NURS FPX 9040 Assessment 5 -Top My Course.pdf

NURS-FPX 9040 Assessment 5 centers on disseminating the results of your DNP change project, typically through a scholarly presentation or executive summary.

1. NURS FPX 9040 Assessment 5
Telehealth Program Evaluation and Future Recommendations
Student Name
Capella University
NURS-FPX-9040
Professor’s Name
Date








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2. Introduction
Telehealth has become an indispensable innovation in healthcare, especially for managing
chronic diseases by enhancing access, continuity, and quality of care. Rigorous evaluation of
telehealth programs is vital to verify their clinical efficacy, financial sustainability, and patient-
centered impact. This paper provides a comprehensive evaluation of an implemented telehealth
program, interprets key performance data, and presents evidence-based recommendations to
optimize the program’s effectiveness and ensure its long-term viability.
Program Evaluation Summary
The evaluation utilized a balanced framework encompassing process, outcome, and balancing
metrics to comprehensively assess program performance and guide continuous quality
improvement.
Process Metrics
• Telehealth Visit Completion Rate: 85% of scheduled telehealth appointments were
successfully completed, reflecting satisfactory patient and provider engagement.
• Staff Training Compliance: 95% of clinical staff, including nurses and allied health
professionals, completed required telehealth training modules, ensuring workforce
preparedness.
Outcome Metrics
• Hospital Readmission Rate: The program achieved a 20% reduction in readmissions
among participants compared to baseline, demonstrating meaningful clinical impact.
• Patient Satisfaction: Patient-reported satisfaction averaged 4.6 out of 5, underscoring
strong acceptance and perceived value of telehealth services.
Balancing Metrics
• Technical Disruption Rate: Technical issues affected 10% of telehealth sessions, with
most interruptions resolved within 15 minutes, indicating moderate but manageable
technological challenges.
• Operational Costs: The program's operational expenses increased by 8% during
implementation’s initial six months, mainly due to investments in IT infrastructure and
platform licensing.
Discussion of Findings
The evaluation findings reveal significant strengths as well as areas requiring targeted
improvement:
Strengths:

3. • High Training Compliance: Ensures all providers are competent and confident in
delivering virtual care.
• Improved Clinical Outcomes: The substantial decrease in hospital readmissions affirms
telehealth's efficacy in enhancing chronic disease management.
• Strong Patient Engagement: Elevated satisfaction scores suggest that telehealth aligns
well with patient expectations and needs.
Challenges:
• Technical Barriers: Despite being manageable, connectivity and platform disruptions can
impede a seamless patient experience and should be minimized.
• Financial Considerations: Initial cost increases highlight the need for strategic financial
planning and sustainable reimbursement models to support ongoing operations.
Future Recommendations
To advance program success and sustainability, the following strategies are recommended:
1. Optimize Technology Infrastructure
• Integrate AI-driven analytics to enable early detection of patient complications
and tailor individualized care plans.
• Implement routine pre-visit connectivity checks and establish dedicated patient
tech-support hotlines to reduce session disruptions.
2. Ensure Financial Sustainability
• Perform a comprehensive three-year cost-benefit analysis, factoring in savings
from reduced readmissions and resource optimization.
• Negotiate value-based contracts with payers to secure reliable reimbursement for
telehealth services.
3. Enhance Workforce Development and Workflow
• Provide ongoing quarterly refresher training to maintain staff proficiency and
embed telehealth competencies into performance evaluations.
• Expand nurse-led virtual clinics for routine chronic disease follow-ups, improving
resource allocation and patient access.
4. Promote Patient Engagement and Health Equity
• Develop multilingual and culturally tailored educational materials, including
instructional videos and guides.

4. • Launch peer mentoring initiatives and identify “telehealth champions” among
patients to encourage adoption and confidence.
5. Plan for Scalable Program Expansion
• Phase in behavioral health services and remote patient monitoring for additional
chronic conditions such as heart failure and COPD.
• Collaborate with community organizations to enhance technology literacy and
improve access to devices for underserved populations.
Justification of Recommendations
The proposed actions reflect best practices in telehealth innovation, emphasizing reliable
technology, fiscal prudence, and culturally competent care delivery. Prioritizing infrastructure
stability, continuous education, and patient-centered engagement aligns with DNP-level
leadership goals and supports equitable, high-quality healthcare outcomes.
Relevance to Nursing Practice
Nurses are integral to telehealth success, serving as educators, technical facilitators, and care
coordinators. Their frontline involvement in patient education, troubleshooting, and care
continuity enhances the patient experience and clinical outcomes. Moreover, nurses contribute
crucial insights for workflow design, quality monitoring, and evidence-based practice,
positioning them as leaders in telehealth integration.
Conclusion
The telehealth program demonstrates substantial clinical benefits and high patient satisfaction,
despite some technical and financial challenges. Implementing strategic recommendations
focused on technological enhancements, sustainable financing, workforce development, patient
engagement, and scalable growth will help solidify telehealth’s role as a sustainable, patient-
centered modality within contemporary healthcare systems.
References
Institute for Healthcare Improvement. (n.d.). Plan-Do-Study-Act (PDSA) cycles for quality
improvement.
Glasgow, R. E., et al. (2019). Application of the RE-AIM framework in telehealth
programs. American Journal of Public Health, 109(3), 387–395.
Polit, D. F., & Beck, C. T. (2021). Nursing research: Generating and assessing evidence for
nursing practice (11th ed.). Wolters Kluwer.

5. Do you need Help to complete your Capella Uni DNP FlexPath in 1 Billing?
Email Us: [email protected]
Website: topmycourse.net
For Free DNP Sample: NURS FPX 9040 Assessment 5