Non-verbal communication is a message or response that cannot be expressed in words or hints.
Non-verbal communication helps us to express ourselves better.
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Language: en
Added: Jul 12, 2018
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Slide Content
Amity School of Engineering & Technology
Non - Verbal Communication
- KOPPACT
Communication Skills
By- Pratibha Chaudhary
M.tech(CNIS), 2
nd
Semester
Amity School of Engineering & Technology
Introduction
•Non-verbal communication is a message or response that
cannot be expressed in words or hints.
•Non-verbal communication helps us to express ourselves better.
•It can play five roles in communication which are repetition,
contradiction, substitution, complementing and accenting.
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Chronemics
Kinesics
Non-Verbal
communicatio
n
Occulesics
There are various types of non-verbal communication styles which can be
abbreviated as “KOPPACT”.
Paralanguage
Proxemics
ArtifacticsHaptics(
Touch)
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Kinesics
•Includes body language, body movements, gestures, postures, postures,
facial expressions head and hand movements.
•It can be used to emphasize on what is being said.
•It plays 55 % of our total non-verbal communication.
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Kinesics
Postures
Facial Expressions
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Occulesics
•Occulesics deals with studying of eye span or eye contact.
•It can help establish interest, engagement, involvement and
attention with the audience.
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Proxemics
•It deals with the study of distance learning.
•There are two types of proxemics:
1.Physical
2.Virtual
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Paralanguage
•Paralanguage relates to the wordless sounds you hear, it concerns
how something is said rather than what is said. So, it is also called
Vocalics.
•Four types of paralanguage are:
1.Pitch
2.Volume
3.Rate
4.Tone
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Artifactics
•The things that one carries comes under the Aritfactics.
•Example the way of dressing.
•It adds to ones personality.
•It helps the audience to interpret and analyze us better.
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Chronemics
•Chronemics refers to the study of time management.
•Two types:
1.Monochronic
2.Polychronic
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Touch (or Haptics)
•People or animals communicate via touching.
•It is most effective means to communicate feelings and emotions.