rior managers pther around gleaming conference
tables, precisely id out pages of state plans, and
high Rying change roadmaps in boardrooms
worldwide. Five year plans, digiivation initiatives, and
Culture transformation initiatives are zoomed through
PowerPoint decks with lighnin speed by conskants. The
promise secte, he domination seems ek solid and
{he envhusinan is evident. Bat month lar, thse same
‘managersarefced witha bitter uk: here comino cast
“Subhomly enormen pap bemcen performance and smc
goal
“hie i not an issue of any one company or progra
Oran of al kind, whether mac pants or
calar chin Silicon Valley tar ap o older an, ll
strug with th me universal problem: how to translate
strategic vision into ral, lasting change. The statisti arc
raser study afer sty prove that 70% ofansformaton.
{Bites fil produce intended outcomes, no due to poor
rey hats to excel awe
“Ther is grater than ever need with Mid Fast banking
emerging and noch and digital disruption challenging
banking tradition. Regional banks are more under pressure.
than over Before o dpi, improve customer experiences,
nd compete with itech diuplors and mainstream global
competitors. For most regional hank chief exceatives, the
ies challenge i not whither change i inevitable or ct,
Bath hares
Come Abdalla Alavadí, the very embodiment oF ack rom
banking expertise and cuting age technology. In Kurt
Financial inst shiingskyserapers, where modemity and
edition blend ito a scams entity, Alawad stands oat in
Kunalt International Bank (KIB) headquarters, He ae
bata ingle query an hiemind how toring change ona lago
scale effectively As General Manager of Strategy and
Change Management, Alaadi dics th han’ strategie
dicton, Programme Management Offic (PMO), Charge
Management, Environmental, Social, and: Govemanec
(FSG), and markt intelligence and weight. But hic most
recent innovation, an agent Al solution ESSAM AL, best
embodies his caeprencural heart and vision for the
eration’ Func transformation
Build à ne strategy is ale very relatively easy and
enjoyable thing to don” land rms, bic voice Fl oft
assurance ofa man who as guided many strategies. fakes
A oo fourmonth come up witht and hen we roi out
nd we make amncnncements that we havea new aratgy ln
lace. The show is over, and we've enjoyed creating it And
Iren ihe hc fing starts new at implementation”
‘This frank observation branches a Himelesnese that hae
perplexed business managers across all sectors: the
disconnect between strategic intention and operating
procedure. For Aw, A was the impot that launched am
Innovation ha nt only revolutionized hs own Din ut
may possibly rock the manner in which Businessce
cverywhere puras commons process improvement and
“change management.
The Genesitoflanevation
Aldi start to contract ESSAM Al wäh a core grasp of
organization dynamics. During his time at KIB, he realized
thatitisnotakeaysa mat of possessing th Fight vision I's
‘morcof maiterafredehning the mcansby which individaste
‘work, compone with others, and camy out their mundane
aly chore
"When we develop anew strategy we sar with pining dv
ene mision rus to rum afer" he say "Getting here wll
fit push our limits Togo there, mostof time, ia
‘nnsformatin—alerge cole chase. Anda order ta creat
‘thot, you pica need cultural change. In order to create
cultural change, you need people change, because people
together define your culture”
Ik a throagh such an understanding that Alawadi came to
spianyit process, and not people, at rive change In
KIB, he hd pinpoint approximately hundreds of processes
that continuously had to be optimized to increase chances oF
succesful talc implementation. The ak beers him wae
Intimidating; "how were my people ever going to wrap ir
cade orb sch a hehemalh on c ited cours and
short timespan’ he says
+
“Putting together a new
strategy is usually and
actually a relatively easy and
fun exercise.”