Patient Perspective of Person-Centered Collaborative Care
NURS FPX 8008 Assessment 4 emphasizes the importance of presenting healthcare through the
lens of the patient. Instead of the traditional model where care is largely provider-directed, the
patient-centered collaborative care (PCC) approach ensures that individuals are actively involved
as decision-makers in their own health journey. From the patient perspective, this model reflects
a more respectful, empowering, and holistic way of delivering care. It highlights how patient
voices, preferences, and lived experiences contribute to shaping personalized treatment
strategies. Drawing from Watson’s Caring Science theory and established evidence on patient-
centered interventions, this perspective provides meaningful insights into how collaborative
approaches enhance both patient satisfaction and clinical outcomes (Khalife et al., 2023).
Ultimately, the patient’s viewpoint is a critical benchmark in evaluating the true effectiveness of
PCC, as it reflects not only clinical progress but also dignity, trust, and engagement in care.
Benefits of the PCC Approach
Strengthened Communication and Trust
From a patient’s viewpoint, the most noticeable benefit of PCC is the improvement in
communication. Patients feel heard and validated when providers take time to listen to their
concerns and discuss care options transparently. This strengthens trust and builds therapeutic
connections that extend beyond routine medical interactions (Bright & Reeves, 2020). When
patients are respected as equal partners in dialogue, they are more likely to adhere to treatment,
feel supported, and develop long-lasting trust in their healthcare team.
Empowerment Through Shared Decision-Making
PCC empowers patients by ensuring their voices shape the treatment plan. Instead of being
passive recipients of care, patients report feeling valued when their opinions, cultural beliefs, and
personal goals are integrated into decision-making (Bridges et al., 2021). This involvement
enhances patient autonomy, fosters self-confidence, and encourages individuals to take an active
role in disease management. As a result, patients become better equipped to manage chronic
conditions, build health literacy, and participate meaningfully in long-term recovery.
Holistic and Individualized Care
Another major benefit is the recognition of patients as whole individuals, not merely as cases or
diagnoses. Patient-centered approaches consider the social, emotional, cultural, and spiritual
dimensions of well-being alongside physical health (Latif, 2020). Patients value care plans that
respect their traditions, family dynamics, and personal priorities. This holistic care leads to more
meaningful health outcomes, greater satisfaction, and improved quality of life because treatment
is tailored to individual needs rather than applied in a one-size-fits-all manner.
Challenges Encountered by Patients in PCC