Operation planning in operational management

Operation planning

1. OPERATIONAL PLANNING
➢OperationalPlanning(OP)istheprocessofplanningstrategic
goalsandobjectivestotacticalgoalsandobjectives.It
describedsmilestones,conditionsforsuccessandexplainhow,
orwhatportionof,astrategicplanwillbeputintooperation
duringagivenoperationalperiod,inthecaseofcommercial
application,afiscalyearoranothergivenbudgetaryterm.An
operationalplanisthebasisforandjustificationofanannual
operatingbudgetrequest.Therefore,afive-yearstrategicplan
wouldtypicallyrequirefiveoperationalplansfundedbyfive
operatingbudgets.

2. OPERATIONAL PLAN ADDRESSES FOUR QUESTIONS:
1.Wherearewenow?
2.Wheredowewanttobe?
3.Howdowegetthere?
4.Howdowemeasureourprogress?

3. OPERATIONAL PLAN SHOULD CONTAIN:
➢Clearobjectivesofthem,
➢Activitiestobedelivered,
➢Qualitystandards,
➢Desiredoutcomes,
➢Staffingandresourcerequirements
➢Implementationtimetables,
➢Aprocessformonitoringprogress.

4. TYPES OF OPERATIONS PLANNING
1.Start-upOperations-refertoorganizing
andstrategizingtheessentialactivities
requiredtolaunchandsustainanew
businesssuccessfully.Itinvolvessetting
clearobjectives,definingoperational
workflows,andensuringthatresources,
systems,andprocessesareinplaceto
supportbusinessgrowth.

5. TYPES OF OPERATIONS PLANNING
2.OngoingOperationsPlanningreferstothe
continuousprocessofmanagingandoptimizing
abusiness’sdailyactivitiestoensureefficiency,
productivity,andsustainability.Itfocuseson
maintainingasmoothoperation,improving
processes,andadaptingtochangesinthe
marketcustomerdemands,andinternal
businessneeds.

6. TYPES OF OPERATIONS PLANNING
3.ContinuityOperationsPlanning(COOP)–
ContinuityOperationsPlanning(COOP)isthe
processofensuringthatanorganizationcan
maintainessentialfunctionsduringandaftera
disruption,suchasnaturaldisasters,cyberattacks,
supplychainfailures,orotheremergencies.The
goalistominimizedowntime,protect
criticalresources,andensurebusinessresilience.

7. ROLE OF OPERATIONAL PLANNING
➢Theroleofoperationalplansistoassist
indoingtheworktoschedule,within
budget,andmeetingqualitystandards
(whichincludestheinvolvementand
acceptanceofaffectedpeople).Theydo
notensurethatyouaredoingtheright
workthatisthejobassessment,analysis
andstrategy.

8. DEVELOPING AN OPERATIONAL
AllocateHumanResources(Whoisresponsible)
➢Strategy AllocateFinancialResources(Howmuchbudget)
SetTimelines(Whendoesthishappen)
SetPerformanceIndicators(Whatareweaiming
toachieve)

9. ALLOCATING HUMAN RESOURCES
➢Everystrategymusthaveanöwner”i.e.
somebodyhastoberesponsibleforthat
strategy’simplementation.Ifsomeoneisnot
maderesponsibleforthestrategy,likely,it
willnotbeimplemented.Intheoperational
plan,thepersonresponsibleforthestrategy
isgenerallyreferredtobytheirjobrole.

10. ALLOCATING FINANCIAL RESOURCES
➢Noteverystrategyrequiresmoney,butmost
will.Ifpeoplehavetobepaidtodowork,
thentherewillbefinancialresourcesneeded
forremuneration.Ifvolunteersareinvolved,
moneymayneedtobesetasideforfoodand
otherperksforthem.

11. SETTING TIMELINES
➢Settingtimelinesreferstotheprocessof
establishingspecificdeadlinesandschedules
forcompletingtasks,projects,orgoals.It
involvesdeterminingtheexpectedstartand
enddates,breakingdownactivitiesinto
manageable phases,andassigning
timeframestoensureefficientprogressand
timelycompletion.

12. SET PERFORMANCE INDICATORS
➢Settingperformanceindicatorsinvolves
identifyingmeasurablecriteriathatassess
theeffectiveness,efficiency,andsuccessofa
task,project,ororganization.These
indicatorshelptrackprogress,evaluate
outcomes,andensurealignmentwithgoals.

13. FACTORS IN IMPLEMENTING AN OPERATIONAL PLAN
➢HumanFactors-referstothestudyofhumansinteract
withsystems,environments,andtechnology,withafocus
onoptimizingperformance,safety,andwell-being.It
encompassespsychology,engineering,design,and
ergonomicstoensuresystemsareuser-friendly,efficient,
anreducetheriskoferrors.
➢FinancialFactorsrefertoeconomicelementsthat
influencedecision-making,businessperformance,and
individualfinancialwell-being.Thesefactorscanimpact
investments,profitability,andsustainabilityinvarious
industries.

14. FACTORS IN IMPLEMENTING AM OPERATIONAL PLAN
➢Riskfactors–areelementsorconditionsthat
increasethelikelihoodornegativeoutcomesin
variouscontexts,suchasbusiness,finance,health,
andsafety.Thesefactorscamaffectdecision-
making,stability,andlong-termsuccess.
➢OperationalFactors–referstoelementsthat
affectbusinessoperations’efficiency,
effectiveness,andoverallperformance.These
factorsinfluenceproductivity,servicequality,and
costmanagementacrossvariousindustries.