyou for your
Secta rn ah sue she gets e message sonas
She ac ood.
Calter, Gode
406 Listen and check your answers.
te the message the secretary addressed to her boss.
ROMA KITCHENS
cal. Company
Day... Tes. Time. AOA.
sa: vite O)
sans you phone taken
ei mage
Sans O) gen]
Match the sentences on the eft with a suitable reply onthe right.
A leat get though 2 Yeoh. thang up and cally back
2 seems weve gat across Right wy and speak vp abit.
3 hele very fit ©) Napraber, old.
à Sonn eet understate © stat SN ene?
5 Irala is nes ngage à Mel go overt aga ie.
HSITONZ SSINISOS TWALAINS:
|
"2 International marketing
HY «7 Listen how the letter is pronounced in the following words.
I mon _cobing_exerey_domesie_wprorng
HER Putthe words trom the box inthe correct column, according to the
Pronundaton of the letters) in bold.
non oies nent tone marc olen
veses Polka” prot spot wo hose
Dr CE poor BI ir
proa | monta | dating | exponer | onesie | improving
i =:
3 1. This years been marked by expanding, ‘operations.
3 2 eve eos et cage
EU «10 1isten tothe stress in these noun compounds and phrases.
+ a growingmaret + ateesampe
> ade > loss
[what's no rate? O
ie noun compound o phrase consists five + Noun. ne fen tres bt
these anche noun.
Wi con foun an, me often tess oly te fst nun
M Underinethe stresse sabi) inthe following compounds and phrases.
Y none A asigl mart
2 asses neta 5 baloncesto
3 asecaorer $ teextargene
4011 Listen and check your answers. Then listen again and practise the
‘compounds and phrases.
5
"2 International marketing
HY «7 Listen how the letter is pronounced in the following words.
I mon _cobing_exerey_domesie_wprorng
HER Putthe words trom the box inthe correct column, according to the
Pronundaton of the letters) in bold.
non oies nent tone marc olen
veses Polka” prot spot wo hose
Dr CE poor BI ir
proa | monta | dating | exponer | onesie | improving
i =:
3 1. This years been marked by expanding, ‘operations.
3 2 eve eos et cage
EU «10 1isten tothe stress in these noun compounds and phrases.
+ a growingmaret + ateesampe
> ade > loss
[what's no rate? O
ie noun compound o phrase consists five + Noun. ne fen tres bt
these anche noun.
Wi con foun an, me often tess oly te fst nun
M Underinethe stresse sabi) inthe following compounds and phrases.
Y none A asigl mart
2 asses neta 5 baloncesto
3 asecaorer $ teextargene
4011 Listen and check your answers. Then listen again and practise the
‘compounds and phrases.
5
Interviewer o, Pat hat exa
brisa?
a 6
Intentener: Do hey repare inadance?
Pat
Interne: Sots hay tocome up ith
ate
pas
Interne suppose there someone to
lend the erin, though.
¡remar Mn. Tat ound interesting
Does that mean here
sienes to goby?
Pa
Intendewer Suchas?
Pas
Interviewer: Ou surly the eas neato
beans?
Pa
Intenienr stone more question then.
later any neocon al
ten the group members?
Pa sa
Intervene: And fers"
"suppose Wel hanks very
muchforyortime a
EI «izusten
‘ux BUSINESS
read the interview abou brinstorming with Pat Whitney, Marketing
Consultant As you ead, match Pat replies to the iterviewers questions.
Absolute nfo the wr they ae the
Better
ot uit. tat here ore les li!
the rainsoringst be succes
‘course, but that’s done naar
meeing,
Preparation atente cesar Te thing
{gate brahsormng stage ot the
‘ually othe dos tat mates but the
‘vant
Wei rinstance ony one persan a tine
Isalonedt peat and everyone san
square to speak.
es simple Asmalsh soup
of people, sometimes om va
‘of backround, et together ad
Spontaneous express thoughts about
ways sing speci problem.
‘Yeah. thers a group enr tte he
robe leary atthebegiin, an restate
Iterifreessary but eter thn tat
none as equal atin he gro.
Yes, are Quest aft. Patan,
ae constnty encouraged to suggest
amination or modifator of eas put
ara y tha members.
vd check your answers. Then sten again, and spt five
“iferences between the recording and the script In exercise A.
3 «13 Listen to 10 extracts from meetings and decide what the woman is
doing in each one.
+ ite ete (ae) esto he suber fhe exact
+ Usecaeheter wee
ner ra 6
Bio BA 7
Da bat 8.
ac. net 9
exact En
2) Siang objects
Manga suggestion
9 greso ents
à coursing contains
©) Ageing
s
HSITONZ SSANISNE TVAIAUNS
brisa?
a 6
Intentener: Do hey repare inadance?
Pat
Interne: Sots hay tocome up ith
ate
pas
Interne suppose there someone to
lend the erin, though.
¡remar Mn. Tat ound interesting
Does that mean here
sienes to goby?
Pa
Intendewer Suchas?
Pas
Interviewer: Ou surly the eas neato
beans?
Pa
Intenienr stone more question then.
later any neocon al
ten the group members?
Pa sa
Intervene: And fers"
"suppose Wel hanks very
muchforyortime a
EI «izusten
‘ux BUSINESS
read the interview abou brinstorming with Pat Whitney, Marketing
Consultant As you ead, match Pat replies to the iterviewers questions.
Absolute nfo the wr they ae the
Better
ot uit. tat here ore les li!
the rainsoringst be succes
‘course, but that’s done naar
meeing,
Preparation atente cesar Te thing
{gate brahsormng stage ot the
‘ually othe dos tat mates but the
‘vant
Wei rinstance ony one persan a tine
Isalonedt peat and everyone san
square to speak.
es simple Asmalsh soup
of people, sometimes om va
‘of backround, et together ad
Spontaneous express thoughts about
ways sing speci problem.
‘Yeah. thers a group enr tte he
robe leary atthebegiin, an restate
Iterifreessary but eter thn tat
none as equal atin he gro.
Yes, are Quest aft. Patan,
ae constnty encouraged to suggest
amination or modifator of eas put
ara y tha members.
vd check your answers. Then sten again, and spt five
“iferences between the recording and the script In exercise A.
3 «13 Listen to 10 extracts from meetings and decide what the woman is
doing in each one.
+ ite ete (ae) esto he suber fhe exact
+ Usecaeheter wee
ner ra 6
Bio BA 7
Da bat 8.
ac. net 9
exact En
2) Siang objects
Manga suggestion
9 greso ents
à coursing contains
©) Ageing
s
HSITONZ SSANISNE TVAIAUNS
IOMA annos
se
UNIT 3
Building relationships
E e attenante down the four wards that you ha. Then check our
Being,
2 4
Have you noticed?
A our word have the sound ef quick ut each ne with a rent sel
IE 415 nou ste and wit dom sx more wore which have the / sound.
1 a
2 5
3 6
14015 Listen and check your spelling. Then listen again and practise saying
the words.
40:16 Listen to how the words in talcs are pronounced in these
Conversation excerpts.
Die good tp?
Tips
Inifonat speech, do yo en pronouce Jj» or 5. Cut Would you
setter pronouna Al Aa ud e dia) hk ul
aa may choose rat touse such weak forms ad contractor yous bu being
are oem wi ep ou understand ate spears better
416 Listen again and practise asking the questions.
ER 037 stonand complete these questions.
> Did you amenée sta
a oyo your
+ Wher yousperayeurhoiays!
. pos keto an sr ines tomaron?
. ¡ou ave is phone number y ay chance?
+ st eut about
417 Check your answers. Then ste again and practise asking the questions.
se
UNIT 3
Building relationships
E e attenante down the four wards that you ha. Then check our
Being,
2 4
Have you noticed?
A our word have the sound ef quick ut each ne with a rent sel
IE 415 nou ste and wit dom sx more wore which have the / sound.
1 a
2 5
3 6
14015 Listen and check your spelling. Then listen again and practise saying
the words.
40:16 Listen to how the words in talcs are pronounced in these
Conversation excerpts.
Die good tp?
Tips
Inifonat speech, do yo en pronouce Jj» or 5. Cut Would you
setter pronouna Al Aa ud e dia) hk ul
aa may choose rat touse such weak forms ad contractor yous bu being
are oem wi ep ou understand ate spears better
416 Listen again and practise asking the questions.
ER 037 stonand complete these questions.
> Did you amenée sta
a oyo your
+ Wher yousperayeurhoiays!
. pos keto an sr ines tomaron?
. ¡ou ave is phone number y ay chance?
+ st eut about
417 Check your answers. Then ste again and practise asking the questions.
r
=
o
auc susiness
4 18 Listen to this conversation between two people who meet forthe Fist
‘time and think about what makes successful or unsuccesful,
19 Listen and complete this conversation between two other people who
meet forthe fist ime, on
1: Sora, ea youre om Aral?
D "yates Beng, ones of Melde,
» Actual it expe o mue sunshine er. ve ys ver
Brent Auta?
Rem Someday You seem in altmate ares ener.
nde head a ot about urnes apa og
thas raid ning as a
nthe arte sie aswel?
1: ont at al im on account bat na mode redunda at yo So now ny
rar and ate working ora rjc tone
A nth “what srtof projet stat?
$ Wel he works 25 Cosuan the oust dut and we ot ove Asal.
‘ad one dayne cenit gop the mara
Complete this more successful version ofthe conversation in exercise A
ith the sentences fom the box.
3 Romano, some say Woe you ran use
1) Accountancy. Sounds boing, coes
19. Gémonton, hate bert meter Canad
10 carence And vere lvnycorımtidt company
Fam Cangas, sua
IM Soive heu Archon you ke Cana?
Me work's ag arde amospher aol bila Weve sata
Company there on 30 fu
Stanley. hat about yeu? Wet do au come hon?
x
A
Ar Real? eneeobous in Canada?
e
What coicldence spent hes months athe Unies of ary couple
feats ago
"hats ys. They do an excelent tens management ting course
rere
rely da gettin In sunny Alert How about ou, by he moy?
hating are you?
Yu certilydontook bored! at tke?
Nice people
ser»
20 Listen and check your answers Then isten again and take Speaker
B part.
s
HSIT9N3 SS3NISNB TVAIAUNS
=
o
auc susiness
4 18 Listen to this conversation between two people who meet forthe Fist
‘time and think about what makes successful or unsuccesful,
19 Listen and complete this conversation between two other people who
meet forthe fist ime, on
1: Sora, ea youre om Aral?
D "yates Beng, ones of Melde,
» Actual it expe o mue sunshine er. ve ys ver
Brent Auta?
Rem Someday You seem in altmate ares ener.
nde head a ot about urnes apa og
thas raid ning as a
nthe arte sie aswel?
1: ont at al im on account bat na mode redunda at yo So now ny
rar and ate working ora rjc tone
A nth “what srtof projet stat?
$ Wel he works 25 Cosuan the oust dut and we ot ove Asal.
‘ad one dayne cenit gop the mara
Complete this more successful version ofthe conversation in exercise A
ith the sentences fom the box.
3 Romano, some say Woe you ran use
1) Accountancy. Sounds boing, coes
19. Gémonton, hate bert meter Canad
10 carence And vere lvnycorımtidt company
Fam Cangas, sua
IM Soive heu Archon you ke Cana?
Me work's ag arde amospher aol bila Weve sata
Company there on 30 fu
Stanley. hat about yeu? Wet do au come hon?
x
A
Ar Real? eneeobous in Canada?
e
What coicldence spent hes months athe Unies of ary couple
feats ago
"hats ys. They do an excelent tens management ting course
rere
rely da gettin In sunny Alert How about ou, by he moy?
hating are you?
Yu certilydontook bored! at tke?
Nice people
ser»
20 Listen and check your answers Then isten again and take Speaker
B part.
s
HSIT9N3 SS3NISNB TVAIAUNS
AROMA aNNOs
UNIT
4
Success
EX the -ed ending has three pronunciations: /4/, //, /14/. In ach line, cross.
outthe word whose ending has a diferent pronunciation from the othe three,
1 erstes mottos wid aid
2 opened baies frowned des
3 wanes oros ner assessed
4 renamed undeestinated deals unceperirmet
4021 Check your answersinthe key. Then listen and practise saying the words,
4022 Usten to how these verb forms are pronounced,
1 state booted lauren passes
2 noes od rocco posted
3 satis ides cutpetormed underhugee
How many sylables do the following verb forms have?
Peer) 5 nues
2 watered 6 con
3 sento 7 sates
4 respected 8 isranages
023 check your answers inthe key. Then listen and practise saying the
words.
424 Listen to how Speaker corrects information in the following
excerpts from negotiations.
2: OK Thats apres, am Yul get eventing tous bythe soy.
Sor, We sae we could der by the en unt.
Ar Bight So the price we gres str your dele model
BH, nas ma quo dat £959 sr ar lar ede, cun
The undertined words give th correct information. Speaker 8 therefore
puts extra stress on them. the following exchanges, undedtine the word
hich Speaker B wilt put extra stress on.
1 Ae So our tig ge a 12% count buy oer vice.
Bs That or quit ig, tm aad We mortal aut 20 veces,
2 Me ask you to change the spears youl tee the count by 2%
8: Mo, marital case wed aveo duce Roy 4%
3 Ta rnd then we pay a estra £300, yo ge us fea warn.
1 Sony no. Mare an ox £506, nc
14 Soie psy a na £300, ye us Fue year arar
8: mafia me ony give ao year many tat moun,
$, As Ar jou saying nati we css ou der 500, yo our pco 655
Wel na Fat ones tha re we cou on decease 10 75
14 25 Listen and check your answers.
UNIT
4
Success
EX the -ed ending has three pronunciations: /4/, //, /14/. In ach line, cross.
outthe word whose ending has a diferent pronunciation from the othe three,
1 erstes mottos wid aid
2 opened baies frowned des
3 wanes oros ner assessed
4 renamed undeestinated deals unceperirmet
4021 Check your answersinthe key. Then listen and practise saying the words,
4022 Usten to how these verb forms are pronounced,
1 state booted lauren passes
2 noes od rocco posted
3 satis ides cutpetormed underhugee
How many sylables do the following verb forms have?
Peer) 5 nues
2 watered 6 con
3 sento 7 sates
4 respected 8 isranages
023 check your answers inthe key. Then listen and practise saying the
words.
424 Listen to how Speaker corrects information in the following
excerpts from negotiations.
2: OK Thats apres, am Yul get eventing tous bythe soy.
Sor, We sae we could der by the en unt.
Ar Bight So the price we gres str your dele model
BH, nas ma quo dat £959 sr ar lar ede, cun
The undertined words give th correct information. Speaker 8 therefore
puts extra stress on them. the following exchanges, undedtine the word
hich Speaker B wilt put extra stress on.
1 Ae So our tig ge a 12% count buy oer vice.
Bs That or quit ig, tm aad We mortal aut 20 veces,
2 Me ask you to change the spears youl tee the count by 2%
8: Mo, marital case wed aveo duce Roy 4%
3 Ta rnd then we pay a estra £300, yo ge us fea warn.
1 Sony no. Mare an ox £506, nc
14 Soie psy a na £300, ye us Fue year arar
8: mafia me ony give ao year many tat moun,
$, As Ar jou saying nati we css ou der 500, yo our pco 655
Wel na Fat ones tha re we cou on decease 10 75
14 25 Listen and check your answers.
ALK BUSINESS.
tookat these exchanges. What is wrong with Speaker B's replies?
Doyou need hind?
case mes couts ont ce
sve os cen he bar?
Wout you Ut meto
cry Seber, ist
Course tough these les justfor inte?
yout
Pee eRe
4826 Listen and complete the sentences,
2) oh. taa KS. om mach Thats vey you
D) hats SE Cr td on
9 ect Pie, .
9 wann, ann ion mat window?
9 a, that, Thank ou very much,
D vos, asis yaa vt
Match each response from exercise B withthe correct question from
exercise,
d-1 ms OF = OF 0
Reply tothe following questions in a positive and friendly way, tte in the
example.
1 As Would you te meo covble-ceck thse guest
‘Oh, thanks a let That’ very kind of you.
2 A: Cou sete photocopier?
o
3 As saco st anguage then?
à ha tl so, dont you nd?
5 As Would you est rer tx for you?
4627 Listen to some possible ways of answering the questions in exercise D.
‘Then listen again and practise Speaker B's answers.
Look at these comments made during negotiations. Whatis wrong with them?
2 Ghe usa ist.
3 beiveryin one wee? Pay onde ther
À ome cur ices mor? Sounds oa bad joke.
5 En cout? OK bt then ode ovr 10, Aight?
6 ment you to ater especias
4428 Biel think of more diplomatic ways of making these comments.
‘Then isten and practise the sample answers,
HSIIONa ssanısna WAIANS:
tookat these exchanges. What is wrong with Speaker B's replies?
