New ThousandEyes Product Features and Release Highlights: June 2024

Presented by Mike Hicks

1. Featured speaker © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Mike Hicks Principal Solutions Analyst

2. New ThousandEyes Product Features and Release Highlights – June 2024 3 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Live US 2024 Recap Platform Enhancements BGP Monitoring Updates

3. Cisco Live US 2024 Announcements Highlights

4. Evolving from Monitoring to Assurance Assure every digital experience across domains © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

5. What is Digital Experience Assurance? An enterprise IT management discipline that empowers organizations with cross-domain insights, driving proactive and automated operations across every connected element that impacts user experience. © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

6. © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential Monitoring Assurance Predict and Optimize Mitigate and Remediate Baseline and Detect Localize and Diagnose Digital Experience Assurance Digital Experience Assurance: Critical capabilities Monitor end-to-end digital experience from critical vantage points Visualize, localize, and diagnose across every network segment Forecast disruptions, optimize path, and plan connectivity and migrations Recommend actions across digital domains and teams

7. Announcements at Cisco Live US Cisco ThousandEyes Powers New Digital Experience Assurance Innovations ThousandEyes Traffic Insights   Unify views of external and internal network conditions by correlating traffic flow with synthetics, streamlining operational workflows. ThousandEyes Cloud Insights Attain comprehensive visibility into public clouds, ensuring an unmatched view of digital experience dependencies. © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

8. Key Capabilities Cloud Topology Visualization Auto discover cloud provider resources to understand every service dependency Cloud Traffic Views View traffic patterns so you can efficiently architect and troubleshoot your cloud network Correlated Cloud Infrastructure Changes Append config changes and events to time-correlated views of experience so you can isolate root-cause faster Value Deep visibility into public cloud infrastructure and service dependencies that impact digital experiences to dramatically reduce MTTR Cloud Insights © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

9. Traffic Flow Analysis Ingests VPC flow logs from AWS and displays traffic information in pre-built dashboards and views Traffic views can be filtered by several dimensions, such as by cloud account, region, availability zone, VPC, application, enabling flexible and contextual views of performance Events takes recent configuration changes and other events, time-correlating them with views of digital experience to provide necessary context for quickly isolate root causes. Value This visibility empowers CloudOps teams to identify and fix problems faster and gives them the information they need to architect cloud workloads more efficiently. Cloud Insights with AWS © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

10. Traffic Insights Key Capabilities Mixed traffic analysis Combine NetFlow data with synthetic tests for added context that accelerates troubleshooting efforts Vendor-agnostic data Analyze NetFlow data from all your network infrastructure to get a holistic view of usage across your environment Value Unified view of conditions across diverse networking environments to streamline workflows and the delivery of exceptional user experiences © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

11. New ThousandEyes Product and Release Highlights - February 2024 12 Dashboard templates Recently Released

12. Dashboard Templates Dashboards provide operational overviews and quick access to essential test metrics Drill-down and filter for specific test data Dashboard templates allow you to get up and running with common widgets/scenarios quickly Pre-built library of templates compiled from the most popular dashboard setups © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

13. Simple Workflow:  Dashboard Title Filter Set:  Create a default filter set for the dashboard Select Tests: This will also create a test label Save Dashboard: Schedule a Snapshot or View New Dashboard Select template API Health   Network Health   SaaS Application Health   SD-WAN Health   Web Application Health (Page Load Tests)   Web Server (HTTP Server Tests) Dashboard Templates © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

14. Demo 15 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

15. New ThousandEyes Product and Release Highlights - February 2024 16 BGP Monitors Recently Released

16. 17 BGP route Hijacking Peering changes Route Flapping DDOS Mitigation Why is monitoring BGP incidents important? 

17. 18 Real-time BGP monitoring Current BGP monitoring solution BGP data collection by 15 min interval In a single interval, multiple changes could happen. However, currently you can be only alerted in 15 min windows. Alert triggered at 15:30 PDT … 10 min delay

18. Went Live on April 23, 2024 New ThousandEyes Monitors 19 Customers will gain visibility from unique vantage points in remote areas of the internet. We will no longer rely solely on, occasionally unreliable, public sources of BGP information. New icons will identify monitor types. New TE monitor locations in 70+ cities. Public ThousandEyes Customer

19. 20 Real-time BGP monitoring E nabling real-time observability for BGP Route View Public Collector ThousandEyes Collector RIPE RIS Live Collector Customer’s Private Monitors Current BGP data source More than 1000 peers 40-50 peers are used RouteViews owns and maintains 15 min data ingestion To be deprecated Introduced from CodeBGP ThousandEyes maintains Supports both 15min and 1 min data ingestion New BGP data source More than 1500 peers 50 quality* peers are used Supports 1 min data ingestion RIS owns and maintains Manually added per Private peering request Support 15 mins data ingestion >> Move to 1 min

20. 21 Real-time BGP monitoring For all customers: 80 ThousandEyes monitors will be automatically added to any BGP tests

21. New ThousandEyes Product and Release Highlights - February 2024 22 AWS Test Recommendations Recently Released

22. 23 Add AWS Integration Create a new AWS role  applying the provided [permission policy]  and [Trust policy] Copy / paste the created role’s ARN Test integration Confirm the status as Connected AWS Integration Setup © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

23. 24 API Recommendation Discovery Discovers API endpoints deployed in all regions Every API endpoint URL is available to choose as a test target.  Choose the API methods to monitor  (Test template supports single step API test ) © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

24. 25 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential CloudFront target AWS Test Recommendations Discover the domain names associated with SSL certificate for any public CloudFront distribution Recommend as the target URL for HTTP test

25. 26 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential Global Accelerator target Discover the load balancer with the valid SSL certificate listed as the listener of any Global Accelerator Recommend as the target URL for HTTP test AWS Test Recommendations

26. New ThousandEyes Product and Release Highlights - February 2024 27 Template Editor Recently Released

27. Template Creation UI Simplify Template Creation Allows customers to create their own templates from scratch or customize existing built-in ThousandEyes Templates  Surfaces any available recommendations and Integrations, providing actions to enhance their monitoring Value Customers can promote internal "monitoring best practices" tailored to their specific business Augments the catalog of official ThousandEyes Template catalog with expanded options © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential

28. Subscribe to our blog to keep up-to-date! thousandeyes.com/blog/ Tune in to the Internet Report Podcast thousandeyes.com /the-internet-report/ 29 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Next steps and Q&A New tutorial videos on our features thousandeyes.com/resources/?cat=tutorial New Getting Started Guides docs.thousandeyes.com/product-documentation/getting-started Blog and Podcast Learning Resources Support Community Join the discussion at the ThousandEyes Support Community: cs.co/TESupport Reach out to your CSM with any questions Connect With Your CSM

29. 30 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.