Francesc Roca - Overview Personal Details: Barcelona, Spain |
[email protected] | Spanish Nationality Professional Summary: Service Delivery Manager at Deutsche Telekom GB Iberia, specialized in service delivery optimization, team leadership, and process improvement. Education: Bachelor of Telecommunications Engineering from ETSETB, UPC with additional specialized training. Skills: SLA and vendor management, risk assessment, ITIL, Cisco certifications. Languages: Spanish (Native), Catalan (Native), English (High proficiency), French (High proficiency).