Doyou need hind?
case mes couts ont ce
sve os cen he bar?
Wout you Ut meto
cry Seber, ist
Course tough these les justfor inte?
yout
Pee eRe
4826 Listen and complete the sentences,
2) oh. taa KS. om mach Thats vey you
D) hats SE Cr td on
9 ect Pie, .
9 wann, ann ion mat window?
9 a, that, Thank ou very much,
D vos, asis yaa vt
Match each response from exercise B withthe correct question from
exercise,
d-1 ms OF = OF 0
Reply tothe following questions in a positive and friendly way, tte in the
example.
1 As Would you te meo covble-ceck thse guest
‘Oh, thanks a let That’ very kind of you.
2 A: Cou sete photocopier?
o
3 As saco st anguage then?
à ha tl so, dont you nd?
5 As Would you est rer tx for you?
4627 Listen to some possible ways of answering the questions in exercise D.
‘Then listen again and practise Speaker B's answers.
Look at these comments made during negotiations. Whatis wrong with them?
2 Ghe usa ist.
3 beiveryin one wee? Pay onde ther
À ome cur ices mor? Sounds oa bad joke.
5 En cout? OK bt then ode ovr 10, Aight?
6 ment you to ater especias
4428 Biel think of more diplomatic ways of making these comments.
‘Then isten and practise the sample answers,
HSIIONa ssanısna WAIANS:
MOM ANNOS
“5 Job satisfaction
EI « 29 Listen and complete these passive sentences
1 ste been... pase tor er cea.
2 me asked to work veine
3 mer tne o work under esse
4 Some otter ered choose beeen mod nd home,
$5, Acecentbatane between war and personal Me. ted very tabi
“4829 Listen again and practise saying the sentences. Use the contractions
in sentences 1-3, and the weak forms Ju / and oz} in sentences à and 5
respectively,
IE Putineworssinthe boxinthe correct column according to hei stress pattern,
‘sopra award balance bene
Greer calesrue promotion sala
% > Ge we
env. pe Asse. fulflnsot.
4 30 Listen and check your answers. Then sten again a
the words,
To
Words of woo more pls can have dere stress ates. In Bo. fr came,
eat sates see Ge ly lo and on) nd te second sole
sees Lee Sor a weak success, Ihe ty round Inte
onary sess is motes wi he yo user e stress ble,
ractse saying
Th 4 31 listen and complete the words.
tens mm
see sidra
nn Te
ome pa
Tip
Ae os that you wre in are pronounced JS und called ea, nd
Is he most common soundin English appear narstesed spades ony a an
Noting andasing/> an ely improve your pronunciation an your
“5 Job satisfaction
EI « 29 Listen and complete these passive sentences
1 ste been... pase tor er cea.
2 me asked to work veine
3 mer tne o work under esse
4 Some otter ered choose beeen mod nd home,
$5, Acecentbatane between war and personal Me. ted very tabi
“4829 Listen again and practise saying the sentences. Use the contractions
in sentences 1-3, and the weak forms Ju / and oz} in sentences à and 5
respectively,
IE Putineworssinthe boxinthe correct column according to hei stress pattern,
‘sopra award balance bene
Greer calesrue promotion sala
% > Ge we
env. pe Asse. fulflnsot.
4 30 Listen and check your answers. Then sten again a
the words,
To
Words of woo more pls can have dere stress ates. In Bo. fr came,
eat sates see Ge ly lo and on) nd te second sole
sees Lee Sor a weak success, Ihe ty round Inte
onary sess is motes wi he yo user e stress ble,
ractse saying
Th 4 31 listen and complete the words.
tens mm
see sidra
nn Te
ome pa
Tip
Ae os that you wre in are pronounced JS und called ea, nd
Is he most common soundin English appear narstesed spades ony a an
Noting andasing/> an ely improve your pronunciation an your
TALK BUSINESS
KA conpiettnteephone conversation withthe ers from the box.
[waseven Motte eet coms |
feundow sugested tine treet
IM Rosa les
PM Good morning Ns ade y names Paul Wit rito a exo
rece agency.
m ons?
Pa "your ame by as Del bev you. im gui
En
fv, Its ie Yes. And wht st abou
Pate Det. 2 eatyou. Me thought you might better à
postion tas become vacant GP Conslig for sen anc ass
Would you theo. Mo ab mor about the post
Fo We hank ys very much for cnc mo. ob nes, Icon
pers ary pi us meting Yon se, very Papi
‘ent Ja anti og ane.
Pw SoLo, Maps hen teres someone se you could
Someone could contact a "about od?
49 32 Liste and check your answers. Then listen again and take Paul
Whitby’ part
In conversation, we often paraphrase information instead of ust repeating
It Look this example.
A: Ani sounds Dr reworng jo.
9: Yes tray it ery sti
How could Speaker 8 respond tothe folowing utterances? Use the words
from the box.
pais red lope Independence _apporeniiesorgromation ie
1: Whatsthe carer stra the whee pouvant
bs Wall vere Joti ef opportunities for promotion, Lett say.
2 A: Wat ige Benes do try otr
‘ner tr git e ise,
A As Personally, enya ite more autonomy,
$5, Ae 1550 demain ong ode wt bureaucracy. dot you ad?
4 33 Listen to the sample answers on the recording. Then listen again and
take Speaker Bs part.
a
HSITONZ SSINISNS TYAIAUNS
KA conpiettnteephone conversation withthe ers from the box.
[waseven Motte eet coms |
feundow sugested tine treet
IM Rosa les
PM Good morning Ns ade y names Paul Wit rito a exo
rece agency.
m ons?
Pa "your ame by as Del bev you. im gui
En
fv, Its ie Yes. And wht st abou
Pate Det. 2 eatyou. Me thought you might better à
postion tas become vacant GP Conslig for sen anc ass
Would you theo. Mo ab mor about the post
Fo We hank ys very much for cnc mo. ob nes, Icon
pers ary pi us meting Yon se, very Papi
‘ent Ja anti og ane.
Pw SoLo, Maps hen teres someone se you could
Someone could contact a "about od?
49 32 Liste and check your answers. Then listen again and take Paul
Whitby’ part
In conversation, we often paraphrase information instead of ust repeating
It Look this example.
A: Ani sounds Dr reworng jo.
9: Yes tray it ery sti
How could Speaker 8 respond tothe folowing utterances? Use the words
from the box.
pais red lope Independence _apporeniiesorgromation ie
1: Whatsthe carer stra the whee pouvant
bs Wall vere Joti ef opportunities for promotion, Lett say.
2 A: Wat ige Benes do try otr
‘ner tr git e ise,
A As Personally, enya ite more autonomy,
$5, Ae 1550 demain ong ode wt bureaucracy. dot you ad?
4 33 Listen to the sample answers on the recording. Then listen again and
take Speaker Bs part.
a
HSITONZ SSINISNS TYAIAUNS
anaıyı
REA ©
LE
Hs
3
| *
aa 1
w"6 Risk
4 34 Listen and add the missing consonants in he words below.
1 splenic. jeg sit
2 rd
3 ny and et the
À She wos — JO y kal of our remet 1e
5 ange enough they in_odueed new
‘
Our company
à 34 Listen again and practise the words and sentences. Pay attention In
particular t the consonant groups
de 35 istento how certain words are inked together In these expressions
agreement and disagreement.
1 saute sree
2 tra
nes witha consonant and tre word imite ae egos
ne ae uy nk tose two wort
4 36 indicate where similar links could be made in these sentences,
à That ad ofthe question Pals
Wel coud are mo,
“t's ot thon se
Fmincampleco agent
Tats aout gt.
Arme ares ise?
4 36 Check your answers. Then listen again and practise saying the
Sentences.
Circe the word which has a diferent stress pattern
3 2) cum D aie PT
2 3) develop 9 wine 9 estime
3 0 rue D) it à costal
à 9 exile à ha 9 tremendos
5 à eee D serous 9 inereased
6 9 reste D ak 3 sess
44 37 Listen and check your anse
A.
REA ©
LE
Hs
3
| *
aa 1
w"6 Risk
4 34 Listen and add the missing consonants in he words below.
1 splenic. jeg sit
2 rd
3 ny and et the
À She wos — JO y kal of our remet 1e
5 ange enough they in_odueed new
‘
Our company
à 34 Listen again and practise the words and sentences. Pay attention In
particular t the consonant groups
de 35 istento how certain words are inked together In these expressions
agreement and disagreement.
1 saute sree
2 tra
nes witha consonant and tre word imite ae egos
ne ae uy nk tose two wort
4 36 indicate where similar links could be made in these sentences,
à That ad ofthe question Pals
Wel coud are mo,
“t's ot thon se
Fmincampleco agent
Tats aout gt.
Arme ares ise?
4 36 Check your answers. Then listen again and practise saying the
Sentences.
Circe the word which has a diferent stress pattern
3 2) cum D aie PT
2 3) develop 9 wine 9 estime
3 0 rue D) it à costal
à 9 exile à ha 9 tremendos
5 à eee D serous 9 inereased
6 9 reste D ak 3 sess
44 37 Listen and check your anse
A.
+ ie on eter), neat tothe number ofthe conversion
+ oorotuse ary eter more tan rc
‘TALK BUSINESS,
CRM OF 42m arts ance wate matt
eachonels,
| ae es mato
pane ange
pm sens
| tent que eres
| ts à trans
D the cod weather
D thesoval aspects of work
19 using the phone at kor personales
D vegetaran food
IE vos hará folowing expressions of agreement or isagreement
2) Rey 9 Soma
D ostia? D mat
O a) Meta ment are agua itt
© ¡corto orgue A) Youmustbe jing!
Patterson st starting th sang agreement nd ending in stone sagement
HoooaadaGg
NEEPTING on 4939 Complete the prompts below. Then listen and check your answers,
A And match each ofthe invtaions with the response you heard.
1 ave go fora ria 2) Tato be nice Tank,
2 You keto onus or 1) Genio.
‘une tomorow?
3 warded yu could be dled
ome to our ocean pty on
Satay?
De coming round fora 4 tv, bt veep
din arma. nate engage
5 Wester you toour Sern art on beak
house here sein forme today
6 Dow abeto. 9 mata cart. im go
away forthe wecken,
HSITONZ SsaNisna TYAIAUNS
+ oorotuse ary eter more tan rc
‘TALK BUSINESS,
CRM OF 42m arts ance wate matt
eachonels,
| ae es mato
pane ange
pm sens
| tent que eres
| ts à trans
D the cod weather
D thesoval aspects of work
19 using the phone at kor personales
D vegetaran food
IE vos hará folowing expressions of agreement or isagreement
2) Rey 9 Soma
D ostia? D mat
O a) Meta ment are agua itt
© ¡corto orgue A) Youmustbe jing!
Patterson st starting th sang agreement nd ending in stone sagement
HoooaadaGg
NEEPTING on 4939 Complete the prompts below. Then listen and check your answers,
A And match each ofthe invtaions with the response you heard.
1 ave go fora ria 2) Tato be nice Tank,
2 You keto onus or 1) Genio.
‘une tomorow?
3 warded yu could be dled
ome to our ocean pty on
Satay?
De coming round fora 4 tv, bt veep
din arma. nate engage
5 Wester you toour Sern art on beak
house here sein forme today
6 Dow abeto. 9 mata cart. im go
away forthe wecken,
HSITONZ SsaNisna TYAIAUNS
XAOM aNNOS
UNIT
7 Management styles
TY «40 Listen to the difference between /1./5/, 4,208 /45/.
7 NT 1 7
ssineption | asineecen asinedesp | asiniin
“ion mue pes ms
pasion vision waren lone
EX ruine word inthe box inthe com column according tothe
pronuncian othe eters) In bold.
DEEE Wave get
Fons logs! pen ocio cone
a 5 M vs
40 at Listen ar
the words.
check your answers. Then listen again and practise saying
+0 42 Listen tothe way certain sounds ar linked In this sentence,
lana rame able and y ins sounch.
See ane 6
ER ow stow where sina inks cul be made inthese sentences.
1 Os marae dima nay os
2 ep er opte ae
43 Listen and check your answers. Then listen agaln and practise saying
the sentences.
CET o cauistentoine words inthe lowing tale Und the sessed
lable,
Adjective Nour
arena rene
Splomatie pom
fete hos
sing espiaton
4 44 Listen again and practise saying the words.
UNIT
7 Management styles
TY «40 Listen to the difference between /1./5/, 4,208 /45/.
7 NT 1 7
ssineption | asineecen asinedesp | asiniin
“ion mue pes ms
pasion vision waren lone
EX ruine word inthe box inthe com column according tothe
pronuncian othe eters) In bold.
DEEE Wave get
Fons logs! pen ocio cone
a 5 M vs
40 at Listen ar
the words.
check your answers. Then listen again and practise saying
+0 42 Listen tothe way certain sounds ar linked In this sentence,
lana rame able and y ins sounch.
See ane 6
ER ow stow where sina inks cul be made inthese sentences.
1 Os marae dima nay os
2 ep er opte ae
43 Listen and check your answers. Then listen agaln and practise saying
the sentences.
CET o cauistentoine words inthe lowing tale Und the sessed
lable,
Adjective Nour
arena rene
Splomatie pom
fete hos
sing espiaton
4 44 Listen again and practise saying the words.
‘TALK BUSINESS
445 Listento 30 extracts from presentations, and decide what the
Presenter is doing In each one,
Wie nee (a) neato the aie ofthe ent
Use exch vie.
e Er 9 singe supo
sua? Es 7 D) imavinptreausience
Eur Eau 8 1 Changing another tone
oct era 9. 9) Emprassing
res. baa. 9 ovesssng nietons
m
As ec shows, fete presets ag peseta, they use spec
ral pases to hghig the rc of eit afr example hey se
cie proses tol the aince know he am ofthe presentation, rod
Soe tpt oo mve on a amor topic
ut the following signalling phrases next tothe correct heading in the box
below.
1 ovine,
2. theo go bat 1 à par mention oe.
3 you Ion graph, youtsee
A. to wap up om by ring tough the mln pois agi
5 Kyoulookae the sie, yuca see.
tre dw your tenio your ando
7
8
>
As said o gia,
ote ge ou an sample
So, sum UP
10 what tis gra shows
11 Asti inn into,
12 his eng me tote end of yl. Lt me just recap bon he main ports,
romping 7
Returning a point made eurer
Rein visuals or hands
Condäng
4) 46 Listen oa presentation about e-mail etiquette and tick the phrases
in exercise B that the speaker uses.
e
HSTION3 SSANISNE IVAIAANS
445 Listento 30 extracts from presentations, and decide what the
Presenter is doing In each one,
Wie nee (a) neato the aie ofthe ent
Use exch vie.
e Er 9 singe supo
sua? Es 7 D) imavinptreausience
Eur Eau 8 1 Changing another tone
oct era 9. 9) Emprassing
res. baa. 9 ovesssng nietons
m
As ec shows, fete presets ag peseta, they use spec
ral pases to hghig the rc of eit afr example hey se
cie proses tol the aince know he am ofthe presentation, rod
Soe tpt oo mve on a amor topic
ut the following signalling phrases next tothe correct heading in the box
below.
1 ovine,
2. theo go bat 1 à par mention oe.
3 you Ion graph, youtsee
A. to wap up om by ring tough the mln pois agi
5 Kyoulookae the sie, yuca see.
tre dw your tenio your ando
7
8
>
As said o gia,
ote ge ou an sample
So, sum UP
10 what tis gra shows
11 Asti inn into,
12 his eng me tote end of yl. Lt me just recap bon he main ports,
romping 7
Returning a point made eurer
Rein visuals or hands
Condäng
4) 46 Listen oa presentation about e-mail etiquette and tick the phrases
in exercise B that the speaker uses.
e
HSTION3 SSANISNE IVAIAANS
IOMA annos
""& Team building
ay 5
‘What are the words transcribed below?
‘se the ati the todo lp your or checkin our
1 posta! sociable A ga
2 fem rota 5 Pops)
3 al 6 oot)
o
Notice tam en schwa sound appears unsrssed sis
< 47 Listen and practise saying the words.
+0 48 Listen to how hove is pronounced in these sentences.
We should nae ecavagedmare bate nd discusion. fv!
The alr shoul have spent o much me on lt pope fav
Me presence ight ave bested the tom's paímanc Ja
We need" ave art te od Te plane waste
Vers my ke? mus have dappelit somes, [9
The team mou ave been stronger both. av
‘When Paes used betwen a modal eb nd pst parce the weak form /ov/ 5
aways se
49 49 Listen and practise saying other examples.
