ppt on empowerment

INSTITUTE OF BUSINESS MANAGEMENT
CSJM UNIVERSITY
KANPUR

1. Raviraj Agrawal Abhishek srivastava Babita Dwivedi

2. Empowerment

3. Meaning of Empowerment Need of Empowerment Approaches to Empowerment Randolph Empowerment Model Process of Employee Empowerment Significance of Empowerment Characteristics of Empowered Employee

4. MEANING Power is a tool to pass on to those who work on organization’s behalf. “To empower” means to enable to allow or to permit and can be conceived as both self- initiated and initiated by others. Empowerment is the process of enabling employees to set their own work- related goals, make decisions and solve problems within their spheres of responsibility and authority.

5. Definition “ Empowerment is the process of sharing power with employees”.

6. Need of empowerment Powerlessness Low self- efficacy

7. Five broad approaches to empowerment Helping employees achieve job mastery Allowing more control Providing successful role models Using social reinforcement and persuasion Giving emotional support

8. Characteristics of empowered employees T rust Mutual respect Involve in the decision making Building the corporation

9. Significance of Empowerment Enhances beliefs of employees that they are influential contributors to the organizational success. Employees perceive meaning of work. Employees feel competent. Employees derive a sense of self-determination. Employees believe that they have an i mpact on important decisions .

10. Disadvantage Increased arrogance Confidential & security risk Lack of experience

11. Process of Empowerment Valuing employees Sharing vision Trust Provision of decision making information Feedback Solving problem Social reinforcement Training Emotional support

12. Benefits of Empowerment All ees view themselves as ‘Owners’ of the business Improved productivity Creativity & Innovation Customer-focus Faster decision-making Organizational learning Making full use of Human resources- “Engaging the mind of every employee”

13. Degrees of Empowerment Total management control- No employee discretion Participatory management- management generally controls the work & the context,but allow ees to make some decisions(typically minor ones) Self-management- ees make most decisions pertaining to their work and work setting

14. Organizational improvement through employee empowerment First, empowerment can strengthen motivation by providing employees with the opportunity to attain intrinsic rewards from their work, such as a greater sense of accomplishment and a feeling of importance. Intrinsic rewards such as job satisfaction and a sense of purposeful work can be more powerful than extrinsic rewards such as higher wages or bonuses.

15. The second means by which employee empowerment can increase productivity is through better decisions. Especially when decisions require task-specific knowledge, those on the front line can often better identify problems.

16. Randolph’s Empowerment model

17. Issues with Empowerment (Managers) Managers misunderstand it. Managers only pay it “Lip Service”. Organizations are not prepared in terms of structure,culture & rewards. Managers are displeased when empowered workers make decisions that differ from their expectations. Managers expect to see results without having to make a strong commitment or taking risks.

18. Issues with Empowerment (Employees) ees need the skills and training to manage risks and decision-making. Many ees don’t want the added responsibility and accountable & are uncomfortable with “putting their necks on the line”. Not all people are conscientious enough to be empowered.

19. On empowerment….. “ A funny thing happens when you take the time to educate your employees, pay them well, and treat them as equals. You end up with extremely motivated and enthusiastic people.”

20. Bibliography http://www.nptel.iitm.ac.in/courses/110105034/SM_Web/Ch17modified.pdf http://en.wikipedia.org/wiki/Empowerment http://www.slideshare.net/search/slideshow/?q=empowerment&qf=qf2&ud=any&ft=all&lang=en&sort=relevance http:// www.slideshare.net/raj91221/savedfiles?s_title=employee-empowerment-3847132&user_login=poonamgupta88 Organization behavior by P earson