Personality and Work Ethics - Using Best Practices

Just as knowing yourself is vital, understanding others is equally important. Every person you interact with brings their own unique personality, background, and emotional makeup. Recognizing and respecting these differences improves communication, reduces misunderstanding, and fosters collaboration.

Empathy: Stepping Into Another’s Shoes
At the heart of understanding others is empathy. Empathy is not simply feeling sorry for someone—it is the ability to truly grasp how another person feels and why they think or behave a certain way. By empathizing, you acknowledge their perspective, which builds trust and connection.

For example, a manager who recognizes that a team member is struggling due to personal challenges may adjust deadlines or provide support, rather than viewing the employee as lazy or disengaged. This creates loyalty and improves performance.

Appreciating Diversity of Thought
People differ in how they solve problems, approach tasks, or interact socially. Some thrive on collaboration, while others prefer independent work. Some rely heavily on facts and data, while others prioritize intuition or creativity. Effective interpersonal relationships involve appreciating these differences rather than trying to change them.

Consider a workplace team: one member may excel at generating bold ideas, another at analyzing data, and another at organizing tasks. Understanding and valuing these diverse personalities ensures the group works as a cohesive unit, rather than clashing over differing approaches.

Recognizing Emotional Triggers
Everyone has triggers—situations or behaviors that provoke strong emotional reactions. By being sensitive to the triggers of those around you, you can avoid unnecessary conflict and foster healthier interactions. For instance, some people dislike being interrupted, while others may find blunt criticism difficult to handle. Awareness of these sensitivities helps you communicate more effectively.

Building Effective Interpersonal Relationships

Relationships, whether personal or professional, require ongoing effort and skill. Emotional intelligence plays a central role in this process, guiding how we communicate, resolve conflicts, and build trust.

Communication Skills
Communication is not only about what you say but also about how you listen. Effective communicators actively listen to understand rather than simply waiting for their turn to speak. They also adapt their communication style to suit the listener. For instance, some people prefer direct and concise messages, while others value detailed explanations.

Nonverbal communication—tone of voice, body language, facial expressions—often conveys more than words. By being mindful of these cues in yourself and others, you can avoid misunderstandings and strengthen rapport.

Conflict Management
Conflict is inevitable whenever people work or live together. However, conflict does not have to be destructive; when managed well, it can lead to growth, creativity, and

1. 1 Personality and Work Ethics

2. Purpose Know more about your own personalities Know more about the personalities of others who are significant in your life. Learn how to be more effective in interpersonal relationships Learn how to minimize conflict and increase production

3. To know others, one must first know oneself.

4. How Much Do We Know About Our Own Personality?  Open Area Blind Area Unknown Area Hidden Area Known to Self Unknown to Self Feedback Known to Others Unknown to Others Disclosure

5. Core Choice Given Standing Point Go Back to You! Height Eye color Family Age …. Action Emotion Life Style…. Relationship Behavior Self Others Thinking Sub Conscious

6. Know Yourself “Who am I?” “I am . . …….” 1. 2. 3. . . 10.

7. Exercise Write five qualities that YOU possess and believe should be maintained.  Write about five weaknesses that YOU possess and believe should be avoided. Write about at least three hidden personalities that YOU possess. Write down at least three of your immediate boss's personalities that you know but he does not know.

8. What is Personality? The sum total of ways in which an individual reacts and interacts with others. BEHAVE TALK WALK ACT REACT External Thought Belief Value Internal ማ ንነት፣ ፀባይ፣ ስብእና

9. Activity Why Do You Think People Have Different Personalities? Why do you think people have different personalities?

10. Different Source Environment Situation Personal Characteristics Genetics

11. The Difference Between a S trong and W eak P erson is the practice of EQ Organizational Objective Self Awareness Social Awareness Strength Weakness IQ EQ Self Management Skill Emotional Quotient Intelligence Quotient

12. Emotional Intelligence , or  emotional quotient (EQ) , is defined as an individual's ability to identify, evaluate, control, and express emotions EQ is a better indicator of success in the workplace and is used to identify leaders, good team players, and people who best work by themselves. IQ , or  intelligence quotient , is score derived from one of several standardized tests designed to assess an individual's intelligence. IQ is used to determine academic abilities and identify individuals with off-the-chart intelligence or mental challenges.

13. Thank You!