Presentation managarial skills (1).pptx.

Management

1. Managarial skills Name - Teena CLASS- B.COM ROLL NUMBER-38 DATE-29/08/25 SUBMITTED TO REKHA SAIN MAM

2. INTRODUCTION

3. Managers play a key role in planning, organizing, leading, and controlling. To perform effectively, they need specific managerial skills.These skills ensure efficiency, productivity, and team success.First introduced by Robert L. Katz (1970s) 1. Technical Skills – Ability to use knowledge, methods, and tools. Human (Interpersonal) Skills – Ability to work with and motivate people. Conceptual Skills – Ability to see the big picture, strategize, and solve complex problems. Technical Skills Involve using specialized knowledge, techniques, and tools. Example: An IT manager knowing programming/software. A production manager understanding machineryMore important for lower-level managers (supervisors, team leaders).

4. Human ( Interpersonal ) Skills

Ability to communicate, motivate, and lead people.

Essential at all levels of management. Examples: Conflict resolution
Negotiation
Motivating team members
Builds trust and collaboration

5. CONCEPTUAL SKILLS Conceptual Skills
Ability to think abstractly and strategically.
Helps managers understand how different parts of the organization fit together.
Example:
A CEO deciding market expansion strategy.
Forecasting future business trends.
Critical for top-level managers.

6. TECHNICAL SKILLS Technical Skills
Involve using specialized knowledge, techniques, and tools.
Example:
An IT manager knowing programming/software.
A production manager understanding machinery
More important for lower-level managers (supervisors, team leaders).

7. Human (Interpersonal) Skills Human (Interpersonal) Skills
Ability to communicate, motivate, and lead people.
Essential at all levels of management.
Examples:
Conflict resolution
Negotiation
Motivating team members
Builds trust and collaboration

8. Levels of Management & Skills Needed Levels of Management & Skills Needed
Top-level managers (CEOs, Directors): High conceptual skills, moderate human skills, less technical skills.
Middle-level managers (Department heads): Balanced mix of all three.
First-line managers (Supervisors, team leads): Strong technical & human skills

9. Modern Managerial Skills

Beyond Katz’s framework, today’s managers need:

Leadership – inspiring and guiding teams.

Decision-making – choosing the best course of action.

Problem-solving – handling crises effectively.

Adaptability – dealing with rapid changes in business

10. Communication Skills Communication Skills
One of the most important skills for managers.
Includes:
Active listening
Clear instructions
Written & verbal communication
Good communication improves productivity and reduces errors.

11. Emotional Intelligence (EI) Ability to understand and manage emotions in self and others.
Components:
1. Self-awareness
2. Self-regulation
3. Motivation
4. Empathy
5. Social skills
EI helps managers lead with empathy and improve workplace culture.

12. CASE EXAMPLE Case Example
Example: Satya Nadella (CEO of Microsoft)
Transformed Microsoft with vision (conceptual skills).
Focused on teamwork & culture (human skills).
Supported innovation and technology growth (technical understanding).
Demonstrates how combining managerial skills leads to organizational success.

13. Conclusion & Key Takeaways Managerial skills are essential for effective management.
Technical, Human, and Conceptual skills form the foundation.
Modern managers also need leadership, communication, decision-making, and emotional intelligence.
A good manager balances all these skills depending on their level of management.