“ In the name of Allah, who is the most beneficent and the most merciful.”
Hassan Shahid Roll# 013 MC-3 Principles of Management
Assigned T opic: Organizational C ommunication
Organization “ An organization is a deliberate arrangement of people to accomplish some specific purposes .”
Communication “Exchange of ideas , plans, knowledge and informat.ion is known as communication.”
Organizational Communication “All the pattern, networks and systems of communication within an organization.”
Forms Of Communication Formal communication Informal communication
Formal Communication “Communication that takes place within prescribed organizational work arrangements.” For example : Manager asks his/her employee to do a task.
Informal Communication “Communication that is not defined by an organization structural hierarchy.” For example: employees conversation during lunch. Purpose of informal Communication: Social interaction Enhance organizational performance
Direction Of communication flow Downward communication Upward communication Lateral communication Diagonal communication
Downward communication “Communication that flows downward from a manager to employee.”
Upward communication “ Communication that flows upward from employee to manager.”
Lateral communication “Communication that takes place among any employees on the same organizational level.”
Diagonal communication “Communication that cuts across work areas and organizational levels.”
Organizational communication network Communication networks : “ The variety of patterns of vertical and horizontal flows of organizational communications.”
The Grapevine “The informal organizational communication network.”
Work place design and communication The environment of work place and way of downward , upward,lateral and diagonal communication is known as work place design and communication.