‘4 50 Listen to how Speaker 8 highlights the word whichis most
Significant inthe context,
1A: Wenota very imaginate otto. — 2. As Weta very rata solas.
Ds But ta 8
Underlin the words Speaker 8 will highlight in these conversations
1A: Isern oud in your 4 As Why dont yeu cei for the une
ob senna?
6 Irae e paper. 8: Inavesignedup forthe fre one,
2 A How doyoutelaboutallthesémie 5 A Mesa ey entusiasta
sur Header
Be hate he paperwork, 8: Bute was ficient,
3 A HaveyoureisiredtortheMay 6 A: Eon was certain rot Hams
sear? fore
2: ave signduptortheluneene. 8e Bathe wasefcet
43 51 Listen to check your answers. Then listen again and take Bs role.
""& Team building
ay 5
‘What are the words transcribed below?
‘se the ati the todo lp your or checkin our
1 posta! sociable A ga
2 fem rota 5 Pops)
3 al 6 oot)
o
Notice tam en schwa sound appears unsrssed sis
< 47 Listen and practise saying the words.
+0 48 Listen to how hove is pronounced in these sentences.
We should nae ecavagedmare bate nd discusion. fv!
The alr shoul have spent o much me on lt pope fav
Me presence ight ave bested the tom's paímanc Ja
We need" ave art te od Te plane waste
Vers my ke? mus have dappelit somes, [9
The team mou ave been stronger both. av
‘When Paes used betwen a modal eb nd pst parce the weak form /ov/ 5
aways se
49 49 Listen and practise saying other examples.
‘4 50 Listen to how Speaker 8 highlights the word whichis most
Significant inthe context,
1A: Wenota very imaginate otto. — 2. As Weta very rata solas.
Ds But ta 8
Underlin the words Speaker 8 will highlight in these conversations
1A: Isern oud in your 4 As Why dont yeu cei for the une
ob senna?
6 Irae e paper. 8: Inavesignedup forthe fre one,
2 A How doyoutelaboutallthesémie 5 A Mesa ey entusiasta
sur Header
Be hate he paperwork, 8: Bute was ficient,
3 A HaveyoureisiredtortheMay 6 A: Eon was certain rot Hams
sear? fore
2: ave signduptortheluneene. 8e Bathe wasefcet
43 51 Listen to check your answers. Then listen again and take Bs role.
TAUX BUSINESS
4 52 Diplomatic language often used in conflict resolution Listen and
complete the examples onthe right.
4 Mlbeveydiiittomakehim Might... atom in
‘changes mind change enn
2 Canwarsimehouyaufee outs me how yu eet
aña shout
3 rats tbe to uit Aa souien be at it
ta impement. limpian
2. item wat your iso tele what your gots ae
5 | worto ew wha ou pan tod toknow whatyu planto,
Tips
Incenain tuations a more capa needed (e serteces othe lf)
Inoiherstunlos such an approach might seem o ect or even aggressive, am
inlet language sare prit sentence cn he igh
Make these sentences sound Les ‘rect’
1 Tyne bison te stents ofthe team.
2 Seating th ar on a weekend traning couse vil barto esper.
3 nantes empaye to have à sy
6 le very suggest emos ay of he sir team vende.
4 52 Listen and practise saying the model sentences.
sometimes desirable to reect ideas and suggestions in a diplomatic
way See how Speaker B does that in these two examples.
1A: think you shod ak sc team mee nadal
1: nao tas ot eal ease.
2 As Sse ha jou remove Tom ar Ary the tea woul be ala mare feine,
1: (predate your point fie, but cout posi do tht
43 52 Listen to five different suggestions and decide what the best
response 1 each ones.
+ ne ate 2) 0) nent te mumber fie peser
Speaker {| aprecit your por of view bu could’ possibly
Speaker? Gears mou wonder algo been
nn ay not
1 can sey you woulé matt dti, bet on tink
itwould wor would cas tots mores
Spemter5 Ref er department.
Speakers
see ut ou vta ot ea practi
Nothing would ever get doe anti,
© Fiat nat ey feasible. woud take me ower
+ Tnssaunds ver intresting but doubt wean afer
How abouts weekend event?
“4 55 Listen to the dialogues and check your answers. Then listen again
and practise the responses tothe suggestions.
HSTTONZ SsaNisng TVAIAUNS.
4 52 Diplomatic language often used in conflict resolution Listen and
complete the examples onthe right.
4 Mlbeveydiiittomakehim Might... atom in
‘changes mind change enn
2 Canwarsimehouyaufee outs me how yu eet
aña shout
3 rats tbe to uit Aa souien be at it
ta impement. limpian
2. item wat your iso tele what your gots ae
5 | worto ew wha ou pan tod toknow whatyu planto,
Tips
Incenain tuations a more capa needed (e serteces othe lf)
Inoiherstunlos such an approach might seem o ect or even aggressive, am
inlet language sare prit sentence cn he igh
Make these sentences sound Les ‘rect’
1 Tyne bison te stents ofthe team.
2 Seating th ar on a weekend traning couse vil barto esper.
3 nantes empaye to have à sy
6 le very suggest emos ay of he sir team vende.
4 52 Listen and practise saying the model sentences.
sometimes desirable to reect ideas and suggestions in a diplomatic
way See how Speaker B does that in these two examples.
1A: think you shod ak sc team mee nadal
1: nao tas ot eal ease.
2 As Sse ha jou remove Tom ar Ary the tea woul be ala mare feine,
1: (predate your point fie, but cout posi do tht
43 52 Listen to five different suggestions and decide what the best
response 1 each ones.
+ ne ate 2) 0) nent te mumber fie peser
Speaker {| aprecit your por of view bu could’ possibly
Speaker? Gears mou wonder algo been
nn ay not
1 can sey you woulé matt dti, bet on tink
itwould wor would cas tots mores
Spemter5 Ref er department.
Speakers
see ut ou vta ot ea practi
Nothing would ever get doe anti,
© Fiat nat ey feasible. woud take me ower
+ Tnssaunds ver intresting but doubt wean afer
How abouts weekend event?
“4 55 Listen to the dialogues and check your answers. Then listen again
and practise the responses tothe suggestions.
HSTTONZ SsaNisng TVAIAUNS.
OM annos
UNIT 9
CET
pe
Raising finance
EB « só Listen to how the letter a is pronounced in the following words.
ss pe marke stake dk mortgage
IA Put the words betow inthe corect column, according tothe pronunciation
ofthe letters) in bold.
acaustion acount purchase percentage encourage although
france intament overt ale gran angel
Telosin [armee [ierssn Trerssn Mus
tedbark_[eanaca sar card | ays i
aa [one ET | sake montage
0 57 Now check your answers. Then listen again and practise the words |
58 Listen tothe way certain sounds ae inked in these sentences.
4. rene expects area one est
2. Thereporteonsine, an assesment ae sci European ests
ie
When wor fishes wih cnsonant an the wor immedtey teri witha
wel oud sly nk thse uo words
IBD dicate where sima inks could made In these sentence.
1 Trefistietaiments de in Ap
2. the company has gore rt ainsation wth des of abou ght ion euros.
3 we arses about is custo, wel ave put our rane wher out mos
43 59 Check your answers Then listen again and practise saying the sentences.
IL 4 60 Listen and put each question 1-8 in the correct column, depending.
‘On whether the voice goes up or down a the end.
= 3
7
0 60 Checkyouranswers. Then listen again and practise saying the questions.
to
Tres tendency forthe
endoso quesos.
too domar the ent questions and up atthe
UNIT 9
CET
pe
Raising finance
EB « só Listen to how the letter a is pronounced in the following words.
ss pe marke stake dk mortgage
IA Put the words betow inthe corect column, according tothe pronunciation
ofthe letters) in bold.
acaustion acount purchase percentage encourage although
france intament overt ale gran angel
Telosin [armee [ierssn Trerssn Mus
tedbark_[eanaca sar card | ays i
aa [one ET | sake montage
0 57 Now check your answers. Then listen again and practise the words |
58 Listen tothe way certain sounds ae inked in these sentences.
4. rene expects area one est
2. Thereporteonsine, an assesment ae sci European ests
ie
When wor fishes wih cnsonant an the wor immedtey teri witha
wel oud sly nk thse uo words
IBD dicate where sima inks could made In these sentence.
1 Trefistietaiments de in Ap
2. the company has gore rt ainsation wth des of abou ght ion euros.
3 we arses about is custo, wel ave put our rane wher out mos
43 59 Check your answers Then listen again and practise saying the sentences.
IL 4 60 Listen and put each question 1-8 in the correct column, depending.
‘On whether the voice goes up or down a the end.
= 3
7
0 60 Checkyouranswers. Then listen again and practise saying the questions.
to
Tres tendency forthe
endoso quesos.
too domar the ent questions and up atthe
TALK BUSINESS
[8 ca n nations, tis ten deste to use loma language
{Gee 452). sten and complete the sentences on the right.
à Trees o woyweconinestinyour Unfortunately we cevldré vost
reis present om. inyourproet nt presen fom,
2 Wemastak about startup costs {alkabou stat up cost fs,
3 Wewantsome aon colateral fer some adios ate?
A We wo lower our interes ‘hats trot rate eco
me Er
$ Youmustoytobinginanoter you cd big inartrer
acer Bet
6 Youritrest rats fortoohigh. Yours ae sie
IA 4 62 Listen 10 10 sentences, and decide which negotiating technique each
oneillustrates.
Sentence Sentence 6 2 Open questions
Sertence2 Senene 7 9 closed auesons
Sener. Serene 8 © Sohering proses
Senences Serien 9 9 Saag phrases
Semences Sentence 10. à Sarenet
Listen again and complete sentences 1-5.
A Winen ityou bein a potion to ve 2
2 us er what eve satan,
3 cant nth? thik we must befor ote
fines.
4 Doyounavea oben?
5 Canary into. :
"ern IA entra goce ap anneal evens
ed. ner on ptr rs dr te
ting tin, an complete chungen
1x trv ingens abnor?
tw name ety Arpendtenfhe morte:
Sn each how mary backers wi yoube ableton?
a you accept payment by talent
wert
et kno wy te overeat ase been paid ye
m
ow much il os ree for staan costs?
Milo
So wéteallagres onthe colateral then?
n
HSITONA SSANISNE TVAIAUNS.
[8 ca n nations, tis ten deste to use loma language
{Gee 452). sten and complete the sentences on the right.
à Trees o woyweconinestinyour Unfortunately we cevldré vost
reis present om. inyourproet nt presen fom,
2 Wemastak about startup costs {alkabou stat up cost fs,
3 Wewantsome aon colateral fer some adios ate?
A We wo lower our interes ‘hats trot rate eco
me Er
$ Youmustoytobinginanoter you cd big inartrer
acer Bet
6 Youritrest rats fortoohigh. Yours ae sie
IA 4 62 Listen 10 10 sentences, and decide which negotiating technique each
oneillustrates.
Sentence Sentence 6 2 Open questions
Sertence2 Senene 7 9 closed auesons
Sener. Serene 8 © Sohering proses
Senences Serien 9 9 Saag phrases
Semences Sentence 10. à Sarenet
Listen again and complete sentences 1-5.
A Winen ityou bein a potion to ve 2
2 us er what eve satan,
3 cant nth? thik we must befor ote
fines.
4 Doyounavea oben?
5 Canary into. :
"ern IA entra goce ap anneal evens
ed. ner on ptr rs dr te
ting tin, an complete chungen
1x trv ingens abnor?
tw name ety Arpendtenfhe morte:
Sn each how mary backers wi yoube ableton?
a you accept payment by talent
wert
et kno wy te overeat ase been paid ye
m
ow much il os ree for staan costs?
Milo
So wéteallagres onthe colateral then?
n
HSITONA SSANISNE TVAIAUNS.
MOM annos
n
»"10 Customer service
8 64 istento now the consonants /p/, / and /k/ are pronounced.
poly Uk autom
To.
ImEnglsh the vos consoans [pad AJ ae pronounce wth atico
piton ne your at being ala wordor a sessed be
+0 62 Listen again and practise saying the words.
IE « és listen and complet the following examples.
4 customer
3 pit
“e teens
5e price
6
D ot
4 65 Listen again and practise saying the phrases, paying particular
attention tothe aspirations.
40 66 Listen tothe pronunciation of do you / di you / would you,
1 Hom oyu the working na ace?
2 Didyou mention ain worked abroad?
3 Wold you mind ig ints or
A Mow do you deal wit complains?
5 Oi you tae patina taining?
+40 66 Listen again and practise saying the questions.
Tp
In een example, th weak orm js sus and ine wih ne ward eos
(a) Hal) Jn
Sich sound singletons ofensa nino spect, You may cove tous
"hem, bu being ar of tem may help pre You terio si
n
»"10 Customer service
8 64 istento now the consonants /p/, / and /k/ are pronounced.
poly Uk autom
To.
ImEnglsh the vos consoans [pad AJ ae pronounce wth atico
piton ne your at being ala wordor a sessed be
+0 62 Listen again and practise saying the words.
IE « és listen and complet the following examples.
4 customer
3 pit
“e teens
5e price
6
D ot
4 65 Listen again and practise saying the phrases, paying particular
attention tothe aspirations.
40 66 Listen tothe pronunciation of do you / di you / would you,
1 Hom oyu the working na ace?
2 Didyou mention ain worked abroad?
3 Wold you mind ig ints or
A Mow do you deal wit complains?
5 Oi you tae patina taining?
+40 66 Listen again and practise saying the questions.
Tp
In een example, th weak orm js sus and ine wih ne ward eos
(a) Hal) Jn
Sich sound singletons ofensa nino spect, You may cove tous
"hem, bu being ar of tem may help pre You terio si
TALK BUSINESS
4 67 Listen to Speakers À and 8 apologise and indicate who sounds.
enuinely concerned.
1 Mató you sete the wong meda.
Ru =
2 The books we order hart ected us ye
A E
3. Some ofthe goods wee bly ages
x py
A. Tis delay as ey messed up or ales.
x co
5, Weve again ce einer for at mie whch was et te months ao,
ne Di
6 We stthavesr cars pour imoice
à e
4 68 Listen and practise each polite reply Try o sound genuinely polite,
14 69 or each speaker that you hear, tick the most appropriate reply.
1 wratseenstotesne protien? Y
1 mot males youths seus?
à ort ind
2 à thopeso.
1) wht mater
9 you wou
3 2) tue ét hee bees worse,
Picea youve been incanerienced
à think tres à problem win you shed,
Aa) mata om prety sure nas un
1) Ray kos men wil end
1 Was wong om the sat mas
5 9) Mens an go among any business
>) Mean ricup anything.
9 Youcantjsttyamicun
6 2 ¡uxeepintose
À Looking ora io your questions.
© Tanke Fd tat
Complete Speaker Es pat apologising fist and then promising to take action.
Cee een =
A Wet Eaton
nens dé
elder reiste.
a cl
a
À born
o PP.
non soma
pd
4 70 Listen and practise each model answer after ou heart.
HSIIONA SSINISNA TAIAUNS
4 67 Listen to Speakers À and 8 apologise and indicate who sounds.
enuinely concerned.
1 Mató you sete the wong meda.
Ru =
2 The books we order hart ected us ye
A E
3. Some ofthe goods wee bly ages
x py
A. Tis delay as ey messed up or ales.
x co
5, Weve again ce einer for at mie whch was et te months ao,
ne Di
6 We stthavesr cars pour imoice
à e
4 68 Listen and practise each polite reply Try o sound genuinely polite,
14 69 or each speaker that you hear, tick the most appropriate reply.
1 wratseenstotesne protien? Y
1 mot males youths seus?
à ort ind
2 à thopeso.
1) wht mater
9 you wou
3 2) tue ét hee bees worse,
Picea youve been incanerienced
à think tres à problem win you shed,
Aa) mata om prety sure nas un
1) Ray kos men wil end
1 Was wong om the sat mas
5 9) Mens an go among any business
>) Mean ricup anything.
9 Youcantjsttyamicun
6 2 ¡uxeepintose
À Looking ora io your questions.
© Tanke Fd tat
Complete Speaker Es pat apologising fist and then promising to take action.
Cee een =
A Wet Eaton
nens dé
elder reiste.
a cl
a
À born
o PP.
non soma
pd
4 70 Listen and practise each model answer after ou heart.
HSIIONA SSINISNA TAIAUNS
AROMA annos
ES
“" 41 Crisis management
4 73 Listen and add the missing consonants in the words below.
2 a y
3 nee noe
aa Sei
a ES o
7 by cy
Sum Dem ram
4 71 Now listen again and practise the word In sequence, Pay particular
attention tothe consonant groups.
| What's the moler 0,
43 72 Listen and complete these nun phrases.
