NURS FPX 6416 Assessment 3 Needs Assessment Meeting with Stakeholders .pdf

NURS FPX 6416 Assessment 3 Needs Assessment Meeting with Stakeholders .pdf

1. Assessment3:NeedsAssessmentMeetingwithStakeholders
StudentName
CapellaUniversity
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June30,2024
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2. EvaluationofanInformationSystemUpgradeatVillaHospital
Introduction
InformationsystemupgradesarecrucialinhealthcareenvironmentslikeVillaHospital
toaddressoperationalchallenges,alleviatefinancialpressures,andenhancepatient
supportandserviceaccessibility.Suchupgradescanleadtosubstantialimprovements
inorganizationalefficiencyandpatientoutcomes.Thisreportevaluatestheproposed
informationsystemupgradeatVillaHospital,focusingonitsimpactonhealthcare
delivery.
Part1:AssessmentOverview
Ourevaluationframeworkcomprisesthreekeyelements.First,weassessthequalityof
information;second,weanalyzetheoutcomesandeffectsofthesystemupgrade;and
third,weexaminethestructuralqualityofthechanges.DrawingonKurtLewin’sChange
Managementtheory,theseelementscorrespondwiththestagesofunfreezing,
changing,andrefreezing.Thisthoroughframeworkfacilitatesanin-depthreviewof
organizationalchanges,suchastheintegrationofremotepatientmonitoringanda
patientportalsystem,aimedatenhancingpatientcareandtreatment.
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3. EvaluatingtheChangeProject'sImpact
Theassessmentofahealthcareorganization’schangeprojectinvolvesthreestagesof
ChangeManagement:unfreezing,changing,andrefreezing.Thesestagesprovidea
comprehensiveevaluationofthechangeproject'seffects.Initially,stakeholdersare
informedaboutthetechnologicalchangeduringtheunfreezingphase.Next,thenew
technologyisimplemented(changing),anditsoutcomesarereviewed.Finally,the
integrationofthenewsystem(refreezing)isevaluatedtoassessitsstructuralquality
withintheorganization.
Defining theInformationQualityFramework
Whenevaluatingchangestoinformationsystemssuchasremotepatientmonitoringor
patientportals,itiscrucialtoassessdataaccuracyandcompleteness.TheCRAAP
test—assessingCurrency,Relevancy,Authority,Accuracy,andPurpose—isinstrumental
inthisevaluation.Additionally,usersatisfactionandcompliancewithProtectedHealth
Information(PHI)guidelinesarevital.Patientsatisfaction,asmeasuredthroughhealth
conditionassessments,playsasignificant roleindefiningtheeffectivenessofthese
changes.
Defining OutcomesofQualityCareFramework
Theoutcomesofsystemupgradesaregaugedbyevaluatingcareefficiencyand
appropriateness.Oursix-monthimplementationplanincludesmonitoringchanges
duringtheinitialthreemonths.Efficiencymetricsencompassproductivity,patient
satisfaction,cost-effectiveness,andreducedmortalityratesfromchronicdiseases.
Remotepatientmonitoringandpatientportalsaimtoboostproductivitybyfacilitating
comprehensivecarefrompatients’homes.
Defining theStructuralQualityFramework
Thethirdcomponentinvolvesassessingthestructuralqualityofthenewsystem.This
includesevaluatingorganizationalsupportforthenewsystemandtheeffectivenessof
softwareandhardwareduringthetrialperiod.Surveys,initialsystemevaluations,and
stakeholderfeedbackcontributetoassessingoverallsystemfunctionality.
Part2:EvaluationPlan
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4. Ourevaluationplanemphasizesfivekeyaspects:goals,components,measurements,
frequency,andrationale.VillaHospital’sgoalistodeliveradvancedmedicalcarewithin
acomfortablesetting,engagingallstakeholdersinthechangeprocess.Measuresare
alignedwithdesiredoutcomes,focusingonimprovingpatienthealth,carequality,and
satisfaction.Theplanincludesspecific measurementgoals,frequency,andrationaleto
ensureeffectiveimplementation.
Part3:StakeholderOverviewDiscussion
Thetrainingplaninvolveskeystakeholders:theITteam,administrators,project
managers,nurseinformaticists,andClinicalInformaticsstaff.Theobjectiveisto
achievepositivechangesinhealthcaredeliveryatVillaHospitalthroughtheuseof
remotepatientmonitoringandpatientportals.Theevaluationreportoutlinesthe
frameworkcomponents,addressinginformationquality,careoutcomes,andstructural
quality.Italsomonitorsbarrierssuchaspatientconcernsandnurseworkload,which
areessentialforreducingmortalityriskandenhancingpatientsatisfaction.
Conclusion
Theimplementationofremotepatientmonitoringandpatientportalsisacrucialaspect
ofourchangestrategyatVillaHospital.Theseupdatesareexpectedtoimprovepatient
satisfaction,lowertreatmentcosts,andprovidecareinpatients'homes,thusreducing
staffworkloadandenhancingproductivity.
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