Michael Wilkinson_ Rewriting the Future of Healthcare, One Digital Voice at a Time.pdf

One such leader is Dr. Michael Wilkinson, Founder and CEO of Inavya Ventures, who is driving meaningful change through AVATR AI.

1. Michael Wilkinson: Rewriting the Future of
Healthcare, One Digital Voice at a Time

What happens when people can’t access trusted, personal healthcare—especially
in remote or low-resource areas, or where healthcare is too expensive? They’re
often left without the support they need, facing confusion, delays, and serious
health risks. Healthcare professionals, too, are challenged by weak systems, low
patient engagement, and a lack of reliable data.
In response, today’s healthcare leaders are seeking to deploy smarter, more
human-centered solutions. They’re not just using AI to save time—they’re
creating tools that deeply understand individual needs, work across cultures and
languages, and give patients real control over their health.

2. One such leader is Dr. Michael Wilkinson, Founder and CEO of Inavya Ventures,
who is driving meaningful change through AVATR AI—a pioneering platform at
the intersection of ethics, AI technology, and accessibility.
AVATR AI powers “synthetic experts” that hospitals configure to deliver highly
personalized, context-aware advice via WhatsApp—so once you leave care, your
hospital-controlled AIs can answer questions by text or voice, guide you through
your treatment plan, conduct routine activites for you, and help you stay healthy
outside of hospital. Built in partnership with Microsoft, the AVATR AI-driven
personal companions ensure continuity of care whenever and wherever you are.
Inspired by personal experience, Michael leads with a strong focus on trust,
ethics, science and user empowerment. His role spans innovation, strategic
partnerships, and ensuring that every product decision remains rooted in human
values.
Under his leadership, Inavya has reached major milestones: recognition by
Microsoft’s ISV Success Program, selection as a Top 10 Global Healthcare
Innovation, deployment with hospitals globally, and successful clinical trials
demonstrating high levels of patient engagement. The company has also secured
significant Innovate UK funding and collaborated on global initiatives to build
accessible digital health systems for underserved populations.
With features in Forbes, CEO Insight, and contributions to WHO AI policy, Dr.
Michael Wilkinson is helping shape a future where inclusive, culturally relevant
healthcare is not a luxury—but a universal right, powered by AI technology and
grounded in empathy.
A Personal Loss That Sparked a Vision
The idea for AVATR AI was inspired by a personal loss in Dr. Michael
Wilkinson‘s life—his brother, who lived with diabetes. Despite the challenges, his

3. brother lived much longer than expected, not because of special resources or
access, but because he had something rare: agency. He made clear decisions and
lived life on his terms.
That sense of control reflected a kind of resilience and intelligence that left a
lasting impact. As technology, especially AI, began to advance, Dr. Michael
Wilkinson started to think—what if more people could have access to that kind of
clarity and independence through technology? This thought led to the creation of
AVATR AI to help individuals live with the same level of insight, agency, and
freedom as his brother had.
A Vision Rooted in Philosophy
AVATR AI reimagines the quantified self as an AI-powered personal healthcare
companion. When you leave the hospital, you’re paired with a “synthetic doctor”
accessible via WhatsApp through our Synthetic Experts-as-a-Service—just send a
voice note or text in any major language, and receive instant, personalized
guidance on your care plan, medication reminders, lifestyle advice, and more.
This seamless experience was designed and orchistrated Dr Jaspal
Sahota—creator of the AVATR Agentic AI system—who holds a Ph.D. in formal
Indian logic and an Oxford (Balliol) joint-honours degree in Physics and
Philosophy. Jaspal brings to bear his deep knowledge with classical Sanskrit
works such as the Bṛhadāraṇyaka Upaniṣad in shaping AVATR AI.
Combining his expertise in philisophy, advanced mathematics and AI
programming, Dr Sahota collaborates with Microsoft and Meta to deliver this
novel service to potentially reach over 3 billion WhatsApp users worldwide,
merging classical insight and leading-edge AI technology to support your health
and well-being outside the hospital.