1. lings. ofeommusiaton 4 a orages
2a te 5 à fave
3. comence 6 a. rescue
Wena preostin suas (o from, ta occurs ete ther ons, the weak
forms wy sos S, lo instance, of becomes [vl
+40 72 Listen again and practise saying the phases. Pay particular
Attention to the weak form />/-
43 73 Listen and complete these short conditional sentences. Use the
‘contracted forms.
1 We could've. armoured. Men
à red ns
3 A)
ious suas
A codes rats
s voiture
In each sentence, underline the words which are transcribed inthe
right hand column.
43 73 Now isten again and practise the sentences, paying special
attention tothe contractions underline.
ES
“" 41 Crisis management
4 73 Listen and add the missing consonants in the words below.
2 a y
3 nee noe
aa Sei
a ES o
7 by cy
Sum Dem ram
4 71 Now listen again and practise the word In sequence, Pay particular
attention tothe consonant groups.
| What's the moler 0,
43 72 Listen and complete these nun phrases.
1. lings. ofeommusiaton 4 a orages
2a te 5 à fave
3. comence 6 a. rescue
Wena preostin suas (o from, ta occurs ete ther ons, the weak
forms wy sos S, lo instance, of becomes [vl
+40 72 Listen again and practise saying the phases. Pay particular
Attention to the weak form />/-
43 73 Listen and complete these short conditional sentences. Use the
‘contracted forms.
1 We could've. armoured. Men
à red ns
3 A)
ious suas
A codes rats
s voiture
In each sentence, underline the words which are transcribed inthe
right hand column.
43 73 Now isten again and practise the sentences, paying special
attention tothe contractions underline.
TAUX BUSINESS
II 4 74 istonto these two questions. Which one sel o li a more
detalled response?
1 Mat dort you ie abou our ree sale regions?
2, at secc ou rat ke about ou new safety regions?
‘ratty question 2, the mord spect speaker to price more
dal
tp
sing wore spec, ran ast in det may ep ec oe speci
respons as weas ore ais bout the cans Being mote.
Use some ofthe words inthe tip above to make the following questions
more probing.
1 Vine iyo fom he plc?
2 nen did yourealte pode?
3 What cuna he ond to qs contaminated?
A Mow uch money dou alce ore cist
$, How tne cr hey tate your glo and sft reputions?
6. Mondo you lant vid such problems the fre?
43 75 Listen tothe sample answers and practise the questions.
Generalisatons like We alwoys/never do it ie that, Ereryone/No one
does it ike hat, or We must/should/can' do tik that, et. tend to stop
the discussion. There are times when can be very useful to challenge
such bold assertions.
40 76 Listen to how this canbe done.
3. Ar Ouremplyees reno nterstedin ist lé ali
at entend you have forth statement?
2 Ac Wesnustot tthe mes ro about sien.
8: wnat would happen we cid?
Challenge the following statements.
1; Everyone think re ci area si tte.
[A Thea as never sena acen on ur remises.
Ar must ish 5 opor by Tes.
ns F
Ar Disaster silat are vey expensive to conta
15 As Mur customers are pass wth the information e provide,
6 A reporte tat isjust not god enough.
0 77 Listen to the sample answers and complete B's part. Then listen
again and practise B's responses.
HSTIDNI SSaNisn@ TAIAUNS:
II 4 74 istonto these two questions. Which one sel o li a more
detalled response?
1 Mat dort you ie abou our ree sale regions?
2, at secc ou rat ke about ou new safety regions?
‘ratty question 2, the mord spect speaker to price more
dal
tp
sing wore spec, ran ast in det may ep ec oe speci
respons as weas ore ais bout the cans Being mote.
Use some ofthe words inthe tip above to make the following questions
more probing.
1 Vine iyo fom he plc?
2 nen did yourealte pode?
3 What cuna he ond to qs contaminated?
A Mow uch money dou alce ore cist
$, How tne cr hey tate your glo and sft reputions?
6. Mondo you lant vid such problems the fre?
43 75 Listen tothe sample answers and practise the questions.
Generalisatons like We alwoys/never do it ie that, Ereryone/No one
does it ike hat, or We must/should/can' do tik that, et. tend to stop
the discussion. There are times when can be very useful to challenge
such bold assertions.
40 76 Listen to how this canbe done.
3. Ar Ouremplyees reno nterstedin ist lé ali
at entend you have forth statement?
2 Ac Wesnustot tthe mes ro about sien.
8: wnat would happen we cid?
Challenge the following statements.
1; Everyone think re ci area si tte.
[A Thea as never sena acen on ur remises.
Ar must ish 5 opor by Tes.
ns F
Ar Disaster silat are vey expensive to conta
15 As Mur customers are pass wth the information e provide,
6 A reporte tat isjust not god enough.
0 77 Listen to the sample answers and complete B's part. Then listen
again and practise B's responses.
HSTIDNI SSaNisn@ TAIAUNS:
UNIT
12 Mergers & acquisitions
MO circte the word with a different vowel sound in each set,
YOM aNNOS
+ ste col lance takeover
3 manage shomage o etes
4 ej ars neste acute
5 water crete aye foe
sun orn oa lau
40 78 Listen to cheek your answers. Check wth the key. Then listen again
and practise saying the words.
“4 79 Ustentothe recording and complete these sentences about the
future with the words you hear.
à There mec. ON! Be. until are
au ost ouresecein sa
3 Anais are feasting rt st ron business. se000 ew
44 Thre arerumousthat the ene
sling cain,
aso EU ands to ite thee
6 Santa tinea came tthe board meting
7 We exoet programme to take fin March or cima ret ies
salte.
4 73 Now listen again and practise saying the sentences.
9 80 Listento these sentences and practise the contractions in the future
forms.
ut the following wordsw into two groups according other stress patter
too company management silanes ohflies
ston suitable ale Marles sucesso
Ge
“48 ©: Listen tothe recording and check your answers,
12 Mergers & acquisitions
MO circte the word with a different vowel sound in each set,
YOM aNNOS
+ ste col lance takeover
3 manage shomage o etes
4 ej ars neste acute
5 water crete aye foe
sun orn oa lau
40 78 Listen to cheek your answers. Check wth the key. Then listen again
and practise saying the words.
“4 79 Ustentothe recording and complete these sentences about the
future with the words you hear.
à There mec. ON! Be. until are
au ost ouresecein sa
3 Anais are feasting rt st ron business. se000 ew
44 Thre arerumousthat the ene
sling cain,
aso EU ands to ite thee
6 Santa tinea came tthe board meting
7 We exoet programme to take fin March or cima ret ies
salte.
4 73 Now listen again and practise saying the sentences.
9 80 Listento these sentences and practise the contractions in the future
forms.
ut the following wordsw into two groups according other stress patter
too company management silanes ohflies
ston suitable ale Marles sucesso
Ge
“48 ©: Listen tothe recording and check your answers,
Li
au Business
IIA EN reas nese figures out out
du De 97% 05% gap
Da 0346 Nesro DL
+40 82 Listen and practise saying the figures.
4 83 Listen and complete the text
Ori chology Partes yesterday anounced pit uy Roland Consulting, ta
par European usines consolar. ‘nin eashand shares,
Ait ot mines willbe sae y Rota. >
porn, ho ered he ema sea busines ir the reining
payment eres the form abut Im shares and opin tr shares
outros pane groups expected rece. ‘options vested over
‘The chairwoman of Astral Power ple a large independent power producer,
Is presenting the interim results forthe rt half yar
49 86 Listen tothe first part of her presentation and correct the six
mistakes in the table below.
Franca Summary
norte 9 lune [pren a mens | change
goss am oun can
Net ein, em am
ait a sm 20%
(Pro eo nessa
Eamingsgersna [3 icy sax
“Complete the second part of the presentation with inking words and
phrases from the box.
orar ae ist
nom eo to Second Aereo cero!
‘Meving.enta.the area... gomh tamer paseó e reessne re
cr ga encore cta wor cy fp er Ah
Finos compa escudo Gebel ex teeta
‘he Ga pont Sino para nens Aa Pos nao
IG 109 Par meno os poston soe Cote or netas
Iain poner geet
Zin Marc me aqui Exel a con o Ein we sei,
inh ave 39% ome es staying ew par ng oe
‘seven ado ences matt
Mie ote Weep ti teen uae
ihe pir cad inten ts ped So
ve cantor sites spp loto seis rey pri aro
ie ran como lero arto ala a iio
ip odo poten
4 85 Listen and check your answers.
7”
HSITONA SsaNisna 1VALAANS
au Business
IIA EN reas nese figures out out
du De 97% 05% gap
Da 0346 Nesro DL
+40 82 Listen and practise saying the figures.
4 83 Listen and complete the text
Ori chology Partes yesterday anounced pit uy Roland Consulting, ta
par European usines consolar. ‘nin eashand shares,
Ait ot mines willbe sae y Rota. >
porn, ho ered he ema sea busines ir the reining
payment eres the form abut Im shares and opin tr shares
outros pane groups expected rece. ‘options vested over
‘The chairwoman of Astral Power ple a large independent power producer,
Is presenting the interim results forthe rt half yar
49 86 Listen tothe first part of her presentation and correct the six
mistakes in the table below.
Franca Summary
norte 9 lune [pren a mens | change
goss am oun can
Net ein, em am
ait a sm 20%
(Pro eo nessa
Eamingsgersna [3 icy sax
“Complete the second part of the presentation with inking words and
phrases from the box.
orar ae ist
nom eo to Second Aereo cero!
‘Meving.enta.the area... gomh tamer paseó e reessne re
cr ga encore cta wor cy fp er Ah
Finos compa escudo Gebel ex teeta
‘he Ga pont Sino para nens Aa Pos nao
IG 109 Par meno os poston soe Cote or netas
Iain poner geet
Zin Marc me aqui Exel a con o Ein we sei,
inh ave 39% ome es staying ew par ng oe
‘seven ado ences matt
Mie ote Weep ti teen uae
ihe pir cad inten ts ped So
ve cantor sites spp loto seis rey pri aro
ie ran como lero arto ala a iio
ip odo poten
4 85 Listen and check your answers.
7”
HSITONA SsaNisna 1VALAANS
HOM BOVNONVT AIK BAMSHY
Answer key
E] 7
wi sc
= 5
sj Kr
3 ls
a
so
ss
Language review
2 bush
3 pupeses
à opens
sa
& road. tt
7 ici
1 totsensomsore ntheion
2 Rage ag nom the mre mouth
3 tocome sitio e pie
topar somebodyintre picture
5 tobe onthe sm wavelength
Jean oop
ESE om te horses mau
Aeon re same warden
2
3
4
5
2b 3e 4a 56
2 mesa osorno
3 giver te on cour
à Siren
5 peda iat
Wing
contando
Sentences 1, and Suse ner comet
TB sinc asnes
go 0 as een ose,
Ben oh as ato tod
Pierre
6 ee espn ecg tom
Tease tough eg ecc oy
1 fobeat about the bith to delay tating aboutthe
‘Ros pora pra a sud
2 Dai tre amant salto beses
ars ae expected o al rd peo lat
Shorea est,
3 oa total alot maig any dearer
à atop afaiure
5 say = there a cy af someting here's
eat
LES
Tos Tne ead fe
Sut Communiten string ose
Desert,
Shoal tke to tem Communion & People Skis
couse raras bulo oleg, Te couse rom
710 1 ter ad the fee's 650
[eve tis seiner wos conte corras to
ry proteina deveepment ard wou timate
Deve the whole eparmen, asthe main cu ion
peso ii.
oad be very sate you ai enable met gst
franca support rom our tt Dalma Seno
Tank you for conga eqs.
iy ese
your nam or its]
2 International marketing
Vocabulary
a
D 34 43 Sb 6c 79 80
Answer key
E] 7
wi sc
= 5
sj Kr
3 ls
a
so
ss
Language review
2 bush
3 pupeses
à opens
sa
& road. tt
7 ici
1 totsensomsore ntheion
2 Rage ag nom the mre mouth
3 tocome sitio e pie
topar somebodyintre picture
5 tobe onthe sm wavelength
Jean oop
ESE om te horses mau
Aeon re same warden
2
3
4
5
2b 3e 4a 56
2 mesa osorno
3 giver te on cour
à Siren
5 peda iat
Wing
contando
Sentences 1, and Suse ner comet
TB sinc asnes
go 0 as een ose,
Ben oh as ato tod
Pierre
6 ee espn ecg tom
Tease tough eg ecc oy
1 fobeat about the bith to delay tating aboutthe
‘Ros pora pra a sud
2 Dai tre amant salto beses
ars ae expected o al rd peo lat
Shorea est,
3 oa total alot maig any dearer
à atop afaiure
5 say = there a cy af someting here's
eat
LES
Tos Tne ead fe
Sut Communiten string ose
Desert,
Shoal tke to tem Communion & People Skis
couse raras bulo oleg, Te couse rom
710 1 ter ad the fee's 650
[eve tis seiner wos conte corras to
ry proteina deveepment ard wou timate
Deve the whole eparmen, asthe main cu ion
peso ii.
oad be very sate you ai enable met gst
franca support rom our tt Dalma Seno
Tank you for conga eqs.
iy ese
your nam or its]
2 International marketing
Vocabulary
a
D 34 43 Sb 6c 79 80
Language review
“es mon balance sheet
Sato market eseareh programe
ew panic laos depen
rene imoresie rote gres
oy spadio osas pairs
meins
Pe
Pe
ing
2 The motas cotas pena infomation and
faa ota! they wort nave ary cy Mets
the mos appropriate recinto he mashes
Tr competir hover, sas o osa
pect rect alaeney nao recs
ote esters, mic costs Men ex ine 316
a Fre Company mes woh inner to compate
à The omermmentéciesto invade a ota ita
ent tng soe tn pss fon da.
6 Trenes (eh conpetiveness o at et
Ve tee tr eri ar sed te
9 reste purpose somera
Te 4a sue Glot 77 8 9v
ma 124
Mie onsver
e
Stn: D techie ad poser
{tans arto Frost 20 ne,
A lo orita ur Scape aoû Youn
Ose ad pone Po ae
on Op ae,
er Sark, ar 4
1000 na, Sn
Dao ae
Ste
En
3 Building relat
Vocabulary
RS atu got
2 abc. hee ig tage wenn
3, Bes ats great. storing lions roby
he best deis thy could mace
A 6 Dee We nee 1a way foster
5. Bstagree. HN ely adem faute
6 B:loberarest ‘wonder what ok hem solongta
serions i sich an une dto
26 3e as
Language review
onships
50 6
21 3h Ag Sc 6b Ta Be
Testing lovato
met
worked out
<artedon
cecingin
umedup
10 questo
writing
addenda ee we
23 De be 5e 60
igen noteqipnents
at not create
wath ator
traite comte
YOM 19 VRONVT ZAIN ARMS.
“es mon balance sheet
Sato market eseareh programe
ew panic laos depen
rene imoresie rote gres
oy spadio osas pairs
meins
Pe
Pe
ing
2 The motas cotas pena infomation and
faa ota! they wort nave ary cy Mets
the mos appropriate recinto he mashes
Tr competir hover, sas o osa
pect rect alaeney nao recs
ote esters, mic costs Men ex ine 316
a Fre Company mes woh inner to compate
à The omermmentéciesto invade a ota ita
ent tng soe tn pss fon da.
6 Trenes (eh conpetiveness o at et
Ve tee tr eri ar sed te
9 reste purpose somera
Te 4a sue Glot 77 8 9v
ma 124
Mie onsver
e
Stn: D techie ad poser
{tans arto Frost 20 ne,
A lo orita ur Scape aoû Youn
Ose ad pone Po ae
on Op ae,
er Sark, ar 4
1000 na, Sn
Dao ae
Ste
En
3 Building relat
Vocabulary
RS atu got
2 abc. hee ig tage wenn
3, Bes ats great. storing lions roby
he best deis thy could mace
A 6 Dee We nee 1a way foster
5. Bstagree. HN ely adem faute
6 B:loberarest ‘wonder what ok hem solongta
serions i sich an une dto
26 3e as
Language review
onships
50 6
21 3h Ag Sc 6b Ta Be
Testing lovato
met
worked out
<artedon
cecingin
umedup
10 questo
writing
addenda ee we
23 De be 5e 60
igen noteqipnents
at not create
wath ator
traite comte
YOM 19 VRONVT ZAIN ARMS.
“answer kev
Bssnniesnoner a
oma,
gs EY
ramet,
Skah acta ater
‘mae i ent a er ee
dde peace a fp slim cag ware
pi
dea su a
123
4 Success
‘Vocabulary
economic wees
3 orante
5 too pir.
