Non-Verbal Communication: The Silent Language.pptx

Effective technical communication

1. EFFECTIVE TECHNICAL COMMUNICATION (313004) TOPIC :- NON-VERBAL COMMUNICATION Communication without words. L L.D. COLLEGE OF ENGINEERING (AHMEDABAD) TEXTILE TECHNOLOGY DEPARTMENT

2. Non-Verbal Communication: The Silent Language A communication done without using words is called Nonverbal communication. Nonverbal communication indicates a wide range of cues and expressions that convey meaning without words. These cues can be powerful because it conveys emotions, attitudes, and intentions more effectively than spoken language.

3. Importance of Non-Verbal Cues Building Trust Non-verbal cues play a crucial role in establishing trust and connection. A warm smile, genuine eye contact, and an open posture can signal trustworthiness and create a positive atmosphere. Conveying Emotions Facial expressions, body language, and tone of voice are powerful channels for expressing feelings, even when words fall short. A raised eyebrow could convey skepticism. (Skepticism is an attitude of doubt or questioning, often about the truth, validity, or authenticity of something) Strengthening Communication Nonverbal cues don’t just support spoken words; they can clarify, strengthen, or even oppose them. A confident nod can highlight a point, while a hesitant voice might show doubt. These cues help give a deeper understanding of the message.

4. Types of Non-Verbal Communication Kinesics The study of body language is called Kinesics. Body movements, gestures, and posture. Kinesics includes all the ways we communicate through our physical movements, including facial expressions, hand gestures, and overall body posture. These nonverbal cues can convey a wide range of emotions, attitudes, and intentions. Proxemics Use of space and distance. Proxemics deals with the physical space between individuals and how it influences communication. This includes how close we stand to others, the arrangement of our personal boundaries. Paralinguistics Paralinguistics features are the nonverbal aspects of our voice, such as tone of voice, pitch, volume, and rate of speech. These cues can convey emotions, emphasize points, and even shows a speaker's attitude or level of confidence.

5. Kinesics: Body Language and Movement The main components of the body language which impacts our communication are:- Physical Appearance Eye Contact Facial Expression Posture Gestures Physical Appearance The physical appearance of a person has the first impact on others it includes clothing, hairstyle, and grooming. Dressing correctly means dressing as per the occasion, it does not mean dressing fashionably or wearing expensive clothes. Eye Contact Eye contact is a powerful nonverbal cue that can convey interest and engagement. Eyes convey the true emotions and feelings one is going through. They convey one's confidence.

6. Kinesics: Facial Expressions, Posture, and Gestures Facial Expressions Face is the mirror of heart. Your feelings get reflected on your face. One can send or receive feelings through facial expressions. Facial expressions are powerful indicators of emotions, conveying happiness, sadness, anger, and surprise. Posture Your style of sitting, standing or walking is known as posture. A sluggish posture with drooping shoulders shows low confidence or uninterested in speaking. A straight posture creates a good impression and also demands respect from others. Gestures Gestures, like hand movements and head nods, can emphasize points, regulate interaction, and express attitudes.

7. Proxemics: Intimate and Personal Space Intimate Space ( Touching-1.5 feet) Closest proximity, reserved for close relationships. Can be romantic, familial, or deeply personal. This is the zone where two people huge, comport and protect each other. It is used for very confidential communication. It also conveys a unique level of comfort shared by two person. Personal Space (1.5-4 feet) For close friends, family, and trusted colleagues. Provides a sense of comfort and security. Can be adjusted based on the individual and the context. Here too if a strangers enters it makes the person to feel uncomfortable.

8. Proxemics: Social and Public Space Social Space (4-12 Feet) This space is used for interactions with acquaintances, colleagues, and groups. It is typically more formal than personal space, and individuals maintain a greater distance. People interacting in this distance are aware of the presence of one another. Public Space (12-25 Feet or Farther) This space is for interactions with strangers in public settings, such as a lecture hall or a busy street. People maintain a greater distance, creating a more impersonal interaction. This distance is kept for public speakers, political rallies, award functions, etc.

9. Paralinguistic: The Voice of Communication Paralinguistic features become even more important when people don't see you but just hear you. For example while talking on radio or mobile phone. Volume The volume of our speech must neither be too loud to hurt the ears of others not too soft to create confusion. Low Volume indicates low Confidence. Hence, we should maintain moderate volume while speaking. Speed The speed of voice should be such that the listener can follow everything that you are speaking. If you speak too fast they may not connect previous idea with next one. If you speak too slow then they may loses connections and loses the interest. Tone The tone tell about the attitude of the speaker. The tone can be sarcastic, aggressive, nervous, friendly, disappointed, etc.

10. Paralinguistics: The Subtle Cues Pauses Beak taken while speaking is called Pauses. Talking short and long pauses from time to time indicates the use of punctuations and makes a sentence clear to understand. Pronunciation Pronunciation is the first thing that people notices during conversations. Clear pronunciation enhances understanding and professionalism. Articulation Clear articulation ensures words are pronounced distinctly. Intonation It tells the listener if the message is in a form of a question, statement or exclamation. Articulation is the clarity in your voice.

11. Non-Verbal Communication: The Art of Sending Messages Without Words 1 Appearance Clothing, hairstyle, and grooming impact perceptions. 2 Facial Expressions Conveying emotions through smiles, frowns, and eye contact. 3 Body Language Posture, gestures, and proximity communicate attitudes and feelings. 4 Voice Tone Pitch, speed, and volume of voice add layers of meaning.

12. Conclusion on Non-Verbal Communication Building Connections Non-verbal communication is a powerful tool for conveying messages and building connections. Awareness Awareness of one's own and others' non-verbal cues is key to effective interpersonal communication. Leadership, Negotiation, and Presentation Mastering non-verbal skills can enhance leadership, negotiation, and presentation abilities. Personal and Professional Growth Practicing and refining non-verbal communication techniques can unlock new opportunities for personal and professional growth.

13. Thank You !! PREPARED AND PRESENTED BY: 1. Ridham Porwal
2. Sauryan Shah
3. Ved Diyora
4. Vedant Padiya
5. Preet Zadafiya