Organisation Behavior - Dr Devi Shetty Leadership

Leadership quality of DR Devi Shetty

1. Organizational Behavior-II GROUP – 8 ABINAV SWAMINATH 201812056 AKANKSHA GOHIL 201812059 RAGINI AGRAWAL 201812088 ROHIT CHIBHRANI 201812093 ROHIT KUMAR 201212094

2. DR. Devi Shetty Born on 8 May 1953,  is a renowned Indian philanthropist and cardiac surgeon. In 2001,He founded Narayana Hrudalaya (now known as Narayana Health), a multi-specialty hospital in the outskirts of Bangalore. It is now a chain of 21 medical centers in India.  He has performed over 15,000 heart operations. In 2004 he was awarded the Padma Shri, followed by the Padma Bhushan 2012, for his contribution to the field of affordable healthcare . Dr. Devi Prasad Shetty is keen to help the poor, all his efforts in the field of medicine are aimed at reducing healthcare costs for the benefit of poor patients.  He has brought down the cost of heart operation by 50%

3. Leadership skills Delegation Trustworthiness Motivation Communication Creativity Positivity Commitment Flexibility “Management is doing things right, leadership is doing the right things” - Warren Bennis and Peter Drucker A  leader  is a person who influences a group of people towards the achievement of a goal. Dr. Shetty has repeatedly shown the following skills in his work.

4. Skill 1 : Sensing needs and opportunities While growing up, he witnessed many poor people dying at a young age because they could not afford medicines and medical treatment. To prevent such calamities,   Dr Devi Prasad Shetty wanted to make healthcare affordable for the people in India. Dr Devi Prasad Shetty started the Manipal Heart Foundation at Manipal Hospital in Bangalore.  In 2001, he founded Narayana Hrudayalaya , which is a multi- speciality hospital in Bommasandra , Bangalore.  “It was no rocket science. I would see 100 patients a day but nobody would come back for the surgery because they couldn’t afford to pay for it.” According to him, “If a solution is not affordable, it is no solution at all.”

5. Skill 2 : Kaleidoscope Thinking Reduced operating costs by using cross ventilation instead of air conditioning C entralise purchase of drugs and consumables Switched over to digital x-rays to save on the cost of film Only hospital in the country to use disposable gowns and drapes Recommends first- and second-year students join an art class before they start to operate Heart surgeries at 1/10 of the cost as compared to the hospitals in the United States.

6. Skill 3: SETTING THE THEME A raw idea that should Shape into theme that makes the idea come alive and this skill measurers the compelling case for the value and direction of change. “ A vision remains just a dream unless it can inspire others to follow” Dr Devi Shetty is Pioneer in low-cost cardiac care, is building a chain of hospitals that will carry out heart surgeries at the cheapest rates in the world, buttressing India's reputation as the Mecca for frugal innovation. The 200-bed, 1.5-lakh-square-foot Narayana Hrudayalaya hospital, set up with an investment of about Rs 45 crore - 80% cheaper than similar multi-specialty facilities. There has to be a business model," said Devi Prasad Shetty. "Innovations have to be affordable; a magic pill will not do .  Right from design and construction, Narayana Hrudayalaya has sought new ways to cut costs, instead of marbles and expensive furniture, the hospital has used simple tiles and low-cost seating, reducing the cost per bed to Rs 12-18 lakh, compared with Rs 60-80 lakh at other corporate hospitals.

7. A series of design and operational advancements, ranging from construction techniques to post-operative care, will mean that an open heart surgery can be performed for about one-fourth the cost in a corporate hospital.   Wall street journal  newspaper described him as "the Henry Ford of heart surgery” Today, a simple heart operation at Narayana Hrudayalaya costs about Rs 53000 making it more affordable to many in India.

8. SKILL 4: ENLISTING BACKERS AND SUPPORTERS Dr. Devi Shetty wanted to make health care services affordable for the people. He met resistance but stood by his vision. He convinced other top-quality cardiac surgeon to join. “To make anything succeed, you must make a personal network.” He was successful doing that and found people that are working hard to see that Dr. Shetty never has to forgo his vision - The Group CEO – Ashutosh Raghuvanshi, A Close Assosiate VP – Viren Prasad Shetty, Eldest Son. George Thomas – Group Head

9. Skill 5: THE WORKING TEAM “ All this has been possible because I have an incredible team backing me up. ” said Dr. Shetty in an interview. According to Aravind Eye Care director S Aravind , Shetty’s biggest strength is his execution. Also, he says that Dr. Shetty has not only managed the best in class in his profession, he has found time to build an institution based on vision. Shetty’s success has paved the way for many entrepreneurs to enter the affordable healthcare space. Eg .: Vaatsalya Healthcare , has built low-cost hospitals in 15 tier-2 and tier-3 towns. Behind the scenes, a lot of people are working hard to see to it that Shetty never has to forgo his passion.

10. Skill 6: PERSISTENCE AND PERSEVERENCE Where it all began? Got inspired by how Dr. Christian Bernard did the first heart transplant in Cape Town. Narayana Hrudayalaya – Affordable healthcare. A vision to expand it as a 30000-bed hospital in 2013, not only in metros but also in tier-2 and tier-3 cities. A vision to make healthcare as a low-cost high-volume business model . As a result, Dr. Devi Prasad Shetty was awarded the Padma Bhushan (2012), third highest civilian award in the Republic of India, for Medicine – Cardiology by the Government of India.

11. Skill 7 : Celebrating accomplishment: making everyone a hero Leaders always recognize, reward and celebrate accomplishment. They credit people for their contribution and performance. They publicize their and their team’s success and motivate people by the same. “ I have achieved all this with my team’s help. It is very easy for me to say that I have created this and it’s all me, but it is not. You take me out of this institution and put me in a new position — I can bet that I will never be able to create what I have done.” -- Dr. Shetty’s word, in an interview with Forbes India Since Narayan Health is working on Economies of scale, they don’t conduct any rewarding function of its employees, but Dr. Shetty makes sure to recognize every member’s contribution and keeps on rewarding, publicizing and motivating them.

12. Leadership Style of DR. Devi shetty Democratic Style - Offer guidance to group members, but they also participate in the group and allow input from other group members. Authoritative Style - It is a “Come with me approach”. The leader states the overall goal, but provides people opportunity to choose their own means of achieving it. Pacesetting Style - A leader who sets high performance standards. Strategic Style - Strategic leaders sit at the intersection between a company's main operations and its growth opportunities.

13. References : https://www.mbarendezvous.com/motivational-story/dr-devi-prasad-shetty/ http://www.forbesindia.com/column/zen-garden/deprived-children-will-rewrite-the-rules/5752/1 //economictimes.indiatimes.com/ articleshow /20226160.cms?utm_source= contentofinterest&utm_medium = text&utm_campaign = cppst https://www.outlookbusiness.com/specials/super-seven/a-mighty-heart-1111

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