MICE Tourism The term MICE (Meetings, Incentives, Conventions and Exhibitions) represents a sector of tourism which includes business events and activities . Travellers attending MICE activities have a purpose beyond leisure tourism, and are in fact business travellers . M eetings I ncentives C onventions E xhibitions MICE
Fig 1.1 Nature of MICE
Reasons for MICE Stimulation – Getting new ideas Networking – Meeting with others: colleagues, customers , Continuing their education – Learning new skills and furthering their education buyers Product update – Finding out about new products that are available and people who share the same interests Spread new information– Transmitting new concepts and ideas Strategic planning – Collective brainstorming for the future
Key Players Of the sector 1.1 Clients These are the decision makers who hold these activities. Clients are mainly: Associations –Non-profit professional, trade or industry organizations formed by their members Corporations – Companies, entrepreneurial or business organizations Event planners – Professional agents hired by organizations to plan their business activities
1.2 Suppliers These are the organizations and enterprises which provide services to MICE activities. Major suppliers include : 1. National Trade Organisation 2. Convention and visitor bureau 3. Airlines 4. Restaurants 5. Accommodation 6. Cruise lines 7. Venues and intermediaries
Sector overview - meetings Meetings bring people together in one place for the purposes of sharing information and discussing and solving problems During a meeting, there will usually be food and beverage served Most of the time, meetings refer to corporate meetings which are held by companies in the following ways : 1. Board Meetings 2. Management Meetings 3. Share holder Meetings 4. Training Seminars 5. Strategic Planning 6. Retreats
Sector overview - incentives Incentive travel is a management tool for rewarding and motivating sales representatives , dealers, distributors, production workers, support staff, and in some cases, customers . The company rewards sales representatives who reach sales targets by sending them on trips . Usually, the incentive trip will last three days, with hotel stays, tour packages and planned activities such as dinners , parties and games.
Factors Behind Incentive Travel Decisions Incentive budget economy Buying power Political climate Value Uniqueness of experience
Sector overview - conventions Similar to meetings, conventions are gatherings of people with common objectives , organized to exchange ideas, views and information of common interest to the group . An organization, usually an association, will organize a convention each year with a theme related to the organization’s topic Those interested in registering for the convention can pay the association a fee for all the sessions, discussions, food and beverage, dinners, and site visits.
Sector overview - exhibitions Exhibitions are activities organized to show new products, services and information to people who have an interest in them, such as potential customers or buyers . The company showing their new products, the exhibitor , typically rents an area from the organizer and sets up a booth to meet with potential buyers . The buyers or the public need an invitation or a ticket to be allowed into the exhibition.
Purpose: o Get sales leads o Build a network for influential contacts o Gather new information on the competition o Build the company’s image
Depending on the size and type, exhibitions may be also called, For the Public For the business buyers Show ( eg : Aerospace show) Trade Show Fair ( Comic fair) Trade Fair Expo (Food expo) Trade Expo
Benefits of Higher Expenditures Demand period occurs on low seasons Stable arrangement well in advance Large scale Standardized services Enhance secondary business Improve host city image Indifference to lack of tourism attractions Using facilities for other purposes