4. Trust Matters in Healthcare
Drawing on his years of clinical practice, Dr. Michael Wilkinson recognized early
on that trust is the linchpin of effective healthcare—and building AVATR AI
crystallized what that really means. In this field, cutting-edge AI alone won’t
move the needle; you need systems that clinicians, patients, and regulators all
have confidence in.
To earn that trust, AVATR AI was designed to be fully transparent, rigorously
science-based, and explainable at every turn. Inavya engaged stakeholders from
day one, co-developed and validated claims through real-world demonstrators,
and let evidence be the voice of reasoned clinical decision-making and
procurement.
A New Kind of Healthcare Expert

5. The core mission of AVATR AI is to enable hospitals to create and manage
teams of synthetic healthcare experts that help their patients take control of
their health and stay well. AVATR AI is built to understand each individual in
their full context—considering their specific time, place,and personal situation.
What sets it apart:

●​Built on Sanskrit philosophy
●​Uses proprietary agentic AI
●​Hospital clinicians have full control of their Avatr AI synthetic experts
●​Robust data security and privacy
●​Blends semantic reasoning, behavioral science, and contextual
awareness to perform functions to benefit patients and clinicians
●​Mirrors how humans think, adapt, make decisions and perform tasks
●​Functions as a meaningful partner

6. This aligns with a broader shift happening in healthcare—from reactive systems
to proactive, personalized ecosystems. AI is enabling continuous decision
support, with the quantified self centering care around the individual and remote
care becoming the norm.
AVATR AI’s unique value is in bringing this support directly into people’s hands
using WhatsApp, a platform used by over 3 billion people globally.
Through its partnership with HealthSum, it’s also building:

●​A secure micro-cloud infrastructure
●​A distributed ledger system
●​Tools to serve underserved communities across the globe

7. These innovations ensure expert, trustworthy healthcare is accessible, adaptive,
and culturally relevant.
Quote
“Across the world, clinical teams rise to challenges greater than the systems
meant to support them. This daily reality is what I witnessed—and what ignited
my journey. At HealthSum and Inavya, we believe in a new era of care: where
technology empowers practitioners, patients are seen as partners, and
personalised, safe, connected healthcare is available—anytime, anywhere.”
— Dr Fredrik Lindberg, Founder and CEO of HealthSum AS
(Norway/Switzerland)

8. Global Acclaim
Dr. Michael Wilkinson has played a key role in advancing digital health
through:

●​Research at the London School of Hygiene and Tropical Medicine
●​Leading multiple Innovate UK projects in UK and global markets
●​Speaking at SelectUSA and participating in global fieldwork supporting
UN policy
●​Collaborating with Microsoft on ethical AI and digital inclusion
●​Publishing papers on agentic AI and the quantified self
●​Government appointments, e.g. Assistant Director of Strategy for British
Cabinet Office and Invited Expert to the European Commission
●​Clinical appointments, e.g. Rush Presbyterian St Luke’s Medical Center
in Chicago

9. Real-World Impact
CEO Insight featured Dr. Michael Wilkinson on its cover, recognizing his
leadership in pioneering synthetic healthcare experts through Inavya. Forbes also
spotlighted the company’s innovative AI solutions, transforming access to care. A
powerful example of AVATR AI’s real-world impact comes from Peru, where it
supported health workers and patients in remote regions with limited internet
access.
Using WhatsApp and a secure micro-cloud system developed with HealthSum
AS—based in Norway and Switzerland—AVATR AI created personalized digital
identities that captured each patient’s language, behaviors, and local context.
This enabled early clinical trial enrollment, personalized care, and improved
continuity—all directly through mobile devices. The result was increased patient
engagement, digital access, and participation in health research.
This success has been shared with UN health teams and NGOs as a model for
responsible AI deployment in underserved communities. Building on this
momentum, Inavya is now expanding into regions across Africa, Asia, and Latin
America, ensuring AVATR AI’s culturally sensitive and accessible healthcare
support reaches those who need it most.
Implementation in Eight Countries
AVATR AI plans to soon launch TRL-8 validation program across eight countries:
Norway, Switzerland, Brazil, Peru, USA, India, Ghana, and Singapore. This
18-month program aims to test the platform’s real-world use, clinical impact, and
readiness for wider adoption. So far, AVATR AI has shown faster onboarding,
better patient engagement, and strong adaptability in multilingual and
low-resource settings. It is expected to reach TRL-9 by the third quarter of 2027,
providing a clear route-map as a scalable and essential solution for the future of
inclusive, patient-centered healthcare.

