Origins of Busness analysis chapter1 .pptx

origin of Busness analysis

1. Origins of Business analysis

2. Learning outcomes Describe the origins of business analysis Discuss the scope of work of a business analyst Analyse the roles and responsibilities of a business analyst Evaluate the maturity level of business analysis Discuss the development of business analysis Predict the future of business analysis.

3. Origins of Business analysis The adoption of IT enabled organisations to improve their business operations and decision making In the past, the main focus was mainly on IT departments, but nowadays the main focus is on new products and services due to business operations changing Questions to be asked “What can technology offer to enhance our products and services?” Technology has enabled new business models to be implemented through flexible communication mechanisms Use of technology created opportunities for organisations to focus on their core capabilities Also, the adoption of technology, makes an organization to be at a competitive advantage.

4. Class activity According to your own understanding, briefly explain the impact of outsourcing a business analyst. How can organisations use business analysis to remain at a competitive advantage.

5. Business change lifecycle

6. Cont’d Early part of the lifecycle, is concerned with ensuring alignment of business change initiatives with the external business environment Defines the change requirements based upon analysis of the business situation Effective analysis is required for the successful execution of the proposed changes.

7. Role clarity of a Business analyst The following questions must be answered: What do business analyst do? Vary and no holistic approach What skills do they require? Technological and data skills How do they add value to organisations ?

8. Range of analysis activities Strategic analysis and definition Identify business transformation actions Focus on architectural domains that support governance in an organisation (they must be aligned) Business analysis Investigation into a localised business issue A study with a broad focus Enhancement or replacement of an existing software product Improvement of an entire work stream IT Systems analysis Analysis of the current system.

9. Business analysis principles Root causes not symptoms Business improvement not IT system change Options not solutions Feasible, contributing requirements, not meeting all requests Entire business change lifecycle not just requirements definition Negotiation not avoidance

10. The holistic approach There is a widespread agreement that business analysis requires a holistic approach This implies that, all aspects of the operational business system need to be analysed if the entire range of opportunities for business improvement purposes The POPIT model must be considered when analyzing business improvements and identifying the required business changes.

11. Cont’d

12. Agile software development Has the following manifesto: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan Discuss whether business analysis is applicable to projects developed by agile methods.

13. Business analysis maturity model (BAMM) is a tool for evaluating and improving the practice of business analysis within organizations. It provides a roadmap for organizations to develop their business analysis capabilities, leading to better alignment of business and IT initiatives, improved project outcomes, and increased overall effectiveness.

14. Cont’d

15. Cont’d BAMM uses 2 axis: The scope of the work allocated to the business analyst Authority level of the business analyst The scope must be well defined Cross functionality must be used to improve business processes so as to identify requirements.

16. The business analysis as a service A clear definition of the role and responsibility must be clearly defined The following questions must be answered: Why? The rationale for the service What? The activities needed to perform the service How? The techniques and standards to be applied

17. The Business Analysis Service Framework (BASF) BA provides a basis for defining business analysis It offers the following services: Situation investigation and problem analysis Feasibility assessment and business case development Business process improvement Requirement definition Business acceptance testing Business change deployment

18. Business Analysis qualification Diploma or Degree in Computer science Certified Business Analysis Professional (CBAP) Entry Certificate in Business Analysis (ECBA) Agile analysis Certification (AAC) CPD (Continuous Professional Development )

19. Future of Business Analysis Will prevent unwise investments Make use technologies effectively Find ways to enhance products and services Alignment of organizational needs with customer needs

20. The future of work and skills Complex problem solving Critical thinking Creativity People management Coordinating with others Emotional intelligence Judgement and decision making Service orientation Negotiation Cognitive flexibility