6 buyraspee
7 bones cum
2 deg)
3 como)
À cafe)
3 operarme
6 egreso
7 entera)
8 amu
9 relocating)
F0 msvudged)
2h 31 Ag Sb 62 74 80
aregeing ere Dieter
does wel soca sory
maine goo Deer tut
Dee yak hee
Language review
25 3b aD 50 6a
A A
lophadersared esse
[ojales (mas armounces
lass owns
stow een posing | is seen
(5 rad omounced
(e mas appointed
2 weaves eta heces
3 mater
dre
5 hd aero
6 hasgien
ass
ae
oemede
sings
fs een cometes
Tonne
11 had beenwatng
wating
5
2 paynatpuyng
3. assgament net assignments
à tonoton
5. successu ror suceed odo atte
Sana
7
8
9
natos
Heroes
Bssnniesnoner a
oma,
gs EY
ramet,
Skah acta ater
‘mae i ent a er ee
dde peace a fp slim cag ware
pi
dea su a
123
4 Success
‘Vocabulary
economic wees
3 orante
5 too pir.
6 buyraspee
7 bones cum
2 deg)
3 como)
À cafe)
3 operarme
6 egreso
7 entera)
8 amu
9 relocating)
F0 msvudged)
2h 31 Ag Sb 62 74 80
aregeing ere Dieter
does wel soca sory
maine goo Deer tut
Dee yak hee
Language review
25 3b aD 50 6a
A A
lophadersared esse
[ojales (mas armounces
lass owns
stow een posing | is seen
(5 rad omounced
(e mas appointed
2 weaves eta heces
3 mater
dre
5 hd aero
6 hasgien
ass
ae
oemede
sings
fs een cometes
Tonne
11 had beenwatng
wating
5
2 paynatpuyng
3. assgament net assignments
à tonoton
5. successu ror suceed odo atte
Sana
7
8
9
natos
Heroes
Dans
as
ar
36 sb 52 6a 7b 8090
guage review
wa ne
seen esd was reed
TOS
a
ow ny pp were made redundant ast yoo?
‘ne ove pas recen beca eset
What sor agreements caret being negtted?
om ares had been hen pay
6
he shout ough y after be used?
Sanpieanomer
1e conference oom ben books?
An thas nas booked eure ns morning.
Ne les and nate pads been ordered?
Ws ey have. We ordered tem ast week. {They
La ets
Los PowerPoint equipment been checkt
Sem Mat needs fo be done, Mgt someone
hat net Monday,
00m ote wane been booked?
mara rat sl eds tobe done. make
"body te end ofthe week
3
$ Ati,
ANSWER KEY
7, ets nac meda ben informed?
o Yee e. They were oma ex ths mont
Aas he socal eve een panne?
1: ves, thas. twas planed at ur last meting,
etal
Bihan Mete going to gechove redecorated
Fg nta ease, mo bet gethovet
romoednedatel
3 DW deter need gethove cd,
À ives inka souk eta serviced no
paa
$, Sie ah dont you gear them hace
wating
Faire Le sks an sita Projet Manager or
12 mon this poet ended bythe Tt rana or
Faltan and admite by the or Bank The
Project in commencs Jony yes, ans
{oinpove apa Fara communes te
mage lc goverment sacre ore plang aro
Enplementaon teal ceveaprertintatves Tough
ep, in el evlopme':cuncs have been
estables aos (eco, tough which me
art nds re being canales
1 be appoint lor shouldbe apie)
2 wilde ps
3 meseta
lees
| aos en
Sete un
A
ns
Le
Ba 3c Ab 59 6e
Te incor hrs in exerce ar use
entes ts cause of someting.
as
ar
36 sb 52 6a 7b 8090
guage review
wa ne
seen esd was reed
TOS
a
ow ny pp were made redundant ast yoo?
‘ne ove pas recen beca eset
What sor agreements caret being negtted?
om ares had been hen pay
6
he shout ough y after be used?
Sanpieanomer
1e conference oom ben books?
An thas nas booked eure ns morning.
Ne les and nate pads been ordered?
Ws ey have. We ordered tem ast week. {They
La ets
Los PowerPoint equipment been checkt
Sem Mat needs fo be done, Mgt someone
hat net Monday,
00m ote wane been booked?
mara rat sl eds tobe done. make
"body te end ofthe week
3
$ Ati,
ANSWER KEY
7, ets nac meda ben informed?
o Yee e. They were oma ex ths mont
Aas he socal eve een panne?
1: ves, thas. twas planed at ur last meting,
etal
Bihan Mete going to gechove redecorated
Fg nta ease, mo bet gethovet
romoednedatel
3 DW deter need gethove cd,
À ives inka souk eta serviced no
paa
$, Sie ah dont you gear them hace
wating
Faire Le sks an sita Projet Manager or
12 mon this poet ended bythe Tt rana or
Faltan and admite by the or Bank The
Project in commencs Jony yes, ans
{oinpove apa Fara communes te
mage lc goverment sacre ore plang aro
Enplementaon teal ceveaprertintatves Tough
ep, in el evlopme':cuncs have been
estables aos (eco, tough which me
art nds re being canales
1 be appoint lor shouldbe apie)
2 wilde ps
3 meseta
lees
| aos en
Sete un
A
ns
Le
Ba 3c Ab 59 6e
Te incor hrs in exerce ar use
entes ts cause of someting.
6 Risk
Vocabulary
‘igh up
8 cime
10 nmedate
ow
Y egigbe
2 ui
3 points
5 he
6 scale
7 gauge
5 remote
1 amet foesee
2 encour ce
à prota ede
reset 2Meet Panne Manage
21 34 Ab 59 60
Language review
1 rather $ y
2 Geptenaly 7 ty
3 dome 8 gradually
2 Head 5 Soy
5 Samy fo ty
2 ee gl erat incense
3 incorrecta
e invocaciones new sofi
+ ann cing a proa
5 et rors ave sen sara
6 march es iy.
Wing.
Me masi toes re seo
co an en, a erro.
BF 32 44 59 60
sauna unch tine “
Prat any es, oso le, dor yout
3 Paula: in Pe rm Bec?
4 at igh ys. Wel he sipped sommaire
Palo Near the slab? Buthow edit happen?
Je opa one ofou tears had pt some
‘ands about dean puto ite
7 Paul: Ome Poor im se body ar
8 le Aron bon wel ss amino he in
A rasta what Wary Dawson dignos, Se
alt anambulaeesrigh a.
9 Pau Oh yeah She's got afta cette hast
‘her is aly goo o ave someone UK er rund
10 et Absolutely Ws nee people ke er Besides,
Tissot ance
Ion vs aed dat uch im ene
dela sop ona pao ss rey ote
ds re neo sacaran ad
Faso só asar bt
Sosy mos ai oi
A Dons o sá append Se
Nena cece e rusa das
Micke ton tel omer no uy fa
Sete call nd Paras ten
Due
7 Management styles
Vocabulary
TETE
TRE
Carora
FREEEFTERFE
2 competence incompetent
5 ya] dieat
À consiceate/ mater
5 response resporstty
6 ice /dechiveess
2 competence
3 om
5 Irsponabie
29 36 aa Sb 60 Te 82 90
Language review
re one her
2 theater 5 then
3 is 6 vs
Vocabulary
‘igh up
8 cime
10 nmedate
ow
Y egigbe
2 ui
3 points
5 he
6 scale
7 gauge
5 remote
1 amet foesee
2 encour ce
à prota ede
reset 2Meet Panne Manage
21 34 Ab 59 60
Language review
1 rather $ y
2 Geptenaly 7 ty
3 dome 8 gradually
2 Head 5 Soy
5 Samy fo ty
2 ee gl erat incense
3 incorrecta
e invocaciones new sofi
+ ann cing a proa
5 et rors ave sen sara
6 march es iy.
Wing.
Me masi toes re seo
co an en, a erro.
BF 32 44 59 60
sauna unch tine “
Prat any es, oso le, dor yout
3 Paula: in Pe rm Bec?
4 at igh ys. Wel he sipped sommaire
Palo Near the slab? Buthow edit happen?
Je opa one ofou tears had pt some
‘ands about dean puto ite
7 Paul: Ome Poor im se body ar
8 le Aron bon wel ss amino he in
A rasta what Wary Dawson dignos, Se
alt anambulaeesrigh a.
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‘her is aly goo o ave someone UK er rund
10 et Absolutely Ws nee people ke er Besides,
Tissot ance
Ion vs aed dat uch im ene
dela sop ona pao ss rey ote
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Sosy mos ai oi
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Due
7 Management styles
Vocabulary
TETE
TRE
Carora
FREEEFTERFE
2 competence incompetent
5 ya] dieat
À consiceate/ mater
5 response resporstty
6 ice /dechiveess
2 competence
3 om
5 Irsponabie
29 36 aa Sb 60 Te 82 90
Language review
re one her
2 theater 5 then
3 is 6 vs
tongs
eat
tee ned ins
Sc ty ge
ictal
teria tw hs?
et Em agreement and
eon
en
ber: mace
fe 33 du 50 6D
Tresccorectnarsin nie are cd to
À ss ecos othe sal some.
a
Genkmmasenentisksahertsesinpeieeie
oe
ed
See.
ova
emy ma os Sie
Answer KEY
8 Team building
Vocabulary
1 imolte $ ieeienced
2 elon 7 uimatiae
3 isolant 8 ns
À mate 9 mata
5 ego Jo nece
“eo actus ui cemotbe ses o descibe
same arce aa atera nd gl.
2 eiserne
3 based
À renowned
2 mamgenent 8
3 dicen 6 ron
à ironie
2 eheane tate
Asa
2 peoceand que
3 Suppvandderard
À tandem
A
6
Irae
‘tock a shares
‘hes snd regions
Zezbs Sardi Mato Sab?
wating
2e 36 80 51 6e
1 ime rations
2 preset re
Konica
"econ made ys st eave anne
rom accio O beware meto
O nen ep tele colo
{atleast wo people resent he at ans ten
Atom he was accused using the tne
re mot cls
D à rame o pee obvious se what ey al
rc meetings ey el put dom by is.
interventions ra tei to pat on
ide
{@his cst and sexs comments havea domos
fect on everson.
eat
tee ned ins
Sc ty ge
ictal
teria tw hs?
et Em agreement and
eon
en
ber: mace
fe 33 du 50 6D
Tresccorectnarsin nie are cd to
À ss ecos othe sal some.
a
Genkmmasenentisksahertsesinpeieeie
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See.
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emy ma os Sie
Answer KEY
8 Team building
Vocabulary
1 imolte $ ieeienced
2 elon 7 uimatiae
3 isolant 8 ns
À mate 9 mata
5 ego Jo nece
“eo actus ui cemotbe ses o descibe
same arce aa atera nd gl.
2 eiserne
3 based
À renowned
2 mamgenent 8
3 dicen 6 ron
à ironie
2 eheane tate
Asa
2 peoceand que
3 Suppvandderard
À tandem
A
6
Irae
‘tock a shares
‘hes snd regions
Zezbs Sardi Mato Sab?
wating
2e 36 80 51 6e
1 ime rations
2 preset re
Konica
"econ made ys st eave anne
rom accio O beware meto
O nen ep tele colo
{atleast wo people resent he at ans ten
Atom he was accused using the tne
re mot cls
D à rame o pee obvious se what ey al
rc meetings ey el put dom by is.
interventions ra tei to pat on
ide
{@his cst and sexs comments havea domos
fect on everson.
answer key
9 Raising finance.
Vocabulary
la]
2 cshfow 8 wena
3 instalments 9 ses
à sake 10 mortgage
5 emision A barkuntcy
6 mans 12 Dress angel
7 opa!
Za 3b Ac Se 6a 7b Be 99
Language review
2 gon mut ore sped Internet ces.
3 ines he eu Me compen ofthe
a tame forthe dona ofthe company.
5 “haautriea on sie propery pres
$ ul protests out the cet woes out
io Tie
20 sa
3 tor 5e
aon Toten
so un
6 eth
Beenie company NG frst Weta stare
pates mar
Sich botc e are plemented tas
Fray companies have ought pemision fr Per.
A Mecho as company wou concerto
rumeurs.
5 fis nernatina cin acourts fous 23401
6 Sera governess on enn pce
Sedes sowing nem 1 hack ess nous,
Wing.
Be 30 a0 5e 6b
‘speci nr seine sa erterces
re Ait oder 1 à) a enphass
Se 30 of
fer uy
San 2 the
$7 13 may
To 14 oy
8 een 157
57
2 em 5 range
5 et $ made
4 assure
Banc answer
Sider ere
NN]
10 Customer service
Vocabulary
26 3c Ae 5a 60 76 8d 9 100
Di sine oros
setae othe poet
pe
pong pepe of
ta tom ane poten,
tating at cos purposes
sortie ee mie
Language review
i
5 bei
Ei
2 spending sto nary on ti.
3 “complaining abou oo ices.
À Loop nin org us.
5 “promiing oo much s ne customer
8 [next not having ake the customer
Feedback seal nom.
‘annie cou be used stead o gerne in
Bovine 5 estat stn
3 Ware 2 vie
eyes 7 hie
wating
D ra ne
Fe
FE Pe
ET Pe A
Essener
Compa abou deliver: 51716147279.
ely to erindertpaye 14/3/38 /10
9 Raising finance.
Vocabulary
la]
2 cshfow 8 wena
3 instalments 9 ses
à sake 10 mortgage
5 emision A barkuntcy
6 mans 12 Dress angel
7 opa!
Za 3b Ac Se 6a 7b Be 99
Language review
2 gon mut ore sped Internet ces.
3 ines he eu Me compen ofthe
a tame forthe dona ofthe company.
5 “haautriea on sie propery pres
$ ul protests out the cet woes out
io Tie
20 sa
3 tor 5e
aon Toten
so un
6 eth
Beenie company NG frst Weta stare
pates mar
Sich botc e are plemented tas
Fray companies have ought pemision fr Per.
A Mecho as company wou concerto
rumeurs.
5 fis nernatina cin acourts fous 23401
6 Sera governess on enn pce
Sedes sowing nem 1 hack ess nous,
Wing.
Be 30 a0 5e 6b
‘speci nr seine sa erterces
re Ait oder 1 à) a enphass
Se 30 of
fer uy
San 2 the
$7 13 may
To 14 oy
8 een 157
57
2 em 5 range
5 et $ made
4 assure
Banc answer
Sider ere
NN]
10 Customer service
Vocabulary
26 3c Ae 5a 60 76 8d 9 100
Di sine oros
setae othe poet
pe
pong pepe of
ta tom ane poten,
tating at cos purposes
sortie ee mie
Language review
i
5 bei
Ei
2 spending sto nary on ti.
3 “complaining abou oo ices.
À Loop nin org us.
5 “promiing oo much s ne customer
8 [next not having ake the customer
Feedback seal nom.
‘annie cou be used stead o gerne in
Bovine 5 estat stn
3 Ware 2 vie
eyes 7 hie
wating
D ra ne
Fe
FE Pe
ET Pe A
Essener
Compa abou deliver: 51716147279.
ely to erindertpaye 14/3/38 /10
su
sin
uw
A
;
sl es
Co
rs
ls ts igo bi
“Frame
ends eid to
ri ina
nt pce contin
Te a you rhe preteen
‘scab ido ss mu
inte au
y or conne cased and ak Fran
‘yin hye
unit 14 Crisis management
vocabulary
5
ser
‘bogs
2 ces
3 Saison
6 oes
Bi
Fader 7 nent A action
4 css 8 percntoge 12 managers
5 ter 9 Gecisan 43 age
ET
Language review
Sample answers
2 in od rece te faulty cars meaty,
sone srs seen magne appre
2 ney td eed tote aos conan and
Forest, they would have ben abeto improve
Gene.
ve hat got fall our ker machines. we
5. Mr ha an call ate record.
hades so much in safety equipment,
nb soporte mar hare
‘dropped by half, dd
$ he hadhad cont
a contingony plo, they woud have
‚sen url ac / would have een ale ta
2 Womatiee sw
É 2 stewie 6 ‘however much
answer Key
Waiting
2 $ ray
3 Fray 7 Asavesut
4 Second, 8 ay
Som 5 een
2 tei ot sting
3 copertve nar cooperatvey
à fortes
5 and note
6 menes
7 need not esos
8 erotique
swim over
10 compos rot company
An benat hve
Test oss
mac the De Co ht
en een Sea
BEER
$y re. fete ih i Te
Hope e
¿oe otr nei en
ee
ne a
Da rennt yon
ao engel
LME
tete
Sn ne
Daa Me Edo
‘Weare ery sy to yw ne ecc eins
roam wor of ne pr,
‘We mul ie wo pot ou hat we have og ies
er 20 Dela Col & er AO ir con os
‘Shr he as ee oa, an hw ae otr
ie compi befor.
