Master the Communication Skill using Haven Model

Master the Communication Skill using Haven Model

1. Welcome

2. Talk Smart, Feel Heard Mastering Communication After SEE (Using the Haven Model)

3. Why Does Communication Matter? Helps you express what you think and feel Makes relationships stronger Reduces misunderstandings and stress Boosts confidence in college and interviews 3

4. The power of communication

5. Listening + Speaking + BODY LANGUAGE

6. Why Does Communication Matter? • Helps you express what you think and feel • Makes relationships stronger • Reduces misunderstandings and stress • Boosts confidence in college and interviews 6

7. Haven's Communication Model Have you heard of this model? 7

8. Effective delivery techniques​ A 5-step method to communicate clearly and kindly Helps you speak your mind without hurting others Builds understanding and emotional intelligence 8

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11. The 5 Steps of Haven Communication 1. FACT – What actually happened? 2. THOUGHT – What did you think about it? 3. FEELING – How did it make you feel? 4. WANT – What do you want or need? 5. ACTION – What would you like to happen? 11

12. Example: A Classroom Situation FACT: You didn’t give me your notes yesterday. THOUGHT: I thought you were angry with me. FEELING: I felt ignored and confused. WANT: I want to understand what happened. ACTION: Can we talk about it after class? 12

13. 3 C's of Communication: Clarity – Be clear in your message. Confidence – Don’t whisper your thoughts. Courtesy – Respect in tone, always. 13

14. Final tips & takeaways​ • Speak calmly, not in anger • Don’t assume – ask questions • Listen with full attention • Use the model at home, school, everywhere • Practice makes you better! 14

15. Final tips & takeaways​ • Which step is hardest for you? • When can you try the Haven model next? • One thing you’ll remember from today 15

16. THANK YOU!!