Non Verbal Communication - Haptics

Non Verbal Communication - Haptics
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1. S . R. LUTHRA INSTITUTE OF MANAGEMENT http://www.srlimba.org/

2. Prepared by; NAME Akshay Jain Vishal Kanani Dwarkesh Sidhpara Vivek mangukiya Brijesh Divyesh 2

3. NON VERBAE COMMUNICATION Haptics 3

4. Non Verbal Communication The Non-Verbal Communication is the process of conveying meaning without the use of words either written or spoken . 4

5. HAPTICS Haptic   ἅπτω  ( háptō ) It's a Greek word that means “ to touch " – it is the ways in which people and animals communicate and interact via the sense of touch. 5

6. What’s haptics? The way we communicate by our physical contact or by touching the other person is known as Haptics . Some forms of Haptics communication is Handshake, or a gentle pat on back, or a high five etc. 6

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8. Functional/professional Managers should know the effectiveness of using touch while communicating to subordinates, but need to be cautious and understand how touch can be misunderstood . Working with others and using touch to communicate, a manager needs to be aware of each person’s touch tolerance. 8

9. 2. Social/polite Touching is a common part of many greeting rituals, from shaking hands to cheek-kissing to full-body hugs . Such communication is highly ritualized and can contain subtle symbolism. 9

10. 3. Friendship/warmth Touching is often a part of friendship and demonstrates closeness. Friends will walk close together and occasionally bump into one another. They will touch more during greeting and may spontaneously touch one another during communication. 10

11. 4. Love/Intimacy Touch Touches that communicate love play an important role in romantic relationships. Simple touches in this context can have significant meaning. For example, holding hands or putting an arm around your partner conveys to others that you are together. 11

12. Touch research conducted by Jones and Yarbrough (1985) revealed 18 different meanings of touch, grouped in seven types: Positive affect (emotion), playfulness , control , ritual , hybrid (mixed), task-related , and accidental touch. 12

13. Positive affect Positive affect, these touches communicate positive emotions and occur mostly between persons who have close relationships . 13

14. Playful Playful, these touches serve to lighten an interaction which indicates the behavior is not to be taken seriously 14

15. Control T hese touches serve to direct the behavior, attitude, or feeling state of the recipient. 15

16. Task-related T hese touches are directly associated with the performance of a task. 16

17. Ritualistic T hese touches consist of greeting and departure touches. 17

18. Accidental These touches are perceived as unintentional and have no meaning. They consist mainly of brushes 18

19. Hybrid Hybrid , These touches involve two or more of the meanings described above. 19

20. Summary Haptic or touch is the most effective mean to communicate f eelings and emotions. Sometimes it can be misunderstood so an individual needs to be aware of each person’s touch tolerance. Understanding of haptics depends on the culture and environment in which an individual is surviving. 20

21. Sources : Website Links : http :// changingminds.org/explanations/behaviors/body_language/haptic_touch.html https://businessjargons.com/non-verbal-communication.html https://www.everydayhealth.com/healthy-living/impact-touching-behavior / https:// en.wikipedia.org/wiki/Haptic_communication#Functional/professional http:// www.study-body-language.com/haptics.html#sthash.M80sNDAE.dpbs Book(s) : Business communication by Meenakshi Raman, Prakash Singh.