Tena wel be db open ntc mer
fated prop However, ms lave ao mae coc
‘nt ibe maf and ed hm ope at
panic sees door ts
emi opera ant cn way on oe
a engine il conta you soe, Ne tut e
Ene ote pc ml det sor.
No Far dig rer tes wi yon
Your an,
12 Mergers & acquisitions
Vocabulary
E]
2iaken
setup
Rand
reed
sa
es
sin
uw
A
;
sl es
Co
rs
ls ts igo bi
“Frame
ends eid to
ri ina
nt pce contin
Te a you rhe preteen
‘scab ido ss mu
inte au
y or conne cased and ak Fran
‘yin hye
unit 14 Crisis management
vocabulary
5
ser
‘bogs
2 ces
3 Saison
6 oes
Bi
Fader 7 nent A action
4 css 8 percntoge 12 managers
5 ter 9 Gecisan 43 age
ET
Language review
Sample answers
2 in od rece te faulty cars meaty,
sone srs seen magne appre
2 ney td eed tote aos conan and
Forest, they would have ben abeto improve
Gene.
ve hat got fall our ker machines. we
5. Mr ha an call ate record.
hades so much in safety equipment,
nb soporte mar hare
‘dropped by half, dd
$ he hadhad cont
a contingony plo, they woud have
‚sen url ac / would have een ale ta
2 Womatiee sw
É 2 stewie 6 ‘however much
answer Key
Waiting
2 $ ray
3 Fray 7 Asavesut
4 Second, 8 ay
Som 5 een
2 tei ot sting
3 copertve nar cooperatvey
à fortes
5 and note
6 menes
7 need not esos
8 erotique
swim over
10 compos rot company
An benat hve
Test oss
mac the De Co ht
en een Sea
BEER
$y re. fete ih i Te
Hope e
¿oe otr nei en
ee
ne a
Da rennt yon
ao engel
LME
tete
Sn ne
Daa Me Edo
‘Weare ery sy to yw ne ecc eins
roam wor of ne pr,
‘We mul ie wo pot ou hat we have og ies
er 20 Dela Col & er AO ir con os
‘Shr he as ee oa, an hw ae otr
ie compi befor.
Tena wel be db open ntc mer
fated prop However, ms lave ao mae coc
‘nt ibe maf and ed hm ope at
panic sees door ts
emi opera ant cn way on oe
a engine il conta you soe, Ne tut e
Ene ote pc ml det sor.
No Far dig rer tes wi yon
Your an,
12 Mergers & acquisitions
Vocabulary
E]
2iaken
setup
Rand
reed
sa
es
LÉ
Zo 34 40 Sb 6e 7e 04 92 100
Language review
me 1 3 2 5 ro
[5]
ra cn of meer
dent montrent
Hs cena to become
outre
rey to ba
Zot 301 Atem Sin 6
1 Communication
‘Sound work
2 speech
> tse
16 27 310 412
Su down
Survival business English
ic 26 3e ab 5 nn
2 International marketing
‘Sound work u
5
2 tours [2 went [2 mon EME pare
pay 1 shar A pie see audi ser 11
F2 beak 2 cr [2 buyer Survival business English
Zo 34 40 Sb 6e 7e 04 92 100
Language review
me 1 3 2 5 ro
[5]
ra cn of meer
dent montrent
Hs cena to become
outre
rey to ba
Zot 301 Atem Sin 6
1 Communication
‘Sound work
2 speech
> tse
16 27 310 412
Su down
Survival business English
ic 26 3e ab 5 nn
2 International marketing
‘Sound work u
5
2 tours [2 went [2 mon EME pare
pay 1 shar A pie see audi ser 11
F2 beak 2 cr [2 buyer Survival business English
ce par btehané
‘con es
name set
ln stos.
ara noes
fest rng ora phrase vdi tre
inst fasts a the sc
Lens
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as
B,;
4 puilding relationships
Sound work
e ab Se 6e 74 80 90 109
PATES
see ci s 15.
POS
‘survival business English
anse cest Sener Aes
O cra aan pond wh pater.
ay ‘however, does not sound interested and gives:
|: PER
CES
1 rois rds af he trs end Ju
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3 recente?
4 pee
5 mide?
100 24 3500 4m 875
a business English
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6 coauthors?
7 stated
8 oismanaged3
D OU ans often sound nier and sometimes
Le node espongpoteyor enable the,
Le det. foot comment soe
pata
É 5 96 05 94
m a
q outa sp 27 fr sample nam
ANSWERKEY
Su
comes woud general be perce as to
ec. ar even domi deo apes.
Ses sudo sainte
5 Job satisfaction
Sound work
2 Tey oe Serrat von
3 cya bee aad wd pes
À rin nef case ees ek
5 dan toc bend pernos
‘ad ey
CO CI IRC IC
Sanne Tores [bereits E
PA ane [samy [nora
see out scie
Survival business English
Escort
hse ose
6 Risk
Sound work
BB see so seri 34
CEE
Pe 3 4e 5 60
Survival business English
Te 2h 34 45 55
rente dico
Ms osito.
7 Management styles
Sound work
UA dy
en asia in
= m
fest en
fee
77, 757
since lat
ur mg
Hal
>]
a
‘con es
name set
ln stos.
ara noes
fest rng ora phrase vdi tre
inst fasts a the sc
Lens
Be
as
B,;
4 puilding relationships
Sound work
e ab Se 6e 74 80 90 109
PATES
see ci s 15.
POS
‘survival business English
anse cest Sener Aes
O cra aan pond wh pater.
ay ‘however, does not sound interested and gives:
|: PER
CES
1 rois rds af he trs end Ju
2 invocados, te ates in dl)
3 ware es inthe ters na 2).
4 anis end fd he ons ra)
Ben
3 recente?
4 pee
5 mide?
100 24 3500 4m 875
a business English
A
6 coauthors?
7 stated
8 oismanaged3
D OU ans often sound nier and sometimes
Le node espongpoteyor enable the,
Le det. foot comment soe
pata
É 5 96 05 94
m a
q outa sp 27 fr sample nam
ANSWERKEY
Su
comes woud general be perce as to
ec. ar even domi deo apes.
Ses sudo sainte
5 Job satisfaction
Sound work
2 Tey oe Serrat von
3 cya bee aad wd pes
À rin nef case ees ek
5 dan toc bend pernos
‘ad ey
CO CI IRC IC
Sanne Tores [bereits E
PA ane [samy [nora
see out scie
Survival business English
Escort
hse ose
6 Risk
Sound work
BB see so seri 34
CEE
Pe 3 4e 5 60
Survival business English
Te 2h 34 45 55
rente dico
Ms osito.
7 Management styles
Sound work
UA dy
en asia in
= m
fest en
fee
77, 757
since lat
ur mg
Hal
>]
a
LÉ
answerer
Escort
suisses
Survival business English
14 2 3e dc 50 60
«Be 90 108
378
ES
arm
Relering ovals
handouts
37578710
concluding
DES
Bere
8 Team building
Sound work
BB econo se
Dors:
Survival business English
A ik oustoatd
BD scout xo sn orsonce nen
[>]
14 25 scan se
9 Raising finance
Sound work
El secon see 57
El see st snot 5
Usos
‘Survival business English
Bison soja:
15 2e 36 a0 50 6c 74 Be 99 106
ee
BBs seit.
10 Customer service
Sound work
Bisous
Diecast ster.
Sura business English
Pe 3b ae 50 6e
Le PRES
11 Crisis management
Sound work
Mesas
ED seco scst 7
seo et
Survival business English
Es auci sige 75 for same answers.
Docs?
12 Mergers & acquisitions
Sound work
n hi
2 dapat a
3 tne im
Hse oti sip
DD sects.
Survival business English
Di sec oie sers.
Financial Summary
month [previos
pershare
1350 Je [months _| Change
Gus [earmeor Jon [arms
ue Jane [ose Les
per Term Jen fans
CC Toon 29 E TTC
Bisons
answerer
Escort
suisses
Survival business English
14 2 3e dc 50 60
«Be 90 108
378
ES
arm
Relering ovals
handouts
37578710
concluding
DES
Bere
8 Team building
Sound work
BB econo se
Dors:
Survival business English
A ik oustoatd
BD scout xo sn orsonce nen
[>]
14 25 scan se
9 Raising finance
Sound work
El secon see 57
El see st snot 5
Usos
‘Survival business English
Bison soja:
15 2e 36 a0 50 6c 74 Be 99 106
ee
BBs seit.
10 Customer service
Sound work
Bisous
Diecast ster.
Sura business English
Pe 3b ae 50 6e
Le PRES
11 Crisis management
Sound work
Mesas
ED seco scst 7
seo et
Survival business English
Es auci sige 75 for same answers.
Docs?
12 Mergers & acquisitions
Sound work
n hi
2 dapat a
3 tne im
Hse oti sip
DD sects.
Survival business English
Di sec oie sers.
Financial Summary
month [previos
pershare
1350 Je [months _| Change
Gus [earmeor Jon [arms
ue Jane [ose Les
per Term Jen fans
CC Toon 29 E TTC
Bisons
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Audio scripts
Seepage 52.
1 Communication
AA
uf ean sheet bg stes
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Speech 6 den
these 7 bites
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Secretary = Caer
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‘le to span to Paul Ven plese,
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© Horny, on tory of future Wor
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cuanto
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proble cier at me outset andres
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Audio scripts
Seepage 52.
1 Communication
AA
uf ean sheet bg stes
minus 5 stk
Speech 6 den
these 7 bites
business 8 est
Frets oe pen
‘rey patent ltr, morte?
ative pinto have ot you ge
Did you manage to have quier er 7
Wy dé you rg ano Ar? e
Dep tke gn presentations? >
Vivero N
Secretary = Caer
‘ood maning. Rem Kitchens ton can! hol ou?
‘le to span to Paul Ven plese,
$ no sha sata
© Horny, on tory of future Wor
$ Sot ot ave geod e. Co you oy that
sain please?
{Sire Ron Herb, of arte Hot
5 ht one moment lease Hornby jst fi ook
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Fr aa tin
© il ter eget The reason cali tf
met atthe fade Fl es wee Cond you ase
Berta cl aceras be inte eee ti
550
5 Ano take your phone numer justincae
© Sure rarson0#543 3553,
$ Can ste at acto you 02085453553.
fc. there ai
That core re you for our el,
ot ata Hor mae ur sh ets te
message 02500 8 shes ek Goodbye
© Soya
2 International marketing
ost rata: ting expen comes
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cc ot prof
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‘mee eer stom
‘tes petal drang
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operons.
Wevehd copevihan entrera nate
All can says that t's been an incre successful
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rer programme,
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els very spi. sls group
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ls ab bra string sap atte
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cuanto
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man cos
E: Voie aa ht Tat shouldbe or pc
Mo EDN. hough you wnte ay someting
FE Yes Mel orto me could dois ye
‘Ms te be cal and chong oth the product andre
Mow Thats the bestia ve eso along ne
M: nike eal wor spnsoing some hind fee
1 Dates Tha at our mal compettrs ae
‘doing, a sees tobe won cute mel. So yes.
la you on aL
Buscz
Mm... Not thought! ha oni, bit
Dit ol back Roger Js saywateve cores to
gunas
Me So ars onthe agenda?
Fr Wel hate need to che totais sce what
anne we ca a om Tom mae seth
report and hen ass ne way ward onthe bass
ofthat
panas
Me Trave some good news We can spend 5,000 euros
ones aves,
Fi Far
Moy oer ins?
Fe lake could spend moron Internacio
3 Building relationships
market Duis; manage; women
»
Garage camer encourage business, dein:
bis
ie
Now do yous?
‘Where do you come from?
Diane gti
‘What de youd in your spare tie?
utd out me cl tx?
v
Dio es some t stoy?
How do yo Ek your tl!
ouityeu recommenda god restaurant?
‘ere do yo per your hlayst
‘ou you oa us or ner tomar
Doyounawehis phone number byany hance?
Wat ou ou
Wan wou fou ie come
‘So Sunle what aba yout ee de yourone ion?
Res? Mere in amade?
Abt
Cleon?
No.
"spent nee months ate Unhersiy of lgay2
couple of ers a
58 Oh, yah Calgary.
AL nat rst ine had Sumy Abert Wat ine
aseos y eo]?
cnn
rerers
‘Soh, nee ose rom Aus?
“Tra ig, ea. ein Bardot
e Melbourne! You mut nd our eae ety a
ss Reta dr erecto much sunshine
tere Hive you werben to usta?
Ar No, but mat someday. Yau see, si trative
ares Corres ans Iv rd att ut
‘osm eseare no aca! tecno
Be tats ily gong ares
Ar Ys coro sem abet ou? Ae yu ihe
ota business wel?
ono tata Far acount but wos mace
Tedundan ast yds So on my brother and me
working oj tage
‘ty tat sounds teresting Won of poets ttt
1: Wehe moras conan nthe tours indu
and oth ove Aura. Andonecay een
2 ap inthe monet
2
e So. Sai a about you? Where oy come Hon?
From Canada, stay
aly Wheresbouts in arado?
Edmonton. Marin Abra, in western Cac.
u ones apart ee morte she
Unies of agar a emp of years 270
Asa mor, sone say Wee you thee ona course?
Tha ah es Mey on cl
rangement wining couse.
So ve ear. And han Youth Canaca?
Eres ada gentume in sunny Alber! How bout
You. bythe way? Wat lie ae yous
‘ecounancy Sounds Bring, ces 2
Vocento eo are! What er
me works ig ande simon ls absotey
brian weve sal company rer on
cs
Nee pop
ree Andere ey commie the compar
re rere
ne
ere
er
1
pig
Maybe tis just another wack te of mine.
Fr Wel ati tage wo wast urine homer
AS
‘A! gh. Mes! Mete aout to stat
Seine pupaseof ne meeting is momngis to
sr way of aang our ne sf nee
Sau Anercan marc
Me mike 0 ok ov may to rece
man cos
E: Voie aa ht Tat shouldbe or pc
Mo EDN. hough you wnte ay someting
FE Yes Mel orto me could dois ye
‘Ms te be cal and chong oth the product andre
Mow Thats the bestia ve eso along ne
M: nike eal wor spnsoing some hind fee
1 Dates Tha at our mal compettrs ae
‘doing, a sees tobe won cute mel. So yes.
la you on aL
Buscz
Mm... Not thought! ha oni, bit
Dit ol back Roger Js saywateve cores to
gunas
Me So ars onthe agenda?
Fr Wel hate need to che totais sce what
anne we ca a om Tom mae seth
report and hen ass ne way ward onthe bass
ofthat
panas
Me Trave some good news We can spend 5,000 euros
ones aves,
Fi Far
Moy oer ins?
Fe lake could spend moron Internacio
3 Building relationships
market Duis; manage; women
»
Garage camer encourage business, dein:
bis
ie
Now do yous?
‘Where do you come from?
Diane gti
‘What de youd in your spare tie?
utd out me cl tx?
v
Dio es some t stoy?
How do yo Ek your tl!
ouityeu recommenda god restaurant?
‘ere do yo per your hlayst
‘ou you oa us or ner tomar
Doyounawehis phone number byany hance?
Wat ou ou
Wan wou fou ie come
‘So Sunle what aba yout ee de yourone ion?
Res? Mere in amade?
Abt
Cleon?
No.
"spent nee months ate Unhersiy of lgay2
couple of ers a
58 Oh, yah Calgary.
AL nat rst ine had Sumy Abert Wat ine
aseos y eo]?
cnn
rerers
‘Soh, nee ose rom Aus?
“Tra ig, ea. ein Bardot
e Melbourne! You mut nd our eae ety a
ss Reta dr erecto much sunshine
tere Hive you werben to usta?
Ar No, but mat someday. Yau see, si trative
ares Corres ans Iv rd att ut
‘osm eseare no aca! tecno
Be tats ily gong ares
Ar Ys coro sem abet ou? Ae yu ihe
ota business wel?
ono tata Far acount but wos mace
Tedundan ast yds So on my brother and me
working oj tage
‘ty tat sounds teresting Won of poets ttt
1: Wehe moras conan nthe tours indu
and oth ove Aura. Andonecay een
2 ap inthe monet
2
e So. Sai a about you? Where oy come Hon?
From Canada, stay
aly Wheresbouts in arado?
Edmonton. Marin Abra, in western Cac.
u ones apart ee morte she
Unies of agar a emp of years 270
Asa mor, sone say Wee you thee ona course?
Tha ah es Mey on cl
rangement wining couse.
So ve ear. And han Youth Canaca?
