Non verbal communication

Nonverbal communication refers to gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language.

1. Presented by:
Shubhra Mishra

2. NonverbalCommunicationisdefinedastheprocess
ofusingwordlessmessagestogeneratemeaning.
NonverbalCommunication=Communication
withoutwords

3. Verbalandnonverbalarealltypesof
communication.Butthedifferencebetweenthem
isthatweuseourvoiceinverbalcommunication
andweusebodysignsinnon-verbal
communication.

4. TheusageofNonverbalCommunicationcanclarify
eventhetoughestmessagestounderstand.
Whenspeakingwithaperson,itmakesadifferenceto
seethemandunderstandthewaythattheyarefeeling
basednotonlythroughtheirwords,butalsothrough
theirgestures,expressions,andallcharacteristicsthat
fitintotheNonverbalCommunicationcategory.

5. Inaddition,nonverbalcuescansometimesbe
moremeaningfulthanwordsthemselves.
However,whenputtogether,amessageisthen
complete.
Morethanvoiceorevenwords,nonverbal
communicationhelpstocreateyourimagein
othersmindandevenyoucanexpressyour
emotionsandfeelingsinfrontofothers,whichyou
areunabletoexpressinwords.

6. Eye Contact
Facial Expressions
Posture
Hap tics or Touch
Gestures
Personal Space

7. “Eyes are so transparent
that through them one
sees the soul”
Eyecontact,akey
characteristic of
nonverbal
communication,
expressesmuchwithout
usingasingleword.
Eye contactalso
establishthenatureofa
relationship.

8. Facialexpressionsarethe
keycharacteristicsof
nonverbalcommunication.
Yourfacialexpressioncan
communicatehappiness,
sadness,angerorfear.

9. Postureandhowyoucarry
yourselftellsalotabout
you.
Howyouwalk,sit,standor
holdyourheadnotonly
indicatesyourcurrentmood,
butalsoyourpersonalityin
general.
Forexample,ifyoucrossyour
armswhilestanding,you
indicatethatyoumaybe
closedoffanddefensive.
Meanwhile,walkingwith
yourheaddownand
avoidingeyecontactwith
othersmayindicateshyness.

10. Some Common Postures:
Arms Folded Across The Chest : Unsympathetic
Arms Held Loose : Open Positive Attitude
Upright Posture : High Status , I Am The Boss
Bowing Head : Lower Status
Sideway Lean : Relaxation, Friendliness
Self Wrapping : Withdrawal, Self Protection
Slouching With Forward Lean : Lowliness
Moderately Upright : Enthusiasm, Friendliness

11. Hapticcommunication
iscommunicatingby
touch.
TouchorHapticsis
thecharacteristicof
nonverbal
communicationand
usedwhenwecome
intophysicalcontact
withotherpeople.
Forexample:Weuse
handshakestogain
trustandintroduce
ourselves.

12. Agestureisa
characteristic of
nonverbal
communicationinwhich
visiblebodyactions
communicateparticular
message.
Gestures include
movementofthehands,
face,orotherpartsofthe
body.

13. Personalspaceisyour
"bubble"-thespaceyou
placebetweenyourself
andothers.Thisinvisible
boundary becomes
apparentonlywhen
someonebumpsortries
toenteryourbubble.