Oral Communication-elements_of_communication.ppt

Oral Communication- Elements of Communication

1. Elements of Communication

2. Elements of Communication
Communication creates _______ through the
exchange of _________.
The prefix “C-O-M” means “_______”

There must be an ____________ or a
coming together for successful
communication to take place.
meaning
messages
together
understanding

3. Communication Process: Components
_______: The person with the message to
communicate.

Football analogy: ____________.
________: The person or persons whom the
message is addressed; the person who
interprets the message.

Football analogy: _________.
Sender
Quarterback
Receiver
Receiver

4. Communication Process: Components
________: Any idea the sender wants the
receiver to understand.
______: with words, organization
_________: appearance, tone of voice,
gestures, facial expressions, eye contact.

Football analogy: ____________.
Message
The football
Verbal
Non-verbal

5. Communication Process: Components
________: The process of putting the
message into the form in which it is to be
communicated.

Encoding is a duty that belongs to the sender.

Example: Writing a letter to a friend is an
example of encoding.

Football analogy: _________.
Encoding
the play

6. Communication Process: Components
________: The process the Receiver
undergoes in trying to interpret the exact
meaning of a message.

Decoding is a duty that belongs to the receiver.

Football analogy: _______________.
Decoding
running the rout

7. Communication Process: Components
________: The receiver’s observable
response / reaction to the sender’s message.

Football analogy: _______________.
________: The medium that carries the
message is the channel of communication.
Knowing which channel to use in
communication is critical.

Examples: Face to face, written, electronic

Football analogy: _______________.
Feedback
End Zone dance
Channel
Pass or hand-off

8. Communication Process: Components
_______________________: Any distraction
(external or internal) which competes with the
message for the receiver’s attention.
Physical/____________ - coughing, whispering,
talking, temperature of a room.
____________ - headache or hunger
Psychological/_________ - attitudes, emotions,
stereotypes
____________ - the person communicating with
you is not your friend or someone you respect.
Noise, Interference, Barriers
environment
Physiological
attitudinal
Social barrier

9. Communication Process: Components

___________ - Example: “I’m too smart to listen
to this stuff!”

_______ - difference in political, cultural, religious
beliefs, etc.

Football analogy: ________________
Educational
Cultural
Defensive Player

10. Communication Process: Components
_______: (situation) time and place in which
communication occurs; the physical, social,
and emotional elements of communication.
Football analogy: ____________________
________________: attitude, past experience
Example: You and your best friend are trying to
decide where to eat lunch. You would like to eat at
McDonalds. Your friend recently had food
poisoning from McDonalds. How might that affect
your communication?
Football analogy: _____________________
Frame of Reference
Context
Defending Champions
Championship Game