NURS FPX 8008 Assessment 4 - Capella DNP.pdf

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About This Presentation

It's a capella DNP assessment 4 of class 8008. Here you get complete samples and instructions


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Nurs Fpx 8008 Assessment 4 Patient Perspective of
Person-Centered Collaborative Care
Capella University
NURS FPX 8008
Professor Name
Date: June 20, 2025









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Patient Perspective of Person-Centered Collaborative Care
NURS FPX 8008 Assessment 4 emphasizes the importance of presenting healthcare through the
lens of the patient. Instead of the traditional model where care is largely provider-directed, the
patient-centered collaborative care (PCC) approach ensures that individuals are actively involved
as decision-makers in their own health journey. From the patient perspective, this model reflects
a more respectful, empowering, and holistic way of delivering care. It highlights how patient
voices, preferences, and lived experiences contribute to shaping personalized treatment
strategies. Drawing from Watson’s Caring Science theory and established evidence on patient-
centered interventions, this perspective provides meaningful insights into how collaborative
approaches enhance both patient satisfaction and clinical outcomes (Khalife et al., 2023).
Ultimately, the patient’s viewpoint is a critical benchmark in evaluating the true effectiveness of
PCC, as it reflects not only clinical progress but also dignity, trust, and engagement in care.
Benefits of the PCC Approach
Strengthened Communication and Trust
From a patient’s viewpoint, the most noticeable benefit of PCC is the improvement in
communication. Patients feel heard and validated when providers take time to listen to their
concerns and discuss care options transparently. This strengthens trust and builds therapeutic
connections that extend beyond routine medical interactions (Bright & Reeves, 2020). When
patients are respected as equal partners in dialogue, they are more likely to adhere to treatment,
feel supported, and develop long-lasting trust in their healthcare team.
Empowerment Through Shared Decision-Making
PCC empowers patients by ensuring their voices shape the treatment plan. Instead of being
passive recipients of care, patients report feeling valued when their opinions, cultural beliefs, and
personal goals are integrated into decision-making (Bridges et al., 2021). This involvement
enhances patient autonomy, fosters self-confidence, and encourages individuals to take an active
role in disease management. As a result, patients become better equipped to manage chronic
conditions, build health literacy, and participate meaningfully in long-term recovery.
Holistic and Individualized Care
Another major benefit is the recognition of patients as whole individuals, not merely as cases or
diagnoses. Patient-centered approaches consider the social, emotional, cultural, and spiritual
dimensions of well-being alongside physical health (Latif, 2020). Patients value care plans that
respect their traditions, family dynamics, and personal priorities. This holistic care leads to more
meaningful health outcomes, greater satisfaction, and improved quality of life because treatment
is tailored to individual needs rather than applied in a one-size-fits-all manner.
Challenges Encountered by Patients in PCC

Despite its benefits, patients often face challenges in adjusting to their active role in collaborative
care. Many initially feel overwhelmed when expected to contribute to complex medical
decisions. The transition from following instructions to co-creating care plans can cause anxiety,
stress, and self-doubt (Tringale et al., 2022). Patients may struggle to express preferences, ask
clarifying questions, or confidently share their concerns.
Another significant barrier is navigating the complexity of multi-professional teams. Patients
frequently encounter medical jargon, inconsistent information from different specialists, and
difficulties in synthesizing multiple recommendations into a clear path forward (Al Shamsi et al.,
2020). Miscommunication or lack of coordination between providers can create frustration and
confusion (Zajac et al., 2021). Moreover, the emotional weight of participating in decisions—
especially for patients with serious illnesses—can be burdensome, leaving them uncertain about
how much influence they truly hold within the team.
Suggestions for Improving PCC Collaboration
To address these challenges, healthcare organizations should create structured preparation
programs for patients prior to engaging in collaborative care. These programs can teach effective
communication skills, build basic health literacy, and clarify patient rights and responsibilities
(Ammentorp et al., 2022). Establishing peer mentorship networks where experienced patient
advocates guide newcomers can reduce anxiety and strengthen confidence (Rinaldo et al., 2022).
Technology can also play a vital role. For instance, electronic health record (EHR) systems
should allow patients to add personal notes, preferences, and feedback in real time. Such
inclusion ensures that patients’ voices are consistently incorporated into care planning (Lyles et
al., 2020). Additionally, healthcare teams should hold structured meetings that position patients
as central participants. Clear communication protocols and systematic feedback mechanisms will
help patients feel their contributions genuinely shape care decisions (Atinga et al., 2024).
Future Insights for Leveraging PCC
Looking forward, the patient-centered medical home (PCMH) model provides a sustainable
framework for enhancing PCC. It promotes coordinated, comprehensive, and continuous care
while placing patients at the heart of healthcare planning. Watson’s Caring Theory remains an
essential guide, encouraging professionals to build authentic, compassionate relationships with
patients by respecting their dignity and individuality (Curcio et al., 2024).
Evidence-based evaluation tools such as patient satisfaction scores and care coordination
benchmarks are crucial in measuring success (Ferreira et al., 2023). These metrics not only
validate patient experiences but also guide healthcare teams in continuously improving practices.
By combining theoretical frameworks with measurable outcomes, PCC can evolve into a system
where patients feel consistently valued and supported.
Conclusion

The patient’s perspective reveals that person-centered collaborative care is more than a
healthcare strategy—it is a cultural shift in the patient-provider relationship. By fostering
communication, promoting autonomy, and delivering holistic care, PCC transforms patients from
passive participants into empowered partners. However, challenges such as emotional stress,
health literacy gaps, and fragmented communication remain significant obstacles. Addressing
these issues through preparation programs, mentorship, and improved information-sharing
systems will enhance the patient experience.
Ultimately, PCC acknowledges patients as vital stakeholders whose insights and lived
experiences are indispensable to achieving meaningful health outcomes. Embracing this
perspective not only advances clinical effectiveness but also ensures that healthcare is humane,
respectful, and deeply personal.
















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