Title:
Organizational Development
Process
Instructor:
Dr Khairuddin B. Idris
Group Members:
Aduni Johari- GS25562
Ratna Fauzi -GS25769
Nurul Hidayah Othman-GS28200
Organizational development is a set of behavioral science–
based theories, values, strategies, and technologies aimed at
planned change of the organizational work setting for the purpose of
enhancing individual development and improving organizational
performance, through the alteration of organizational members’ on-
the-job behaviors (Porras & Robertson, 1992).
Organizational development is a process by which
organizations use the theories and technology of the behavioral
sciences to facilitate changes that enhance their effectiveness
(Jex & Britt, 2008).
OD is an effort (1) planned, (2) organization-wide, and (3) managed
from the top, to (4) increase organization effectiveness and health
through (5) planned interventions in the organization’s “processes”
using behavioral science knowledge.
(Beckhard, 1969)
Organization development is a system-wide application of
behavioral science knowledge to the planned development and
reinforcement of organizational strategies, structures, and
processes for improving an organization's effectiveness.Cummings
and Worley, "Organization Development and Change", Sixth
Edition, South-Western Publishing, 1997, p.2.
A system-wide application and transfer of behavioral science
knowledge to the planned development, improvement, and
reinforcement of the strategies structure, and process that lead to
organization effectiveness.
• OD Process is based on the action research model which begins
with an identified problem or need for change. The process proceeds through
assessment, planning of an intervention, implementing the intervention,
gathering data to evaluate the intervention, and determining if satisfactory
progress has been made or if there is need for further intervention. The
process is cyclical and ends when the desired developmental result is
obtained
What is an organizational development
process?
A systematic way where
a
company defines,
organizes and
implements its operations
through the stages of the
product life cycle.
The stages includes :
Diagnosis
Intervention
Evaluation
It will provide better impact in achievement towards
an organizational’s goals
Increasing trend to maximize an organization's
investment in its employees
Organizations need to "work smarter" and apply
creative ideas
Employees expect more from a day's work
customers demand continually improving quality
The chosen organization : one of the secondary schools
in Kuala Lumpur
Schools as organizations:
“…learning organizations are comprised of people who
see themselves as connected to each other and the
world.” Senge (1990)
“…the community in schools displayed the kind of
connectedness among members that resembles the
bond found in family…” Sergiovanni (1992)
“…learning community in schools reduces isolation,
increases staff capacity, productive environment and
promotes increased quality.” Boyd (1992)
However, OD Process is complicated and takes time to complete the
process.
As mentioned there are other approaches for the OD Process but the
one chosen, consists of the seven steps is typical
An organization needs to always evaluate its OD programs as to
evaluate the effectiveness. One of the ways by using this OD Process.
All the steps need to be adhered in order to derive full range of OD
benefits.