Pizza tracker - online ordering at dominos

How domino's pizza tracker works

1. Pizza tracker- Online ordering at dominos Prepared by: Deepak Sharma (BM-018097) Bhawna Srivastava (BM-018086) Akshu Garg (BM-018075) Deepti Sharma (BM-018108) Arshit Agarwal (BM-018064 ) Garvit Srivastava (BM-018119) Team B2

2. About dominos The Company was incorporated in 1995 and initiated operations in 1996 The Company got listed on the Indian bourses in February 2010 . The Company is the market leader in the organized pizza market in the pizza home delivery segment in India Dominos has endeavored to establish a reputation for being a home delivery specialist capable of delivering pizzas within 30 minutes or else FREE to a community of loyal consumers from all restaurants around the country . Domino's vision is focused on " Exceptional people on a mission to be the best pizza delivery company in the world!“ Team B2 2 Dominos Pizza Tracker

3. Dominos in India provides two options for ordering pizza online and they are : Ordering through Dominos website. Ordering through Dominos mobile app . In some countries Dominos provides many other options for ordering pizza online such as by tweeting on twitter. Online ordering at dominos Team B2 3 Dominos Pizza Tracker

4. Process for Ordering pizza online by website and app Team B2 4 Dominos Pizza Tracker

5. Tracking Dominos Pizza Confirmation of order that is order accepted by store In step second it is gone in preparation phase. In third Pizza it is shown that pizza is sent for baking process. Pizza is packed when baked in the 4th indicator of tracking process of domino’s pizza. After that pizza is sent for delivery. In the last step you can track where pizza is reached and you can also Track the current location of the order on gps enabled tracking that is provided in some countries. Team B2 5 Dominos Pizza Tracker

6. Behind the scenes at dominos pizza tracker Domino’s Pizza Tracker Process – A Behind the Scenes Look at what actually happens in the Domino’s Pizza Kitchen and how the steps in the kitchen connects to the steps in the Pizza Tracker – the tool the customer interacts with. STEP 1: Order Capture An order arrives on a small vintage computer screen. The Domino’s employee views the order and begins the process of manufacturing the pizza. Team B2 6 Dominos Pizza Tracker

7. Prep Step 2: Pizza Manufacturing Dough The Dough is made fresh in the morning and is prepared as a batch – that is, based on expected production volume Sauce Once the dough ball is flattened, the Domino’s worker uses a scoring tool to place divots into the dough. Cheese and Other Ingredients The White contraption you see in the picture is a measuring and spreading tool for cheese – it accurately holds the specified amount of cheese for the pizza size and then it is spun to spread the cheese evenly over the pizza Team B2 7 Dominos Pizza Tracker

8. STEP 3 : Bake Pizza is placed in the oven. As the pizza is placed, the Domino’s employee starts a timer. STEP 4: Box Pizza to Box Matching Process When the pizza rolls off the oven, it is placed in a box that with the customer’s order label on it. This part of the process matches the customer’s pizza with the correct box with the customer’s information on it. Team B2 8 Dominos Pizza Tracker

9. STEP 5: Delivery Do you see the label maker toward the bottom of the rack? When the label is printed, that’s the signal to the Pizza Tracker that the customer’s order is no in the “Delivery” state. Team B2 9 Dominos Pizza Tracker

10. Information Systems used By Domino’s Pizza DOM Voice Activated Ordering Assistant: Domino's, in partnership with Crispin Porter + Bogusky and Nuance, created and launched a voice controlled pizza ordering assistant named Dom on iPhone and Android mobile app . It contributed to the company’s milestone of 50% of sales coming from digital platforms . Accurate and cheaper than a standalone application Dom can take ,carry out and deliver order, suggest additions to your order and even find coupons for you . Dom allows you to order pizza simply by asking for it, instead of tapping through a series of menus. Team B2 10 Dominos Pizza Tracker

11. Information Systems used By Domino’s Pizza Taleo - Enterprise Recruiting Solution: More than 3,800 organizations use Taleo , including 47 of the Fortune 100 and over 3,000 small and medium sized businesses. Mainly used for talent acquisition and performance management, in 200 countries and territories. Known for its strong configurability and usability. Taleo runs on a world-class infrastructure and offers 99.9% availability. Taleo's Talent Grid harnesses the resources of the Taleo community of customers , candidates, and partners to power the talent needs of companies around the world. Team B2 11 Dominos Pizza Tracker

12. Information Systems used By Domino’s Pizza Point of Sale System- PULSE : - Proprietary of Dominos Improves customer service, reduced mistakes, shorter training systems PULSE performs some functions like Touch Screen Interface Maintaining Sales Figures Compiling customer information Improved Administrative and Reporting Ability Delivery driver routing system improving efficiency of delivery Team B2 12 Dominos Pizza Tracker

13. Conclusion The dynamic strategies for driving the business in light of customer satisfaction The web centric technology is user friendly The unprecedent gaint pizza service tracker Team B2 13 Dominos Pizza Tracker

14. Thank you Team B2 Dominos Pizza Tracker