Eres ada gentume in sunny Alber! How bout
You. bythe way? Wat lie ae yous
‘ecounancy Sounds Bring, ces 2
Vocento eo are! What er
me works ig ande simon ls absotey
brian weve sal company rer on
cs
Nee pop
ree Andere ey commie the compar
re rere
ne
ere
er
cess
e reto cone hd
na rd; ches
Set eses
ah aero undeperomet
e
=
haa; passed
podes poses
Supremes; Ucero
a
i, i
ra in
esa iio
then. oul ga een 0s by
e 3d weon lve byte ents
So pcs we ater or de
ran au it. EPP ur Saad
É made cy
pure into seus à 17% deco me
LA ue vendes
fete gw ae re takin
suas.
eto ne asks change espias,
root cc 2
“i: nai ase who treet e.
I Pr acte iw pay anc £00, you
frees fer waranty,
1 Soyer. that be meu 500 nc
AR Suite payan er £300, you ge wa
Fresca
8: mahi we only vo np for that
5 ne bros avait ieee ou ode t0
Sen ler eur pret 85 er tent
9: al a ar des ofthat ie we ou art
deceo
26
3) Oh. ares mu steve ind of you.
D res Stag om coo st nr
loue. tae pen
2 e ori Mom ls ia tie?
ey aprecie tantos ver mu
D esha Tas y
ould you he me o double check those res?
D thank alt Tats very dou
(ull as the photocopie
Yess stg ahead
aie our est nuage then?
Yes,
ti aa though used to pene
ehh ast,
>
dE dt ire, dort you tn?
À VU Shae ie some sh at?
lute sde ota yu?
hs ery much do eal fancy wag
3 or
AUDIO SCAIPTS
im fee nat na poston exter our credit
Cou yo eus scout
Aou payor then we ou proces you order in
A Poma but we art pos one Long
oups entrer
Iyouorder ve 10, me can ve you edison
none ner ou oué ae
spectators.
5 Job satisfaction
»
41 tez pen pri orher mat.
2. Tere bean ste work seri.
3 Tey ven rained o wove under pressure.
À Some ot hemwere forced to choose between work
nd er
5 Adecentbalance between wok ad personales
ren a
30
‘Group tous: bare: olsgue
Group: succers ards cree
Group exe Dente salary
‘Group tient april: roman
ES
Bonus are commise rdundare assessment
pevomancealowarce;cmpalnt
32
I: Rosa vide.
PL Ged orig, M aides My ames Pout Wnty.
Tork fora secte recites afm
ve Ones?
Pi: nas gen your name byl Da ble you
row hin quite wel
vs hats ites. dti about
Ps Me ee sugested ca you. He thought you mist
Ve rest postion as become waar at
SP consu. Estar senor Francis
‘Would youth meto nd ota more aut
the post?
vel ek yo very mich or contacting me. ut
do haar tink ner an polo us
een You see, rue apoya my cent job.
rd rm tigo ging anraher se.
Sure, gute understand. Maybe, he, eres
Sameone you colo recommend) Somone cous
ant and sound out abat ie ot
I: Wei lt meses
3
3A Matte career eure more ys ai
Wel, the ae Ins oF opportnitis fo prometo,
e Vio lge eres do the oe?
8: Atv o ale, psa ee mode pare
À {hear eters ging to be mise.
8: ine wold have ae wou be ec?
A Ae Perona enjoy te mre autonomy,
Pa
Ves. nnd same ineperdenc as we
Ise denota haine dealt
Pasac dot you Fa
Red ap marc, bate
a
e reto cone hd
na rd; ches
Set eses
ah aero undeperomet
e
=
haa; passed
podes poses
Supremes; Ucero
a
i, i
ra in
esa iio
then. oul ga een 0s by
e 3d weon lve byte ents
So pcs we ater or de
ran au it. EPP ur Saad
É made cy
pure into seus à 17% deco me
LA ue vendes
fete gw ae re takin
suas.
eto ne asks change espias,
root cc 2
“i: nai ase who treet e.
I Pr acte iw pay anc £00, you
frees fer waranty,
1 Soyer. that be meu 500 nc
AR Suite payan er £300, you ge wa
Fresca
8: mahi we only vo np for that
5 ne bros avait ieee ou ode t0
Sen ler eur pret 85 er tent
9: al a ar des ofthat ie we ou art
deceo
26
3) Oh. ares mu steve ind of you.
D res Stag om coo st nr
loue. tae pen
2 e ori Mom ls ia tie?
ey aprecie tantos ver mu
D esha Tas y
ould you he me o double check those res?
D thank alt Tats very dou
(ull as the photocopie
Yess stg ahead
aie our est nuage then?
Yes,
ti aa though used to pene
ehh ast,
>
dE dt ire, dort you tn?
À VU Shae ie some sh at?
lute sde ota yu?
hs ery much do eal fancy wag
3 or
AUDIO SCAIPTS
im fee nat na poston exter our credit
Cou yo eus scout
Aou payor then we ou proces you order in
A Poma but we art pos one Long
oups entrer
Iyouorder ve 10, me can ve you edison
none ner ou oué ae
spectators.
5 Job satisfaction
»
41 tez pen pri orher mat.
2. Tere bean ste work seri.
3 Tey ven rained o wove under pressure.
À Some ot hemwere forced to choose between work
nd er
5 Adecentbalance between wok ad personales
ren a
30
‘Group tous: bare: olsgue
Group: succers ards cree
Group exe Dente salary
‘Group tient april: roman
ES
Bonus are commise rdundare assessment
pevomancealowarce;cmpalnt
32
I: Rosa vide.
PL Ged orig, M aides My ames Pout Wnty.
Tork fora secte recites afm
ve Ones?
Pi: nas gen your name byl Da ble you
row hin quite wel
vs hats ites. dti about
Ps Me ee sugested ca you. He thought you mist
Ve rest postion as become waar at
SP consu. Estar senor Francis
‘Would youth meto nd ota more aut
the post?
vel ek yo very mich or contacting me. ut
do haar tink ner an polo us
een You see, rue apoya my cent job.
rd rm tigo ging anraher se.
Sure, gute understand. Maybe, he, eres
Sameone you colo recommend) Somone cous
ant and sound out abat ie ot
I: Wei lt meses
3
3A Matte career eure more ys ai
Wel, the ae Ins oF opportnitis fo prometo,
e Vio lge eres do the oe?
8: Atv o ale, psa ee mode pare
À {hear eters ging to be mise.
8: ine wold have ae wou be ec?
A Ae Perona enjoy te mre autonomy,
Pa
Ves. nnd same ineperdenc as we
Ise denota haine dealt
Pasac dot you Fa
Red ap marc, bate
a
ovo scans
6 Risk
1 splot sping tri
2 split pes
3 Tian spread tn its,
À Shows alt ete tour rere stony.
5, Strange eraugh hey node ne ade
fests
6 Durconpanyis string to survive. ison
tery tess statin,
as
“ute are.
AS
ES
1 Thats ov ofthe queso, Fai
Wei, teal ate mae
ua compete agreement
Tr boca eh
eme agreed on sue
bight ten Lets ate to daze,
‘evel: miis; estas
reduces tint col
tent: mina vemenous
2
3
n
3
5
A
x
1A: HN als soci be waited.
8: Aout.
€ Vos belt bout ou thst ec?
A: using shane a markt make persona
false s0 dre
cout ace more, We eye chang
imporant cas ca trou
€ Mel aul pr sur age wt thay
"avis andare at hone, serpy eed tk
‘on.
3 As leartsee why we have osa outside the
lé jus because wants ami
has it cation hats at cal
Fear go lor tr ve my aveo
rasp theron snake, thats
‘4 don mus a cece estat rack bar
eur es
Be Wel Lin's ota ei mak. or
Tel vegetarian isos ae abo
Do ut an Te Bat Parade nthe main
square ina ot bette you ak ma. Tey dos
penta.
5 Ar Dost jouttnkit wou be good 1 ave caer
machine an ach?
Well yok. but people ned ose some work
dane sel.
ds teatagre wh that argue Ecrit
about sing a yr desk tom 905, yu
rows ao aout being pay o be at wok.
‘A Tati Orenpiyeesneediteactanst
ar formation ina en tie thong,
dress ca any benef eco.
or
Shale got aan
Grates
2 Would you Ueto vs fortune tement
Fa ote, bt ve so anote naze.
3 monde whether you cul corre to
housewarming party on Study?
False going away or the meten
4 har aout coming round or fe ay ae
‘rot ould ene, Thanks.
5 Wed tonal you our hause ates the sein
Bade deine,
6 Doyoutareyotite toast?
Som can No ute rato me tt
7 Management styles
=
cent mess passion vison
eilt Mario
“
1 prssuaonatsochatie
2 lue recon
3 ti ch
À manager gent og
a2
lan sexe sabi and aos os sora
a
1 Ou e manage: desove us an
‘ison,
2. Thoencuraged st plo, eveything wth osa
2 Oreos HS. highpressue job, but there’. tot
prestige tached
4
Croismt—chasma
competen competen
ron pans
este Roc
45
rely seo eit hat he increas inserta
costs over hes yor igh sian.
sat
Fm presentan ths ateroan, be reviewing ou
‘les performance oe the as quate
Smt?
Histo emo say how eat these changes wit
Mec ou sepais, bl rere sou that
re consecuen letter monton of tet
pets
eno
om at we've ood tre min as, keto
Conse same possible sitos
Mon you ik aser yes can ous ise
pr
Lunas
Once sai et sexs he imgotone ohne,
‘Sls the dean making proces.
6 Risk
1 splot sping tri
2 split pes
3 Tian spread tn its,
À Shows alt ete tour rere stony.
5, Strange eraugh hey node ne ade
fests
6 Durconpanyis string to survive. ison
tery tess statin,
as
“ute are.
AS
ES
1 Thats ov ofthe queso, Fai
Wei, teal ate mae
ua compete agreement
Tr boca eh
eme agreed on sue
bight ten Lets ate to daze,
‘evel: miis; estas
reduces tint col
tent: mina vemenous
2
3
n
3
5
A
x
1A: HN als soci be waited.
8: Aout.
€ Vos belt bout ou thst ec?
A: using shane a markt make persona
false s0 dre
cout ace more, We eye chang
imporant cas ca trou
€ Mel aul pr sur age wt thay
"avis andare at hone, serpy eed tk
‘on.
3 As leartsee why we have osa outside the
lé jus because wants ami
has it cation hats at cal
Fear go lor tr ve my aveo
rasp theron snake, thats
‘4 don mus a cece estat rack bar
eur es
Be Wel Lin's ota ei mak. or
Tel vegetarian isos ae abo
Do ut an Te Bat Parade nthe main
square ina ot bette you ak ma. Tey dos
penta.
5 Ar Dost jouttnkit wou be good 1 ave caer
machine an ach?
Well yok. but people ned ose some work
dane sel.
ds teatagre wh that argue Ecrit
about sing a yr desk tom 905, yu
rows ao aout being pay o be at wok.
‘A Tati Orenpiyeesneediteactanst
ar formation ina en tie thong,
dress ca any benef eco.
or
Shale got aan
Grates
2 Would you Ueto vs fortune tement
Fa ote, bt ve so anote naze.
3 monde whether you cul corre to
housewarming party on Study?
False going away or the meten
4 har aout coming round or fe ay ae
‘rot ould ene, Thanks.
5 Wed tonal you our hause ates the sein
Bade deine,
6 Doyoutareyotite toast?
Som can No ute rato me tt
7 Management styles
=
cent mess passion vison
eilt Mario
“
1 prssuaonatsochatie
2 lue recon
3 ti ch
À manager gent og
a2
lan sexe sabi and aos os sora
a
1 Ou e manage: desove us an
‘ison,
2. Thoencuraged st plo, eveything wth osa
2 Oreos HS. highpressue job, but there’. tot
prestige tached
4
Croismt—chasma
competen competen
ron pans
este Roc
45
rely seo eit hat he increas inserta
costs over hes yor igh sian.
sat
Fm presentan ths ateroan, be reviewing ou
‘les performance oe the as quate
Smt?
Histo emo say how eat these changes wit
Mec ou sepais, bl rere sou that
re consecuen letter monton of tet
pets
eno
om at we've ood tre min as, keto
Conse same possible sitos
Mon you ik aser yes can ous ise
pr
Lunas
Once sai et sexs he imgotone ohne,
‘Sls the dean making proces.
204 rn omo issue fin
sme
10 nos ru company that some
sone ee
GR, compton laches sina prod
Sree tor sd
to otre presen anew ppt
Varo
M6. a eto do at this stages say a Few words about
me einen
em ele mal etiquette simply a set fus
Esra
er nama
CR
errs
Er
en
ne
8 Team building
a
mia yl eet operant
Ves hae encouraged more eat sn
“peep vets te eas
I Semcortne hardtop Tepe as
N x=
2 Yew toy mus have doped somente.
"eam would hve been ange wheat
$ nie tit uta net
3 Reyna sme i eta
mad dre or ou ne
‘awn eps nt
rd eure a,
ALDO scripts
1A: at averyiinatve station,
iis ace
2 M ts otavery tata Slaton,
us is praca
Is ree ating yeu ista nyourlob?
Pate gaara.
do you fabor ah min sta?
eine operas.
AL Have you retro the Moy seminar?
1: ve neue eo,
‘co you register he are sera
rae waned op fr jue,
5 A eet avery entusiasmo
8: auche was fics
6%. Elio ns cesta not ot
1: But ela
3, IG at fut 1 make hi ange his
2 Could os ln om yu tet sbout
3, Wow the sn ut to implementa
À Lion ou el em wat your gu ae,
$5, et non what you lan do
5
1 tintos shoulda ul one sets ot
ein.
2 Wort be anitexpashe to serte termo
send ine course?
3 rene eich empty
2 Cou ponte wat your main once 17
5, Wow those changes be perche sto erste?
6 Migntbe que skys sggest emos any fte
.
tony sould tlc each meer
2, Faure that fy removed Tm and Ag the team
ald be alot more fete
3 Mende moe altean merbersinthe
edson mala process
Te manage shoud e replaced vi ne ofthe
serio antes people
3 lateserdtiemallonacreweektaningcomse to
engen tar ches,
»
1s ik you shoud at ech eam menden
évier.
irte not ety ease would ake
2 Ae Im uneit irren mand Amt
mul be letra elective.
1oppraciate your pein vie. bt out
ssi doth. Everyone movi wonder wes
Bague de sent may nt,
3 Ae Menerdto ive al team menters into
ec making process
Ice wat you meer bu rats otra
prac. Nothin wou ever get done on ie.
»
sme
10 nos ru company that some
sone ee
GR, compton laches sina prod
Sree tor sd
to otre presen anew ppt
Varo
M6. a eto do at this stages say a Few words about
me einen
em ele mal etiquette simply a set fus
Esra
er nama
CR
errs
Er
en
ne
8 Team building
a
mia yl eet operant
Ves hae encouraged more eat sn
“peep vets te eas
I Semcortne hardtop Tepe as
N x=
2 Yew toy mus have doped somente.
"eam would hve been ange wheat
$ nie tit uta net
3 Reyna sme i eta
mad dre or ou ne
‘awn eps nt
rd eure a,
ALDO scripts
1A: at averyiinatve station,
iis ace
2 M ts otavery tata Slaton,
us is praca
Is ree ating yeu ista nyourlob?
Pate gaara.
do you fabor ah min sta?
eine operas.
AL Have you retro the Moy seminar?
1: ve neue eo,
‘co you register he are sera
rae waned op fr jue,
5 A eet avery entusiasmo
8: auche was fics
6%. Elio ns cesta not ot
1: But ela
3, IG at fut 1 make hi ange his
2 Could os ln om yu tet sbout
3, Wow the sn ut to implementa
À Lion ou el em wat your gu ae,
$5, et non what you lan do
5
1 tintos shoulda ul one sets ot
ein.
2 Wort be anitexpashe to serte termo
send ine course?
3 rene eich empty
2 Cou ponte wat your main once 17
5, Wow those changes be perche sto erste?
6 Migntbe que skys sggest emos any fte
.
tony sould tlc each meer
2, Faure that fy removed Tm and Ag the team
ald be alot more fete
3 Mende moe altean merbersinthe
edson mala process
Te manage shoud e replaced vi ne ofthe
serio antes people
3 lateserdtiemallonacreweektaningcomse to
engen tar ches,
»
1s ik you shoud at ech eam menden
évier.
irte not ety ease would ake
2 Ae Im uneit irren mand Amt
mul be letra elective.
1oppraciate your pein vie. bt out
ssi doth. Everyone movi wonder wes
Bague de sent may nt,
3 Ae Menerdto ive al team menters into
ec making process
Ice wat you meer bu rats otra
prac. Nothin wou ever get done on ie.
»
unio scxiers
A Ae Mhemanope shold be plc than ofthe
series pope
84 can se vin you wou want to doth butt
Gti ito war out cau aa of
flo among te stain ote apartments.
