organisation study karnatka bank.

1. ORGANISATION STUDY On KARNATAKA BANK LTD

2. Introduction Karnataka Bank Ltd was incorporated on February 18, 1984. Head Office situated at Mangalore in Karnataka. Set by a group of advocates & businessmen. Formed by merger of Sringeri Sharada Bank Ltd., Chitradurga Bank Ltd. and Bank of Karnataka.

3. Contd… With 88 years of providing professional banking services and quality customer service. It has a network of 500 branches spread across 20 states and 2 Union Territories . It has over 5,844 employees, 86,868 shareholders and over 4.84 million customers . Key people: Chairman

4. Mission " To be a technology savvy, customer centric progressive bank with a national presence, driven by the highest standards of corporate governance and guided by sound ethical values."

5. Objectives of the Bank To offer total quality service at all levels.  To Give their customers The Best in Services and in Products . Deploy most modern technology and to be in competition. Develop long term relationships.

6. Operations Treasury Operations Includes investment portfolio, securities & foreign exchange. Corporate/ Wholesale Banking Huge amount of advances to corporate sector Retail Banking Regular activities of bank Other banking Operations Insurance, Mutual funds, Demat services etc.,

7. Organisation Structure Bank has 500 branches operating across 20 states and 2 union territories. It has over 5,844 employees The Board of Directors of the Bank consists of 11 directors including the Managing Director.

8. Hierarchical Structure

9. Functional Structure

10. Scalar Chain in a Branch

11. Reporting Structure

12. Division of Work Work is divided into various section in head office. Each regional office reports to head office with respective sections. Each branches across various regions report to the concerned regional office. Within a branch all reports to the branch manager.

13. Span of Control Manager to associates: 1:5 in small branches or extension counters Or Manager to associates: 1:20 in large branches and corporate office.

14. Chain of Command Authority Unity of command Exception to unity of command

15. SWOT Analysis Strengths: Private sector bank Reputation and brand image of bank Long term goals Weakness: More number of employees retiring and resigning Over load of work pressure for the existing employees

16. SWOT Analysis Contd….. Opportunities: Satisfied customer service with upgraded technology Technology savvy Customer centric Threats: Competition due to large no of existing privates banks Threat from upcoming banks

17. Decision Making Style Rational Intuitive High Analytic Conceptual Low Directive Behavioral Way of Thinking Tolerance for Ambiguity

18. Human Resource Management Departmentalization Recruitment Selection Orientation Training Motivation

19. Social Responsibility Blood donation camp. Encourage social, cultural, educational activities. They follow best practices of corporate governance to protect the interest of all the stakeholders of the Bank

20. Compensation & Benefits Salary fixed as per 6 th pay commission. Employee privilege on deposits and loans. Employee Insurance Schemes, Leave Encashment, Provident Fund.