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AshutoshTiwari373589 21 views 14 slides Apr 29, 2024
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About This Presentation

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Slide Content

(The Scope of Electronic Commerce, Definition of Electronic Commerce, Electronic E-commerce and the Trade Cycle, Electronic Markets, Electronic Data Interchange, Internet Commerce, E-Commerce in Perspective.) Introduction to E-Commerce ( Exploring the Digital Marketplace)

The Scope of Electronic Commerce Definition: E-commerce refers to the buying and selling of goods and services over the internet and other electronic networks. E-commerce, short for electronic commerce, refers to the buying and selling of goods and services over the internet or through other electronic means. It involves online transactions, electronic data interchange (EDI), electronic funds transfer (EFT), and other technologies to facilitate and support these activities. E-commerce encompasses a wide range of business activities, including online retail stores, digital marketplaces, online auctions, and business-to-business (B2B) transactions. It allows businesses and consumers to conduct transactions and exchange information without the need for physical presence. Key components of e-commerce include online shopping, electronic payments, online banking, and various forms of online communication and collaboration. E-commerce has become an integral part of the global economy, enabling businesses to reach a wider audience, streamline processes, and provide convenient and accessible ways for consumers to purchase goods and services.

Definition of Electronic Commerce Key components: Buyers, sellers, digital platforms, electronic transactions. Types of E-Commerce : Business-to-consumer (B2C), business-to-business (B2B), consumer-to-consumer (C2C). Models: Direct sales, marketplaces, subscription services, affiliate marketing.

Key Components of e-commerce Buyers: Refers to individuals or entities that purchase goods or services through online platforms. Buyers are an essential component of the e-commerce ecosystem, and understanding their preferences and behaviors is crucial for the success of online businesses . Sellers: Entities or individuals offering products or services for sale on digital platforms. Sellers can include businesses of all sizes, from small entrepreneurs to large corporations, and play a vital role in the supply chain of e-commerce. Digital Platforms: Online spaces or websites where buying and selling transactions take place. Examples include e-commerce websites, mobile apps, and other online marketplaces. Digital platforms provide the infrastructure for online interactions between buyers and sellers. Electronic Transactions: The process of conducting financial transactions electronically, often facilitated by online payment systems. This component ensures secure and efficient exchange of funds between buyers and sellers in the digital realm.

Types of E-Commerce Business-to-Consumer (B2C): Involves transactions between businesses and individual consumers. Examples include online retail platforms where businesses sell products directly to end consumers . Example : Amazon Amazon is a prominent B2C e-commerce platform. It connects businesses (sellers) with individual consumers. Customers can browse a vast product catalog, make purchases, and have items delivered directly to their doorstep. Amazon's B2C model involves a wide range of products, from electronics to books, clothing, and more.

Types of E-Commerce Business-to-Business (B2B): Involves transactions between two or more businesses. This can include wholesale transactions, partnerships, or collaborations between businesses operating in the digital space. Example: Alibaba Alibaba is a leading B2B e-commerce platform, connecting businesses with other businesses. It facilitates wholesale transactions, allowing manufacturers, suppliers, and distributors to buy and sell products in bulk. Businesses can negotiate terms, place orders in large quantities, and establish partnerships through the Alibaba platform.

Types of E-Commerce Consumer-to-Consumer (C2C): Encompasses transactions where individual consumers sell products or services directly to other consumers. Online auction sites and peer-to-peer marketplaces are common examples of C2C e-commerce . Example : eBay eBay is a popular C2C e-commerce platform where individual consumers can buy and sell products directly to each other. Users can list items for auction or set a fixed price, and other consumers bid or purchase the items. eBay acts as an intermediary, providing a platform for individuals to engage in buying and selling with a wide variety of products, including both new and used items.

Models of E-Commerce Direct Sales: Involves a business selling its products or services directly to the end consumer through its online platform. Customers browse the product catalog, make a selection, and complete the purchase on the company's website. Marketplaces: Platforms that connect multiple sellers with a large number of potential buyers. Marketplaces facilitate transactions between buyers and sellers, often providing a centralized location for a wide range of products or services. Subscription Services: Business models where customers pay a recurring fee to access products or services regularly. Subscription-based e-commerce often provides convenience and continuity for consumers and a predictable revenue stream for businesses. Affiliate Marketing: A performance-based marketing strategy where businesses reward affiliates for driving traffic or sales to their website through the affiliate's marketing efforts. Affiliates earn a commission for each sale or lead generated through their promotional activities.

Impact on traditional trade : DISRUPTION OF BRICK-AND-MORTAR STORES Shift in Consumer Behavior: The rise of e-commerce has led to a significant shift in consumer behavior, with more people opting for online shopping rather than traditional brick-and-mortar stores. Store Closures: Traditional retailers face the challenge of declining foot traffic, leading to store closures and financial challenges for many brick-and-mortar businesses. Adaptation and Integration: To survive, traditional retailers are forced to adapt and integrate e-commerce into their business models, creating an omnichannel approach to meet changing consumer preferences.

Impact on traditional trade NEW COMPETITION Global Market Access: E-commerce allows businesses to reach a global audience, introducing new competitors from different geographic locations. Local businesses now compete not just with neighboring stores but also with online retailers worldwide. Marketplace Platforms: The emergence of online marketplaces has intensified competition, as smaller businesses now compete on the same platforms as larger, established companies.

Impact on traditional trade GLOBALIZATION Borderless Transactions: E-commerce facilitates cross-border transactions, enabling businesses to operate globally without the need for a physical presence in every market. This has increased competition but also provides new opportunities for expansion. Diverse Product Availability: Consumers can access a broader range of products from around the world, impacting the demand for locally produced goods and changing consumption patterns. Supply Chain Changes: E-commerce often involves complex global supply chains, affecting the distribution networks of traditional retailers and influencing how products move from manufacturers to end consumers.

OPPORTUNITIES FOR BUSINESSES INCREASED SALES Global Reach: E-commerce allows businesses to tap into a global customer base, reaching markets beyond geographical limitations. Cross-Selling and Upselling: Online platforms enable businesses to implement effective cross-selling and upselling strategies, thereby increasing the average transaction value. Reduced Costs Lower Overhead: Operating an e-commerce business often involves lower overhead costs compared to brick-and-mortar stores, as there's no need for physical storefronts and associated expenses. Inventory Optimization: E-commerce facilitates better inventory management, reducing holding costs and minimizing the risk of overstocking or stockouts . Improved Efficiency, Automation: E-commerce platforms allow for the automation of various processes, such as order processing, payment handling, and inventory management, leading to increased operational efficiency. Data Analytics: Access to data analytics tools enables businesses to gain insights into customer behavior, preferences, and market trends, aiding in more informed decision-making .

OPPORTUNITIES FOR BUSINESSES MARKET EXPANSION New Customer Segments: E-commerce provides opportunities to target and attract new customer segments that may not be accessible through traditional retail channels. Diversification: Businesses can diversify their product or service offerings to cater to different markets and consumer needs, expanding their overall market presence.
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