10. Reaching Underserved Communities across Africa, Asia, and Latin
America
Inavya’s partnership with Microsoft supports the deployment of Agentic AI
technology through Azure and the Microsoft Marketplace. As the company
expands into regions across Africa, Asia, and Latin America, it is developing a
secure micro-cloud and distributed ledger system to ensure digital healthcare
access in even the most remote areas.
Designed to function in low-connectivity environments, these innovations help
bridge the digital divide. Delivered through widely used platforms like WhatsApp,
AVATR AI brings synthetic healthcare experts directly into users’ hands—making
personalized, culturally relevant support more accessible, adaptable, and
equitable for communities everywhere.
Secure, Location-Specific Data Handling
From the start, AVATR AI was designed with a strong focus on ethics and
privacy. The platform follows a privacy-by-design approach, using secure,
region-specific data handling and strong encryption to protect user information.
It complies with GDPR and other national regulations, working closely with
regulators in each country.
The AI system is built to be explainable and auditable, ensuring transparency.
Patients are informed about how their data is used and have full control over it.
AVATR AI also includes built-in consent frameworks on widely used platforms
like WhatsApp, making it easy for people to engage on their terms.
Local Language, Culture and Context Matter
Dr. Michael Wilkinson shares that early constructive criticism played a valuable
role in improving AVATR AI. During initial testing, healthcare workers noted that

11. although the AI was accurate, it lacked cultural sensitivity. This honest feedback
led the team to enhance the semantic model by including local expressions,
idioms, and behavioral patterns.
It was a strong reminder that intelligence needs to be both generalised and
specific to enable meaningful connection. These changes made AVATR AI not
just smarter, but more human-centered and culturally aware. The experience also
influenced how the team now trains synthetic experts to better understand and
support diverse communities around the world.
A Mission with Meaning
Inavya is built on values of originality, responsibility, and a deep respect for the
human condition, with all its complexity. The team is motivated not just by the
technology itself, but by the purpose behind it. There’s a strong balance between
thoughtful reflection and scientific discipline, with space given for creative
thinking. Even when working under pressure, integrity and curiosity remain a
priority.
While the challenges are significant, the work is approached with humility and
care. Everyone on the team understands that this isn’t just about AI—it’s about
changing healthcare in a way that honors each individual’s story.
“When you create with purpose and trust, the future comes to meet you.”— Dr.
Michael Wilkinson
Solving Real Problems, Not Chasing Trends
Dr. Michael Wilkinson shares a message for future healthcare innovators: real
progress begins with empathy—not just ideas. It’s about truly understanding the
lives of patients, doctors, and health workers.

12. He encourages entrepreneurs to:

●​Stay close to real problems
●​Avoid getting swept up in VC hyper-growth cycles. With AI, small teams
with limited budgets can deliver significant impact at scale
●​Think deeply, act with purpose
●​Surround yourselves with highly intelligent people who challenge
constructively and advance at pace a shared vision
He believes the future of healthcare won’t be led by technology alone, but by
those who create with meaning, humility, and trust.
Dr. Michael Wilkinson’s 5 Powerful Business Lessons

13. 1.​Start with Real Problems: True innovation begins with
empathy—understanding the real needs of people, not chasing trends.
2.​Purpose Drives Impact: Build with meaning, not just tech. Align your
mission with values that matter.
3.​Trust Must be Earned: In healthcare, trust is earned by grounding
product development in excellent science.
4.​Listen and Improve: Constructive criticism is a gift. Use it to make your
product smarter and more human.
5.​People Make the Difference: Surround yourself with intelligent
team-players who challenge constructively to co-develop a shared vision.