5A Ltssendthem lian sone week ating couse
{ostiergtien eam cohesion
That sounds ery inresting but doubt we can
lord How abouts wee vent?
9 Raising finance
st rate mat ae
Va ss ad bane set equis on
dadas nabo Crac ito cart pase
fet sinsmar cari mens, sa ant
fe sin pay these mel
151 sinsho cul ough sane,
IN ao aa manga. etage ecsrge
One term par oa puro e imei
proa y
more
2 Therepatcemalned an size ene ks
(acing European ves.
“nets instalments uen ot.
The company as gone no admit wit
es aout eign mon euros.
oye ae Serio sou! quon, we Nave o
Pa ur money were our,
@
Y Couti make sungen? 7
2 Onyoutaveavelabiebocker? 7
3. My o you mano tale ut lan? \
4 repos mg trente ele 7
What ind orcollteral can our \
Um so gue did youve ining? \
1 Doesthatsove the patem? 7
1 altra we cout rest yor poe nts
preset em,
2 Maybe we thou ak anout stn costs fist
3 Could your some colina caste
4 traes tre nest ate ne ante
3, ster any ess yo cal ing anther
4 Your interest ate is Higher han we wor nei.
1 Wen ib ina pasion epay the overdo?
2. ats go ua weve speed solar en.
3, Canteommen cn that see mst ko other
Sources fran
4 Doyounave a cashflow pen?
Cano ey the arn or stents?
$. som but hese ures just dot nem to dt.
atm awa js sa. What ean wa
\wemghtbefcedto ae opal action
8 tetstecaponthemain polos we mov onto
arate tpi
3 Mean you bing anomer becker
10 tid we ver hope fo hy oe interes
a
1A: Bayonne al o breakeven in two
years!
el, maybe, erm, tatty depende aoe
2 Me Socsacty how may backers ile be bite
Be Cantgetack:o you that one?
3A: Ml oc payment by aiment?
se Wet inact tat
"We ie tro wy the overt has" eon
How much lou need otr pcos?
Welt dont ino res
So mete agrede colateral,
ok on mue
10 Customer service
potas: este pair eta ect
erere
2 company ol
3 peaktne
À scinentore
5 cher
$ moe
1 How yout working inaclcente?
2. did youmenton ing worked tro?
3 ost you ming igs ore?
à How dou dealt compi
5 iS eo aka prin ay lg?
1 em al you sent me he wong made,
A ms We should Be co We shout
hivecteckesyour have checked our
Orermor earluly./ order mor corea
2. Don we oder havent athe dye,
Ar Sam Vos iva D Sony Ho one
Deen informed been nora hi
same ets ae some the ites ve
Soto asar
3 somo fon goods wer a damaged
À iso yola me Bs Tn sory ou lr me
Peters het relereae,
Mumbeis,meilsens numbers weve
Fepacementsatorce, talents alone.
4 dla ae ey meses up our sles,
À Someting hss 8: Something as
sy one wong, obousy gone want
Timely sorytorths realy sony oro
mise? mise
A Ae Mhemanope shold be plc than ofthe
series pope
84 can se vin you wou want to doth butt
Gti ito war out cau aa of
flo among te stain ote apartments.
5A Ltssendthem lian sone week ating couse
{ostiergtien eam cohesion
That sounds ery inresting but doubt we can
lord How abouts wee vent?
9 Raising finance
st rate mat ae
Va ss ad bane set equis on
dadas nabo Crac ito cart pase
fet sinsmar cari mens, sa ant
fe sin pay these mel
151 sinsho cul ough sane,
IN ao aa manga. etage ecsrge
One term par oa puro e imei
proa y
more
2 Therepatcemalned an size ene ks
(acing European ves.
“nets instalments uen ot.
The company as gone no admit wit
es aout eign mon euros.
oye ae Serio sou! quon, we Nave o
Pa ur money were our,
@
Y Couti make sungen? 7
2 Onyoutaveavelabiebocker? 7
3. My o you mano tale ut lan? \
4 repos mg trente ele 7
What ind orcollteral can our \
Um so gue did youve ining? \
1 Doesthatsove the patem? 7
1 altra we cout rest yor poe nts
preset em,
2 Maybe we thou ak anout stn costs fist
3 Could your some colina caste
4 traes tre nest ate ne ante
3, ster any ess yo cal ing anther
4 Your interest ate is Higher han we wor nei.
1 Wen ib ina pasion epay the overdo?
2. ats go ua weve speed solar en.
3, Canteommen cn that see mst ko other
Sources fran
4 Doyounave a cashflow pen?
Cano ey the arn or stents?
$. som but hese ures just dot nem to dt.
atm awa js sa. What ean wa
\wemghtbefcedto ae opal action
8 tetstecaponthemain polos we mov onto
arate tpi
3 Mean you bing anomer becker
10 tid we ver hope fo hy oe interes
a
1A: Bayonne al o breakeven in two
years!
el, maybe, erm, tatty depende aoe
2 Me Socsacty how may backers ile be bite
Be Cantgetack:o you that one?
3A: Ml oc payment by aiment?
se Wet inact tat
"We ie tro wy the overt has" eon
How much lou need otr pcos?
Welt dont ino res
So mete agrede colateral,
ok on mue
10 Customer service
potas: este pair eta ect
erere
2 company ol
3 peaktne
À scinentore
5 cher
$ moe
1 How yout working inaclcente?
2. did youmenton ing worked tro?
3 ost you ming igs ore?
à How dou dealt compi
5 iS eo aka prin ay lg?
1 em al you sent me he wong made,
A ms We should Be co We shout
hivecteckesyour have checked our
Orermor earluly./ order mor corea
2. Don we oder havent athe dye,
Ar Sam Vos iva D Sony Ho one
Deen informed been nora hi
same ets ae some the ites ve
Soto asar
3 somo fon goods wer a damaged
À iso yola me Bs Tn sory ou lr me
Peters het relereae,
Mumbeis,meilsens numbers weve
Fepacementsatorce, talents alone.
4 dla ae ey meses up our sles,
À Someting hss 8: Something as
sy one wong, obousy gone want
Timely sorytorths realy sony oro
mise? mise
5 Weve apareces eine fr tht noice
hie Sted twee most en
[A Tins tao the BF sin. tato the
pesan esposo parson esporsble
Sigo 7
6 Westihmertneenede
Ar Sony aout tat. Pa
fae mas hae
department 7
‘Sor about tat
aside must have
ena mean
derannen.
a
ir
a
ia serte the wong aces
Sor ie sou have ceed your oer
mor
The books ve order Fawn che us yet
Sor ou Shoe een ited tht sor ol
Beier ar outofsen.
Some ofthe gods were ody damages.
im orage me ave re
bers, me sen ele sone
Ti ny nately messed up sles,
8: Something has obs gre wong, Im ey
Sony forn iat,
‘Weve agan ected a emi for that imc
lt as Sette tee months age,
Be Ison tothe person responsive
sueo
sinne eee your lie
Sonata. tl ne motte senti
(be wong deoarneat
Y fi aveo mate seus call.
2 lao nto mais ooo ig oy
3 Tsdelayhas hada vr sá effect ur production
sree
4 Theres pobaby been arista mourns.
3 You compli whol used, iss excuse us
Fortis.
© youve any further questions, dont ose o
event rec yourren clog ye
"sorry about. haved seat you atone.
mata tes ures ae cet
En ey sry. have he check frou
Stag a
A
24
3 As y projector's on th nk agai. see,
sony wel vet mente frou
meat
© Messie,
9: On Swyabout ht. Me hae i sence gt
SA Te Span parts sere have materias
tm anu sony. one tom espanto you
© ino about treroor yo promised week ago?
Som ha omar you tah vom
AUDIO screns
11 Crisis management
1 pones
2 fast
3 range stange
tse
Sms
1 ieinesofcommuniaon & a sin of progress
2 asauteotteute § amener
3 soso 6 carretas
We ou announced
2 They woutetve heat.
3 Mania, mesos.
‘Suppose vais mi
5 mite endet
6 Me sim it woul you?
2
1 at dot you about or new sft uns?
2 what specify d youre! autour sey
1 Lustenau he publ
2. Merci e you cal the posuere
3 What peces aurea to get
4 How mich money xt dd ouate orto
5. Cul you tele ehe ts ri evo
affect your hygiene an safe elas?
6 Cou yout nen eet om os piano aoisuch
robin ie ate?
%
Ar Our employnes re oot interested in est ie
trating
What evidence do you hve or that state?
12 Merit ati medi know about m
thee
What would happen fue i?
Everyone thinks he dis re waste ati
Does everyone eat sa?
hore os neve ben an accent on our reis
Have re eer ben any occasions when ar
chen could have happened?
Trust ish ie repre oy esa
rat weal open you did?
Disa solados are very expensive to cone.
‘we types of st simulations very
Dour toner ceased trofeos
a erence de you hae ora statement?
Arepor the tasas not good eau
ra ui be an capable standard?
8
=
%
O
mue
hie Sted twee most en
[A Tins tao the BF sin. tato the
pesan esposo parson esporsble
Sigo 7
6 Westihmertneenede
Ar Sony aout tat. Pa
fae mas hae
department 7
‘Sor about tat
aside must have
ena mean
derannen.
a
ir
a
ia serte the wong aces
Sor ie sou have ceed your oer
mor
The books ve order Fawn che us yet
Sor ou Shoe een ited tht sor ol
Beier ar outofsen.
Some ofthe gods were ody damages.
im orage me ave re
bers, me sen ele sone
Ti ny nately messed up sles,
8: Something has obs gre wong, Im ey
Sony forn iat,
‘Weve agan ected a emi for that imc
lt as Sette tee months age,
Be Ison tothe person responsive
sueo
sinne eee your lie
Sonata. tl ne motte senti
(be wong deoarneat
Y fi aveo mate seus call.
2 lao nto mais ooo ig oy
3 Tsdelayhas hada vr sá effect ur production
sree
4 Theres pobaby been arista mourns.
3 You compli whol used, iss excuse us
Fortis.
© youve any further questions, dont ose o
event rec yourren clog ye
"sorry about. haved seat you atone.
mata tes ures ae cet
En ey sry. have he check frou
Stag a
A
24
3 As y projector's on th nk agai. see,
sony wel vet mente frou
meat
© Messie,
9: On Swyabout ht. Me hae i sence gt
SA Te Span parts sere have materias
tm anu sony. one tom espanto you
© ino about treroor yo promised week ago?
Som ha omar you tah vom
AUDIO screns
11 Crisis management
1 pones
2 fast
3 range stange
tse
Sms
1 ieinesofcommuniaon & a sin of progress
2 asauteotteute § amener
3 soso 6 carretas
We ou announced
2 They woutetve heat.
3 Mania, mesos.
‘Suppose vais mi
5 mite endet
6 Me sim it woul you?
2
1 at dot you about or new sft uns?
2 what specify d youre! autour sey
1 Lustenau he publ
2. Merci e you cal the posuere
3 What peces aurea to get
4 How mich money xt dd ouate orto
5. Cul you tele ehe ts ri evo
affect your hygiene an safe elas?
6 Cou yout nen eet om os piano aoisuch
robin ie ate?
%
Ar Our employnes re oot interested in est ie
trating
What evidence do you hve or that state?
12 Merit ati medi know about m
thee
What would happen fue i?
Everyone thinks he dis re waste ati
Does everyone eat sa?
hore os neve ben an accent on our reis
Have re eer ben any occasions when ar
chen could have happened?
Trust ish ie repre oy esa
rat weal open you did?
Disa solados are very expensive to cone.
‘we types of st simulations very
Dour toner ceased trofeos
a erence de you hae ora statement?
Arepor the tasas not good eau
ra ui be an capable standard?
8
=
%
O
mue
12 Mergers & acquisitions
%
Dose un aime rimes
2 Sms meme Carmo
RE pot” ogg
4 boat amis Poste autre
Soie Gate pet fon
RE
1
1. Trenet met non eut Mar
2 Wi oostaur preerc Ai
3 sat recasting otr bros
‘esis lave signed up 50.000 ew stoners
bins ot
1 Thre are rar atthe French ae abate ak for
Unas taste ho gar int,
¡Situ hey ging o in ase areemen?
Sancti meto cometo e on mer.
Ve espec programme tate fi ah or
pen projec ces wl ave os esla
eco tro,
abs siege resign,
They wee beable tee
There aaa seh he take
ete sing to make suze se
Tea estee compe.
eater gig Lange ou po.
armo
a
They wort haves ntl next Monday.
Colom company management: sutab toner
‘Sareblders
Cum 2 ange inc ojete postion,
sucess
Ya
um
Den
2 m
ss
2456
67.058
aa
‘fon ecology Feres yesterday announce plans to
Puy Row Coal, lan urnes ess
cosancy for Som cash and Paes
Avail $27m nash lb shared by tonta,
19 pares, who founded he Vira based uses
1980. etai paymen comes In neo of bout
Sm shaves ane ptos or sore, Roland partner
0091 especie o eco Dm opt vested ove
free yeas ne is employees il gt mir
se
1 o bein booking at ancl est
‘urinates se solid ond ou tal goth
ose mai aad ou cn ses on is
able gos marre ah ence 30 une
‘es FO ele mt aan ro ft
Interest atan os £72 gal 57 ost y asta
ss up 31% ar 26% espec vere creping
ut prod, asic and tly ted ering per
Store mete 25p aps LB he reis pre,
8
ving onto te are ro, tam very pees th
the progres wear waking in rir no crparate
‘ature wore patsy Europe and Noth
At.
Fist in Europe, we compte the accua of
Gent 2% res int Gua pone satin
A Human this porte greats Asa Powers
‘nership Gate 93.7% ae strengthens out
postion as one of Central a aser Etapes ening
Independent gone generators.
Secand n roca we seque Enebetata cos of
Esm wha Este heh uo over
Interest, studying new epporuatos ai tom
egos ad omer cages in the mare
Pinon he totum othe ok We expec hat trading
Inthe nest uarter wi be sind the pate fected
the eri esto te paid eng Dune
In din, we conte to ani step up
tine ar eins net pes pau a eS ot
ewsucestl ann
AS jeu aline remain émet dling
Sharan ate an molting he highest standards
st ptessionalsn,
%
Dose un aime rimes
2 Sms meme Carmo
RE pot” ogg
4 boat amis Poste autre
Soie Gate pet fon
RE
1
1. Trenet met non eut Mar
2 Wi oostaur preerc Ai
3 sat recasting otr bros
‘esis lave signed up 50.000 ew stoners
bins ot
1 Thre are rar atthe French ae abate ak for
Unas taste ho gar int,
¡Situ hey ging o in ase areemen?
Sancti meto cometo e on mer.
Ve espec programme tate fi ah or
pen projec ces wl ave os esla
eco tro,
abs siege resign,
They wee beable tee
There aaa seh he take
ete sing to make suze se
Tea estee compe.
eater gig Lange ou po.
armo
a
They wort haves ntl next Monday.
Colom company management: sutab toner
‘Sareblders
Cum 2 ange inc ojete postion,
sucess
Ya
um
Den
2 m
ss
2456
67.058
aa
‘fon ecology Feres yesterday announce plans to
Puy Row Coal, lan urnes ess
cosancy for Som cash and Paes
Avail $27m nash lb shared by tonta,
19 pares, who founded he Vira based uses
1980. etai paymen comes In neo of bout
Sm shaves ane ptos or sore, Roland partner
0091 especie o eco Dm opt vested ove
free yeas ne is employees il gt mir
se
1 o bein booking at ancl est
‘urinates se solid ond ou tal goth
ose mai aad ou cn ses on is
able gos marre ah ence 30 une
‘es FO ele mt aan ro ft
Interest atan os £72 gal 57 ost y asta
ss up 31% ar 26% espec vere creping
ut prod, asic and tly ted ering per
Store mete 25p aps LB he reis pre,
8
ving onto te are ro, tam very pees th
the progres wear waking in rir no crparate
‘ature wore patsy Europe and Noth
At.
Fist in Europe, we compte the accua of
Gent 2% res int Gua pone satin
A Human this porte greats Asa Powers
‘nership Gate 93.7% ae strengthens out
postion as one of Central a aser Etapes ening
Independent gone generators.
Secand n roca we seque Enebetata cos of
Esm wha Este heh uo over
Interest, studying new epporuatos ai tom
egos ad omer cages in the mare
Pinon he totum othe ok We expec hat trading
Inthe nest uarter wi be sind the pate fected
the eri esto te paid eng Dune
In din, we conte to ani step up
tine ar eins net pes pau a eS ot
ewsucestl ann
AS jeu aline remain émet dling
Sharan ate an molting he highest standards
st ptessionalsn,
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